[Bps-public-commit] RT-Extension-MandatoryOnTransition branch, roles-2, created. 0.17-5-g4f1f08e
Craig Kaiser
craig at bestpractical.com
Thu Feb 14 17:05:57 EST 2019
The branch, roles-2 has been created
at 4f1f08e165fb4b306f6b302d602170e73a7a0490 (commit)
- Log -----------------------------------------------------------------
commit 3e86dc1b9c153347e325fdbabe17716d06ef3a7d
Author: Craig Kaiser <craig at bestpractical.com>
Date: Thu Feb 14 15:29:39 2019 -0500
Support custom roles as manadatory on transition
Can specify if a custom role needs to have a value in order for a
ticket to transition from one status to another.
diff --git a/README b/README
index ad7e034..10ec6f6 100644
--- a/README
+++ b/README
@@ -96,7 +96,7 @@ CONFIGURATION
Set( %MandatoryOnTransition,
'QueueName' => {
- 'from -> to' => [ 'BasicField', 'CF.MyField', ],
+ 'from -> to' => [ 'BasicField', 'CF.MyField', 'CustomRole.MyRole' ],
},
);
@@ -115,7 +115,8 @@ CONFIGURATION
Set( %MandatoryOnTransition,
Helpdesk => {
- '* -> resolved' => ['TimeWorked', 'CF.Resolution'],
+ '* -> resolved' => ['TimeWorked', 'CF.Resolution', 'CustomRole.Analyst'],
+ 'CustomRole.Analyst' => {transition => '* -> open', group => 'Engineering'},
},
'*' => {
'* -> resolved' => ['CF.Category'],
diff --git a/html/Callbacks/RT-Extension-MandatoryOnTransition/Ticket/Update.html/AfterWorked b/html/Callbacks/RT-Extension-MandatoryOnTransition/Ticket/Update.html/AfterWorked
index b00e7d7..3e16e7f 100644
--- a/html/Callbacks/RT-Extension-MandatoryOnTransition/Ticket/Update.html/AfterWorked
+++ b/html/Callbacks/RT-Extension-MandatoryOnTransition/Ticket/Update.html/AfterWorked
@@ -2,11 +2,11 @@
$Ticket
</%args>
<%init>
-my ($core, $cfs) = RT::Extension::MandatoryOnTransition->RequiredFields(
+my ($core, $cfs, $roles) = RT::Extension::MandatoryOnTransition->RequiredFields(
Ticket => $Ticket,
To => $ARGS{'Status'} || $ARGS{'DefaultStatus'},
);
-return unless @$cfs;
+return unless @$cfs or @$roles;
my $comp = '/Elements/EditCustomFields';
my %obj_args = ( Object => $Ticket );
@@ -17,11 +17,45 @@ if (!$m->comp_exists('/Elements/EditCustomFields')) {
%obj_args = ( TicketObj => $Ticket );
}
+my (@roles, %crs);
+foreach my $role (@{$roles}) {
+ my $role_group = RT::Group->new($session{CurrentUser});
+ if ( $role =~ s/^CustomRole\.//i ) {
+ my $role_object = RT::CustomRole->new($session{CurrentUser});
+ my ($ret, $msg) = $role_object->Load($role);
+ RT::Logger->error($msg) unless $ret;
+
+ ($ret, $msg) = $role_group->LoadRoleGroup(Object => $Ticket->QueueObj, Name => $role_object->GroupType);
+ RT::Logger->error("Could not load group: " . $role_object->GroupType . " $msg") unless $role_group->Id;
+ $crs{$role_group->Name} = { Id => $role_object->Id, Name => $role_object->Name };
+
+ push @roles, $role_group if $ret;
+ }
+}
</%init>
%# 'Named' is handled by this extension in the MassageCustomFields callback
-<& $comp,
- %ARGS,
- %obj_args,
- InTable => 1,
- Named => $cfs,
- &>
+% if ( @$cfs ) {
+ <& $comp,
+ %ARGS,
+ %obj_args,
+ InTable => 1,
+ Named => $cfs,
+ &>
+% }
+% if ( @$roles ) {
+% foreach my $role (@roles) {
+ <tr>
+ <td class="label">Add <% $crs{$role->Name}->{Name} %>:</td>
+ <td class="entry">
+ <& /Elements/EmailInput,
+ Name => 'RT::CustomRole-' . $crs{$role->Name}->{Id},
+ Autocomplete => 1,
+ AutocompleteNobody => 0,
+ AutocompleteReturn => "Email",
+ Size => 20,
+ Default => $ARGS{'RT::CustomRole-' . $crs{$role->Name}->{Id}},
+ &>
+ </td>
+ </tr>
+% }
+% }
diff --git a/lib/RT/Extension/MandatoryOnTransition.pm b/lib/RT/Extension/MandatoryOnTransition.pm
index d238c18..3f2d7f8 100644
--- a/lib/RT/Extension/MandatoryOnTransition.pm
+++ b/lib/RT/Extension/MandatoryOnTransition.pm
@@ -127,7 +127,7 @@ config option. This option takes the generic form of:
Set( %MandatoryOnTransition,
'QueueName' => {
- 'from -> to' => [ 'BasicField', 'CF.MyField', ],
+ 'from -> to' => [ 'BasicField', 'CF.MyField', 'CustomRole.MyRole' ],
},
);
@@ -146,7 +146,8 @@ Category selection before resolving tickets in every other queue.
Set( %MandatoryOnTransition,
Helpdesk => {
- '* -> resolved' => ['TimeWorked', 'CF.Resolution'],
+ '* -> resolved' => ['TimeWorked', 'CF.Resolution', 'CustomRole.Analyst'],
+ 'CustomRole.Analyst' => {transition => '* -> open', group => 'Engineering'},
},
'*' => {
'* -> resolved' => ['CF.Category'],
@@ -340,6 +341,8 @@ sub RequiredFields {
my @core = grep { !/^CF\./i && $core_supported{$_} } @$required;
my @cfs = map { /^CF\.(.+)$/i; $1; }
grep { /^CF\./i } @$required;
+ my @roles = map { /^(:?[CustomRole\.]?.+)$/i; $1; }
+ grep { /^CustomRole\./i } @$required;
# Pull out any must_be or must_not_be rules
my %cf_must_values = ();
@@ -359,7 +362,8 @@ sub RequiredFields {
}
}
}
- return (\@core, \@cfs, \%cf_must_values);
+
+ return (\@core, \@cfs, \@roles, \%cf_must_values);
}
=head3 CheckMandatoryFields
@@ -426,15 +430,14 @@ sub CheckMandatoryFields {
return \@errors;
}
- my ($core, $cfs, $must_values) = $self->RequiredFields(
+ my ($core, $cfs, $roles, $must_values) = $self->RequiredFields(
Ticket => $args{'Ticket'},
Queue => $args{'Queue'} ? $args{'Queue'}->Name : undef,
From => $args{'From'},
To => $args{'To'},
NewQueue => $$ARGSRef{'Queue'},
);
-
- return \@errors unless @$core or @$cfs;
+ return \@errors unless @$core or @$cfs or @$roles;
my $transition = ($args{'From'} ||'') ne ($args{'To'} || '') ? 'Status' : 'Queue';
@@ -500,6 +503,42 @@ sub CheckMandatoryFields {
$label, $CurrentUser->loc($transition), $CurrentUser->loc($field_label{$transition}));
}
+ if (@$roles and $args{'To'}) {
+ foreach my $role (@$roles) {
+ my $role_values;
+ my ( $role_arg, $role_full ) = ( $role, $role );
+
+ if ( $role =~ s/^CustomRole\.//i ) {
+ my $role_object = RT::CustomRole->new( $args{Ticket}->CurrentUser );
+
+ my ( $ret, $msg ) = $role_object->Load($role);
+ push @errors, $CurrentUser->loc("Failed to load custom role $role") unless $ret;
+ RT::Logger->error($msg) unless $ret;
+ next unless $role_object->Id;
+
+ $role_arg = 'RT::CustomRole-' . $role_object->Id;
+
+ $role_values = $args{Ticket}->RoleGroup( $role_object->GroupType );
+ push @errors, $CurrentUser->loc("Could not load current user") unless $role_values;
+ }
+
+ my @role_values;
+ if ( ref $role_values eq 'RT::Group' ) {
+ my @temp_array = $role_values->MemberEmailAddresses;
+ push @role_values, @temp_array if scalar @temp_array;
+ push @role_values, $ARGSRef->{$role_arg} if $ARGSRef->{$role_arg};
+
+ if ( not scalar @role_values ) {
+ push @errors, $CurrentUser->loc("[_1] is required when changing [_2] to [_3]",
+ $role,
+ $CurrentUser->loc($transition),
+ $CurrentUser->loc( $args{'To'} )
+ );
+ next;
+ }
+ }
+ }
+
return \@errors unless @$cfs;
if ( not $CFs ){
commit 102d016995451297c88bd966db134589c1d13305
Author: Craig Kaiser <craig at bestpractical.com>
Date: Thu Feb 14 15:36:53 2019 -0500
Support making all core roles mandatory on transition
diff --git a/html/Callbacks/RT-Extension-MandatoryOnTransition/Ticket/Update.html/AfterWorked b/html/Callbacks/RT-Extension-MandatoryOnTransition/Ticket/Update.html/AfterWorked
index 3e16e7f..c0bac44 100644
--- a/html/Callbacks/RT-Extension-MandatoryOnTransition/Ticket/Update.html/AfterWorked
+++ b/html/Callbacks/RT-Extension-MandatoryOnTransition/Ticket/Update.html/AfterWorked
@@ -29,6 +29,11 @@ foreach my $role (@{$roles}) {
RT::Logger->error("Could not load group: " . $role_object->GroupType . " $msg") unless $role_group->Id;
$crs{$role_group->Name} = { Id => $role_object->Id, Name => $role_object->Name };
+ push @roles, $role_group if $ret;
+ } else {
+ my ($ret, $msg) = $role_group->LoadRoleGroup(Object => $Ticket, Name => $role);
+
+ RT::Logger->error($msg) unless $ret;
push @roles, $role_group if $ret;
}
}
@@ -44,16 +49,17 @@ foreach my $role (@{$roles}) {
% }
% if ( @$roles ) {
% foreach my $role (@roles) {
+% next if $role->Name eq 'Owner';
<tr>
- <td class="label">Add <% $crs{$role->Name}->{Name} %>:</td>
+ <td class="label">Add <% $role->Name =~ /CustomRole/ ? $crs{$role->Name}->{Name} : $role->Name %>:</td>
<td class="entry">
<& /Elements/EmailInput,
- Name => 'RT::CustomRole-' . $crs{$role->Name}->{Id},
+ Name => grep ($role->Name eq $_, qw/Requestor AdminCc Cc/) ? $role->Name : 'RT::CustomRole-' . $crs{$role->Name}->{Id},
Autocomplete => 1,
AutocompleteNobody => 0,
AutocompleteReturn => "Email",
Size => 20,
- Default => $ARGS{'RT::CustomRole-' . $crs{$role->Name}->{Id}},
+ Default => grep ($role->Name eq $_, qw/Requestor AdminCc Cc/) ? $ARGS{$role->Name} : $ARGS{'RT::CustomRole-' . $crs{$role->Name}->{Id}},
&>
</td>
</tr>
diff --git a/html/Callbacks/RT-Extension-MandatoryOnTransition/Ticket/Update.html/BeforeUpdate b/html/Callbacks/RT-Extension-MandatoryOnTransition/Ticket/Update.html/BeforeUpdate
index 171893f..0cd34a0 100644
--- a/html/Callbacks/RT-Extension-MandatoryOnTransition/Ticket/Update.html/BeforeUpdate
+++ b/html/Callbacks/RT-Extension-MandatoryOnTransition/Ticket/Update.html/BeforeUpdate
@@ -15,5 +15,21 @@ if (@$errors_ref) {
RT->Logger->debug("Preventing update because of missing mandatory fields");
$$skip_update = 1;
push @$results, @$errors_ref;
+} else {
+ # The update page does not look for core roles, this allows us to
+ # set them if they are present. We only want to set them if no errors
+ # were reported.
+
+ my $role_group = RT::Group->new($session{CurrentUser});
+ foreach my $role (qw/Requestor AdminCc Cc/) {
+ next unless $ARGSRef->{$role};
+
+ if ( $TicketObj->IsWatcher(Type => $role, Email => $ARGSRef->{$role}) ) {
+ RT::Logger->error($ARGSRef->{$role} . " is already a watcher for role: $role");
+ } else {
+ my ($ret, $msg) = $TicketObj->AddWatcher(Type => $role, Email => $ARGSRef->{$role});
+ RT::Logger->error($msg) unless $ret;
+ }
+ }
}
</%init>
diff --git a/lib/RT/Extension/MandatoryOnTransition.pm b/lib/RT/Extension/MandatoryOnTransition.pm
index 3f2d7f8..da431a8 100644
--- a/lib/RT/Extension/MandatoryOnTransition.pm
+++ b/lib/RT/Extension/MandatoryOnTransition.pm
@@ -258,18 +258,16 @@ pair to %CORE_FOR_UPDATE and/or %CORE_FOR_CREATE.
=cut
-our @CORE_SUPPORTED = qw(Content TimeWorked TimeTaken Owner);
-our @CORE_TICKET = qw(TimeWorked Owner);
+our @CORE_SUPPORTED = qw(Content TimeWorked TimeTaken);
+our @CORE_TICKET = qw(TimeWorked);
our %CORE_FOR_UPDATE = (
TimeWorked => 'UpdateTimeWorked',
TimeTaken => 'UpdateTimeWorked',
Content => 'UpdateContent',
- Owner => 'Owner',
);
our %CORE_FOR_CREATE = (
TimeWorked => 'TimeWorked',
Content => 'Content',
- Owner => 'Owner',
);
=head2 Methods
@@ -324,7 +322,7 @@ sub RequiredFields {
my %config = ();
%config = $self->Config($args{Queue});
- return ([], []) unless %config;
+ return ([], [], []) unless %config;
$to ||= '';
$from ||= '';
@@ -342,7 +340,7 @@ sub RequiredFields {
my @cfs = map { /^CF\.(.+)$/i; $1; }
grep { /^CF\./i } @$required;
my @roles = map { /^(:?[CustomRole\.]?.+)$/i; $1; }
- grep { /^CustomRole\./i } @$required;
+ grep { /^CustomRole\.|^AdminCc|^Cc|^Requestor|^Owner/i } @$required;
# Pull out any must_be or must_not_be rules
my %cf_must_values = ();
@@ -460,36 +458,6 @@ sub CheckMandatoryFields {
: $CORE_FOR_CREATE{$field};
next unless $arg;
- if ($field eq 'Owner') {
- my $value;
-
- # There are 2 Owner fields on Jumbo page, copied the same handling from it.
- if (ref $ARGSRef->{$arg}) {
- foreach my $owner (@{$ARGSRef->{$arg}}) {
- if (defined($owner) && $owner =~ /\D/) {
- $value = $owner unless ($args{'Ticket'}->OwnerObj->Name eq $owner);
- }
- elsif (length $owner) {
- $value = $owner unless ($args{'Ticket'}->OwnerObj->id == $owner);
- }
- }
- }
- else {
- $value = $ARGSRef->{$arg};
- }
-
- if (($value || $args{'Ticket'}->$field()) == $RT::Nobody->id) {
- push @errors,
- $CurrentUser->loc(
- "[_1] is required when changing [_2] to [_3]",
- $field,
- $CurrentUser->loc($transition),
- $CurrentUser->loc($field_label{$transition})
- );
- next;
- }
- }
-
next if defined $ARGSRef->{$arg} and length $ARGSRef->{$arg};
# Do we have a value currently?
@@ -505,7 +473,7 @@ sub CheckMandatoryFields {
if (@$roles and $args{'To'}) {
foreach my $role (@$roles) {
- my $role_values;
+ my ( $role_values, $owner_value );
my ( $role_arg, $role_full ) = ( $role, $role );
if ( $role =~ s/^CustomRole\.//i ) {
@@ -520,15 +488,51 @@ sub CheckMandatoryFields {
$role_values = $args{Ticket}->RoleGroup( $role_object->GroupType );
push @errors, $CurrentUser->loc("Could not load current user") unless $role_values;
+ } elsif ( $role eq 'Owner' ) {
+ # There are 2 Owner fields on Jumbo page, copied the same handling from it.
+ if ( ref $ARGSRef->{$role} ) {
+ foreach my $owner ( @{ $ARGSRef->{$role} } ) {
+ if ( defined($owner) && $owner =~ /\D/ ) {
+ $owner_value = $owner unless ( $args{'Ticket'}->OwnerObj->Name eq $owner );
+ }
+ elsif ( length $owner ) {
+ $owner_value = $owner unless ($args{'Ticket'}->OwnerObj->id == $owner );
+ }
+ }
+ }
+ else {
+ $owner_value = $ARGSRef->{$role};
+ }
+ if ( $owner_value ) {
+ my $user = RT::User->new( $args{Ticket}->CurrentUser );
+ $user->Load($owner_value);
+ push @errors, $CurrentUser->loc("Could not load user: $owner_value") unless $user->Id;
+ $role_values = $user->EmailAddress if $user->Id;
+ }
+ }
+ else {
+ $role_values = RT::Group->new( $args{Ticket}->CurrentUser );
+ my ( $ret, $msg ) = $role_values->LoadRoleGroup(
+ Object => $args{Ticket},
+ Name => $role
+ );
+ push @errors, $CurrentUser->loc("Failed to load role $role for ticket") unless $ret;
+ RT::Logger->error($msg) unless $ret;
}
my @role_values;
+ # We could end up with a RT::Group option or a single value in the case of Owner
if ( ref $role_values eq 'RT::Group' ) {
my @temp_array = $role_values->MemberEmailAddresses;
push @role_values, @temp_array if scalar @temp_array;
+ }
+ else {
+ push @role_values, $role_values;
+ }
push @role_values, $ARGSRef->{$role_arg} if $ARGSRef->{$role_arg};
- if ( not scalar @role_values ) {
+ if ( not scalar @role_values or ($role eq 'Owner' and !$owner_value or
+ ( $owner_value && $owner_value == $RT::Nobody->id) ) ) {
push @errors, $CurrentUser->loc("[_1] is required when changing [_2] to [_3]",
$role,
$CurrentUser->loc($transition),
commit 624074952352d8009a3c1724e1e69f1eba035219
Author: Craig Kaiser <craig at bestpractical.com>
Date: Wed Jan 23 15:48:24 2019 -0500
Support requiring a role to be a member of a group
Provide a group key for the role specific key in the
mandatory-on-transition config hash to require at least one
member of the role be a member of at least one of the groups
in the groups array.
diff --git a/lib/RT/Extension/MandatoryOnTransition.pm b/lib/RT/Extension/MandatoryOnTransition.pm
index da431a8..262e1da 100644
--- a/lib/RT/Extension/MandatoryOnTransition.pm
+++ b/lib/RT/Extension/MandatoryOnTransition.pm
@@ -361,7 +361,38 @@ sub RequiredFields {
}
}
- return (\@core, \@cfs, \@roles, \%cf_must_values);
+ my %role_group_values;
+ my $cr = RT::CustomRole->new(RT->SystemUser);
+ foreach my $role (@roles){
+ if ( $role =~ /^CustomRole\.(.*)/ ) {
+ my $role_name = $1;
+ my ($ret, $msg) = $cr->Load($role_name);
+ if ( not $cr and $cr->Id ) {
+ RT::Logger->error("Could not load Custom role $role_name: $msg");
+ @roles = grep/$_ ne $role_name/, at roles;
+ next;
+ } elsif ( not $cr->IsAdded($args{Ticket}->QueueObj->Id) or $cr->Disabled ) {
+ RT::Logger->error("Custom role $role_name is not applied to: " . $args{Ticket}->QueueObj->Name );
+ @roles = grep/$_ ne $role_name/, at roles;
+ next;
+ }
+ }
+ if ( $config{$role} ){
+ my $transition = $config{$role}->{'transition'};
+ unless ( $transition ){
+ RT->Logger->error("No transition defined in group rules for $role");
+ next;
+ }
+
+ if ( $transition eq "$from -> $to"
+ || $transition eq "* -> $to"
+ || $transition eq "$from -> *" ) {
+
+ $role_group_values{$role} = $config{$role};
+ }
+ }
+ }
+ return (\@core, \@cfs, \@roles, \%cf_must_values, \%role_group_values);
}
=head3 CheckMandatoryFields
@@ -428,7 +459,7 @@ sub CheckMandatoryFields {
return \@errors;
}
- my ($core, $cfs, $roles, $must_values) = $self->RequiredFields(
+ my ($core, $cfs, $roles, $must_values, $role_group_values) = $self->RequiredFields(
Ticket => $args{'Ticket'},
Queue => $args{'Queue'} ? $args{'Queue'}->Name : undef,
From => $args{'From'},
@@ -531,6 +562,37 @@ sub CheckMandatoryFields {
}
push @role_values, $ARGSRef->{$role_arg} if $ARGSRef->{$role_arg};
+ # Check for mandatory group configuration, supports multiple groups where only
+ # one true case needs to be found.
+ if ( $role_group_values->{$role_full}->{group} ) {
+ my $has_valid_member;
+
+ foreach my $group_name ( @{ $role_group_values->{$role_full}->{group} } ) {
+ next if $has_valid_member;
+ my $group = RT::Group->new( $args{Ticket}->CurrentUser );
+
+ my ( $ret, $msg ) = $group->LoadUserDefinedGroup($group_name);
+ push @errors, $CurrentUser->loc("Failed to load group: $group_name") unless $ret;
+ RT::Logger->error("Failed to load group: $group_name : $msg") unless $ret;
+ next unless $ret;
+
+ my $user = RT::User->new( $args{Ticket}->CurrentUser );
+ foreach my $member (@role_values) {
+ next unless $member;
+
+ $user->Load($member);
+ $user->LoadByEmail($member) unless $user->Id;
+ RT::Logger->error("Failed to load: $member") unless $user->Id;
+ next unless $user->Id;
+
+ $has_valid_member = $group->HasMemberRecursively( $user->Id );
+ }
+ }
+ my $roles = join( ' or ', @{ $role_group_values->{$role_full}->{group} } );
+ push @errors, $CurrentUser->loc("A member of group $roles is required for role: $role")
+ unless $has_valid_member;
+ next unless $has_valid_member;
+ }
if ( not scalar @role_values or ($role eq 'Owner' and !$owner_value or
( $owner_value && $owner_value == $RT::Nobody->id) ) ) {
push @errors, $CurrentUser->loc("[_1] is required when changing [_2] to [_3]",
commit 5e222b4d3b8ffddcdde81212e85c9383638bcb40
Author: Craig Kaiser <craig at bestpractical.com>
Date: Fri Jan 11 16:59:07 2019 -0500
Create test file for mandatory roles feature
diff --git a/xt/require_owner_for_resolve.t b/xt/require_owner_for_resolve.t
deleted file mode 100644
index 20fd377..0000000
--- a/xt/require_owner_for_resolve.t
+++ /dev/null
@@ -1,122 +0,0 @@
-use strict;
-use warnings;
-
-use RT::Extension::MandatoryOnTransition::Test tests => undef, config => <<CONFIG
-Set( %MandatoryOnTransition,
- '*' => {
- '* -> resolved' => ['Owner',],
- }
- );
-CONFIG
- ;
-
-use_ok('RT::Extension::MandatoryOnTransition');
-
-my ($baseurl, $m) = RT::Test->started_ok();
-
-ok($m->login('root', 'password'), 'logged in');
-$m->get_ok($m->rt_base_url);
-
-my $root = RT::User->new(RT->SystemUser);
-$root->Load('root');
-ok($root->id, 'Loaded root');
-
-diag "Resolve ticket through Update with required Owner";
-{
- my $t = RT::Test->create_ticket(
- Queue => 'General',
- Subject => 'Test Mandatory Owner On Resolve',
- Content => 'Testing',
- );
-
- ok($t->id, 'Created test ticket: ' . $t->id);
-
- $m->goto_ticket($t->id);
-
- $m->follow_link_ok({ text => 'Resolve' }, 'Try to resolve ticket');
- $m->text_contains('Test Mandatory Owner On Resolve');
- $m->submit_form_ok(
- { form_name => 'TicketUpdate',
- button => 'SubmitTicket',
- },
- 'Submit resolve with no Owner set'
- );
- $m->text_contains('Owner is required when changing Status to resolved');
- $m->submit_form_ok(
- { form_name => 'TicketUpdate',
- button => 'SubmitTicket',
- fields => { Owner => $root->id }
- },
- 'Submit resolve with Owner set'
- );
- $m->text_lacks('Owner is required when changing Status to resolved');
- $m->text_contains('Owner changed from Nobody to root');
- $m->text_contains("Status changed from 'new' to 'resolved'");
-}
-
-diag "Resolve ticket through Basics with required Owner";
-{
- my $t = RT::Test->create_ticket(
- Queue => 'General',
- Subject => 'Test Mandatory Owner On Resolve',
- Content => 'Testing',
- );
- ok($t->id, 'Created ticket to resolve through Modify.html: ' . $t->id);
-
- $m->goto_ticket($t->id);
- $m->follow_link_ok({ text => 'Basics' }, 'Get Modify.html of ticket');
- $m->submit_form_ok(
- { form_name => 'TicketModify',
- fields => { Status => 'resolved', },
- button => 'SubmitTicket',
- },
- 'Submit resolve with no Owner set'
- );
- $m->text_contains('Owner is required when changing Status to resolved');
-
- $m->submit_form_ok(
- { form_name => 'TicketModify',
- fields => { Status => 'resolved', Owner => $root->id, },
- button => 'SubmitTicket',
- },
- 'Submit resolve with no Owner set'
- );
- $m->text_lacks('Owner is required when changing Status to resolved');
- $m->text_contains('Owner changed from Nobody to root');
- $m->text_contains("Status changed from 'new' to 'resolved'");
-}
-
-diag "Resolve ticket through Jumbo with required Owner";
-{
- my $t = RT::Test->create_ticket(
- Queue => 'General',
- Subject => 'Test Mandatory Owner On Resolve',
- Content => 'Testing',
- );
- ok($t->id, 'Created ticket to resolve through ModifyAll.html: ' . $t->id);
-
- $m->goto_ticket($t->id);
- $m->follow_link_ok({ text => 'Jumbo' }, 'Get ModifyAll.html of ticket');
- $m->submit_form_ok(
- { form_name => 'TicketModifyAll',
- fields => { Status => 'resolved', },
- button => 'SubmitTicket',
- },
- 'Submit resolve with no Owner set'
- );
- $m->text_contains('Owner is required when changing Status to resolved');
-
- $m->submit_form_ok(
- { form_name => 'TicketModifyAll',
- fields => { Status => 'resolved', Owner => $root->id, },
- button => 'SubmitTicket',
- },
- 'Submit resolve with no Owner set'
- );
- $m->text_lacks('Owner is required when changing Status to resolved');
- $m->text_contains('Owner changed from Nobody to root');
- $m->text_contains("Status changed from 'new' to 'resolved'");
-}
-
-undef $m;
-done_testing;
diff --git a/xt/required_fields.t b/xt/required_fields.t
index 4f2135c..cd1fda7 100644
--- a/xt/required_fields.t
+++ b/xt/required_fields.t
@@ -14,8 +14,8 @@ diag "Test RequiredFields without a ticket";
);
is( $core->[0], 'TimeWorked', 'Got TimeWorked for required core');
- my $must_values;
- ($core, $cf, $must_values) = RT::Extension::MandatoryOnTransition->RequiredFields(
+ my ($must_values, $role, $role_group_values);
+ ($core, $cf, $role, $must_values, $role_group_values) = RT::Extension::MandatoryOnTransition->RequiredFields(
From => "''",
To => 'resolved',
Queue => 'General',
@@ -41,7 +41,7 @@ diag "Test RequiredFields with a ticket";
ok( $t->id, 'Created test ticket: ' . $t->id);
- my ($core, $cf, $must_values) = RT::Extension::MandatoryOnTransition->RequiredFields(
+ my ($core, $cf, $roles, $must_values, $role_group_values) = RT::Extension::MandatoryOnTransition->RequiredFields(
Ticket => $t,
To => 'resolved',
);
diff --git a/xt/roles.t b/xt/roles.t
new file mode 100644
index 0000000..664b530
--- /dev/null
+++ b/xt/roles.t
@@ -0,0 +1,251 @@
+use strict;
+use warnings;
+use Test::Warn;
+
+use RT::Extension::MandatoryOnTransition::Test tests => undef, config => <<CONFIG
+Set( %MandatoryOnTransition,
+ '*' => {
+ '* -> resolved' => ['Owner'],
+ '* -> stalled' => ['AdminCc'],
+ '* -> deleted' => ['CustomRole.vip'],
+ 'AdminCc' => { transition => '* -> stalled', group => ['Admins'] },
+ 'CustomRole.vip' => { transition => '* -> deleted' },
+ }
+ );
+CONFIG
+ ;
+
+use_ok('RT::Extension::MandatoryOnTransition');
+
+my ($baseurl, $m) = RT::Test->started_ok();
+
+ok($m->login('root', 'password'), 'logged in');
+$m->get_ok($m->rt_base_url);
+
+my $root = RT::User->new(RT->SystemUser);
+$root->Load('root');
+ok($root->id, 'Loaded root');
+
+diag "Resolve ticket through Update with required Owner";
+{
+ my $t = RT::Test->create_ticket(
+ Queue => 'General',
+ Subject => 'Test Mandatory Owner On Resolve',
+ Content => 'Testing',
+ );
+
+ ok($t->id, 'Created test ticket: ' . $t->id);
+
+ $m->goto_ticket($t->id);
+
+ $m->follow_link_ok({ text => 'Resolve' }, 'Try to resolve ticket');
+ $m->submit_form_ok(
+ { form_name => 'TicketUpdate',
+ button => 'SubmitTicket',
+ },
+ 'Submit resolve with no Owner set'
+ );
+ $m->text_contains('Owner is required when changing Status to resolved');
+ $m->submit_form_ok(
+ { form_name => 'TicketUpdate',
+ button => 'SubmitTicket',
+ fields => { Owner => $root->id }
+ },
+ 'Submit resolve with Owner set'
+ );
+ $m->text_lacks('Owner is required when changing Status to resolved');
+ $m->text_contains('Owner changed from Nobody to root');
+ $m->text_contains("Status changed from 'new' to 'resolved'");
+}
+
+diag "Resolve ticket through Basics with required Owner";
+{
+ my $t = RT::Test->create_ticket(
+ Queue => 'General',
+ Subject => 'Test Mandatory Owner On Resolve',
+ Content => 'Testing',
+ );
+ ok($t->id, 'Created ticket to resolve through Modify.html: ' . $t->id);
+
+ $m->goto_ticket($t->id);
+ $m->follow_link_ok({ text => 'Basics' }, 'Get Modify.html of ticket');
+ $m->submit_form_ok(
+ { form_name => 'TicketModify',
+ fields => { Status => 'resolved', },
+ button => 'SubmitTicket',
+ },
+ 'Submit resolve with no Owner set'
+ );
+ $m->text_contains('Owner is required when changing Status to resolved');
+
+ $m->submit_form_ok(
+ { form_name => 'TicketModify',
+ fields => { Status => 'resolved', Owner => $root->id, },
+ button => 'SubmitTicket',
+ },
+ 'Submit resolve with no Owner set'
+ );
+ $m->text_lacks('Owner is required when changing Status to resolved');
+ $m->text_contains('Owner changed from Nobody to root');
+ $m->text_contains("Status changed from 'new' to 'resolved'");
+}
+
+diag "Resolve ticket through Jumbo with required Owner";
+{
+ my $t = RT::Test->create_ticket(
+ Queue => 'General',
+ Subject => 'Test Mandatory Owner On Resolve',
+ Content => 'Testing',
+ );
+ ok($t->id, 'Created ticket to resolve through ModifyAll.html: ' . $t->id);
+
+ $m->goto_ticket($t->id);
+ $m->follow_link_ok({ text => 'Jumbo' }, 'Get ModifyAll.html of ticket');
+ $m->submit_form_ok(
+ { form_name => 'TicketModifyAll',
+ fields => { Status => 'resolved', },
+ button => 'SubmitTicket',
+ },
+ 'Submit resolve with no Owner set'
+ );
+ $m->text_contains('Owner is required when changing Status to resolved');
+
+ $m->submit_form_ok(
+ { form_name => 'TicketModifyAll',
+ fields => { Status => 'resolved', Owner => $root->id, },
+ button => 'SubmitTicket',
+ },
+ 'Submit resolve with no Owner set'
+ );
+ $m->text_lacks('Owner is required when changing Status to resolved');
+ $m->text_contains('Owner changed from Nobody to root');
+ $m->text_contains("Status changed from 'new' to 'resolved'");
+}
+
+diag "Test core role fields";
+{
+ my $role = qw/AdminCc/;
+ my $t = RT::Test->create_ticket(
+ Queue => 'General',
+ Subject => 'Test Mandatory Owner On Resolve',
+ Content => 'Testing',
+ );
+ ok($t->id, 'Created test ticket: ' . $t->id);
+ my ($ret, $msg) = $t->SetStatus('open');
+ ok $ret, $msg;
+
+ $m->goto_ticket($t->id);
+ $m->follow_link_ok({ text => 'Basics' }, 'Get Modify.html of ticket');
+ $m->submit_form_ok(
+ { form_name => 'TicketModify',
+ fields => { Status => 'stalled', },
+ button => 'SubmitTicket',
+ },
+ "Submit stalled with no $role member"
+ );
+ $m->text_contains("A member of group Admins is required for role: $role");
+ $m->warning_like(qr/Failed to load group: Admins : Couldn't find row/);
+
+ my $role_group = $t->$role;
+ ok $role_group->Id;
+
+ my $root = RT::User->new(RT->SystemUser);
+ $root->Load('root');
+ ok($root->id, 'Loaded root');
+
+ ($ret, $msg) = $role_group->AddMember($root->PrincipalId);
+ ok $ret, $msg;
+
+ $m->goto_ticket($t->id);
+ $m->follow_link_ok({ text => 'Basics' }, 'Get Modify.html of ticket');
+ $m->submit_form_ok(
+ { form_name => 'TicketModify',
+ fields => { Status => 'stalled', },
+ button => 'SubmitTicket',
+ },
+ "Try to stall ticket with no Admins group created"
+ );
+ $m->text_contains("A member of group Admins is required for role: $role");
+ $m->warning_like(qr/Failed to load group: Admins : Couldn't find row/);
+
+ my $group = RT::Group->new(RT->SystemUser);
+ ($ret, $msg) = $group->CreateUserDefinedGroup(Name => 'Admins');
+ ok $ret, "Failed to create Admins group: $msg";
+
+ $m->goto_ticket($t->id);
+ $m->follow_link_ok({ text => 'Basics' }, 'Get Modify.html of ticket');
+ $m->submit_form_ok(
+ { form_name => 'TicketModify',
+ fields => { Status => 'stalled', },
+ button => 'SubmitTicket',
+ },
+ "Try to stall ticket with no $role but not a member of required group"
+ );
+ $m->text_contains("A member of group Admins is required for role: $role");
+
+ ($ret, $msg) = $group->AddMember($root->PrincipalId);
+ ok $ret, $msg;
+
+ $m->goto_ticket($t->id);
+ $m->follow_link_ok({ text => 'Basics' }, 'Get Modify.html of ticket');
+ $m->submit_form_ok(
+ { form_name => 'TicketModify',
+ fields => { Status => 'stalled', },
+ button => 'SubmitTicket',
+ },
+ "Try to stall ticket with $role and group required"
+ );
+ $m->text_contains("Status changed from 'open' to 'stalled'");
+}
+
+diag "Test custom role mandatory fields";
+{
+ my $t = RT::Test->create_ticket(
+ Queue => 'General',
+ Subject => 'Test Mandatory Owner On Resolve',
+ Content => 'Testing',
+ );
+ ok($t->id, 'Created test ticket: ' . $t->id);
+ my ($ret, $msg) = $t->SetStatus('open');
+ ok $ret, $msg;
+
+ my $id = $t->id;
+
+ my $customrole = RT::CustomRole->new(RT->SystemUser);
+ ($ret, $msg) = $customrole->Create(Name => 'vip');
+ ok $ret, $msg;
+
+ ($ret, $msg) = $customrole->Load('vip');
+ ok $ret, $msg;
+
+ ($ret, $msg) = $customrole->AddToObject($t->Queue);
+ ok $ret, $msg;
+
+ $m->goto_ticket($t->id);
+ $m->follow_link_ok({ text => 'Basics' }, 'Get Modify.html of ticket');
+ $m->submit_form_ok(
+ { form_name => 'TicketModify',
+ fields => { Status => 'deleted', },
+ button => 'SubmitTicket',
+ },
+ "Submit deleted with no value for required custom role"
+ );
+ $m->text_contains("vip is required when changing Status to deleted");
+
+ ($ret, $msg) = $t->AddWatcher(Type => $customrole->GroupType, Principal => $root->PrincipalObj);
+ ok $ret, $msg;
+
+ $m->goto_ticket($t->id);
+ $m->follow_link_ok({ text => 'Basics' }, 'Get Modify.html of ticket');
+ $m->submit_form_ok(
+ { form_name => 'TicketModify',
+ fields => { Status => 'deleted', },
+ button => 'SubmitTicket',
+ },
+ "Submit deleted with manatory custom role requirements met."
+ );
+ $m->text_contains("Ticket deleted");
+}
+
+undef $m;
+done_testing;
commit 4f1f08e165fb4b306f6b302d602170e73a7a0490
Author: Craig Kaiser <craig at bestpractical.com>
Date: Fri Jan 11 11:37:10 2019 -0500
Update README and Changelog
diff --git a/Changes b/Changes
index 5eb32fc..3f54ca7 100644
--- a/Changes
+++ b/Changes
@@ -1,3 +1,8 @@
+0.17 2019-01-23
+ - Add support for custom roles as a mandatory field
+ - Add support for all RT core roles as a mandatory field
+ - Add support for requiring group membership for roles
+
0.17 2018-10-26
- Add support for Owner as a mandatory field
diff --git a/README b/README
index 10ec6f6..45c8fa4 100644
--- a/README
+++ b/README
@@ -36,10 +36,6 @@ DESCRIPTION
TimeTaken
Requires that the Worked field on the update page is non-zero.
- Owner
- Requires that the ticket has a real Owner or the real Owner will be
- set on the update page.
-
A larger set of basic fields may be supported in future releases. If
you'd like to see additional fields added, please email your request to
the bug address at the bottom of this documentation.
@@ -126,6 +122,26 @@ CONFIGURATION
The transition syntax is similar to that found in RT's Lifecycles. See
perldoc /opt/rt4/etc/RT_Config.pm.
+ Requiring role values
+ You can require any core or custom role on a RT::Ticket object, below is
+ an example of requiring a custom role "customer" be set on transition
+ from open and the owner also be set for the ticket on transition from a
+ status of open.
+
+ Set( %MandatoryOnTransition, 'General' => { '* -> resolved' =>
+ ['CustomRole.customer', 'Owner'] 'CustomRole.customer' => { transition
+ => 'open -> *' }, 'Owner' => { transition => 'open -> *' }, }, );
+
+ Role Membership in a Group
+ Roles can require the members of the role to also be a member of a group
+ before satisfying to mandatory condition. Below we require that the
+ Owner role be set and that the member it is set to is a member of the
+ group 'SupportReps' or 'Admins'.
+
+ Set( %MandatoryOnTransition, 'General' => { 'open -> *' => ['Owner'],
+ 'Owner' => { transition => 'open -> *', group => ['SupportReps',
+ 'Admins'] } } );
+
Restrictions on Queue Transitions
The default behavior for MandatoryOnTransition operates on status
transitions, so a change from new to open or from open to resolved. It
diff --git a/lib/RT/Extension/MandatoryOnTransition.pm b/lib/RT/Extension/MandatoryOnTransition.pm
index 262e1da..39d7e64 100644
--- a/lib/RT/Extension/MandatoryOnTransition.pm
+++ b/lib/RT/Extension/MandatoryOnTransition.pm
@@ -50,11 +50,6 @@ field on the update page.
Requires that the Worked field on the update page is non-zero.
-=item Owner
-
-Requires that the ticket has a real Owner or the real Owner will be set on
-the update page.
-
=back
A larger set of basic fields may be supported in future releases. If you'd
@@ -157,6 +152,34 @@ Category selection before resolving tickets in every other queue.
The transition syntax is similar to that found in RT's Lifecycles. See
C<perldoc /opt/rt4/etc/RT_Config.pm>.
+=head2 Requiring role values
+
+You can require any core or custom role on a RT::Ticket object, below is an
+example of requiring a custom role "customer" be set on transition from open
+and the owner also be set for the ticket on transition from a status of open.
+
+Set( %MandatoryOnTransition,
+ 'General' => {
+ '* -> resolved' => ['CustomRole.customer', 'Owner']
+ 'CustomRole.customer' => { transition => 'open -> *' },
+ 'Owner' => { transition => 'open -> *' },
+ },
+);
+
+=head2 Role Membership in a Group
+
+Roles can require the members of the role to also be a member of a group
+before satisfying to mandatory condition. Below we require that the Owner
+role be set and that the member it is set to is a member of the group
+'SupportReps' or 'Admins'.
+
+Set( %MandatoryOnTransition,
+ 'General' => {
+ 'open -> *' => ['Owner'],
+ 'Owner' => { transition => 'open -> *', group => ['SupportReps', 'Admins'] }
+ }
+);
+
=head2 Restrictions on Queue Transitions
The default behavior for C<MandatoryOnTransition> operates on status transitions,
-----------------------------------------------------------------------
More information about the Bps-public-commit
mailing list