[Bps-public-commit] r11001 - RT-Action-LinearEscalate/lib/RT/Action

[ruz at bestpractical.com]

Author: ruz
Date: Tue Mar  4 19:23:03 2008
New Revision: 11001

Modified:
   RT-Action-LinearEscalate/lib/RT/Action/LinearEscalate.pm

Log:
* update docs

Modified: RT-Action-LinearEscalate/lib/RT/Action/LinearEscalate.pm
==============================================================================
--- RT-Action-LinearEscalate/lib/RT/Action/LinearEscalate.pm	(original)
+++ RT-Action-LinearEscalate/lib/RT/Action/LinearEscalate.pm	Tue Mar  4 19:23:03 2008
@@ -65,7 +65,7 @@
     perl Makefile.PL
     make install
 
-=head1 CONFIGURATION
+=head1 USAGE
 
 Once the ScripAction is installed, the following script in "cron" 
 will get tickets to where they need to be:
@@ -74,6 +74,17 @@
     "(Status='new' OR Status='open' OR Status = 'stalled')" \
     --action RT::Action::LinearEscalate
 
+The Starts date is associated with intial ticket's priority or
+the Created field if the former is not set. End of interval is
+the Due date. Tickets without due date B<are not updated>.
+
+=head1 CONFIGURATION
+
+Initial and Final priorities are controlled by queue's options
+and can be defined using the web UI via Configuration tab. This
+action should handle correctly situations when initial priority
+is greater than final.
+
 LinearEscalate's behavior can be controlled by two options:
 
 =over 4
@@ -113,6 +124,7 @@
 
 package RT::Action::LinearEscalate;
 
+use v5.8.3;
 use strict;
 use warnings;
 use base qw(RT::Action::Generic);
@@ -253,3 +265,11 @@
 die $@ if ( $@ && $@ !~ qr{^Can't locate RT/Action/LinearEscalate_Local.pm} );
 
 1;
+
+=head1 AUTHORS
+
+Kevin Riggle E<lt>kevinr at bestpractical.comE<gt>
+
+Ruslan Zakirov E<lt>ruz at bestpractical.comE<gt>
+
+=cut