[Rt-commit] r8264 - in rtir/branches/2.3-EXPERIMENTAL: docs

thayes at bestpractical.com thayes at bestpractical.com
Mon Jul 23 16:46:44 EDT 2007


Author: thayes
Date: Mon Jul 23 16:46:43 2007
New Revision: 8264

Added:
   rtir/branches/2.3-EXPERIMENTAL/docs/README.DOCUMENTATION
Modified:
   rtir/branches/2.3-EXPERIMENTAL/   (props changed)

Log:
 r8401 at toth:  toth | 2007-07-23 16:46:22 -0400
 * Started documentation index
 


Added: rtir/branches/2.3-EXPERIMENTAL/docs/README.DOCUMENTATION
==============================================================================
--- (empty file)
+++ rtir/branches/2.3-EXPERIMENTAL/docs/README.DOCUMENTATION	Mon Jul 23 16:46:43 2007
@@ -0,0 +1,115 @@
+=head2 Create new IR via e-mail
+
+=item * Mailgate help: rt/bin/rt-mailgate --help
+
+=head2 Create new IR via web-interface
+
+
+
+=head2 Reply from requestor on IR via e-mail
+
+=head2 Reply IR via web-interface
+
+=head2 Comment IR via web-interface
+
+=head2 Merge IR
+
+=item * RTIR/docs/Tutorial.pod (Section 'Merging tickets')
+
+=head2 Split IR
+
+=item * RTIR/docs/Tutorial.pod (Section 'Splitting tickets')
+
+=head2 Reject IR
+
+=item * RTIR/docs/Tutorial.pod (Section 'Rejecting an IR')
+
+=head3 Bulk Reject IR
+
+=item * RTIR/docs/Tutorial.pod (Section 'Rejecting an IR', subsection 'Rejecting many IRs at once (bulk reject)')
+
+
+=head2 Link IR with new Incident
+
+=head2 Link IR with existing Incident
+
+=head2 Resolve IR
+
+=head2 Reopen IR
+
+=head2 Create new Incident from IR via 'Basics' section
+
+=head2 Create new Incident via web-interface
+
+=head2 Update Incident via e-mail
+
+=head2 Comment Incident via web-interface
+
+=head2 Reply Reporters Incident
+
+=head2 Reply All Incident
+
+=head2 Merge Incident
+
+=head2 Split Incident
+
+=head2 Link Incident with new IR
+
+=head2 Link Incident with existing IR
+
+=head2 Link Incident with new Block
+
+=head2 Link Incident with existing Block
+
+=head2 Resolve Incident
+
+=head2 Resolve Incident & linked IR's and Investigations
+
+=head2 Quick resolve Incident
+
+=head2 Reopen Incident
+
+=head2 Abandon Incident
+
+=item * RTIR/docs/Tutorial.pod (Section 'Abandoning incidents')
+
+=head3 Bulk Abandon Incidents
+
+=item * RTIR/docs/Tutorial.pod (Section 'Abandoning incidents, subsection 'Abandoning many incidents at once (bulk abandon)')
+
+=head2 Launch Investigation
+
+=head2 Reply from correspondent on Investigation via e-mail
+
+=head2 Correspond with Correspondent
+
+=head2 Comment on investigation via web-interface
+
+=head2 Merge Investigation
+
+=head2 Split Investigation
+
+=head2 Resolve Investigation
+
+=head2 Reopen Investigation
+
+=head2 Steal Investigation
+
+=head2 Create new block via web-interface
+
+=head2 Reply from correspondent on Blocks via e-mail
+
+=head2 Correspond with Correspondent
+
+=head2 Comment Blocks via web-interface
+
+=head2 Merge Blocks
+
+=head2 Split Blocks
+
+=head2 Remove Blocks
+
+=head2 Activate Blocks
+
+=head2 Steal Blocks
+


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