[rt-announce] Upcoming speaking engagements.

Jesse Vincent jesse at bestpractical.com
Mon Mar 31 17:11:09 EST 2003


The 2003 conference season is fast approaching. As of this moment, there
are four RT-related talks coming up. I'd be delighted to see you all at
any or all of them.

	Best,
	Jesse


25-26 April 2003 - Copenhagen, Denmark
 	           Scandinavian Perl Workshop 
		   http://www.perlworkshop.dk/abstracts/request_tracker.html

  Jesse will be presenting an overview of and introduction to RT 3.0. 
  (90 minutes)


21 May 2003 - Boston, MA USA
	      Boston Linux and Unix User Group 
	      http://www.blu.org/cgi-bin/calendar/2003-may

  Jesse will be presenting an overview of and introduction to RT 3.0. 
  (2 hours)


25 June 2003 - 15th Annual Computer Security Incident Handling Conference
	       Ottawa, Canada
	       http://www.first.org/conference/2003/

  Jesse and John Green from JANET-CERT will present "RT for Incident
  Response," a custom application built on RT 3.0. This tool helps
  incident response teams get their jobs done by tracking related
  Incidents, Incident reports and Investigations, as well as quickly
  discover related metadata through integrated whois and traceroute
  tools. (45 minutes)


7 July 2003 -  	Portland, OR USA
		O'Reilly Open Source Conference
		http://conferences.oreillynet.com/cs/os2003/view/e_sess/3872

  Jesse and Robert Spier will be presenting an in-depth tutorial on
  how to customize and extend RT.  This tutorial takes you on a roller
  coaster ride through many of RT's nooks and crannies, showing you how
  you can extend and embrace it--whatever your needs may be. Everything
  from "Enterprise Class Trouble Ticketing" (and what that means) down
  to personal grocery lists will be covered, with side trips into the
  land of alternate user interfaces and report generation. (3 hours)

-- 
http://www.bestpractical.com/rt  -- Trouble Ticketing. Free.



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