[Rt-commit] r5126 - in RT-Extension-ServiceUpdates: . etc html html/Callbacks html/Callbacks/ServiceUpdate html/Callbacks/ServiceUpdate/Elements html/Callbacks/ServiceUpdate/Elements/Header html/Callbacks/ServiceUpdate/Elements/PageLayout html/Callbacks/ServiceUpdate/NoAuth html/Callbacks/ServiceUpdate/NoAuth/webrt.css html/ServiceUpdate html/ServiceUpdate/Elements html/ServiceUpdate/Show inc inc/Module inc/Module/Install inc/Module/Install/RTx lib lib/RT lib/RT/Extension

jesse at bestpractical.com jesse at bestpractical.com
Thu Apr 27 13:02:48 EDT 2006


Author: jesse
Date: Thu Apr 27 13:02:43 2006
New Revision: 5126

Added:
   RT-Extension-ServiceUpdates/META.yml
   RT-Extension-ServiceUpdates/Makefile
   RT-Extension-ServiceUpdates/Makefile.PL
   RT-Extension-ServiceUpdates/etc/
   RT-Extension-ServiceUpdates/etc/initialdata
   RT-Extension-ServiceUpdates/html/
   RT-Extension-ServiceUpdates/html/Callbacks/
   RT-Extension-ServiceUpdates/html/Callbacks/ServiceUpdate/
   RT-Extension-ServiceUpdates/html/Callbacks/ServiceUpdate/Elements/
   RT-Extension-ServiceUpdates/html/Callbacks/ServiceUpdate/Elements/Header/
   RT-Extension-ServiceUpdates/html/Callbacks/ServiceUpdate/Elements/PageLayout/
   RT-Extension-ServiceUpdates/html/Callbacks/ServiceUpdate/Elements/PageLayout/BeforeBody
   RT-Extension-ServiceUpdates/html/Callbacks/ServiceUpdate/NoAuth/
   RT-Extension-ServiceUpdates/html/Callbacks/ServiceUpdate/NoAuth/webrt.css/
   RT-Extension-ServiceUpdates/html/Callbacks/ServiceUpdate/NoAuth/webrt.css/Default
   RT-Extension-ServiceUpdates/html/ServiceUpdate/
   RT-Extension-ServiceUpdates/html/ServiceUpdate/Edit/
   RT-Extension-ServiceUpdates/html/ServiceUpdate/Edit.html
   RT-Extension-ServiceUpdates/html/ServiceUpdate/Edit/dhandler
   RT-Extension-ServiceUpdates/html/ServiceUpdate/Elements/
   RT-Extension-ServiceUpdates/html/ServiceUpdate/Elements/Banner
   RT-Extension-ServiceUpdates/html/ServiceUpdate/Elements/Header   (contents, props changed)
   RT-Extension-ServiceUpdates/html/ServiceUpdate/Show/
   RT-Extension-ServiceUpdates/html/ServiceUpdate/Show.html
   RT-Extension-ServiceUpdates/html/ServiceUpdate/Show/dhandler
   RT-Extension-ServiceUpdates/html/ServiceUpdate/autohandler
   RT-Extension-ServiceUpdates/inc/
   RT-Extension-ServiceUpdates/inc/Module/
   RT-Extension-ServiceUpdates/inc/Module/Install/
   RT-Extension-ServiceUpdates/inc/Module/Install.pm
   RT-Extension-ServiceUpdates/inc/Module/Install/Base.pm
   RT-Extension-ServiceUpdates/inc/Module/Install/Can.pm
   RT-Extension-ServiceUpdates/inc/Module/Install/Fetch.pm
   RT-Extension-ServiceUpdates/inc/Module/Install/Makefile.pm
   RT-Extension-ServiceUpdates/inc/Module/Install/Metadata.pm
   RT-Extension-ServiceUpdates/inc/Module/Install/RTx/
   RT-Extension-ServiceUpdates/inc/Module/Install/RTx.pm
   RT-Extension-ServiceUpdates/inc/Module/Install/RTx/Factory.pm
   RT-Extension-ServiceUpdates/inc/Module/Install/Win32.pm
   RT-Extension-ServiceUpdates/inc/Module/Install/WriteAll.pm
   RT-Extension-ServiceUpdates/lib/
   RT-Extension-ServiceUpdates/lib/RT/
   RT-Extension-ServiceUpdates/lib/RT/Extension/
   RT-Extension-ServiceUpdates/lib/RT/Extension/ServiceUpdates.pm
   RT-Extension-ServiceUpdates/pm_to_blib

Log:
* initial import from the customer repository

Added: RT-Extension-ServiceUpdates/META.yml
==============================================================================
--- (empty file)
+++ RT-Extension-ServiceUpdates/META.yml	Thu Apr 27 13:02:43 2006
@@ -0,0 +1,12 @@
+name: RT-Extension-ServiceUpdates
+version: 0.1
+abstract: RT Extension-ServiceUpdates Extension
+author: Jesse Vincent <jesse at bestpractical.com>
+license: perl
+distribution_type: module
+no_index:
+  directory:
+    - etc
+    - html
+    - inc
+generated_by: Module::Install version 0.36

Added: RT-Extension-ServiceUpdates/Makefile
==============================================================================
--- (empty file)
+++ RT-Extension-ServiceUpdates/Makefile	Thu Apr 27 13:02:43 2006
@@ -0,0 +1,697 @@
+# This Makefile is for the RT::Extension::ServiceUpdates extension to perl.
+#
+# It was generated automatically by MakeMaker version
+# 6.17 (Revision: 1.133) from the contents of
+# Makefile.PL. Don't edit this file, edit Makefile.PL instead.
+#
+#       ANY CHANGES MADE HERE WILL BE LOST!
+#
+#   MakeMaker ARGV: ()
+#
+#   MakeMaker Parameters:
+
+#     ABSTRACT => q[RT Extension-ServiceUpdates Extension]
+#     AUTHOR => q[Jesse Vincent <jesse at bestpractical.com>]
+#     DIR => []
+#     DISTNAME => q[RT-Extension-ServiceUpdates]
+#     INSTALLSITELIB => q[/opt/rt3/local/lib]
+#     NAME => q[RT::Extension::ServiceUpdates]
+#     NO_META => q[1]
+#     PL_FILES => {  }
+#     PREREQ_PM => {  }
+#     VERSION => q[0.2]
+
+# --- MakeMaker post_initialize section:
+
+
+# --- MakeMaker const_config section:
+
+# These definitions are from config.sh (via /usr/lib/perl/5.8/Config.pm)
+
+# They may have been overridden via Makefile.PL or on the command line
+AR = ar
+CC = cc
+CCCDLFLAGS = -fPIC
+CCDLFLAGS = -Wl,-E
+DLEXT = so
+DLSRC = dl_dlopen.xs
+LD = cc
+LDDLFLAGS = -shared -L/usr/local/lib
+LDFLAGS =  -L/usr/local/lib
+LIBC = /lib/libc-2.3.5.so
+LIB_EXT = .a
+OBJ_EXT = .o
+OSNAME = linux
+OSVERS = 2.6.10
+RANLIB = :
+SITELIBEXP = /usr/local/share/perl/5.8.7
+SITEARCHEXP = /usr/local/lib/perl/5.8.7
+SO = so
+EXE_EXT = 
+FULL_AR = /usr/bin/ar
+VENDORARCHEXP = /usr/lib/perl5
+VENDORLIBEXP = /usr/share/perl5
+
+
+# --- MakeMaker constants section:
+AR_STATIC_ARGS = cr
+DIRFILESEP = /
+NAME = RT::Extension::ServiceUpdates
+NAME_SYM = RT_Extension_ServiceUpdates
+VERSION = 0.2
+VERSION_MACRO = VERSION
+VERSION_SYM = 0_2
+DEFINE_VERSION = -D$(VERSION_MACRO)=\"$(VERSION)\"
+XS_VERSION = 0.2
+XS_VERSION_MACRO = XS_VERSION
+XS_DEFINE_VERSION = -D$(XS_VERSION_MACRO)=\"$(XS_VERSION)\"
+INST_ARCHLIB = blib/arch
+INST_SCRIPT = blib/script
+INST_BIN = blib/bin
+INST_LIB = blib/lib
+INST_MAN1DIR = blib/man1
+INST_MAN3DIR = blib/man3
+MAN1EXT = 1p
+MAN3EXT = 3pm
+INSTALLDIRS = site
+DESTDIR = 
+PREFIX = /usr
+PERLPREFIX = $(PREFIX)
+SITEPREFIX = $(PREFIX)/local
+VENDORPREFIX = $(PREFIX)
+INSTALLPRIVLIB = $(PERLPREFIX)/share/perl/5.8
+DESTINSTALLPRIVLIB = $(DESTDIR)$(INSTALLPRIVLIB)
+INSTALLSITELIB = /opt/rt3/local/lib
+DESTINSTALLSITELIB = $(DESTDIR)$(INSTALLSITELIB)
+INSTALLVENDORLIB = $(VENDORPREFIX)/share/perl5
+DESTINSTALLVENDORLIB = $(DESTDIR)$(INSTALLVENDORLIB)
+INSTALLARCHLIB = $(PERLPREFIX)/lib/perl/5.8
+DESTINSTALLARCHLIB = $(DESTDIR)$(INSTALLARCHLIB)
+INSTALLSITEARCH = /usr/local/lib/perl/5.8.7
+DESTINSTALLSITEARCH = $(DESTDIR)$(INSTALLSITEARCH)
+INSTALLVENDORARCH = $(VENDORPREFIX)/lib/perl5
+DESTINSTALLVENDORARCH = $(DESTDIR)$(INSTALLVENDORARCH)
+INSTALLBIN = $(PERLPREFIX)/bin
+DESTINSTALLBIN = $(DESTDIR)$(INSTALLBIN)
+INSTALLSITEBIN = $(SITEPREFIX)/bin
+DESTINSTALLSITEBIN = $(DESTDIR)$(INSTALLSITEBIN)
+INSTALLVENDORBIN = $(VENDORPREFIX)/bin
+DESTINSTALLVENDORBIN = $(DESTDIR)$(INSTALLVENDORBIN)
+INSTALLSCRIPT = $(PERLPREFIX)/bin
+DESTINSTALLSCRIPT = $(DESTDIR)$(INSTALLSCRIPT)
+INSTALLMAN1DIR = $(PERLPREFIX)/share/man/man1
+DESTINSTALLMAN1DIR = $(DESTDIR)$(INSTALLMAN1DIR)
+INSTALLSITEMAN1DIR = $(SITEPREFIX)/man/man1
+DESTINSTALLSITEMAN1DIR = $(DESTDIR)$(INSTALLSITEMAN1DIR)
+INSTALLVENDORMAN1DIR = $(VENDORPREFIX)/share/man/man1
+DESTINSTALLVENDORMAN1DIR = $(DESTDIR)$(INSTALLVENDORMAN1DIR)
+INSTALLMAN3DIR = $(PERLPREFIX)/share/man/man3
+DESTINSTALLMAN3DIR = $(DESTDIR)$(INSTALLMAN3DIR)
+INSTALLSITEMAN3DIR = $(SITEPREFIX)/man/man3
+DESTINSTALLSITEMAN3DIR = $(DESTDIR)$(INSTALLSITEMAN3DIR)
+INSTALLVENDORMAN3DIR = $(VENDORPREFIX)/share/man/man3
+DESTINSTALLVENDORMAN3DIR = $(DESTDIR)$(INSTALLVENDORMAN3DIR)
+PERL_LIB = /usr/share/perl/5.8
+PERL_ARCHLIB = /usr/lib/perl/5.8
+LIBPERL_A = libperl.a
+FIRST_MAKEFILE = Makefile
+MAKEFILE_OLD = $(FIRST_MAKEFILE).old
+MAKE_APERL_FILE = $(FIRST_MAKEFILE).aperl
+PERLMAINCC = $(CC)
+PERL_INC = /usr/lib/perl/5.8/CORE
+PERL = /usr/bin/perl -Iinc
+FULLPERL = /usr/bin/perl -Iinc
+ABSPERL = $(PERL)
+PERLRUN = $(PERL)
+FULLPERLRUN = $(FULLPERL)
+ABSPERLRUN = $(ABSPERL)
+PERLRUNINST = $(PERLRUN) "-I$(INST_ARCHLIB)" "-Iinc" "-I$(INST_LIB)"
+FULLPERLRUNINST = $(FULLPERLRUN) "-I$(INST_ARCHLIB)" "-Iinc" "-I$(INST_LIB)"
+ABSPERLRUNINST = $(ABSPERLRUN) "-I$(INST_ARCHLIB)" "-Iinc" "-I$(INST_LIB)"
+PERL_CORE = 0
+PERM_RW = 644
+PERM_RWX = 755
+
+MAKEMAKER   = /usr/share/perl/5.8/ExtUtils/MakeMaker.pm
+MM_VERSION  = 6.17
+MM_REVISION = 1.133
+
+# FULLEXT = Pathname for extension directory (eg Foo/Bar/Oracle).
+# BASEEXT = Basename part of FULLEXT. May be just equal FULLEXT. (eg Oracle)
+# PARENT_NAME = NAME without BASEEXT and no trailing :: (eg Foo::Bar)
+# DLBASE  = Basename part of dynamic library. May be just equal BASEEXT.
+FULLEXT = RT/Extension/ServiceUpdates
+BASEEXT = ServiceUpdates
+PARENT_NAME = RT::Extension
+DLBASE = $(BASEEXT)
+VERSION_FROM = 
+OBJECT = 
+LDFROM = $(OBJECT)
+LINKTYPE = dynamic
+
+# Handy lists of source code files:
+XS_FILES = 
+C_FILES  = 
+O_FILES  = 
+H_FILES  = 
+MAN1PODS = 
+MAN3PODS = 
+
+# Where is the Config information that we are using/depend on
+CONFIGDEP = $(PERL_ARCHLIB)$(DIRFILESEP)Config.pm $(PERL_INC)$(DIRFILESEP)config.h
+
+# Where to build things
+INST_LIBDIR      = $(INST_LIB)/RT/Extension
+INST_ARCHLIBDIR  = $(INST_ARCHLIB)/RT/Extension
+
+INST_AUTODIR     = $(INST_LIB)/auto/$(FULLEXT)
+INST_ARCHAUTODIR = $(INST_ARCHLIB)/auto/$(FULLEXT)
+
+INST_STATIC      = 
+INST_DYNAMIC     = 
+INST_BOOT        = 
+
+# Extra linker info
+EXPORT_LIST        = 
+PERL_ARCHIVE       = 
+PERL_ARCHIVE_AFTER = 
+
+
+TO_INST_PM = lib/RT/Extension/ServiceUpdates.pm
+
+PM_TO_BLIB = lib/RT/Extension/ServiceUpdates.pm \
+	blib/lib/RT/Extension/ServiceUpdates.pm
+
+
+# --- MakeMaker platform_constants section:
+MM_Unix_VERSION = 1.42
+PERL_MALLOC_DEF = -DPERL_EXTMALLOC_DEF -Dmalloc=Perl_malloc -Dfree=Perl_mfree -Drealloc=Perl_realloc -Dcalloc=Perl_calloc
+
+
+# --- MakeMaker tool_autosplit section:
+# Usage: $(AUTOSPLITFILE) FileToSplit AutoDirToSplitInto
+AUTOSPLITFILE = $(PERLRUN)  -e 'use AutoSplit;  autosplit($$ARGV[0], $$ARGV[1], 0, 1, 1)'
+
+
+
+# --- MakeMaker tool_xsubpp section:
+
+
+# --- MakeMaker tools_other section:
+SHELL = /bin/sh
+CHMOD = chmod
+CP = cp
+MV = mv
+NOOP = $(SHELL) -c true
+NOECHO = @
+RM_F = rm -f
+RM_RF = rm -rf
+TEST_F = test -f
+TOUCH = touch
+UMASK_NULL = umask 0
+DEV_NULL = > /dev/null 2>&1
+MKPATH = $(PERLRUN) "-MExtUtils::Command" -e mkpath
+EQUALIZE_TIMESTAMP = $(PERLRUN) "-MExtUtils::Command" -e eqtime
+ECHO = echo
+ECHO_N = echo -n
+UNINST = 0
+VERBINST = 0
+MOD_INSTALL = $(PERLRUN) -MExtUtils::Install -e 'install({@ARGV}, '\''$(VERBINST)'\'', 0, '\''$(UNINST)'\'');'
+DOC_INSTALL = $(PERLRUN) "-MExtUtils::Command::MM" -e perllocal_install
+UNINSTALL = $(PERLRUN) "-MExtUtils::Command::MM" -e uninstall
+WARN_IF_OLD_PACKLIST = $(PERLRUN) "-MExtUtils::Command::MM" -e warn_if_old_packlist
+
+
+# --- MakeMaker makemakerdflt section:
+makemakerdflt: all
+	$(NOECHO) $(NOOP)
+
+
+# --- MakeMaker dist section:
+TAR = tar
+TARFLAGS = cvf
+ZIP = zip
+ZIPFLAGS = -r
+COMPRESS = gzip --best
+SUFFIX = .gz
+SHAR = shar
+PREOP = $(NOECHO) $(NOOP)
+POSTOP = $(NOECHO) $(NOOP)
+TO_UNIX = $(NOECHO) $(NOOP)
+CI = ci -u
+RCS_LABEL = rcs -Nv$(VERSION_SYM): -q
+DIST_CP = best
+DIST_DEFAULT = tardist
+DISTNAME = RT-Extension-ServiceUpdates
+DISTVNAME = RT-Extension-ServiceUpdates-0.2
+
+
+# --- MakeMaker macro section:
+
+
+# --- MakeMaker depend section:
+
+
+# --- MakeMaker cflags section:
+
+
+# --- MakeMaker const_loadlibs section:
+
+
+# --- MakeMaker const_cccmd section:
+
+
+# --- MakeMaker post_constants section:
+
+
+# --- MakeMaker pasthru section:
+
+PASTHRU = LIB="$(LIB)"\
+	LIBPERL_A="$(LIBPERL_A)"\
+	LINKTYPE="$(LINKTYPE)"\
+	PREFIX="$(PREFIX)"\
+	OPTIMIZE="$(OPTIMIZE)"\
+	PASTHRU_DEFINE="$(PASTHRU_DEFINE)"\
+	PASTHRU_INC="$(PASTHRU_INC)"
+
+
+# --- MakeMaker special_targets section:
+.SUFFIXES: .xs .c .C .cpp .i .s .cxx .cc $(OBJ_EXT)
+
+.PHONY: all config static dynamic test linkext manifest
+
+
+
+# --- MakeMaker c_o section:
+
+
+# --- MakeMaker xs_c section:
+
+
+# --- MakeMaker xs_o section:
+
+
+# --- MakeMaker top_targets section:
+all :: pure_all manifypods
+	$(NOECHO) $(NOOP)
+
+
+pure_all :: config pm_to_blib subdirs linkext
+	$(NOECHO) $(NOOP)
+
+subdirs :: $(MYEXTLIB)
+	$(NOECHO) $(NOOP)
+
+config :: $(FIRST_MAKEFILE) $(INST_LIBDIR)$(DIRFILESEP).exists
+	$(NOECHO) $(NOOP)
+
+config :: $(INST_ARCHAUTODIR)$(DIRFILESEP).exists
+	$(NOECHO) $(NOOP)
+
+config :: $(INST_AUTODIR)$(DIRFILESEP).exists
+	$(NOECHO) $(NOOP)
+
+$(INST_AUTODIR)/.exists :: /usr/lib/perl/5.8/CORE/perl.h
+	$(NOECHO) $(MKPATH) $(INST_AUTODIR)
+	$(NOECHO) $(EQUALIZE_TIMESTAMP) /usr/lib/perl/5.8/CORE/perl.h $(INST_AUTODIR)/.exists
+
+	-$(NOECHO) $(CHMOD) $(PERM_RWX) $(INST_AUTODIR)
+
+$(INST_LIBDIR)/.exists :: /usr/lib/perl/5.8/CORE/perl.h
+	$(NOECHO) $(MKPATH) $(INST_LIBDIR)
+	$(NOECHO) $(EQUALIZE_TIMESTAMP) /usr/lib/perl/5.8/CORE/perl.h $(INST_LIBDIR)/.exists
+
+	-$(NOECHO) $(CHMOD) $(PERM_RWX) $(INST_LIBDIR)
+
+$(INST_ARCHAUTODIR)/.exists :: /usr/lib/perl/5.8/CORE/perl.h
+	$(NOECHO) $(MKPATH) $(INST_ARCHAUTODIR)
+	$(NOECHO) $(EQUALIZE_TIMESTAMP) /usr/lib/perl/5.8/CORE/perl.h $(INST_ARCHAUTODIR)/.exists
+
+	-$(NOECHO) $(CHMOD) $(PERM_RWX) $(INST_ARCHAUTODIR)
+
+help:
+	perldoc ExtUtils::MakeMaker
+
+
+# --- MakeMaker linkext section:
+
+linkext :: $(LINKTYPE)
+	$(NOECHO) $(NOOP)
+
+
+# --- MakeMaker dlsyms section:
+
+
+# --- MakeMaker dynamic section:
+
+dynamic :: $(FIRST_MAKEFILE) $(INST_DYNAMIC) $(INST_BOOT)
+	$(NOECHO) $(NOOP)
+
+
+# --- MakeMaker dynamic_bs section:
+
+BOOTSTRAP =
+
+
+# --- MakeMaker dynamic_lib section:
+
+
+# --- MakeMaker static section:
+
+## $(INST_PM) has been moved to the all: target.
+## It remains here for awhile to allow for old usage: "make static"
+static :: $(FIRST_MAKEFILE) $(INST_STATIC)
+	$(NOECHO) $(NOOP)
+
+
+# --- MakeMaker static_lib section:
+
+
+# --- MakeMaker manifypods section:
+
+POD2MAN_EXE = $(PERLRUN) "-MExtUtils::Command::MM" -e pod2man "--"
+POD2MAN = $(POD2MAN_EXE)
+
+
+manifypods : pure_all 
+	$(NOECHO) $(NOOP)
+
+
+
+
+# --- MakeMaker processPL section:
+
+
+# --- MakeMaker installbin section:
+
+
+# --- MakeMaker subdirs section:
+
+# none
+
+# --- MakeMaker clean_subdirs section:
+clean_subdirs :
+	$(NOECHO) $(NOOP)
+
+
+# --- MakeMaker clean section:
+
+# Delete temporary files but do not touch installed files. We don't delete
+# the Makefile here so a later make realclean still has a makefile to use.
+
+clean :: clean_subdirs
+	-$(RM_RF) ./blib $(MAKE_APERL_FILE) $(INST_ARCHAUTODIR)/extralibs.all $(INST_ARCHAUTODIR)/extralibs.ld perlmain.c tmon.out mon.out so_locations pm_to_blib *$(OBJ_EXT) *$(LIB_EXT) perl.exe perl perl$(EXE_EXT) $(BOOTSTRAP) $(BASEEXT).bso $(BASEEXT).def lib$(BASEEXT).def $(BASEEXT).exp $(BASEEXT).x core core.*perl.*.? *perl.core core.[0-9] core.[0-9][0-9] core.[0-9][0-9][0-9] core.[0-9][0-9][0-9][0-9] core.[0-9][0-9][0-9][0-9][0-9]
+	-$(MV) $(FIRST_MAKEFILE) $(MAKEFILE_OLD) $(DEV_NULL)
+
+
+# --- MakeMaker realclean_subdirs section:
+realclean_subdirs :
+	$(NOECHO) $(NOOP)
+
+
+# --- MakeMaker realclean section:
+
+# Delete temporary files (via clean) and also delete installed files
+realclean purge ::  clean realclean_subdirs
+	$(RM_RF) $(INST_AUTODIR) $(INST_ARCHAUTODIR)
+	$(RM_RF) $(DISTVNAME)
+	$(RM_F)  blib/lib/RT/Extension/ServiceUpdates.pm $(MAKEFILE_OLD) $(FIRST_MAKEFILE)
+
+
+# --- MakeMaker metafile section:
+metafile:
+	$(NOECHO) $(NOOP)
+
+
+# --- MakeMaker metafile_addtomanifest section:
+metafile_addtomanifest:
+	$(NOECHO) $(NOOP)
+
+
+# --- MakeMaker dist_basics section:
+distclean :: realclean distcheck
+	$(NOECHO) $(NOOP)
+
+distcheck :
+	$(PERLRUN) "-MExtUtils::Manifest=fullcheck" -e fullcheck
+
+skipcheck :
+	$(PERLRUN) "-MExtUtils::Manifest=skipcheck" -e skipcheck
+
+manifest :
+	$(PERLRUN) "-MExtUtils::Manifest=mkmanifest" -e mkmanifest
+
+veryclean : realclean
+	$(RM_F) *~ *.orig */*~ */*.orig
+
+
+
+# --- MakeMaker dist_core section:
+
+dist : $(DIST_DEFAULT) $(FIRST_MAKEFILE)
+	$(NOECHO) $(PERLRUN) -l -e 'print '\''Warning: Makefile possibly out of date with $(VERSION_FROM)'\''' \
+	-e '    if -e '\''$(VERSION_FROM)'\'' and -M '\''$(VERSION_FROM)'\'' < -M '\''$(FIRST_MAKEFILE)'\'';'
+
+tardist : $(DISTVNAME).tar$(SUFFIX)
+	$(NOECHO) $(NOOP)
+
+uutardist : $(DISTVNAME).tar$(SUFFIX)
+	uuencode $(DISTVNAME).tar$(SUFFIX) $(DISTVNAME).tar$(SUFFIX) > $(DISTVNAME).tar$(SUFFIX)_uu
+
+$(DISTVNAME).tar$(SUFFIX) : distdir
+	$(PREOP)
+	$(TO_UNIX)
+	$(TAR) $(TARFLAGS) $(DISTVNAME).tar $(DISTVNAME)
+	$(RM_RF) $(DISTVNAME)
+	$(COMPRESS) $(DISTVNAME).tar
+	$(POSTOP)
+
+zipdist : $(DISTVNAME).zip
+	$(NOECHO) $(NOOP)
+
+$(DISTVNAME).zip : distdir
+	$(PREOP)
+	$(ZIP) $(ZIPFLAGS) $(DISTVNAME).zip $(DISTVNAME)
+	$(RM_RF) $(DISTVNAME)
+	$(POSTOP)
+
+shdist : distdir
+	$(PREOP)
+	$(SHAR) $(DISTVNAME) > $(DISTVNAME).shar
+	$(RM_RF) $(DISTVNAME)
+	$(POSTOP)
+
+
+# --- MakeMaker distdir section:
+distdir : metafile metafile_addtomanifest
+	$(RM_RF) $(DISTVNAME)
+	$(PERLRUN) "-MExtUtils::Manifest=manicopy,maniread" \
+		-e "manicopy(maniread(),'$(DISTVNAME)', '$(DIST_CP)');"
+
+
+
+# --- MakeMaker dist_test section:
+
+disttest : distdir
+	cd $(DISTVNAME) && $(ABSPERLRUN) Makefile.PL
+	cd $(DISTVNAME) && $(MAKE) $(PASTHRU)
+	cd $(DISTVNAME) && $(MAKE) test $(PASTHRU)
+
+
+# --- MakeMaker dist_ci section:
+
+ci :
+	$(PERLRUN) "-MExtUtils::Manifest=maniread" \
+	  -e "@all = keys %{ maniread() };" \
+	  -e "print(qq{Executing $(CI) @all\n}); system(qq{$(CI) @all});" \
+	  -e "print(qq{Executing $(RCS_LABEL) ...\n}); system(qq{$(RCS_LABEL) @all});"
+
+
+# --- MakeMaker install section:
+
+install :: all pure_install doc_install
+
+install_perl :: all pure_perl_install doc_perl_install
+
+install_site :: all pure_site_install doc_site_install
+
+install_vendor :: all pure_vendor_install doc_vendor_install
+
+pure_install :: pure_$(INSTALLDIRS)_install
+
+doc_install :: doc_$(INSTALLDIRS)_install
+
+pure__install : pure_site_install
+	$(NOECHO) $(ECHO) INSTALLDIRS not defined, defaulting to INSTALLDIRS=site
+
+doc__install : doc_site_install
+	$(NOECHO) $(ECHO) INSTALLDIRS not defined, defaulting to INSTALLDIRS=site
+
+pure_perl_install ::
+	$(NOECHO) umask 022; $(MOD_INSTALL) \
+		$(INST_LIB) $(DESTINSTALLPRIVLIB) \
+		$(INST_ARCHLIB) $(DESTINSTALLARCHLIB) \
+		$(INST_BIN) $(DESTINSTALLBIN) \
+		$(INST_SCRIPT) $(DESTINSTALLSCRIPT) \
+		$(INST_MAN1DIR) $(DESTINSTALLMAN1DIR) \
+		$(INST_MAN3DIR) $(DESTINSTALLMAN3DIR)
+	$(NOECHO) $(WARN_IF_OLD_PACKLIST) \
+		$(SITEARCHEXP)/auto/$(FULLEXT)
+
+
+pure_site_install ::
+	$(NOECHO) umask 02; $(MOD_INSTALL) \
+		read $(SITEARCHEXP)/auto/$(FULLEXT)/.packlist \
+		write $(DESTINSTALLSITEARCH)/auto/$(FULLEXT)/.packlist \
+		$(INST_LIB) $(DESTINSTALLSITELIB) \
+		$(INST_ARCHLIB) $(DESTINSTALLSITEARCH) \
+		$(INST_BIN) $(DESTINSTALLSITEBIN) \
+		$(INST_SCRIPT) $(DESTINSTALLSCRIPT) \
+		$(INST_MAN1DIR) $(DESTINSTALLSITEMAN1DIR) \
+		$(INST_MAN3DIR) $(DESTINSTALLSITEMAN3DIR)
+	$(NOECHO) $(WARN_IF_OLD_PACKLIST) \
+		$(PERL_ARCHLIB)/auto/$(FULLEXT)
+
+pure_vendor_install ::
+	$(NOECHO) umask 022; $(MOD_INSTALL) \
+		$(INST_LIB) $(DESTINSTALLVENDORLIB) \
+		$(INST_ARCHLIB) $(DESTINSTALLVENDORARCH) \
+		$(INST_BIN) $(DESTINSTALLVENDORBIN) \
+		$(INST_SCRIPT) $(DESTINSTALLSCRIPT) \
+		$(INST_MAN1DIR) $(DESTINSTALLVENDORMAN1DIR) \
+		$(INST_MAN3DIR) $(DESTINSTALLVENDORMAN3DIR)
+
+doc_perl_install ::
+
+doc_site_install ::
+	$(NOECHO) $(ECHO) Appending installation info to $(DESTINSTALLSITEARCH)/perllocal.pod
+	-$(NOECHO) umask 02; $(MKPATH) $(DESTINSTALLSITEARCH)
+	-$(NOECHO) umask 02; $(DOC_INSTALL) \
+		"Module" "$(NAME)" \
+		"installed into" "$(INSTALLSITELIB)" \
+		LINKTYPE "$(LINKTYPE)" \
+		VERSION "$(VERSION)" \
+		EXE_FILES "$(EXE_FILES)" \
+		>> $(DESTINSTALLSITEARCH)/perllocal.pod
+
+doc_vendor_install ::
+
+
+uninstall :: uninstall_from_$(INSTALLDIRS)dirs
+
+uninstall_from_perldirs ::
+	$(NOECHO) $(UNINSTALL) $(PERL_ARCHLIB)/auto/$(FULLEXT)/.packlist
+
+uninstall_from_sitedirs ::
+	$(NOECHO) $(UNINSTALL) $(SITEARCHEXP)/auto/$(FULLEXT)/.packlist
+
+uninstall_from_vendordirs ::
+	$(NOECHO) $(UNINSTALL) $(VENDORARCHEXP)/auto/$(FULLEXT)/.packlist
+
+
+# --- MakeMaker force section:
+# Phony target to force checking subdirectories.
+FORCE:
+	$(NOECHO) $(NOOP)
+
+
+# --- MakeMaker perldepend section:
+
+
+# --- MakeMaker makefile section:
+
+# We take a very conservative approach here, but it's worth it.
+# We move Makefile to Makefile.old here to avoid gnu make looping.
+$(FIRST_MAKEFILE) : Makefile.PL $(CONFIGDEP)
+	$(NOECHO) $(ECHO) "Makefile out-of-date with respect to $?"
+	$(NOECHO) $(ECHO) "Cleaning current config before rebuilding Makefile..."
+	$(NOECHO) $(RM_F) $(MAKEFILE_OLD)
+	$(NOECHO) $(MV)   $(FIRST_MAKEFILE) $(MAKEFILE_OLD)
+	-$(MAKE) -f $(MAKEFILE_OLD) clean $(DEV_NULL) || $(NOOP)
+	$(PERLRUN) Makefile.PL 
+	$(NOECHO) $(ECHO) "==> Your Makefile has been rebuilt. <=="
+	$(NOECHO) $(ECHO) "==> Please rerun the make command.  <=="
+	false
+
+
+
+# --- MakeMaker staticmake section:
+
+# --- MakeMaker makeaperl section ---
+MAP_TARGET    = perl
+FULLPERL      = /usr/bin/perl
+
+$(MAP_TARGET) :: static $(MAKE_APERL_FILE)
+	$(MAKE) -f $(MAKE_APERL_FILE) $@
+
+$(MAKE_APERL_FILE) : $(FIRST_MAKEFILE)
+	$(NOECHO) $(ECHO) Writing \"$(MAKE_APERL_FILE)\" for this $(MAP_TARGET)
+	$(NOECHO) $(PERLRUNINST) \
+		Makefile.PL DIR= \
+		MAKEFILE=$(MAKE_APERL_FILE) LINKTYPE=static \
+		MAKEAPERL=1 NORECURS=1 CCCDLFLAGS=
+
+
+# --- MakeMaker test section:
+
+TEST_VERBOSE=0
+TEST_TYPE=test_$(LINKTYPE)
+TEST_FILE = test.pl
+TEST_FILES = 
+TESTDB_SW = -d
+
+testdb :: testdb_$(LINKTYPE)
+
+test :: $(TEST_TYPE)
+	$(NOECHO) $(ECHO) 'No tests defined for $(NAME) extension.'
+
+test_dynamic :: pure_all
+
+testdb_dynamic :: pure_all
+	PERL_DL_NONLAZY=1 $(FULLPERLRUN) $(TESTDB_SW) "-Iinc" "-I$(INST_LIB)" "-I$(INST_ARCHLIB)" $(TEST_FILE)
+
+test_ : test_dynamic
+
+test_static :: test_dynamic
+testdb_static :: testdb_dynamic
+
+
+# --- MakeMaker ppd section:
+# Creates a PPD (Perl Package Description) for a binary distribution.
+ppd:
+	$(NOECHO) $(ECHO) '<SOFTPKG NAME="$(DISTNAME)" VERSION="0,2,0,0">' > $(DISTNAME).ppd
+	$(NOECHO) $(ECHO) '    <TITLE>$(DISTNAME)</TITLE>' >> $(DISTNAME).ppd
+	$(NOECHO) $(ECHO) '    <ABSTRACT>RT Extension-ServiceUpdates Extension</ABSTRACT>' >> $(DISTNAME).ppd
+	$(NOECHO) $(ECHO) '    <AUTHOR>Jesse Vincent &lt;jesse at bestpractical.com&gt;</AUTHOR>' >> $(DISTNAME).ppd
+	$(NOECHO) $(ECHO) '    <IMPLEMENTATION>' >> $(DISTNAME).ppd
+	$(NOECHO) $(ECHO) '        <OS NAME="$(OSNAME)" />' >> $(DISTNAME).ppd
+	$(NOECHO) $(ECHO) '        <ARCHITECTURE NAME="i486-linux-gnu-thread-multi" />' >> $(DISTNAME).ppd
+	$(NOECHO) $(ECHO) '        <CODEBASE HREF="" />' >> $(DISTNAME).ppd
+	$(NOECHO) $(ECHO) '    </IMPLEMENTATION>' >> $(DISTNAME).ppd
+	$(NOECHO) $(ECHO) '</SOFTPKG>' >> $(DISTNAME).ppd
+
+
+# --- MakeMaker pm_to_blib section:
+
+pm_to_blib: $(TO_INST_PM)
+	$(NOECHO) $(PERLRUN) -MExtUtils::Install -e 'pm_to_blib({@ARGV}, '\''$(INST_LIB)/auto'\'', '\''$(PM_FILTER)'\'')'\
+	  lib/RT/Extension/ServiceUpdates.pm blib/lib/RT/Extension/ServiceUpdates.pm 
+	$(NOECHO) $(TOUCH) $@
+
+# --- MakeMaker selfdocument section:
+
+
+# --- MakeMaker postamble section:
+
+
+# End.
+# Postamble by Module::Install 0.36
+install ::
+	$(NOECHO) $(PERL) -MExtUtils::Install -e "install({q(html), q(/opt/rt3/share/html), q(etc), q(/opt/rt3/local/etc/Extension-ServiceUpdates)})"
+
+initdb ::
+	$(NOECHO) $(PERL) -Ilib -I"/opt/rt3/lib" -Minc::Module::Install -e"RTxInitDB(qw(insert))"
+
+initialize-database ::
+	$(NOECHO) $(PERL) -Ilib -I"/opt/rt3/lib" -Minc::Module::Install -e"RTxInitDB(qw(insert))"
+

Added: RT-Extension-ServiceUpdates/Makefile.PL
==============================================================================
--- (empty file)
+++ RT-Extension-ServiceUpdates/Makefile.PL	Thu Apr 27 13:02:43 2006
@@ -0,0 +1,6 @@
+use inc::Module::Install;
+
+RTx('RT-Extension-ServiceUpdates');
+license('perl');
+author('Jesse Vincent <jesse at bestpractical.com>');
+&WriteAll;

Added: RT-Extension-ServiceUpdates/etc/initialdata
==============================================================================
--- (empty file)
+++ RT-Extension-ServiceUpdates/etc/initialdata	Thu Apr 27 13:02:43 2006
@@ -0,0 +1,6 @@
+ at Queues = ( {
+    Name => 'Service Updates',
+    Description => 'Service update and outage notifications',
+    CommentAddress =>'',
+    CorrespondAddress => ''
+});

Added: RT-Extension-ServiceUpdates/html/Callbacks/ServiceUpdate/Elements/PageLayout/BeforeBody
==============================================================================
--- (empty file)
+++ RT-Extension-ServiceUpdates/html/Callbacks/ServiceUpdate/Elements/PageLayout/BeforeBody	Thu Apr 27 13:02:43 2006
@@ -0,0 +1,5 @@
+<%init>
+$m->comp('/ServiceUpdate/Elements/Banner');
+return();
+</%init>
+

Added: RT-Extension-ServiceUpdates/html/Callbacks/ServiceUpdate/NoAuth/webrt.css/Default
==============================================================================
--- (empty file)
+++ RT-Extension-ServiceUpdates/html/Callbacks/ServiceUpdate/NoAuth/webrt.css/Default	Thu Apr 27 13:02:43 2006
@@ -0,0 +1,46 @@
+div.serviceupdates {
+    background-color: #006611;
+    color: #ffffff;
+    text-align: left;
+}
+div.serviceupdates a {
+    color: #ffffff;
+}
+
+div.actions {
+    text-align: right;
+}
+
+div.serviceupdate {
+    padding: 1em;
+
+
+}
+
+div.serviceupdate h1 {
+    font-size: 1.25em;
+    color: #ffffff;
+    background-color: #006611;
+    padding: 0.1em;
+
+}
+
+div.serviceupdate-history {
+
+}
+
+div.serviceupdate-history-date {
+    font-size: 0.6em;
+    text-align: right;
+    font-style: italic;
+}
+div.serviceupdate-history-entry {
+    border-top: 1px solid black;
+    margin-top: 3px;
+    font-size: 0.8em;
+    font-style: bold;
+}
+div.serviceupdate-history-content {
+    background-color: #cccccc;
+    font-size: 1.1em;
+}

Added: RT-Extension-ServiceUpdates/html/ServiceUpdate/Edit.html
==============================================================================

Added: RT-Extension-ServiceUpdates/html/ServiceUpdate/Edit/dhandler
==============================================================================
--- (empty file)
+++ RT-Extension-ServiceUpdates/html/ServiceUpdate/Edit/dhandler	Thu Apr 27 13:02:43 2006
@@ -0,0 +1,80 @@
+<%init>
+my $ticket_id = $m->dhandler_arg();
+my $ticket =RT::Ticket->new($session{'CurrentUser'});
+
+my $title;
+
+$ticket_id = undef if ($ticket_id eq 'index.html');
+
+if( $ticket_id eq 'new') {
+
+    my ($id,$msg,$tmsg) =$ticket->Create( Subject => $ARGS{'Subject'},
+                     MIMEObj => MIME::Entity->build(Data => $ARGS{'Content'}),
+                     Queue => 'Service Updates',
+                     );
+
+    if ($id) {
+        
+    $m->redirect($RT::WebPath."/ServiceUpdate/Show/".$id); 
+    } else  {
+        Error(loc("Couldn't create a new service update ticket:".$msg));
+    }
+
+}
+elsif  ($ticket_id && $ARGS{'Subject'}) {
+
+    unless ( $ticket_id =~ /^\d+$/) {
+    Abort(loc("The link you followed doesn't seem to be a service update id"));
+    $m->abort();
+    }
+    $ticket->Load($ticket_id);
+    $ticket->SetSubject($ARGS{'Subject'});
+    if ($ARGS{'Live'}) {
+        if ($ticket->Status() !~ /^(?:new|open)$/) {
+            $ticket->SetStatus('open');
+        }
+
+    } else {
+        if ($ticket->Status() =~ /^(?:new|open)$/) {
+            $ticket->SetStatus('resolved');
+            }
+
+    }
+
+
+    $ticket->Comment(Content => $ARGS{'Content'});
+    $m->redirect($RT::WebPath."/ServiceUpdate/Show/".$ticket_id); 
+
+
+}
+if ($ticket_id) {
+    $ticket->Load($ticket_id);
+    $title = loc("Modify service update");
+} else {
+    $title = loc("New service update");
+    $ticket_id = 'new';
+
+}
+</%init>
+<& /ServiceUpdate/Elements/Header, Title => $title &>
+<div class="serviceupdate">
+<form method="post" action="<%$RT::WebPath%>/ServiceUpdate/Edit/<%$ticket_id%>">
+% if ($ticket->id) {
+<input type="hidden" name="id" value="<%$ticket->id%>" />
+% } 
+<h1><%$title%></h1>
+<div class="serviceupdate-history-entry">
+<label id="Subject"><&|/l&>Subject</&>:</label> <input name="Subject" value="<%$ticket->Subject%>" size="40" />
+% if ($ticket->id) {
+<br />
+<input type="checkbox" name="Live" <%$ticket->Status !~ /(?:stalled|resolved|rejected|deleted)/ ? 'checked' : '' %> /> <&|/l&>Display this service update in page headers.</&>
+% }
+<br />
+<div class="serviceupdate-history-content">
+<&|/l&>Current status information</&>:
+<&/Elements/MessageBox, Name => 'Content', Height => 11 &>
+</div>
+</div>
+<& /Elements/Submit&>
+</div>
+</form>

Added: RT-Extension-ServiceUpdates/html/ServiceUpdate/Elements/Banner
==============================================================================
--- (empty file)
+++ RT-Extension-ServiceUpdates/html/ServiceUpdate/Elements/Banner	Thu Apr 27 13:02:43 2006
@@ -0,0 +1,38 @@
+<%init>
+
+# Don't let users who aren't logged in do anything
+return unless ($session{'CurrentUser'});
+
+# Don't let users who can't see the service updates queue see things
+my $queue = RT::Queue->new($session{'CurrentUser'});
+$queue->LoadByCols(Name => 'Service Updates');
+return unless ($queue->CurrentUserHasRight('ShowTicket'));
+
+my $updates = RT::Tickets->new($session{'CurrentUser'});
+
+$updates->FromSQL(qq{Queue = "Service Updates" AND (Status = 'new' OR Status = 'open')});
+
+#return unless($updates->count());
+</%init>
+</%args>
+<div class="serviceupdates">
+<&|/l&>Service Updates</&>: 
+% while ( my $update =  $updates->Next) {
+<span class="serviceupdate">
+% my $path = $RT::WebPath."/ServiceUpdate/Show/".$update->id;
+&bull; <a 
+    href="<%$path%>" 
+    target="_blank" 
+    onClick="window.open('<%$path%>', '_blank', 'height=400,width=400,scrollbars=1').focus; return false;";
+><%$update->Subject%></a>
+</span>
+% }
+<div class="actions">
+% my $path = $RT::WebPath."/ServiceUpdate/Edit/";
+<a 
+    href="<%$path%>" 
+    target="_blank" 
+    onClick="window.open('<%$path%>', '_blank', 'height=400,width=400,scrollbars=1').focus; return false;"
+><&|/l&>create</&></a>
+</div>
+</div>

Added: RT-Extension-ServiceUpdates/html/ServiceUpdate/Elements/Header
==============================================================================
--- (empty file)
+++ RT-Extension-ServiceUpdates/html/ServiceUpdate/Elements/Header	Thu Apr 27 13:02:43 2006
@@ -0,0 +1,95 @@
+%# BEGIN BPS TAGGED BLOCK {{{
+%# 
+%# COPYRIGHT:
+%#  
+%# This software is Copyright (c) 1996-2005 Best Practical Solutions, LLC 
+%#                                          <jesse at bestpractical.com>
+%# 
+%# (Except where explicitly superseded by other copyright notices)
+%# 
+%# 
+%# LICENSE:
+%# 
+%# This work is made available to you under the terms of Version 2 of
+%# the GNU General Public License. A copy of that license should have
+%# been provided with this software, but in any event can be snarfed
+%# from www.gnu.org.
+%# 
+%# This work is distributed in the hope that it will be useful, but
+%# WITHOUT ANY WARRANTY; without even the implied warranty of
+%# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU
+%# General Public License for more details.
+%# 
+%# You should have received a copy of the GNU General Public License
+%# along with this program; if not, write to the Free Software
+%# Foundation, Inc., 675 Mass Ave, Cambridge, MA 02139, USA.
+%# 
+%# 
+%# CONTRIBUTION SUBMISSION POLICY:
+%# 
+%# (The following paragraph is not intended to limit the rights granted
+%# to you to modify and distribute this software under the terms of
+%# the GNU General Public License and is only of importance to you if
+%# you choose to contribute your changes and enhancements to the
+%# community by submitting them to Best Practical Solutions, LLC.)
+%# 
+%# By intentionally submitting any modifications, corrections or
+%# derivatives to this work, or any other work intended for use with
+%# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+%# you are the copyright holder for those contributions and you grant
+%# Best Practical Solutions,  LLC a nonexclusive, worldwide, irrevocable,
+%# royalty-free, perpetual, license to use, copy, create derivative
+%# works based on those contributions, and sublicense and distribute
+%# those contributions and any derivatives thereof.
+%# 
+%# END BPS TAGGED BLOCK }}}
+%#<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd">
+<HTML>
+<HEAD>
+<TITLE><%$Title%></TITLE>
+% if ($Refresh > 0) {
+<META HTTP-EQUIV="REFRESH" CONTENT="<%$Refresh%>">
+% }
+
+<link rel="shortcut icon" href="<%$RT::WebImagesURL%>/favicon.png" type="image/png">
+<link rel="stylesheet" href="<%$RT::WebPath%>/NoAuth/webrt.css" type="text/css">
+<script>
+function hideshow(num) {
+    idstring = "element-" + num;
+    chunk = document.getElementById(idstring);
+    if ( chunk.style.display == "none")  {
+    chunk.style.display = chunk.style.tag;
+    } else {
+        chunk.style.tag = chunk.style.display;
+        chunk.style.display = "none";
+    }
+}   
+</script>
+<& /Elements/Callback, _CallbackName => 'Head', %ARGS &>
+</HEAD>
+<BODY BGCOLOR="<%$BgColor%>"
+% if ($Focus) {
+ONLOAD="
+    var tmp = (document.getElementsByName('<% $Focus %>'));
+    if (tmp.length > 0) tmp[tmp.length-1].focus();
+"
+% }
+>
+<%INIT>
+
+$r->headers_out->{'Pragma'} = 'no-cache';
+$r->headers_out->{'Cache-control'} = 'no-cache';
+</%INIT>
+
+<%ARGS>
+$Prefs => '/User/Prefs.html'
+$Focus => 'focus'
+$Title =>  'RT'
+$Code => undef
+$Refresh => 0
+$Why => undef
+$BgColor => '#ffffff'
+$ShowBar => 1
+$LoggedIn => 1
+$URL => undef
+</%ARGS>

Added: RT-Extension-ServiceUpdates/html/ServiceUpdate/Show.html
==============================================================================

Added: RT-Extension-ServiceUpdates/html/ServiceUpdate/Show/dhandler
==============================================================================
--- (empty file)
+++ RT-Extension-ServiceUpdates/html/ServiceUpdate/Show/dhandler	Thu Apr 27 13:02:43 2006
@@ -0,0 +1,35 @@
+<%init>
+my $ticket_id = $m->dhandler_arg();
+
+unless ($m->dhandler_arg =~ /^\d+$/) {
+    Abort(loc("The link you followed doesn't seem to be an outage id"));
+    $m->abort();
+}
+my $ticket =RT::Ticket->new($session{'CurrentUser'});
+$ticket->Load($ticket_id);
+my $history = $ticket->Transactions();
+
+
+</%init>
+<& /ServiceUpdate/Elements/Header, Title => $ticket->Subject &>
+<div class="serviceupdate">
+<h1><%$ticket->Subject%></h1>
+<div class="actions">
+<a href="<%$RT::WebPath%>/ServiceUpdate/Edit/<%$ticket->id%>"><&|/l&>edit</&></a>
+</div>
+<div class="serviceupdate-history">
+% while (my $txn = $history->Next) {
+<div class="serviceupdate-history-entry">
+<%$txn->CreatedObj->AgeAsString%>:
+<%$txn->Description%>
+<div class="serviceupdate-history-date">
+<%$txn->CreatedObj->AsString%>
+</div>
+% if ($txn->ContentObj) {
+<div class="serviceupdate-history-content">
+<%$txn->Content%>
+</div>
+% }
+</div>
+% }
+</div>

Added: RT-Extension-ServiceUpdates/html/ServiceUpdate/autohandler
==============================================================================
--- (empty file)
+++ RT-Extension-ServiceUpdates/html/ServiceUpdate/autohandler	Thu Apr 27 13:02:43 2006
@@ -0,0 +1,8 @@
+<%init>
+$m->call_next();
+</%init>
+</body>
+</html>
+<%cleanup>
+$m->abort;
+</%cleanup>

Added: RT-Extension-ServiceUpdates/inc/Module/Install.pm
==============================================================================
--- (empty file)
+++ RT-Extension-ServiceUpdates/inc/Module/Install.pm	Thu Apr 27 13:02:43 2006
@@ -0,0 +1,169 @@
+#line 1 "inc/Module/Install.pm - /usr/local/share/perl/5.8.4/Module/Install.pm"
+package Module::Install;
+$VERSION = '0.36';
+
+die << "." unless $INC{join('/', inc => split(/::/, __PACKAGE__)).'.pm'};
+Please invoke ${\__PACKAGE__} with:
+
+    use inc::${\__PACKAGE__};
+
+not:
+
+    use ${\__PACKAGE__};
+
+.
+
+use strict 'vars';
+use Cwd ();
+use File::Find ();
+use File::Path ();
+
+ at inc::Module::Install::ISA = 'Module::Install';
+*inc::Module::Install::VERSION = *VERSION;
+
+#line 129
+
+sub import {
+    my $class = shift;
+    my $self = $class->new(@_);
+
+    if (not -f $self->{file}) {
+        require "$self->{path}/$self->{dispatch}.pm";
+        File::Path::mkpath("$self->{prefix}/$self->{author}");
+        $self->{admin} = 
+          "$self->{name}::$self->{dispatch}"->new(_top => $self);
+        $self->{admin}->init;
+        @_ = ($class, _self => $self);
+        goto &{"$self->{name}::import"};
+    }
+
+    *{caller(0) . "::AUTOLOAD"} = $self->autoload;
+
+    # Unregister loader and worker packages so subdirs can use them again
+    delete $INC{"$self->{file}"};
+    delete $INC{"$self->{path}.pm"};
+}
+
+#line 156
+
+sub autoload {
+    my $self = shift;
+    my $caller = caller;
+
+    my $cwd = Cwd::cwd();
+    my $sym = "$caller\::AUTOLOAD";
+
+    $sym->{$cwd} = sub {
+        my $pwd = Cwd::cwd();
+        if (my $code = $sym->{$pwd}) {
+            goto &$code unless $cwd eq $pwd; # delegate back to parent dirs
+        }
+        $$sym =~ /([^:]+)$/ or die "Cannot autoload $caller";
+        unshift @_, ($self, $1);
+        goto &{$self->can('call')} unless uc($1) eq $1;
+    };
+}
+
+#line 181
+
+sub new {
+    my ($class, %args) = @_;
+
+    return $args{_self} if $args{_self};
+
+    $args{dispatch} ||= 'Admin';
+    $args{prefix}   ||= 'inc';
+    $args{author}   ||= '.author';
+    $args{bundle}   ||= 'inc/BUNDLES';
+
+    $class =~ s/^\Q$args{prefix}\E:://;
+    $args{name}     ||= $class;
+    $args{version}  ||= $class->VERSION;
+
+    unless ($args{path}) {
+        $args{path}  = $args{name};
+        $args{path}  =~ s!::!/!g;
+    }
+    $args{file}     ||= "$args{prefix}/$args{path}.pm";
+
+    bless(\%args, $class);
+}
+
+#line 210
+
+sub call {
+    my $self   = shift;
+    my $method = shift;
+    my $obj = $self->load($method) or return;
+
+    unshift @_, $obj;
+    goto &{$obj->can($method)};
+}
+
+#line 225
+
+sub load {
+    my ($self, $method) = @_;
+
+    $self->load_extensions(
+        "$self->{prefix}/$self->{path}", $self
+    ) unless $self->{extensions};
+
+    foreach my $obj (@{$self->{extensions}}) {
+        return $obj if $obj->can($method);
+    }
+
+    my $admin = $self->{admin} or die << "END";
+The '$method' method does not exist in the '$self->{prefix}' path!
+Please remove the '$self->{prefix}' directory and run $0 again to load it.
+END
+
+    my $obj = $admin->load($method, 1);
+    push @{$self->{extensions}}, $obj;
+
+    $obj;
+}
+
+#line 255
+
+sub load_extensions {
+    my ($self, $path, $top_obj) = @_;
+
+    unshift @INC, $self->{prefix}
+        unless grep { $_ eq $self->{prefix} } @INC;
+
+    local @INC = ($path, @INC);
+    foreach my $rv ($self->find_extensions($path)) {
+        my ($file, $pkg) = @{$rv};
+        next if $self->{pathnames}{$pkg};
+
+        eval { require $file; 1 } or (warn($@), next);
+        $self->{pathnames}{$pkg} = delete $INC{$file};
+        push @{$self->{extensions}}, $pkg->new( _top => $top_obj );
+    }
+}
+
+#line 279
+
+sub find_extensions {
+    my ($self, $path) = @_;
+    my @found;
+
+    File::Find::find(sub {
+        my $file = $File::Find::name;
+        return unless $file =~ m!^\Q$path\E/(.+)\.pm\Z!is;
+        return if $1 eq $self->{dispatch};
+
+        $file = "$self->{path}/$1.pm";
+        my $pkg = "$self->{name}::$1"; $pkg =~ s!/!::!g;
+        push @found, [$file, $pkg];
+    }, $path) if -d $path;
+
+    @found;
+}
+
+1;
+
+__END__
+
+#line 617

Added: RT-Extension-ServiceUpdates/inc/Module/Install/Base.pm
==============================================================================
--- (empty file)
+++ RT-Extension-ServiceUpdates/inc/Module/Install/Base.pm	Thu Apr 27 13:02:43 2006
@@ -0,0 +1,54 @@
+#line 1 "inc/Module/Install/Base.pm - /usr/local/share/perl/5.8.4/Module/Install/Base.pm"
+package Module::Install::Base;
+
+#line 28
+
+sub new {
+    my ($class, %args) = @_;
+
+    foreach my $method (qw(call load)) {
+        *{"$class\::$method"} = sub {
+            +shift->_top->$method(@_);
+        } unless defined &{"$class\::$method"};
+    }
+
+    bless(\%args, $class);
+}
+
+#line 46
+
+sub AUTOLOAD {
+    my $self = shift;
+    goto &{$self->_top->autoload};
+}
+
+#line 57
+
+sub _top { $_[0]->{_top} }
+
+#line 68
+
+sub admin {
+    my $self = shift;
+    $self->_top->{admin} or Module::Install::Base::FakeAdmin->new;
+}
+
+sub is_admin {
+    my $self = shift;
+    $self->admin->VERSION;
+}
+
+sub DESTROY {}
+
+package Module::Install::Base::FakeAdmin;
+
+my $Fake;
+sub new { $Fake ||= bless(\@_, $_[0]) }
+sub AUTOLOAD {}
+sub DESTROY {}
+
+1;
+
+__END__
+
+#line 112

Added: RT-Extension-ServiceUpdates/inc/Module/Install/Can.pm
==============================================================================
--- (empty file)
+++ RT-Extension-ServiceUpdates/inc/Module/Install/Can.pm	Thu Apr 27 13:02:43 2006
@@ -0,0 +1,38 @@
+#line 1 "inc/Module/Install/Can.pm - /usr/local/share/perl/5.8.4/Module/Install/Can.pm"
+package Module::Install::Can;
+use Module::Install::Base; @ISA = qw(Module::Install::Base);
+$VERSION = '0.01';
+
+use strict;
+use Config ();
+use File::Spec ();
+use ExtUtils::MakeMaker ();
+
+# check if we can run some command
+sub can_run {
+    my ($self, $cmd) = @_;
+
+    my $_cmd = $cmd;
+    return $_cmd if (-x $_cmd or $_cmd = MM->maybe_command($_cmd));
+
+    for my $dir ((split /$Config::Config{path_sep}/, $ENV{PATH}), '.') {
+        my $abs = File::Spec->catfile($dir, $_[1]);
+        return $abs if (-x $abs or $abs = MM->maybe_command($abs));
+    }
+
+    return;
+}
+
+sub can_cc {
+    my $self = shift;
+    my @chunks = split(/ /, $Config::Config{cc}) or return;
+
+    # $Config{cc} may contain args; try to find out the program part
+    while (@chunks) {
+        return $self->can_run("@chunks") || (pop(@chunks), next);
+    }
+
+    return;
+}
+
+1;

Added: RT-Extension-ServiceUpdates/inc/Module/Install/Fetch.pm
==============================================================================
--- (empty file)
+++ RT-Extension-ServiceUpdates/inc/Module/Install/Fetch.pm	Thu Apr 27 13:02:43 2006
@@ -0,0 +1,86 @@
+#line 1 "inc/Module/Install/Fetch.pm - /usr/local/share/perl/5.8.4/Module/Install/Fetch.pm"
+package Module::Install::Fetch;
+use Module::Install::Base; @ISA = qw(Module::Install::Base);
+
+$VERSION = '0.01';
+
+sub get_file {
+    my ($self, %args) = @_;
+    my ($scheme, $host, $path, $file) = 
+        $args{url} =~ m|^(\w+)://([^/]+)(.+)/(.+)| or return;
+
+    if ($scheme eq 'http' and !eval { require LWP::Simple; 1 }) {
+        $args{url} = $args{ftp_url}
+            or (warn("LWP support unavailable!\n"), return);
+        ($scheme, $host, $path, $file) = 
+            $args{url} =~ m|^(\w+)://([^/]+)(.+)/(.+)| or return;
+    }
+
+    $|++;
+    print "Fetching '$file' from $host... ";
+
+    unless (eval { require Socket; Socket::inet_aton($host) }) {
+        warn "'$host' resolve failed!\n";
+        return;
+    }
+
+    return unless $scheme eq 'ftp' or $scheme eq 'http';
+
+    require Cwd;
+    my $dir = Cwd::getcwd();
+    chdir $args{local_dir} or return if exists $args{local_dir};
+
+    if (eval { require LWP::Simple; 1 }) {
+        LWP::Simple::mirror($args{url}, $file);
+    }
+    elsif (eval { require Net::FTP; 1 }) { eval {
+        # use Net::FTP to get past firewall
+        my $ftp = Net::FTP->new($host, Passive => 1, Timeout => 600);
+        $ftp->login("anonymous", 'anonymous at example.com');
+        $ftp->cwd($path);
+        $ftp->binary;
+        $ftp->get($file) or (warn("$!\n"), return);
+        $ftp->quit;
+    } }
+    elsif (my $ftp = $self->can_run('ftp')) { eval {
+        # no Net::FTP, fallback to ftp.exe
+        require FileHandle;
+        my $fh = FileHandle->new;
+
+        local $SIG{CHLD} = 'IGNORE';
+        unless ($fh->open("|$ftp -n")) {
+            warn "Couldn't open ftp: $!\n";
+            chdir $dir; return;
+        }
+
+        my @dialog = split(/\n/, << ".");
+open $host
+user anonymous anonymous\@example.com
+cd $path
+binary
+get $file $file
+quit
+.
+        foreach (@dialog) { $fh->print("$_\n") }
+        $fh->close;
+    } }
+    else {
+        warn "No working 'ftp' program available!\n";
+        chdir $dir; return;
+    }
+
+    unless (-f $file) {
+        warn "Fetching failed: $@\n";
+        chdir $dir; return;
+    }
+
+    return if exists $args{size} and -s $file != $args{size};
+    system($args{run}) if exists $args{run};
+    unlink($file) if $args{remove};
+
+    print(((!exists $args{check_for} or -e $args{check_for})
+        ? "done!" : "failed! ($!)"), "\n");
+    chdir $dir; return !$?;
+}
+
+1;

Added: RT-Extension-ServiceUpdates/inc/Module/Install/Makefile.pm
==============================================================================
--- (empty file)
+++ RT-Extension-ServiceUpdates/inc/Module/Install/Makefile.pm	Thu Apr 27 13:02:43 2006
@@ -0,0 +1,143 @@
+#line 1 "inc/Module/Install/Makefile.pm - /usr/local/share/perl/5.8.4/Module/Install/Makefile.pm"
+package Module::Install::Makefile;
+use Module::Install::Base; @ISA = qw(Module::Install::Base);
+
+$VERSION = '0.01';
+
+use strict 'vars';
+use vars '$VERSION';
+
+use ExtUtils::MakeMaker ();
+
+sub Makefile { $_[0] }
+
+sub prompt { 
+    shift;
+    goto &ExtUtils::MakeMaker::prompt;
+}
+
+sub makemaker_args {
+    my $self = shift;
+    my $args = ($self->{makemaker_args} ||= {});
+    %$args = ( %$args, @_ ) if @_;
+    $args;
+}
+
+sub clean_files {
+    my $self = shift;
+    my $clean = $self->makemaker_args->{clean} ||= {};
+    %$clean = (
+        %$clean, 
+        FILES => join(" ", grep length, $clean->{FILES}, @_),
+    );
+}
+
+sub libs {
+    my $self = shift;
+    my $libs = ref $_[0] ? shift : [shift];
+    $self->makemaker_args( LIBS => $libs );
+}
+
+sub inc {
+    my $self = shift;
+    $self->makemaker_args( INC => shift );
+}
+
+sub write {
+    my $self = shift;
+    die "&Makefile->write() takes no arguments\n" if @_;
+
+    my $args = $self->makemaker_args;
+
+    $args->{DISTNAME} = $self->name;
+    $args->{NAME} = $self->module_name || $self->name || $self->determine_NAME($args);
+    $args->{VERSION} = $self->version || $self->determine_VERSION($args);
+    $args->{NAME} =~ s/-/::/g;
+
+    if ($] >= 5.005) {
+	$args->{ABSTRACT} = $self->abstract;
+	$args->{AUTHOR} = $self->author;
+    }
+    if ( eval($ExtUtils::MakeMaker::VERSION) >= 6.10 ) {
+        $args->{NO_META} = 1;
+    }
+    if ( eval($ExtUtils::MakeMaker::VERSION) > 6.17 ) {
+	$args->{SIGN} = 1 if $self->sign;
+    }
+    delete $args->{SIGN} unless $self->is_admin;
+
+    # merge both kinds of requires into prereq_pm
+    my $prereq = ($args->{PREREQ_PM} ||= {});
+    %$prereq = ( %$prereq, map { @$_ } map { @$_ } grep $_,
+                 ($self->build_requires, $self->requires) );
+
+    # merge both kinds of requires into prereq_pm
+    my $dir = ($args->{DIR} ||= []);
+    if ($self->bundles) {
+        push @$dir, map "$_->[1]", @{$self->bundles};
+        delete $prereq->{$_->[0]} for @{$self->bundles};
+    }
+
+    if (my $perl_version = $self->perl_version) {
+        eval "use $perl_version; 1"
+            or die "ERROR: perl: Version $] is installed, ".
+                   "but we need version >= $perl_version";
+    }
+
+    my %args = map {($_ => $args->{$_})} grep {defined($args->{$_})} keys %$args;
+
+    if ($self->admin->preop) {
+        $args{dist} = $self->admin->preop;
+    }
+
+    ExtUtils::MakeMaker::WriteMakefile(%args);
+
+    $self->fix_up_makefile();
+}
+
+sub fix_up_makefile {
+    my $self = shift;
+    my $top_class = ref($self->_top) || '';
+    my $top_version = $self->_top->VERSION || '';
+
+    my $preamble = $self->preamble 
+       ? "# Preamble by $top_class $top_version\n" . $self->preamble
+       : '';
+    my $postamble = "# Postamble by $top_class $top_version\n" . 
+                    ($self->postamble || '');
+
+    open MAKEFILE, '< Makefile' or die $!;
+    my $makefile = do { local $/; <MAKEFILE> };
+    close MAKEFILE;
+
+    $makefile =~ s/\b(test_harness\(\$\(TEST_VERBOSE\), )/$1'inc', /;
+    $makefile =~ s/( -I\$\(INST_ARCHLIB\))/ -Iinc$1/g;
+    $makefile =~ s/( "-I\$\(INST_LIB\)")/ "-Iinc"$1/g;
+
+    $makefile =~ s/^(FULLPERL = .*)/$1 -Iinc/m;
+    $makefile =~ s/^(PERL = .*)/$1 -Iinc/m;
+
+    open MAKEFILE, '> Makefile' or die $!;
+    print MAKEFILE "$preamble$makefile$postamble";
+    close MAKEFILE;
+}
+
+sub preamble {
+    my ($self, $text) = @_;
+    $self->{preamble} = $text . $self->{preamble} if defined $text;
+    $self->{preamble};
+}
+
+sub postamble {
+    my ($self, $text) = @_;
+
+    $self->{postamble} ||= $self->admin->postamble;
+    $self->{postamble} .= $text if defined $text;
+    $self->{postamble}
+}
+
+1;
+
+__END__
+
+#line 273

Added: RT-Extension-ServiceUpdates/inc/Module/Install/Metadata.pm
==============================================================================
--- (empty file)
+++ RT-Extension-ServiceUpdates/inc/Module/Install/Metadata.pm	Thu Apr 27 13:02:43 2006
@@ -0,0 +1,187 @@
+#line 1 "inc/Module/Install/Metadata.pm - /usr/local/share/perl/5.8.4/Module/Install/Metadata.pm"
+package Module::Install::Metadata;
+use Module::Install::Base; @ISA = qw(Module::Install::Base);
+
+$VERSION = '0.04';
+
+use strict 'vars';
+use vars qw($VERSION);
+
+sub Meta { shift }
+
+my @scalar_keys = qw(
+    name module_name version abstract author license
+    distribution_type sign perl_version
+);
+my @tuple_keys  = qw(build_requires requires recommends bundles);
+
+foreach my $key (@scalar_keys) {
+    *$key = sub {
+        my $self = shift;
+        return $self->{'values'}{$key} unless @_;
+        $self->{'values'}{$key} = shift;
+        return $self;
+    };
+}
+
+foreach my $key (@tuple_keys) {
+    *$key = sub {
+        my $self = shift;
+        return $self->{'values'}{$key} unless @_;
+        my @rv;
+        while (@_) {
+            my $module  = shift or last;
+            my $version = shift || 0;
+            if ($module eq 'perl') {
+                $version =~ s{^(\d+)\.(\d+)\.(\d+)}
+                             {$1 + $2/1_000 + $3/1_000_000}e;
+                $self->perl_version($version);
+                next;
+            }
+            my $rv = [$module, $version];
+            push @{$self->{'values'}{$key}}, $rv;
+            push @rv, $rv;
+        }
+        return @rv;
+    };
+}
+
+sub features {
+    my $self = shift;
+    while (my ($name, $mods) = splice(@_, 0, 2)) {
+        my $count = 0;
+        push @{$self->{'values'}{'features'}}, ($name => [
+            map { (++$count % 2 and ref($_) and ($count += $#$_)) ? @$_ : $_ } @$mods
+        ] );
+    }
+    return @{$self->{'values'}{'features'}};
+}
+
+sub no_index {
+    my $self = shift;
+    my $type = shift;
+    push @{$self->{'values'}{'no_index'}{$type}}, @_ if $type;
+    return $self->{'values'}{'no_index'};
+}
+
+sub _dump {
+    my $self = shift;
+    my $package = ref($self->_top);
+    my $version = $self->_top->VERSION;
+    my %values = %{$self->{'values'}};
+
+    delete $values{sign};
+    if (my $perl_version = delete $values{perl_version}) {
+        # Always canonical to three-dot version 
+        $perl_version =~ s{^(\d+)\.(\d\d\d)(\d*)}{join('.', $1, int($2), int($3))}e
+            if $perl_version >= 5.006;
+        $values{requires} = [
+            [perl => $perl_version],
+            @{$values{requires}||[]},
+        ];
+    }
+
+    warn "No license specified, setting license = 'unknown'\n"
+        unless $values{license};
+
+    $values{license} ||= 'unknown';
+    $values{distribution_type} ||= 'module';
+    $values{name} ||= do {
+        my $name = $values{module_name};
+        $name =~ s/::/-/g;
+        $name;
+    } if $values{module_name};
+
+    if ($values{name} =~ /::/) {
+        my $name = $values{name};
+        $name =~ s/::/-/g;
+        die "Error in name(): '$values{name}' should be '$name'!\n";
+    }
+
+    my $dump = '';
+    foreach my $key (@scalar_keys) {
+        $dump .= "$key: $values{$key}\n" if exists $values{$key};
+    }
+    foreach my $key (@tuple_keys) {
+        next unless exists $values{$key};
+        $dump .= "$key:\n";
+        foreach (@{$values{$key}}) {
+            $dump .= "  $_->[0]: $_->[1]\n";
+        }
+    }
+
+    if (my $no_index = $values{no_index}) {
+        push @{$no_index->{'directory'}}, 'inc';
+        require YAML;
+        local $YAML::UseHeader = 0;
+        $dump .= YAML::Dump({ no_index => $no_index});
+    }
+    else {
+        $dump .= << "META";
+no_index:
+  directory:
+    - inc
+META
+    }
+    
+    $dump .= "generated_by: $package version $version\n";
+    return $dump;
+}
+
+sub read {
+    my $self = shift;
+    $self->include_deps( 'YAML', 0 );
+    require YAML;
+    my $data = YAML::LoadFile( 'META.yml' );
+    # Call methods explicitly in case user has already set some values.
+    while ( my ($key, $value) = each %$data ) {
+        next unless $self->can( $key );
+        if (ref $value eq 'HASH') {
+            while (my ($module, $version) = each %$value) {
+                $self->$key( $module => $version );
+            }
+        }
+        else {
+            $self->$key( $value );
+        }
+    }
+    return $self;
+}
+
+sub write {
+    my $self = shift;
+    return $self unless $self->is_admin;
+
+    META_NOT_OURS: {
+        local *FH;
+        if (open FH, "META.yml") {
+            while (<FH>) {
+                last META_NOT_OURS if /^generated_by: Module::Install\b/;
+            }
+            return $self if -s FH;
+        }
+    }
+
+    warn "Writing META.yml\n";
+    open META, "> META.yml" or warn "Cannot write to META.yml: $!";
+    print META $self->_dump;
+    close META;
+    return $self;
+}
+
+sub version_from {
+    my ($self, $version_from) = @_;
+    require ExtUtils::MM_Unix;
+    $self->version(ExtUtils::MM_Unix->parse_version($version_from));
+}
+
+sub abstract_from {
+    my ($self, $abstract_from) = @_;
+    require ExtUtils::MM_Unix;
+    $self->abstract(
+        bless( { DISTNAME => $self->name }, 'ExtUtils::MM_Unix')
+            ->parse_abstract($abstract_from)
+    );
+}
+
+1;

Added: RT-Extension-ServiceUpdates/inc/Module/Install/RTx.pm
==============================================================================
--- (empty file)
+++ RT-Extension-ServiceUpdates/inc/Module/Install/RTx.pm	Thu Apr 27 13:02:43 2006
@@ -0,0 +1,158 @@
+#line 1 "inc/Module/Install/RTx.pm - /usr/local/share/perl/5.8.4/Module/Install/RTx.pm"
+package Module::Install::RTx;
+use Module::Install::Base; @ISA = qw(Module::Install::Base);
+
+$Module::Install::RTx::VERSION = '0.10';
+
+use strict;
+use FindBin;
+use File::Glob ();
+use File::Basename ();
+
+sub RTx {
+    my ($self, $name) = @_;
+    my $RTx = 'RTx';
+    $RTx = $1 if $name =~ s/^(\w+)-//;
+    my $fname = $name;
+    $fname =~ s!-!/!g;
+
+    $self->name("$RTx-$name")
+        unless $self->name;
+    $self->abstract("RT $name Extension")
+        unless $self->abstract;
+    $self->version_from (-e "$name.pm" ? "$name.pm" : "lib/$RTx/$fname.pm")
+        unless $self->version;
+
+    my @prefixes = (qw(/opt /usr/local /home /usr /sw ));
+    my $prefix = $ENV{PREFIX};
+    @ARGV = grep { /PREFIX=(.*)/ ? (($prefix = $1), 0) : 1 } @ARGV;
+
+    if ($prefix) {
+        $RT::LocalPath = $prefix;
+        $INC{'RT.pm'} = "$RT::LocalPath/lib/RT.pm";
+    }
+    else {
+        local @INC = (
+            @INC,
+            $ENV{RTHOME} ? ($ENV{RTHOME}, "$ENV{RTHOME}/lib") : (),
+            map {( "$_/rt3/lib", "$_/lib/rt3", "$_/lib" )} grep $_, @prefixes
+        );
+        until ( eval { require RT; $RT::LocalPath } ) {
+            warn "Cannot find the location of RT.pm that defines \$RT::LocalPath in: @INC\n";
+            $_ = $self->prompt("Path to your RT.pm:") or exit;
+            push @INC, $_, "$_/rt3/lib", "$_/lib/rt3";
+        }
+    }
+
+    my $lib_path = File::Basename::dirname($INC{'RT.pm'});
+    print "Using RT configurations from $INC{'RT.pm'}:\n";
+
+    $RT::LocalVarPath	||= $RT::VarPath;
+    $RT::LocalPoPath	||= $RT::LocalLexiconPath;
+    $RT::LocalHtmlPath	||= $RT::MasonComponentRoot;
+
+    my %path;
+    my $with_subdirs = $ENV{WITH_SUBDIRS};
+    @ARGV = grep { /WITH_SUBDIRS=(.*)/ ? (($with_subdirs = $1), 0) : 1 } @ARGV;
+    my %subdirs = map { $_ => 1 } split(/\s*,\s*/, $with_subdirs);
+
+    foreach (qw(bin etc html po sbin var)) {
+        next unless -d "$FindBin::Bin/$_";
+        next if %subdirs and !$subdirs{$_};
+        $self->no_index( directory => $_ );
+
+        no strict 'refs';
+        my $varname = "RT::Local" . ucfirst($_) . "Path";
+        $path{$_} = ${$varname} || "$RT::LocalPath/$_";
+    }
+
+    $path{$_} .= "/$name" for grep $path{$_}, qw(etc po var);
+    my $args = join(', ', map "q($_)", %path);
+    $path{lib} = "$RT::LocalPath/lib" unless %subdirs and !$subdirs{'lib'};
+    print "./$_\t=> $path{$_}\n" for sort keys %path;
+
+    if (my @dirs = map { (-D => $_) } grep $path{$_}, qw(bin html sbin)) {
+        my @po = map { (-o => $_) } grep -f, File::Glob::bsd_glob("po/*.po");
+        $self->postamble(<< ".") if @po;
+lexicons ::
+\t\$(NOECHO) \$(PERL) -MLocale::Maketext::Extract::Run=xgettext -e \"xgettext(qw(@dirs @po))\"
+.
+    }
+
+    my $postamble = << ".";
+install ::
+\t\$(NOECHO) \$(PERL) -MExtUtils::Install -e \"install({$args})\"
+.
+
+    if ($path{var} and -d $RT::MasonDataDir) {
+        my ($uid, $gid) = (stat($RT::MasonDataDir))[4, 5];
+        $postamble .= << ".";
+\t\$(NOECHO) chown -R $uid:$gid $path{var}
+.
+    }
+
+    my %has_etc;
+    if (File::Glob::bsd_glob("$FindBin::Bin/etc/schema.*")) {
+        # got schema, load factory module
+        $has_etc{schema}++;
+        $self->load('RTxFactory');
+        $self->postamble(<< ".");
+factory ::
+\t\$(NOECHO) \$(PERL) -Ilib -I"$lib_path" -Minc::Module::Install -e"RTxFactory(qw($RTx $name))"
+
+dropdb ::
+\t\$(NOECHO) \$(PERL) -Ilib -I"$lib_path" -Minc::Module::Install -e"RTxFactory(qw($RTx $name drop))"
+
+.
+    }
+    if (File::Glob::bsd_glob("$FindBin::Bin/etc/acl.*")) {
+        $has_etc{acl}++;
+    }
+    if (-e 'etc/initialdata') {
+        $has_etc{initialdata}++;
+    }
+
+    $self->postamble("$postamble\n");
+    if (%subdirs and !$subdirs{'lib'}) {
+        $self->makemaker_args(
+            PM => { "" => "" },
+        )
+    }
+    else {
+        $self->makemaker_args( INSTALLSITELIB => "$RT::LocalPath/lib" );
+    }
+
+    if (%has_etc) {
+        $self->load('RTxInitDB');
+        print "For first-time installation, type 'make initdb'.\n";
+        my $initdb = '';
+        $initdb .= <<"." if $has_etc{schema};
+\t\$(NOECHO) \$(PERL) -Ilib -I"$lib_path" -Minc::Module::Install -e"RTxInitDB(qw(schema))"
+.
+        $initdb .= <<"." if $has_etc{acl};
+\t\$(NOECHO) \$(PERL) -Ilib -I"$lib_path" -Minc::Module::Install -e"RTxInitDB(qw(acl))"
+.
+        $initdb .= <<"." if $has_etc{initialdata};
+\t\$(NOECHO) \$(PERL) -Ilib -I"$lib_path" -Minc::Module::Install -e"RTxInitDB(qw(insert))"
+.
+        $self->postamble("initdb ::\n$initdb\n");
+        $self->postamble("initialize-database ::\n$initdb\n");
+    }
+}
+
+sub RTxInit {
+    unshift @INC, substr(delete($INC{'RT.pm'}), 0, -5) if $INC{'RT.pm'};
+    require RT;
+    RT::LoadConfig();
+    RT::ConnectToDatabase();
+
+    die "Cannot load RT" unless $RT::Handle and $RT::DatabaseType;
+}
+
+1;
+
+__END__
+
+#line 221
+
+#line 242

Added: RT-Extension-ServiceUpdates/inc/Module/Install/RTx/Factory.pm
==============================================================================
--- (empty file)
+++ RT-Extension-ServiceUpdates/inc/Module/Install/RTx/Factory.pm	Thu Apr 27 13:02:43 2006
@@ -0,0 +1,479 @@
+#line 1 "inc/Module/Install/RTx/Factory.pm - /usr/local/share/perl/5.8.4/Module/Install/RTx/Factory.pm"
+package Module::Install::RTx::Factory;
+use Module::Install::Base; @ISA = qw(Module::Install::Base);
+
+use strict;
+use File::Basename ();
+
+sub RTxInitDB {
+    my ($self, $action) = @_;
+
+    unshift @INC, substr(delete($INC{'RT.pm'}), 0, -5) if $INC{'RT.pm'};
+
+    require RT;
+    $RT::SbinPath ||= $RT::LocalPath;
+    $RT::SbinPath =~ s/local$/sbin/;
+
+    foreach my $file ($RT::CORE_CONFIG_FILE, $RT::SITE_CONFIG_FILE) {
+        next if !-e $file or -r $file;
+        die "No permission to read $file\n-- please re-run $0 with suitable privileges.\n";
+    }
+
+    RT::LoadConfig();
+
+    my $lib_path = File::Basename::dirname($INC{'RT.pm'});
+    my @args = (
+        "-Ilib", "-I$lib_path",
+        "$RT::SbinPath/rt-setup-database",
+        "--action"      => $action,
+        "--datadir"     => "etc",
+        "--datafile"    => "etc/initialdata",
+        "--dba"         => $RT::DatabaseUser,
+        "--prompt-for-dba-password" => ''
+    );
+    print "$^X @args\n";
+    (system($^X, @args) == 0) or die "...returned with error: $?\n";
+}
+
+sub RTxFactory {
+    my ($self, $RTx, $name, $drop) = @_;
+    my $namespace = "$RTx\::$name";
+
+    $self->RTxInit;
+
+    my $dbh = $RT::Handle->dbh;
+    # get all tables out of database
+    my @tables = $dbh->tables;
+    my ( %tablemap, %typemap, %modulemap );
+    my $driver = $RT::DatabaseType;
+
+    my $CollectionBaseclass = 'RT::SearchBuilder';
+    my $RecordBaseclass     = 'RT::Record';
+    my $LicenseBlock = << '.';
+# BEGIN LICENSE BLOCK
+# 
+# END LICENSE BLOCK
+.
+    my $Attribution = << '.';
+# Autogenerated by Module::Intall::RTx::Factory
+# WARNING: THIS FILE IS AUTOGENERATED. ALL CHANGES TO THIS FILE WILL BE LOST.  
+# 
+# !! DO NOT EDIT THIS FILE !!
+#
+
+use strict;
+.
+    my $RecordInit = '';
+
+    @tables = map { do { {
+	my $table = $_;
+	$table =~ s/.*\.//g;
+	$table =~ s/\W//g;
+	$table =~ s/^\Q$name\E_//i or next;
+	$table ne 'sessions' or next;
+
+	$table = ucfirst(lc($table));
+	$table =~ s/$_/\u$_/ for qw(field group custom member value);
+	$table =~ s/(?<=Scrip)$_/\u$_/ for qw(action condition);
+	$table =~ s/$_/\U$_/ for qw(Acl);
+	$table = $name . '_' . $table;
+
+	$tablemap{$table}  = $table;
+	$modulemap{$table} = $table;
+	if ( $table =~ /^(.*)s$/ ) {
+	    $tablemap{$1}  = $table;
+	    $modulemap{$1} = $1;
+	}
+	$table;
+    } } } @tables;
+
+    $tablemap{'CreatedBy'} = 'User';
+    $tablemap{'UpdatedBy'} = 'User';
+
+    $typemap{'id'}            = 'ro';
+    $typemap{'Creator'}       = 'auto';
+    $typemap{'Created'}       = 'auto';
+    $typemap{'Updated'}       = 'auto';
+    $typemap{'UpdatedBy'}     = 'auto';
+    $typemap{'LastUpdated'}   = 'auto';
+    $typemap{'LastUpdatedBy'} = 'auto';
+
+    $typemap{lc($_)} = $typemap{$_} for keys %typemap;
+
+    foreach my $table (@tables) {
+	if ($drop) {
+	    $dbh->do("DROP TABLE $table");
+	    $dbh->do("DROP sequence ${table}_id_seq") if $driver eq 'Pg';
+	    $dbh->do("DROP sequence ${table}_seq") if $driver eq 'Oracle';
+	    next;
+	}
+
+	my $tablesingle = $table;
+	$tablesingle =~ s/^\Q$name\E_//i;
+	$tablesingle =~ s/s$//;
+	my $tableplural = $tablesingle . "s";
+
+	if ( $tablesingle eq 'ACL' ) {
+	    $tablesingle = "ACE";
+	    $tableplural = "ACL";
+	}
+
+	my %requirements;
+
+	my $CollectionClassName = $namespace . "::" . $tableplural;
+	my $RecordClassName     = $namespace . "::" . $tablesingle;
+
+	my $path = $namespace;
+	$path =~ s/::/\//g;
+
+	my $RecordClassPath     = $path . "/" . $tablesingle . ".pm";
+	my $CollectionClassPath = $path . "/" . $tableplural . ".pm";
+
+	#create a collection class
+	my $CreateInParams;
+	my $CreateOutParams;
+	my $ClassAccessible = "";
+	my $FieldsPod       = "";
+	my $CreatePod       = "";
+	my $CreateSub       = "";
+	my %fields;
+	my $sth = $dbh->prepare("DESCRIBE $table");
+
+	if ( $driver eq 'Pg' ) {
+	    $sth = $dbh->prepare(<<".");
+  SELECT a.attname, format_type(a.atttypid, a.atttypmod),
+         a.attnotnull, a.atthasdef, a.attnum
+    FROM pg_class c, pg_attribute a
+   WHERE c.relname ILIKE '$table'
+         AND a.attnum > 0
+         AND a.attrelid = c.oid
+ORDER BY a.attnum
+.
+	}
+	elsif ( $driver eq 'mysql' ) {
+	    $sth = $dbh->prepare("DESCRIBE $table");
+	}
+	else {
+	    die "$driver is currently unsupported";
+	}
+
+	$sth->execute;
+
+	while ( my $row = $sth->fetchrow_hashref() ) {
+	    my ( $field, $type, $default );
+	    if ( $driver eq 'Pg' ) {
+
+		$field   = $row->{'attname'};
+		$type    = $row->{'format_type'};
+		$default = $row->{'atthasdef'};
+
+		if ( $default != 0 ) {
+		    my $tth = $dbh->prepare(<<".");
+SELECT substring(d.adsrc for 128)
+  FROM pg_attrdef d, pg_class c
+ WHERE c.relname = 'acct'
+       AND c.oid = d.adrelid
+       AND d.adnum = $row->{'attnum'}
+.
+		    $tth->execute();
+		    my @default = $tth->fetchrow_array;
+		    $default = $default[0];
+		}
+
+	    }
+	    elsif ( $driver eq 'mysql' ) {
+		$field   = $row->{'Field'};
+		$type    = $row->{'Type'};
+		$default = $row->{'Default'};
+	    }
+
+	    $fields{$field} = 1;
+
+	    #generate the 'accessible' datastructure
+
+	    if ( $typemap{$field} eq 'auto' ) {
+		$ClassAccessible .= "        $field => 
+		    {read => 1, auto => 1,";
+	    }
+	    elsif ( $typemap{$field} eq 'ro' ) {
+		$ClassAccessible .= "        $field =>
+		    {read => 1,";
+	    }
+	    else {
+		$ClassAccessible .= "        $field => 
+		    {read => 1, write => 1,";
+
+	    }
+
+	    $ClassAccessible .= " type => '$type', default => '$default'},\n";
+
+	    #generate pod for the accessible fields
+	    $FieldsPod .= $self->_pod(<<".");
+^head2 $field
+
+Returns the current value of $field. 
+(In the database, $field is stored as $type.)
+
+.
+
+	    unless ( $typemap{$field} eq 'auto' || $typemap{$field} eq 'ro' ) {
+		$FieldsPod .= $self->_pod(<<".");
+
+^head2 Set$field VALUE
+
+
+Set $field to VALUE. 
+Returns (1, 'Status message') on success and (0, 'Error Message') on failure.
+(In the database, $field will be stored as a $type.)
+
+.
+	    }
+
+	    $FieldsPod .= $self->_pod(<<".");
+^cut
+
+.
+
+	    if ( $modulemap{$field} ) {
+		$FieldsPod .= $self->_pod(<<".");
+^head2 ${field}Obj
+
+Returns the $modulemap{$field} Object which has the id returned by $field
+
+
+^cut
+
+sub ${field}Obj {
+	my \$self = shift;
+	my \$$field =  ${namespace}::$modulemap{$field}->new(\$self->CurrentUser);
+	\$$field->Load(\$self->__Value('$field'));
+	return(\$$field);
+}
+.
+		$requirements{ $tablemap{$field} } =
+		"use ${namespace}::$modulemap{$field};";
+
+	    }
+
+	    unless ( $typemap{$field} eq 'auto' || $field eq 'id' ) {
+
+		#generate create statement
+		$CreateInParams .= "                $field => '$default',\n";
+		$CreateOutParams .=
+		"                         $field => \$args{'$field'},\n";
+
+		#gerenate pod for the create statement	
+		$CreatePod .= "  $type '$field'";
+		$CreatePod .= " defaults to '$default'" if ($default);
+		$CreatePod .= ".\n";
+
+	    }
+
+	}
+
+	$CreateSub = <<".";
+sub Create {
+    my \$self = shift;
+    my \%args = ( 
+$CreateInParams
+		\@_);
+    \$self->SUPER::Create(
+$CreateOutParams);
+
+}
+.
+	$CreatePod .= "\n=cut\n\n";
+
+	my $CollectionClass = $LicenseBlock . $Attribution . $self->_pod(<<".") . $self->_magic_import($CollectionClassName);
+
+^head1 NAME
+
+$CollectionClassName -- Class Description
+
+^head1 SYNOPSIS
+
+use $CollectionClassName
+
+^head1 DESCRIPTION
+
+
+^head1 METHODS
+
+^cut
+
+package $CollectionClassName;
+
+use $CollectionBaseclass;
+use $RecordClassName;
+
+use vars qw( \@ISA );
+\@ISA= qw($CollectionBaseclass);
+
+
+sub _Init {
+    my \$self = shift;
+    \$self->{'table'} = '$table';
+    \$self->{'primary_key'} = 'id';
+
+.
+
+    if ( $fields{'SortOrder'} ) {
+
+	$CollectionClass .= $self->_pod(<<".");
+
+# By default, order by name
+\$self->OrderBy( ALIAS => 'main',
+		FIELD => 'SortOrder',
+		ORDER => 'ASC');
+.
+    }
+    $CollectionClass .= $self->_pod(<<".");
+    return ( \$self->SUPER::_Init(\@_) );
+}
+
+
+^head2 NewItem
+
+Returns an empty new $RecordClassName item
+
+^cut
+
+sub NewItem {
+    my \$self = shift;
+    return($RecordClassName->new(\$self->CurrentUser));
+}
+.
+
+    my $RecordClassHeader = $Attribution . "
+
+^head1 NAME
+
+$RecordClassName
+
+
+^head1 SYNOPSIS
+
+^head1 DESCRIPTION
+
+^head1 METHODS
+
+^cut
+
+package $RecordClassName;
+use $RecordBaseclass; 
+";
+
+    foreach my $key ( keys %requirements ) {
+	$RecordClassHeader .= $requirements{$key} . "\n";
+    }
+    $RecordClassHeader .= <<".";
+
+use vars qw( \@ISA );
+\@ISA= qw( $RecordBaseclass );
+
+sub _Init {
+my \$self = shift; 
+
+\$self->Table('$table');
+\$self->SUPER::_Init(\@_);
+}
+
+.
+
+    my $RecordClass = $LicenseBlock . $RecordClassHeader . $self->_pod(<<".") . $self->_magic_import($RecordClassName);
+
+$RecordInit
+
+^head2 Create PARAMHASH
+
+Create takes a hash of values and creates a row in the database:
+
+$CreatePod
+
+$CreateSub
+
+$FieldsPod
+
+sub _CoreAccessible {
+    {
+    
+$ClassAccessible
+}
+};
+
+.
+
+	print "About to make $RecordClassPath, $CollectionClassPath\n";
+	`mkdir -p $path`;
+
+	open( RECORD, ">$RecordClassPath" );
+	print RECORD $RecordClass;
+	close(RECORD);
+
+	open( COL, ">$CollectionClassPath" );
+	print COL $CollectionClass;
+	close(COL);
+
+    }
+}
+
+sub _magic_import {
+    my $self = shift;
+    my $class = ref($self) || $self;
+
+    #if (exists \$warnings::{unimport})  {
+    #        no warnings qw(redefine);
+
+    my $path = $class;
+    $path =~ s#::#/#gi;
+
+
+    my $content = $self->_pod(<<".");
+        eval \"require ${class}_Overlay\";
+        if (\$@ && \$@ !~ qr{^Can't locate ${path}_Overlay.pm}) {
+            die \$@;
+        };
+
+        eval \"require ${class}_Vendor\";
+        if (\$@ && \$@ !~ qr{^Can't locate ${path}_Vendor.pm}) {
+            die \$@;
+        };
+
+        eval \"require ${class}_Local\";
+        if (\$@ && \$@ !~ qr{^Can't locate ${path}_Local.pm}) {
+            die \$@;
+        };
+
+
+
+
+^head1 SEE ALSO
+
+This class allows \"overlay\" methods to be placed
+into the following files _Overlay is for a System overlay by the original author,
+_Vendor is for 3rd-party vendor add-ons, while _Local is for site-local customizations.  
+
+These overlay files can contain new subs or subs to replace existing subs in this module.
+
+If you'll be working with perl 5.6.0 or greater, each of these files should begin with the line 
+
+   no warnings qw(redefine);
+
+so that perl does not kick and scream when you redefine a subroutine or variable in your overlay.
+
+${class}_Overlay, ${class}_Vendor, ${class}_Local
+
+^cut
+
+
+1;
+.
+
+    return $content;
+}
+
+sub _pod {
+    my ($self, $text) = @_;
+    $text =~ s/^\^/=/mg;
+    return $text;
+}

Added: RT-Extension-ServiceUpdates/inc/Module/Install/Win32.pm
==============================================================================
--- (empty file)
+++ RT-Extension-ServiceUpdates/inc/Module/Install/Win32.pm	Thu Apr 27 13:02:43 2006
@@ -0,0 +1,63 @@
+#line 1 "inc/Module/Install/Win32.pm - /usr/local/share/perl/5.8.4/Module/Install/Win32.pm"
+package Module::Install::Win32;
+use Module::Install::Base; @ISA = qw(Module::Install::Base);
+
+$VERSION = '0.02';
+
+use strict;
+
+# determine if the user needs nmake, and download it if needed
+sub check_nmake {
+    my $self = shift;
+    $self->load('can_run');
+    $self->load('get_file');
+
+    require Config;
+    return unless (
+        $Config::Config{make}                   and
+        $Config::Config{make} =~ /^nmake\b/i    and
+        $^O eq 'MSWin32'                        and
+        !$self->can_run('nmake')
+    );
+
+    print "The required 'nmake' executable not found, fetching it...\n";
+
+    require File::Basename;
+    my $rv = $self->get_file(
+        url         => 'http://download.microsoft.com/download/vc15/Patch/1.52/W95/EN-US/Nmake15.exe',
+        ftp_url     => 'ftp://ftp.microsoft.com/Softlib/MSLFILES/Nmake15.exe',
+        local_dir   => File::Basename::dirname($^X),
+        size        => 51928,
+        run         => 'Nmake15.exe /o > nul',
+        check_for   => 'Nmake.exe',
+        remove      => 1,
+    );
+
+    if (!$rv) {
+        die << '.';
+
+-------------------------------------------------------------------------------
+
+Since you are using Microsoft Windows, you will need the 'nmake' utility
+before installation. It's available at:
+
+  http://download.microsoft.com/download/vc15/Patch/1.52/W95/EN-US/Nmake15.exe
+      or
+  ftp://ftp.microsoft.com/Softlib/MSLFILES/Nmake15.exe
+
+Please download the file manually, save it to a directory in %PATH% (e.g.
+C:\WINDOWS\COMMAND\), then launch the MS-DOS command line shell, "cd" to
+that directory, and run "Nmake15.exe" from there; that will create the
+'nmake.exe' file needed by this module.
+
+You may then resume the installation process described in README.
+
+-------------------------------------------------------------------------------
+.
+    }
+}
+
+1;
+
+__END__
+

Added: RT-Extension-ServiceUpdates/inc/Module/Install/WriteAll.pm
==============================================================================
--- (empty file)
+++ RT-Extension-ServiceUpdates/inc/Module/Install/WriteAll.pm	Thu Apr 27 13:02:43 2006
@@ -0,0 +1,36 @@
+#line 1 "inc/Module/Install/WriteAll.pm - /usr/local/share/perl/5.8.4/Module/Install/WriteAll.pm"
+package Module::Install::WriteAll;
+use Module::Install::Base; @ISA = qw(Module::Install::Base);
+
+sub WriteAll {
+    my $self = shift;
+    my %args = (
+        meta => 1,
+        sign => 0,
+        inline => 0,
+        check_nmake => 1,
+        @_
+    );
+
+    $self->sign(1) if $args{sign};
+    $self->Meta->write if $args{meta};
+    $self->admin->WriteAll(%args) if $self->is_admin;
+
+    if ($0 =~ /Build.PL$/i) {
+	$self->Build->write;
+    }
+    else {
+	$self->check_nmake if $args{check_nmake};
+        $self->makemaker_args( PL_FILES => {} )
+            unless $self->makemaker_args->{'PL_FILES'};
+
+        if ($args{inline}) {
+            $self->Inline->write;
+        }
+        else {
+            $self->Makefile->write;
+        }
+    }
+}
+
+1;

Added: RT-Extension-ServiceUpdates/lib/RT/Extension/ServiceUpdates.pm
==============================================================================
--- (empty file)
+++ RT-Extension-ServiceUpdates/lib/RT/Extension/ServiceUpdates.pm	Thu Apr 27 13:02:43 2006
@@ -0,0 +1,3 @@
+package RT::Extension::ServiceUpdates;
+
+our $VERSION = '0.2';

Added: RT-Extension-ServiceUpdates/pm_to_blib
==============================================================================


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