[Rt-commit] rtir branch, 2.9-trunk, updated. 2.6.0-259-gaac70d5
Ruslan Zakirov
ruz at bestpractical.com
Fri Aug 5 07:27:05 EDT 2011
The branch, 2.9-trunk has been updated
via aac70d5de7a3634fa39815a7c35e0639e4e84a47 (commit)
via 236c1406ed66e70e0ea82f22d8a7241ad8674a1e (commit)
via 5906e4d02e9e3f6a52ca508054da41bac1be5ef8 (commit)
via 60ccf9bbe990aef1698cfa0fe9c8f17a8f68800d (commit)
via a7d2e5ca830b118096fd3a540f7626f3bac18c9a (commit)
via 456077d3868680cca6056cd63051e62c9475d0ca (commit)
via f676131683f3ac3d812df688a15c81bff28fe2cc (commit)
via f21f2a086b1e50616d778296f5833aabae8f9df7 (commit)
via d7e274229d91cad277be2dafb28ad7e3f308aba9 (commit)
via 567a556c7a62945763e18437e3a62fd7318d3aaf (commit)
via 3e8f71b026cf1f4fc6e3d73f7a2d48751d461ce7 (commit)
via 6c44dc9754675d23ecca0d23cb480f68c2f2b261 (commit)
via e253c6f37550c2e93c6d6eb8a8755f113d13624a (commit)
via 117f977ab9432e8088e3881bb7685f5a6e139f0c (commit)
via 6243e8e4c1e37ec063a0b8b4bbaad97f8cdc3548 (commit)
via 3dad59aed741848382ac8405a9e5a01a9ffd65c5 (commit)
from 95f68e13a14b3513ab24de55cabc1b3146d6e66e (commit)
Summary of changes:
TODO.porting_over_RT4 | 19 +-
etc/upgrade/2.9.0/content | 310 ++++--
lib/RT/IR/Test.pm | 71 ++
.../snapshot/mysql/rtir-2.6.after-rt-upgrade.sql | 1031 ++++++++++++++++++++
t/upgrade/2.6.0-to-2.9.0.t | 64 ++
5 files changed, 1380 insertions(+), 115 deletions(-)
create mode 100644 t/data/snapshot/mysql/rtir-2.6.after-rt-upgrade.sql
create mode 100644 t/upgrade/2.6.0-to-2.9.0.t
- Log -----------------------------------------------------------------
commit 3dad59aed741848382ac8405a9e5a01a9ffd65c5
Author: Ruslan Zakirov <ruz at bestpractical.com>
Date: Sat Jul 30 02:26:44 2011 +0400
broke a test
diff --git a/TODO.porting_over_RT4 b/TODO.porting_over_RT4
index 68dc872..52c15a9 100644
--- a/TODO.porting_over_RT4
+++ b/TODO.porting_over_RT4
@@ -80,13 +80,18 @@
Test Summary Report
-------------------
+t/009-attachments-processing.t (Wstat: 65280 Tests: 15 Failed: 2)
+ Failed tests: 12-13
+ Non-zero exit status: 255
+ Parse errors: Bad plan. You planned 55 tests but ran 15.
t/016-date-started.t (Wstat: 256 Tests: 68 Failed: 1)
Failed test: 40
Non-zero exit status: 1
t/incident/bulk-abandon.t (Wstat: 65280 Tests: 87 Failed: 0)
Non-zero exit status: 255
Parse errors: Bad plan. You planned 105 tests but ran 87.
-Files=36, Tests=2441, 1209 wallclock secs ( 0.78 usr 0.23 sys + 406.37 cusr 28.73 csys = 436.11 CPU)
+Files=37, Tests=2440, 1512 wallclock secs ( 0.80 usr 0.36 sys + 411.18 cusr 33.56 csys = 445.90 CPU)
Result: FAIL
-Failed 2/36 test programs. 1/2441 subtests failed.
+Failed 3/37 test programs. 3/2440 subtests failed.
+make: *** [test_dynamic] Ошибка 255
commit 6243e8e4c1e37ec063a0b8b4bbaad97f8cdc3548
Author: Ruslan Zakirov <ruz at bestpractical.com>
Date: Tue Aug 2 23:17:55 2011 +0400
delete scrip actions and scrips based on them
diff --git a/etc/upgrade/2.9.0/content b/etc/upgrade/2.9.0/content
index 7905d7a..83283e3 100644
--- a/etc/upgrade/2.9.0/content
+++ b/etc/upgrade/2.9.0/content
@@ -8,6 +8,21 @@ my @OUR_QUEUES = ('Incidents', 'Incident Reports', 'Investigations', 'Blocks');
},
);
+sub remove_scrip_action {
+ my $module = shift;
+
+ my $actions = RT::ScripActions->new( $RT::SystemUser );
+ $actions->Limit( FIELD => 'ExecModule', VALUE => $module );
+ while ( my $action = $actions->Next ) {
+ my $scrips = RT::Scrips->new( $RT::SystemUser );
+ $scrips->Limit( FIELD => 'ScripAction', VALUE => $action->id );
+ while ( my $scrip = $scrips->Next ) {
+ $scrip->Delete;
+ }
+ $action->DBIx::SearchBuilder::Record::Delete();
+ }
+}
+
@Final = (
# IP type change
@@ -127,6 +142,7 @@ my @OUR_QUEUES = ('Incidents', 'Incident Reports', 'Investigations', 'Blocks');
}
},
+
# un-apply and disable State custom fields
sub {
for my $qname ( @OUR_QUEUES ) {
@@ -159,32 +175,17 @@ my @OUR_QUEUES = ('Incidents', 'Incident Reports', 'Investigations', 'Blocks');
},
- # remove state scrips: 2 actions and 2 scrips
+ # remove no longer needed scrip actions and scrips based on them
sub {
- for my $name (qw/Incident Investigation/) {
- my $queue = RT::Queue->new($RT::SystemUser);
- $queue->Load( $name . 's' );
- next unless $queue->id;
-
- my $action = RT::ScripAction->new($RT::SystemUser);
- $action->Load("RTIR Set $name State");
- next unless $action->id;
-
- my $scrip = RT::Scrip->new($RT::SystemUser);
- $scrip->LoadByCols(
- Description => 'SetRTIRState',
- Queue => $queue->id,
- ScripAction => $action->id,
- );
-
- if ( $scrip->id ) {
- $scrip->Delete;
- }
-
- # hmm, RT::ScripAction currently doesn't allow Delete
- # so the following code doesn't actually work.
- $action->Delete();
- }
+ # started date is handled by lifecycles now
+ remove_scrip_action('RTIR_SetStartedToNow');
+ # IRs and Blocks has some special status treatment, but
+ # it is handled by other scrips
+ remove_scrip_action('RTIR_SetIncidentReportState');
+ remove_scrip_action('RTIR_SetBlockState');
+ # Investigations and Incidents don't need special status
+ # treatment, it was only sync with State CF
+ remove_scrip_action('RTIR_SetInvestigationState');
+ remove_scrip_action('RTIR_SetIncidentState');
},
-
);
commit 117f977ab9432e8088e3881bb7685f5a6e139f0c
Author: Ruslan Zakirov <ruz at bestpractical.com>
Date: Tue Aug 2 23:24:05 2011 +0400
remove scrip conditions we no longer need
diff --git a/etc/upgrade/2.9.0/content b/etc/upgrade/2.9.0/content
index 83283e3..3b93228 100644
--- a/etc/upgrade/2.9.0/content
+++ b/etc/upgrade/2.9.0/content
@@ -23,6 +23,21 @@ sub remove_scrip_action {
}
}
+sub remove_scrip_condition {
+ my $module = shift;
+
+ my $conditions = RT::ScripConditions->new( $RT::SystemUser );
+ $conditions->Limit( FIELD => 'ExecModule', VALUE => $module );
+ while ( my $condition = $conditions->Next ) {
+ my $scrips = RT::Scrips->new( $RT::SystemUser );
+ $scrips->Limit( FIELD => 'ScripCondition', VALUE => $condition->id );
+ while ( my $scrip = $scrips->Next ) {
+ $scrip->Delete;
+ }
+ $condition->DBIx::SearchBuilder::Record::Delete();
+ }
+}
+
@Final = (
# IP type change
@@ -188,4 +203,10 @@ sub remove_scrip_action {
remove_scrip_action('RTIR_SetInvestigationState');
remove_scrip_action('RTIR_SetIncidentState');
},
+
+ # remove no longer needed scrip conditions and scrips based on them
+ sub {
+ # started date is handled by lifecycles now
+ remove_scrip_condition('RTIR_RequireStateChange');
+ },
);
commit e253c6f37550c2e93c6d6eb8a8755f113d13624a
Author: Ruslan Zakirov <ruz at bestpractical.com>
Date: Wed Aug 3 01:17:19 2011 +0400
update tickets' Status column from ObjectCustomFieldValues table
diff --git a/etc/upgrade/2.9.0/content b/etc/upgrade/2.9.0/content
index 3b93228..f2ceca2 100644
--- a/etc/upgrade/2.9.0/content
+++ b/etc/upgrade/2.9.0/content
@@ -79,10 +79,51 @@ sub remove_scrip_condition {
}
},
- # delete tickets' Status changes (txns) in RTIR queues, in RTIR queues
- # for variouse reasons we kept Status and State in sync with each other
- # and were hiding these txns in the UI. Now we delete old status changes
+ # in RTIR queues for variouse reasons we kept Status and State in
+ # sync with each other and were hiding these txns in the UI. Now
+ # we delete old status changes
# and convert State changes into Status changes
+
+ # update tickets' Status column from ObjectCustomFieldValues table
+ sub {
+ for my $qname ( @OUR_QUEUES ) {
+ my $queue = RT::Queue->new( $RT::SystemUser );
+ $queue->Load( $qname );
+ unless ( $queue->id ) {
+ $RT::Logger->error("Couldn't load queue '$qname'");
+ next;
+ }
+
+ my $cf = RT::CustomField->new( $RT::SystemUser );
+ $cf->LoadByName( Name => 'State', Queue => $queue->id );
+ unless ( $cf->id ) {
+ $RT::Logger->error("Couldn't load State custom field applied to queue '$qname'");
+ next;
+ }
+
+ my $values = RT::ObjectCustomFieldValues->new( $RT::SystemUser );
+ $values->Limit( FIELD => 'CustomField', VALUE => $cf->id );
+ $values->Limit( FIELD => 'Disabled', VALUE => 0 );
+ my @states = grep defined && length,
+ $values->DistinctFieldValues('Content');
+
+ foreach my $state ( @states ) {
+ my $values = RT::ObjectCustomFieldValues->new( $RT::SystemUser );
+ $values->Limit( FIELD => 'CustomField', VALUE => $cf->id );
+ $values->Limit( FIELD => 'Disabled', VALUE => 0 );
+ $values->Limit( FIELD => 'Content', VALUE => $state );
+ $values->Columns('ObjectId');
+
+ my $res = $RT::Handle->SimpleUpdateFromSelect(
+ 'Tickets', { Status => $state }, $values->BuildSelectQuery
+ );
+ $RT::Logger->error("Couldn't update tickets: $res")
+ unless $res;
+ }
+ }
+ }
+
+ # delete tickets' Status changes (txns) in RTIR queues,
sub {
for my $qname ( @OUR_QUEUES ) {
my $queue = RT::Queue->new( $RT::SystemUser );
commit 6c44dc9754675d23ecca0d23cb480f68c2f2b261
Author: Ruslan Zakirov <ruz at bestpractical.com>
Date: Wed Aug 3 03:11:15 2011 +0400
a few functions to make upgrade code more readable
diff --git a/etc/upgrade/2.9.0/content b/etc/upgrade/2.9.0/content
index f2ceca2..1930bad 100644
--- a/etc/upgrade/2.9.0/content
+++ b/etc/upgrade/2.9.0/content
@@ -38,6 +38,42 @@ sub remove_scrip_condition {
}
}
+sub get_queue {
+ my $qname = shift;
+
+ my $queue = RT::Queue->new( $RT::SystemUser );
+ $queue->Load( $qname );
+ unless ( $queue->id ) {
+ $RT::Logger->error("Couldn't load queue '$qname'");
+ return;
+ }
+ return $queue;
+}
+
+sub get_queue_and_state_cf {
+ my $queue = get_queue( @_ );
+ return unless $queue;
+
+ my $cf = RT::CustomField->new( $RT::SystemUser );
+ $cf->LoadByName( Name => 'State', Queue => $queue->id );
+ unless ( $cf->id ) {
+ $RT::Logger->error("Couldn't load State custom field applied to queue '$qname'");
+ return;
+ }
+ return ($queue, $cf);
+}
+
+sub custom_field_real_values {
+ my $cf = shift;
+ my %args = @_;
+ my $values = RT::ObjectCustomFieldValues->new( $RT::SystemUser );
+ $values->Limit( FIELD => 'CustomField', VALUE => $cf->id );
+ $values->Limit( FIELD => 'Disabled', VALUE => 0 )
+ unless $args{'Inactive'};
+ return grep defined && length,
+ $values->DistinctFieldValues('Content');
+}
+
@Final = (
# IP type change
@@ -87,25 +123,10 @@ sub remove_scrip_condition {
# update tickets' Status column from ObjectCustomFieldValues table
sub {
for my $qname ( @OUR_QUEUES ) {
- my $queue = RT::Queue->new( $RT::SystemUser );
- $queue->Load( $qname );
- unless ( $queue->id ) {
- $RT::Logger->error("Couldn't load queue '$qname'");
- next;
- }
-
- my $cf = RT::CustomField->new( $RT::SystemUser );
- $cf->LoadByName( Name => 'State', Queue => $queue->id );
- unless ( $cf->id ) {
- $RT::Logger->error("Couldn't load State custom field applied to queue '$qname'");
- next;
- }
+ my ($queue, $cf) = get_queue_and_state_cf( $qname );
+ next unless $queue && $cf;
- my $values = RT::ObjectCustomFieldValues->new( $RT::SystemUser );
- $values->Limit( FIELD => 'CustomField', VALUE => $cf->id );
- $values->Limit( FIELD => 'Disabled', VALUE => 0 );
- my @states = grep defined && length,
- $values->DistinctFieldValues('Content');
+ my @states = custom_field_real_values( $cf );
foreach my $state ( @states ) {
my $values = RT::ObjectCustomFieldValues->new( $RT::SystemUser );
@@ -202,19 +223,8 @@ sub remove_scrip_condition {
# un-apply and disable State custom fields
sub {
for my $qname ( @OUR_QUEUES ) {
- my $queue = RT::Queue->new( $RT::SystemUser );
- $queue->Load( $qname );
- unless ( $queue->id ) {
- $RT::Logger->error("Couldn't load queue '$qname'");
- next;
- }
-
- my $cf = RT::CustomField->new( $RT::SystemUser );
- $cf->LoadByName( Name => 'State', Queue => $queue->id );
- unless ( $cf->id ) {
- $RT::Logger->error("Couldn't load State custom field applied to queue '$qname'");
- next;
- }
+ my ($queue, $cf) = get_queue_and_state_cf( $qname );
+ next unless $queue && $cf;
{
my ($status, $msg) = $cf->RemoveFromObject( $queue );
commit 3e8f71b026cf1f4fc6e3d73f7a2d48751d461ce7
Author: Ruslan Zakirov <ruz at bestpractical.com>
Date: Fri Aug 5 13:12:11 2011 +0400
strictify upgrade script
diff --git a/etc/upgrade/2.9.0/content b/etc/upgrade/2.9.0/content
index 1930bad..38c7dfa 100644
--- a/etc/upgrade/2.9.0/content
+++ b/etc/upgrade/2.9.0/content
@@ -1,6 +1,9 @@
+use strict;
+use warnings;
+
my @OUR_QUEUES = ('Incidents', 'Incident Reports', 'Investigations', 'Blocks');
- at Initial = (
+our @Initial = (
sub {
return 1 if grep $_ eq 'RT::IR', RT->Config->Get('Plugins');
@@ -57,7 +60,7 @@ sub get_queue_and_state_cf {
my $cf = RT::CustomField->new( $RT::SystemUser );
$cf->LoadByName( Name => 'State', Queue => $queue->id );
unless ( $cf->id ) {
- $RT::Logger->error("Couldn't load State custom field applied to queue '$qname'");
+ $RT::Logger->error("Couldn't load State CF applied to queue '". $queue->Name ."'");
return;
}
return ($queue, $cf);
@@ -74,7 +77,7 @@ sub custom_field_real_values {
$values->DistinctFieldValues('Content');
}
- at Final = (
+our @Final = (
# IP type change
sub {
commit 567a556c7a62945763e18437e3a62fd7318d3aaf
Author: Ruslan Zakirov <ruz at bestpractical.com>
Date: Fri Aug 5 13:13:06 2011 +0400
turn a few commits into a logger calls
diff --git a/etc/upgrade/2.9.0/content b/etc/upgrade/2.9.0/content
index 38c7dfa..1560414 100644
--- a/etc/upgrade/2.9.0/content
+++ b/etc/upgrade/2.9.0/content
@@ -79,8 +79,8 @@ sub custom_field_real_values {
our @Final = (
- # IP type change
sub {
+ $RT::Logger->debug("Going to change type of IP custom field");
my $ip_cf = RT::CustomField->new($RT::SystemUser);
$ip_cf->Load('IP');
if ( $ip_cf->id ) {
@@ -90,8 +90,8 @@ our @Final = (
}
},
- # set lifecycles on queues
sub {
+ $RT::Logger->debug("Going to set lifecycles for RTIR's queues");
for my $name ( @OUR_QUEUES ) {
my $queue = RT::Queue->new($RT::SystemUser);
$queue->Load( $name );
@@ -114,7 +114,7 @@ our @Final = (
next;
}
- $RT::Logger->debug("Changed lifecycle of queue '$name' to '$new_lifecycle'");
+ $RT::Logger->info("Changed lifecycle of queue '$name' to '$new_cycle'");
}
},
@@ -123,8 +123,8 @@ our @Final = (
# we delete old status changes
# and convert State changes into Status changes
- # update tickets' Status column from ObjectCustomFieldValues table
sub {
+ $RT::Logger->debug("Going to update tickets' Status column from ObjectCustomFieldValues table");
for my $qname ( @OUR_QUEUES ) {
my ($queue, $cf) = get_queue_and_state_cf( $qname );
next unless $queue && $cf;
commit d7e274229d91cad277be2dafb28ad7e3f308aba9
Author: Ruslan Zakirov <ruz at bestpractical.com>
Date: Fri Aug 5 13:14:09 2011 +0400
use get_queue helper
diff --git a/etc/upgrade/2.9.0/content b/etc/upgrade/2.9.0/content
index 1560414..347bed4 100644
--- a/etc/upgrade/2.9.0/content
+++ b/etc/upgrade/2.9.0/content
@@ -93,12 +93,8 @@ our @Final = (
sub {
$RT::Logger->debug("Going to set lifecycles for RTIR's queues");
for my $name ( @OUR_QUEUES ) {
- my $queue = RT::Queue->new($RT::SystemUser);
- $queue->Load( $name );
- unless ( $queue->id ) {
- $RT::Logger->error("Couldn't load queue '$name'");
- next;
- }
+ my $queue = get_queue( $name );
+ next unless $queue;
my $new_cycle = lc $name;
$new_cycle =~ s/ /_/;
commit f21f2a086b1e50616d778296f5833aabae8f9df7
Author: Ruslan Zakirov <ruz at bestpractical.com>
Date: Fri Aug 5 13:21:01 2011 +0400
refactor upgrade script
use *FromSelect methods to perform everything using ~20 SQL queries
diff --git a/etc/upgrade/2.9.0/content b/etc/upgrade/2.9.0/content
index 347bed4..6545228 100644
--- a/etc/upgrade/2.9.0/content
+++ b/etc/upgrade/2.9.0/content
@@ -141,17 +141,71 @@ our @Final = (
unless $res;
}
}
- }
+ },
- # delete tickets' Status changes (txns) in RTIR queues,
sub {
+ $RT::Logger->debug("Going to update txn's OldValue and NewValue from OCFVs table");
for my $qname ( @OUR_QUEUES ) {
- my $queue = RT::Queue->new( $RT::SystemUser );
- $queue->Load( $qname );
- unless ( $queue->id ) {
- $RT::Logger->error("Couldn't load queue '$qname'");
- next;
+ my ($queue, $cf) = get_queue_and_state_cf( $qname );
+ next unless $queue && $cf;
+
+ my @states = custom_field_real_values( $cf, Inactive => 1 );
+
+ foreach my $old_new (qw(Old New)) { foreach my $state ( @states ) {
+ my $txns = RT::Transactions->new( $RT::SystemUser );
+ $txns->Limit( FIELD => ObjectType => VALUE => 'RT::Ticket' );
+ $txns->Limit( FIELD => Type => VALUE => 'CustomField' );
+ $txns->Limit( FIELD => Field => VALUE => $cf->id );
+ my $ocfv_alias = $txns->Join(
+ ALIAS1 => 'main',
+ FIELD1 => $old_new .'Reference',
+ TABLE2 => 'ObjectCustomFieldValues',
+ FIELD2 => 'id',
+ );
+ $txns->Limit( ALIAS => $ocfv_alias, FIELD => 'Content', VALUE => $state );
+ $txns->Limit( ALIAS => $ocfv_alias, FIELD => 'CustomField', VALUE => $cf->id );
+ $txns->Columns('id');
+
+ my $res = $RT::Handle->SimpleUpdateFromSelect(
+ 'Transactions', { $old_new .'Value' => $state }, $txns->BuildSelectQuery
+ );
+ $RT::Logger->error("Couldn't update transactions")
+ unless $res;
+ } }
+ }
+ },
+
+ sub {
+ $RT::Logger->debug("Going to delete records from ObjectCustomFieldValues");
+ for my $qname ( @OUR_QUEUES ) {
+ my ($queue, $cf) = get_queue_and_state_cf( $qname );
+ next unless $queue && $cf;
+
+ foreach my $old_new (qw(Old New)) {
+ my $txns = RT::Transactions->new( $RT::SystemUser );
+ $txns->Limit( FIELD => ObjectType => VALUE => 'RT::Ticket' );
+ $txns->Limit( FIELD => Type => VALUE => 'CustomField' );
+ $txns->Limit( FIELD => Field => VALUE => $cf->id );
+ $txns->Limit(
+ FIELD => $old_new .'Reference',
+ OPERATOR => 'IS NOT',
+ VALUE => 'NULL'
+ );
+ $txns->Columns( $old_new .'Reference' );
+
+ my $res = $RT::Handle->DeleteFromSelect(
+ 'ObjectCustomFieldValues', $txns->BuildSelectQuery
+ );
+ $RT::Logger->error("Couldn't delete ObjectCustomFieldValues")
+ unless $res;
}
+ }
+ },
+
+ # delete tickets' Status changes (txns) in RTIR queues,
+ sub {
+ for my $qname ( @OUR_QUEUES ) {
+ my $queue = get_queue( $qname ) or next;
my $query = "SELECT txn.id FROM Transactions txn JOIN Tickets t"
." WHERE txn.ObjectType = 'RT::Ticket' AND txn.ObjectId = t.id"
@@ -164,61 +218,37 @@ our @Final = (
}
},
- # CF.State => Status
+ # update txns, set Type = 'Set', Field = 'Status' and flush
+ # reference fields
sub {
- my %state;
- for my $queue ( @OUR_QUEUES ) {
- my $state = RT::CustomField->new($RT::SystemUser);
- $state->LoadByName( Name => 'State', Queue => $queue );
- $state{$queue} = $state if $state->id;
- }
+ for my $qname ( @OUR_QUEUES ) {
+ my ($queue, $cf) = get_queue_and_state_cf( $qname );
+ next unless $queue && $cf;
+
+ my $txns = RT::Transactions->new( $RT::SystemUser );
+ $txns->Limit( FIELD => 'ObjectType', VALUE => 'RT::Ticket' );
+ $txns->Limit( FIELD => 'Type', VALUE => 'CustomField' );
+ $txns->Limit( FIELD => 'Field', VALUE => $cf->id );
+ $txns->Columns('id');
- my $Tickets = RT::Tickets->new($RT::SystemUser);
- $Tickets->UnLimit;
- while ( my $ticket = $Tickets->Next ) {
- my $qname = $ticket->QueueObj->Name;
- next unless grep lc $qname eq lc $_, @OUR_QUEUES;
-
- my $txns = $ticket->Transactions;
- my %done; # in case redo search bite
- while ( my $txn = $txns->Next ) {
- next if $done{$txn->id}++;
- if ($txn->Type eq 'CustomField'
- && $txn->Field == $state{ $ticket->QueueObj->Name }->id )
+ $RT::Logger->error( $txns->BuildSelectQuery );
+
+ my $res = $RT::Handle->SimpleUpdateFromSelect(
+ 'Transactions',
{
- $txn->__Set( Field => 'Type', Value => 'Set' );
- $txn->__Set( Field => 'Field', Value => 'Status' );
- $txn->__Set( Field => 'ReferenceType', Value => '' );
-
- if ( $txn->OldReference ) {
- $ocfv =
- RT::ObjectCustomFieldValue->new($RT::SystemUser);
- $ocfv->Load( $txn->OldReference );
- $txn->__Set(
- Field => 'OldValue',
- Value => $ocfv->Content
- );
- $txn->__Set( Field => 'OldReference', Value => '' );
- $ocfv->Delete;
- }
-
- if ( $txn->NewReference ) {
- $ocfv =
- RT::ObjectCustomFieldValue->new($RT::SystemUser);
- $ocfv->Load( $txn->NewReference );
- $txn->__Set(
- Field => 'NewValue',
- Value => $ocfv->Content
- );
- $txn->__Set( Field => 'NewReference', Value => '' );
- $ocfv->Delete;
- }
- }
- }
+ Type => 'Set',
+ Field => 'Status',
+ ReferenceType => undef,
+ OldReference => undef,
+ NewReference => undef,
+ },
+ $txns->BuildSelectQuery
+ );
+ $RT::Logger->error("Couldn't update transactions")
+ unless $res;
}
},
-
# un-apply and disable State custom fields
sub {
for my $qname ( @OUR_QUEUES ) {
commit f676131683f3ac3d812df688a15c81bff28fe2cc
Author: Ruslan Zakirov <ruz at bestpractical.com>
Date: Fri Aug 5 13:25:33 2011 +0400
borrow a few functions from sbin-rt-setup-database
we'll need them to test upgrade scripts
diff --git a/lib/RT/IR/Test.pm b/lib/RT/IR/Test.pm
index b8a07e6..5a70647 100644
--- a/lib/RT/IR/Test.pm
+++ b/lib/RT/IR/Test.pm
@@ -66,4 +66,21 @@ sub rtir_user {
);
}
+sub get_admin_dbh {
+ return _get_dbh( RT::Handle->DSN, $ENV{'RT_DBA_USER'}, $ENV{'RT_DBA_PASSWORD'} );
+}
+
+sub _get_dbh {
+ my ($dsn, $user, $pass) = @_;
+ my $dbh = DBI->connect(
+ $dsn, $user, $pass,
+ { RaiseError => 0, PrintError => 0 },
+ );
+ unless ( $dbh ) {
+ my $msg = "Failed to connect to $dsn as user '$user': ". $DBI::errstr;
+ print STDERR $msg; exit -1;
+ }
+ return $dbh;
+}
+
1;
commit 456077d3868680cca6056cd63051e62c9475d0ca
Author: Ruslan Zakirov <ruz at bestpractical.com>
Date: Fri Aug 5 13:26:32 2011 +0400
IR::Test->import_snapshot function
* loads data from file into DB
* mysql version only
diff --git a/lib/RT/IR/Test.pm b/lib/RT/IR/Test.pm
index 5a70647..12201aa 100644
--- a/lib/RT/IR/Test.pm
+++ b/lib/RT/IR/Test.pm
@@ -66,6 +66,33 @@ sub rtir_user {
);
}
+sub import_snapshot {
+ my $self = shift;
+ my $file = shift;
+
+ my $db_type = RT->Config->Get('DatabaseType');
+
+ if ( $db_type eq 'mysql' ) {
+ my @args = ('-u', $ENV{'RT_DBA_USER'});
+ if ( length $ENV{'RT_DBA_PASSWORD'} ) {
+ push @args, '--password='. $ENV{'RT_DBA_PASSWORD'}
+ }
+ push @args, RT->Config->Get('DatabaseName');
+ my $cmd = $ENV{'RT_TEST_MYSQL_CLIENT'} || 'mysql';
+
+ Test::More::diag("About to run `". join(' ', $cmd, @args) ."`");
+
+ open my $fh, "|-", $cmd, @args
+ or die "couldn't run mysql: $!";
+ print $fh $self->file_content( ['t','data', 'snapshot', $db_type, $file] );
+ close $fh;
+
+ RT::Test::__reconnect_rt();
+ } else {
+ die "Importing snapshot is not implemented for $db_type";
+ }
+}
+
sub get_admin_dbh {
return _get_dbh( RT::Handle->DSN, $ENV{'RT_DBA_USER'}, $ENV{'RT_DBA_PASSWORD'} );
}
commit a7d2e5ca830b118096fd3a540f7626f3bac18c9a
Author: Ruslan Zakirov <ruz at bestpractical.com>
Date: Fri Aug 5 13:27:44 2011 +0400
mysql backup of RT 4.0.1 + RTIR 2.6.0
so RT is already upgraded and RTIR is not, it's not ideal,
but at least we can test some aspects and try testing upgrade
diff --git a/t/data/snapshot/mysql/rtir-2.6.after-rt-upgrade.sql b/t/data/snapshot/mysql/rtir-2.6.after-rt-upgrade.sql
new file mode 100644
index 0000000..b96a9e5
--- /dev/null
+++ b/t/data/snapshot/mysql/rtir-2.6.after-rt-upgrade.sql
@@ -0,0 +1,1031 @@
+-- MySQL dump 10.13 Distrib 5.1.56, for apple-darwin10.7.0 (x86_64)
+--
+-- Host: localhost Database: rt4test
+-- ------------------------------------------------------
+-- Server version 5.1.56-log
+
+/*!40101 SET @OLD_CHARACTER_SET_CLIENT=@@CHARACTER_SET_CLIENT */;
+/*!40101 SET @OLD_CHARACTER_SET_RESULTS=@@CHARACTER_SET_RESULTS */;
+/*!40101 SET @OLD_COLLATION_CONNECTION=@@COLLATION_CONNECTION */;
+/*!40101 SET NAMES utf8 */;
+/*!40103 SET @OLD_TIME_ZONE=@@TIME_ZONE */;
+/*!40103 SET TIME_ZONE='+00:00' */;
+/*!40014 SET @OLD_UNIQUE_CHECKS=@@UNIQUE_CHECKS, UNIQUE_CHECKS=0 */;
+/*!40014 SET @OLD_FOREIGN_KEY_CHECKS=@@FOREIGN_KEY_CHECKS, FOREIGN_KEY_CHECKS=0 */;
+/*!40101 SET @OLD_SQL_MODE=@@SQL_MODE, SQL_MODE='NO_AUTO_VALUE_ON_ZERO' */;
+/*!40111 SET @OLD_SQL_NOTES=@@SQL_NOTES, SQL_NOTES=0 */;
+
+--
+-- Table structure for table `ACL`
+--
+
+DROP TABLE IF EXISTS `ACL`;
+/*!40101 SET @saved_cs_client = @@character_set_client */;
+/*!40101 SET character_set_client = utf8 */;
+CREATE TABLE `ACL` (
+ `id` int(11) NOT NULL AUTO_INCREMENT,
+ `PrincipalType` varchar(25) CHARACTER SET ascii NOT NULL,
+ `PrincipalId` int(11) NOT NULL,
+ `RightName` varchar(25) CHARACTER SET ascii NOT NULL,
+ `ObjectType` varchar(25) CHARACTER SET ascii NOT NULL,
+ `ObjectId` int(11) NOT NULL DEFAULT '0',
+ `Creator` int(11) NOT NULL DEFAULT '0',
+ `Created` datetime DEFAULT NULL,
+ `LastUpdatedBy` int(11) NOT NULL DEFAULT '0',
+ `LastUpdated` datetime DEFAULT NULL,
+ PRIMARY KEY (`id`),
+ KEY `ACL1` (`RightName`,`ObjectType`,`ObjectId`,`PrincipalType`,`PrincipalId`)
+) ENGINE=InnoDB AUTO_INCREMENT=105 DEFAULT CHARSET=utf8;
+/*!40101 SET character_set_client = @saved_cs_client */;
+
+--
+-- Dumping data for table `ACL`
+--
+
+LOCK TABLES `ACL` WRITE;
+/*!40000 ALTER TABLE `ACL` DISABLE KEYS */;
+INSERT INTO `ACL` VALUES (1,'Group',2,'SuperUser','RT::System',1,0,NULL,0,NULL),(2,'Group',7,'OwnTicket','RT::System',1,0,NULL,0,NULL),(3,'Group',13,'SuperUser','RT::System',1,0,NULL,0,NULL),(4,'Group',4,'ShowApprovalsTab','RT::System',1,0,NULL,0,NULL),(5,'Owner',28,'ModifyTicket','RT::Queue',3,0,NULL,0,NULL),(6,'Group',22,'ShowTemplate','RT::Queue',3,0,NULL,0,NULL),(7,'Group',22,'CreateTicket','RT::Queue',3,0,NULL,0,NULL),(8,'Group',22,'OwnTicket','RT::Queue',3,0,NULL,0,NULL),(9,'Group',22,'CommentOnTicket','RT::Queue',3,0,NULL,0,NULL),(10,'Group',22,'SeeQueue','RT::Queue',3,0,NULL,0,NULL),(11,'Group',22,'ShowTicket','RT::Queue',3,0,NULL,0,NULL),(12,'Group',22,'ShowTicketComments','RT::Queue',3,0,NULL,0,NULL),(13,'Group',22,'StealTicket','RT::Queue',3,0,NULL,0,NULL),(14,'Group',22,'TakeTicket','RT::Queue',3,0,NULL,0,NULL),(15,'Group',22,'Watch','RT::Queue',3,0,NULL,0,NULL),(16,'Owner',32,'ModifyTicket','RT::Queue',4,0,NULL,0,NULL),(17,'Group',22,'ShowTemplate','RT::Queue',4
,0,NULL,0,NULL),(18,'Group',22,'CreateTicket','RT::Queue',4,0,NULL,0,NULL),(19,'Group',22,'OwnTicket','RT::Queue',4,0,NULL,0,NULL),(20,'Group',22,'CommentOnTicket','RT::Queue',4,0,NULL,0,NULL),(21,'Group',22,'SeeQueue','RT::Queue',4,0,NULL,0,NULL),(22,'Group',22,'ShowTicket','RT::Queue',4,0,NULL,0,NULL),(23,'Group',22,'ShowTicketComments','RT::Queue',4,0,NULL,0,NULL),(24,'Group',22,'StealTicket','RT::Queue',4,0,NULL,0,NULL),(25,'Group',22,'TakeTicket','RT::Queue',4,0,NULL,0,NULL),(26,'Group',22,'Watch','RT::Queue',4,0,NULL,0,NULL),(27,'Owner',36,'ModifyTicket','RT::Queue',5,0,NULL,0,NULL),(28,'Group',22,'ShowTemplate','RT::Queue',5,0,NULL,0,NULL),(29,'Group',22,'CreateTicket','RT::Queue',5,0,NULL,0,NULL),(30,'Group',22,'OwnTicket','RT::Queue',5,0,NULL,0,NULL),(31,'Group',22,'CommentOnTicket','RT::Queue',5,0,NULL,0,NULL),(32,'Group',22,'SeeQueue','RT::Queue',5,0,NULL,0,NULL),(33,'Group',22,'ShowTicket','RT::Queue',5,0,NULL,0,NULL),(34,'Group',22,'ShowTicketComments','RT::Queu
e',5,0,NULL,0,NULL),(35,'Group',22,'StealTicket','RT::Queue',5,0,NULL,0,NULL),(36,'Group',22,'TakeTicket','RT::Queue',5,0,NULL,0,NULL),(37,'Group',22,'Watch','RT::Queue',5,0,NULL,0,NULL),(38,'Owner',40,'ModifyTicket','RT::Queue',6,0,NULL,0,NULL),(39,'Group',22,'ShowTemplate','RT::Queue',6,0,NULL,0,NULL),(40,'Group',22,'CreateTicket','RT::Queue',6,0,NULL,0,NULL),(41,'Group',22,'OwnTicket','RT::Queue',6,0,NULL,0,NULL),(42,'Group',22,'CommentOnTicket','RT::Queue',6,0,NULL,0,NULL),(43,'Group',22,'SeeQueue','RT::Queue',6,0,NULL,0,NULL),(44,'Group',22,'ShowTicket','RT::Queue',6,0,NULL,0,NULL),(45,'Group',22,'ShowTicketComments','RT::Queue',6,0,NULL,0,NULL),(46,'Group',22,'StealTicket','RT::Queue',6,0,NULL,0,NULL),(47,'Group',22,'TakeTicket','RT::Queue',6,0,NULL,0,NULL),(48,'Group',22,'Watch','RT::Queue',6,0,NULL,0,NULL),(49,'Group',3,'CreateTicket','RT::Queue',4,0,NULL,0,NULL),(50,'Group',3,'ReplyToTicket','RT::Queue',4,0,NULL,0,NULL),(51,'Group',3,'ReplyToTicket','RT::Queue',5,0,
NULL,0,NULL),(52,'Group',3,'ReplyToTicket','RT::Queue',6,0,NULL,0,NULL),(53,'Group',22,'ModifySelf','RT::System',1,0,NULL,0,NULL),(54,'Group',22,'CreateSavedSearch','RT::System',1,0,NULL,0,NULL),(55,'Group',22,'EditSavedSearches','RT::System',1,0,NULL,0,NULL),(56,'Group',22,'LoadSavedSearch','RT::System',1,0,NULL,0,NULL),(57,'Group',22,'ShowSavedSearches','RT::System',1,0,NULL,0,NULL),(58,'Group',22,'SeeCustomField','RT::CustomField',1,0,NULL,0,NULL),(59,'Group',22,'ModifyCustomField','RT::CustomField',1,0,NULL,0,NULL),(60,'Group',22,'SeeCustomField','RT::CustomField',2,0,NULL,0,NULL),(61,'Group',22,'ModifyCustomField','RT::CustomField',2,0,NULL,0,NULL),(62,'Group',22,'SeeCustomField','RT::CustomField',3,0,NULL,0,NULL),(63,'Group',22,'ModifyCustomField','RT::CustomField',3,0,NULL,0,NULL),(64,'Group',22,'SeeCustomField','RT::CustomField',4,0,NULL,0,NULL),(65,'Group',22,'ModifyCustomField','RT::CustomField',4,0,NULL,0,NULL),(66,'Group',22,'SeeCustomField','RT::CustomField',5,0
,NULL,0,NULL),(67,'Group',22,'ModifyCustomField','RT::CustomField',5,0,NULL,0,NULL),(68,'Group',22,'SeeCustomField','RT::CustomField',6,0,NULL,0,NULL),(69,'Group',22,'ModifyCustomField','RT::CustomField',6,0,NULL,0,NULL),(70,'Group',22,'SeeCustomField','RT::CustomField',7,0,NULL,0,NULL),(71,'Group',22,'ModifyCustomField','RT::CustomField',7,0,NULL,0,NULL),(72,'Group',22,'SeeCustomField','RT::CustomField',8,0,NULL,0,NULL),(73,'Group',22,'ModifyCustomField','RT::CustomField',8,0,NULL,0,NULL),(74,'Group',22,'SeeCustomField','RT::CustomField',9,0,NULL,0,NULL),(75,'Group',22,'ModifyCustomField','RT::CustomField',9,0,NULL,0,NULL),(76,'Group',22,'SeeCustomField','RT::CustomField',10,0,NULL,0,NULL),(77,'Group',22,'ModifyCustomField','RT::CustomField',10,0,NULL,0,NULL),(78,'Group',22,'SeeCustomField','RT::CustomField',11,0,NULL,0,NULL),(79,'Group',22,'ModifyCustomField','RT::CustomField',11,0,NULL,0,NULL),(80,'Group',22,'SeeCustomField','RT::CustomField',12,0,NULL,0,NULL),(81,'Group'
,22,'ModifyCustomField','RT::CustomField',12,0,NULL,0,NULL),(82,'Group',22,'SeeCustomField','RT::CustomField',13,0,NULL,0,NULL),(83,'Group',22,'ModifyCustomField','RT::CustomField',13,0,NULL,0,NULL),(84,'Group',22,'SeeCustomField','RT::CustomField',14,0,NULL,0,NULL),(85,'Group',22,'ModifyCustomField','RT::CustomField',14,0,NULL,0,NULL),(86,'Group',22,'SeeCustomField','RT::CustomField',15,0,NULL,0,NULL),(87,'Group',22,'ModifyCustomField','RT::CustomField',15,0,NULL,0,NULL),(88,'Group',22,'SeeCustomField','RT::CustomField',16,0,NULL,0,NULL),(89,'Group',22,'ModifyCustomField','RT::CustomField',16,0,NULL,0,NULL),(90,'Group',22,'SeeCustomField','RT::CustomField',17,0,NULL,0,NULL),(91,'Group',22,'ModifyCustomField','RT::CustomField',17,0,NULL,0,NULL),(92,'Group',22,'SeeCustomField','RT::CustomField',18,0,NULL,0,NULL),(93,'Group',22,'ModifyCustomField','RT::CustomField',18,0,NULL,0,NULL),(94,'Group',22,'SeeCustomField','RT::CustomField',19,0,NULL,0,NULL),(95,'Group',22,'ModifyCusto
mField','RT::CustomField',19,0,NULL,0,NULL),(96,'Group',22,'AdminClass','RT::FM::Class',1,0,NULL,0,NULL),(97,'Group',22,'AdminTopics','RT::FM::Class',1,0,NULL,0,NULL),(98,'Group',22,'CreateArticle','RT::FM::Class',1,0,NULL,0,NULL),(99,'Group',22,'ModifyArticle','RT::FM::Class',1,0,NULL,0,NULL),(100,'Group',22,'ModifyArticleTopics','RT::FM::Class',1,0,NULL,0,NULL),(101,'Group',22,'SeeClass','RT::FM::Class',1,0,NULL,0,NULL),(102,'Group',22,'ShowArticle','RT::FM::Class',1,0,NULL,0,NULL),(103,'Group',22,'ShowArticleHistory','RT::FM::Class',1,0,NULL,0,NULL),(104,'Group',22,'DeleteArticle','RT::FM::Class',1,0,NULL,0,NULL);
+/*!40000 ALTER TABLE `ACL` ENABLE KEYS */;
+UNLOCK TABLES;
+
+--
+-- Table structure for table `Articles`
+--
+
+DROP TABLE IF EXISTS `Articles`;
+/*!40101 SET @saved_cs_client = @@character_set_client */;
+/*!40101 SET character_set_client = utf8 */;
+CREATE TABLE `Articles` (
+ `id` int(11) NOT NULL AUTO_INCREMENT,
+ `Name` varchar(255) NOT NULL DEFAULT '',
+ `Summary` varchar(255) NOT NULL DEFAULT '',
+ `SortOrder` int(11) NOT NULL DEFAULT '0',
+ `Class` int(11) NOT NULL DEFAULT '0',
+ `Parent` int(11) NOT NULL DEFAULT '0',
+ `URI` varchar(255) CHARACTER SET ascii DEFAULT NULL,
+ `Creator` int(11) NOT NULL DEFAULT '0',
+ `Created` datetime DEFAULT NULL,
+ `LastUpdatedBy` int(11) NOT NULL DEFAULT '0',
+ `LastUpdated` datetime DEFAULT NULL,
+ PRIMARY KEY (`id`)
+) ENGINE=InnoDB DEFAULT CHARSET=utf8;
+/*!40101 SET character_set_client = @saved_cs_client */;
+
+--
+-- Dumping data for table `Articles`
+--
+
+LOCK TABLES `Articles` WRITE;
+/*!40000 ALTER TABLE `Articles` DISABLE KEYS */;
+/*!40000 ALTER TABLE `Articles` ENABLE KEYS */;
+UNLOCK TABLES;
+
+--
+-- Table structure for table `Classes`
+--
+
+DROP TABLE IF EXISTS `Classes`;
+/*!40101 SET @saved_cs_client = @@character_set_client */;
+/*!40101 SET character_set_client = utf8 */;
+CREATE TABLE `Classes` (
+ `id` int(11) NOT NULL AUTO_INCREMENT,
+ `Name` varchar(255) NOT NULL DEFAULT '',
+ `Description` varchar(255) NOT NULL DEFAULT '',
+ `SortOrder` int(11) NOT NULL DEFAULT '0',
+ `Disabled` int(2) NOT NULL DEFAULT '0',
+ `Creator` int(11) NOT NULL DEFAULT '0',
+ `Created` datetime DEFAULT NULL,
+ `LastUpdatedBy` int(11) NOT NULL DEFAULT '0',
+ `LastUpdated` datetime DEFAULT NULL,
+ `HotList` int(2) NOT NULL DEFAULT '0',
+ PRIMARY KEY (`id`)
+) ENGINE=InnoDB DEFAULT CHARSET=utf8;
+/*!40101 SET character_set_client = @saved_cs_client */;
+
+--
+-- Dumping data for table `Classes`
+--
+
+LOCK TABLES `Classes` WRITE;
+/*!40000 ALTER TABLE `Classes` DISABLE KEYS */;
+/*!40000 ALTER TABLE `Classes` ENABLE KEYS */;
+UNLOCK TABLES;
+
+--
+-- Table structure for table `CustomFieldValues`
+--
+
+DROP TABLE IF EXISTS `CustomFieldValues`;
+/*!40101 SET @saved_cs_client = @@character_set_client */;
+/*!40101 SET character_set_client = utf8 */;
+CREATE TABLE `CustomFieldValues` (
+ `id` int(11) NOT NULL AUTO_INCREMENT,
+ `CustomField` int(11) NOT NULL,
+ `Name` varchar(200) DEFAULT NULL,
+ `Description` varchar(255) DEFAULT NULL,
+ `SortOrder` int(11) NOT NULL DEFAULT '0',
+ `Creator` int(11) NOT NULL DEFAULT '0',
+ `Created` datetime DEFAULT NULL,
+ `LastUpdatedBy` int(11) NOT NULL DEFAULT '0',
+ `LastUpdated` datetime DEFAULT NULL,
+ `Category` varchar(255) DEFAULT NULL,
+ PRIMARY KEY (`id`),
+ KEY `CustomFieldValues1` (`CustomField`)
+) ENGINE=InnoDB AUTO_INCREMENT=40 DEFAULT CHARSET=utf8;
+/*!40101 SET character_set_client = @saved_cs_client */;
+
+--
+-- Dumping data for table `CustomFieldValues`
+--
+
+LOCK TABLES `CustomFieldValues` WRITE;
+/*!40000 ALTER TABLE `CustomFieldValues` DISABLE KEYS */;
+INSERT INTO `CustomFieldValues` VALUES (1,1,'open','',1,1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22',NULL),(2,1,'resolved','',2,1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22',NULL),(3,1,'abandoned','',3,1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22',NULL),(4,2,'EDUNET','',1,1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22',NULL),(5,2,'GOVNET','',2,1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22',NULL),(6,3,'new','',1,1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22',NULL),(7,3,'open','',2,1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22',NULL),(8,3,'resolved','',3,1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22',NULL),(9,3,'rejected','',4,1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22',NULL),(10,4,'open','',1,1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22',NULL),(11,4,'resolved','',2,1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22',NULL),(12,5,'pending activation','',1,1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22',NULL),(13,5,'active','',2,1,'2011-08-03 19:34:22',1,'2011-08-03
19:34:22',NULL),(14,5,'pending removal','',3,1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22',NULL),(15,5,'removed','',4,1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22',NULL),(16,7,'successfully resolved','',1,1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22',NULL),(17,7,'no resolution reached','',2,1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22',NULL),(18,7,'no response from customer','',3,1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22',NULL),(19,7,'no response from other ISP','',4,1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22',NULL),(20,8,'Full service','',1,1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22',NULL),(21,8,'Full service: out of hours','',2,1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22',NULL),(22,8,'Reduced service','',3,1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22',NULL),(23,9,'AbuseDesk','',1,1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22',NULL),(24,9,'IncidentCoord','',2,1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22',NULL),(25,10,'Spam','',1,1,'2011-08-03 1
9:34:22',1,'2011-08-03 19:34:22',NULL),(26,10,'System Compromise','',2,1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22',NULL),(27,10,'Query','',3,1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22',NULL),(28,10,'Scan','',4,1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22',NULL),(29,10,'Denial of Service','',5,1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22',NULL),(30,10,'Piracy','',6,1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22',NULL),(31,11,'Email','',1,1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22',NULL),(32,11,'Telephone','',2,1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22',NULL),(33,11,'Other','',3,1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22',NULL),(34,12,'customer','',1,1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22',NULL),(35,12,'external individual','',2,1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22',NULL),(36,12,'other ISP','',3,1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22',NULL),(37,12,'police','',4,1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22',NULL),(38,12,'othe
r IRT','',5,1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22',NULL),(39,12,'other','',6,1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22',NULL);
+/*!40000 ALTER TABLE `CustomFieldValues` ENABLE KEYS */;
+UNLOCK TABLES;
+
+--
+-- Table structure for table `CustomFields`
+--
+
+DROP TABLE IF EXISTS `CustomFields`;
+/*!40101 SET @saved_cs_client = @@character_set_client */;
+/*!40101 SET character_set_client = utf8 */;
+CREATE TABLE `CustomFields` (
+ `id` int(11) NOT NULL AUTO_INCREMENT,
+ `Name` varchar(200) DEFAULT NULL,
+ `Type` varchar(200) CHARACTER SET ascii DEFAULT NULL,
+ `MaxValues` int(11) DEFAULT NULL,
+ `Pattern` text,
+ `Repeated` smallint(6) NOT NULL DEFAULT '0',
+ `Description` varchar(255) DEFAULT NULL,
+ `SortOrder` int(11) NOT NULL DEFAULT '0',
+ `LookupType` varchar(255) CHARACTER SET ascii NOT NULL,
+ `Creator` int(11) NOT NULL DEFAULT '0',
+ `Created` datetime DEFAULT NULL,
+ `LastUpdatedBy` int(11) NOT NULL DEFAULT '0',
+ `LastUpdated` datetime DEFAULT NULL,
+ `Disabled` smallint(6) NOT NULL DEFAULT '0',
+ `BasedOn` int(11) DEFAULT NULL,
+ `RenderType` varchar(64) DEFAULT NULL,
+ `ValuesClass` varchar(64) CHARACTER SET ascii DEFAULT NULL,
+ PRIMARY KEY (`id`)
+) ENGINE=InnoDB AUTO_INCREMENT=20 DEFAULT CHARSET=utf8;
+/*!40101 SET character_set_client = @saved_cs_client */;
+
+--
+-- Dumping data for table `CustomFields`
+--
+
+LOCK TABLES `CustomFields` WRITE;
+/*!40000 ALTER TABLE `CustomFields` DISABLE KEYS */;
+INSERT INTO `CustomFields` VALUES (1,'State','Select',1,'',0,'State for Incidents RTIR queue',0,'RT::Queue-RT::Ticket',1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22',0,NULL,NULL,NULL),(2,'Constituency','Select',1,'',0,'Constituency for RTIR queues',0,'RT::Queue-RT::Ticket',1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22',0,NULL,NULL,NULL),(3,'State','Select',1,'',0,'State for Incident Reports RTIR queue',0,'RT::Queue-RT::Ticket',1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22',0,NULL,NULL,NULL),(4,'State','Select',1,'',0,'State for Investigations RTIR queue',0,'RT::Queue-RT::Ticket',1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22',0,NULL,NULL,NULL),(5,'State','Select',1,'',0,'State for Blocks RTIR queue',0,'RT::Queue-RT::Ticket',1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22',0,NULL,NULL,NULL),(6,'Description','Freeform',1,'',0,'Description for Incidents RTIR queue',0,'RT::Queue-RT::Ticket',1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22',0,NULL,NULL,NULL),(7,'Resolution','Sele
ct',1,'',0,'Resolution for Incidents RTIR queue',0,'RT::Queue-RT::Ticket',1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22',0,NULL,NULL,NULL),(8,'SLA','Select',1,'',0,'SLA for Incident Reports RTIR queue',0,'RT::Queue-RT::Ticket',1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22',0,NULL,NULL,NULL),(9,'Function','Select',1,'',0,'Function for Incidents RTIR queue',0,'RT::Queue-RT::Ticket',1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22',0,NULL,NULL,NULL),(10,'Classification','Select',1,'',0,'Classification for Incidents RTIR queue',0,'RT::Queue-RT::Ticket',1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22',0,NULL,NULL,NULL),(11,'How Reported','Select',1,'',0,'How the incident was reported for Incident Reports RTIR queue',0,'RT::Queue-RT::Ticket',1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22',0,NULL,NULL,NULL),(12,'Reporter Type','Select',1,'',0,'Reporter type for Incident Reports RTIR queue',0,'RT::Queue-RT::Ticket',1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22',0,NULL,NULL,NULL),(13
,'IP','Freeform',0,'(?-xism:(?#IP/IP-IP/CIDR)^(?:|\\s*(?:(?:25[0-5]|2[0-4][0-9]|[0-1]?[0-9]{1,2})[.](?:25[0-5]|2[0-4][0-9]|[0-1]?[0-9]{1,2})[.](?:25[0-5]|2[0-4][0-9]|[0-1]?[0-9]{1,2})[.](?:25[0-5]|2[0-4][0-9]|[0-1]?[0-9]{1,2}))(?:\\s*-\\s*(?:(?:25[0-5]|2[0-4][0-9]|[0-1]?[0-9]{1,2})[.](?:25[0-5]|2[0-4][0-9]|[0-1]?[0-9]{1,2})[.](?:25[0-5]|2[0-4][0-9]|[0-1]?[0-9]{1,2})[.](?:25[0-5]|2[0-4][0-9]|[0-1]?[0-9]{1,2})))?\\s*|(?:(?:25[0-5]|2[0-4][0-9]|[0-1]?[0-9]?[0-9])\\.(?:25[0-5]|2[0-4][0-9]|[0-1]?[0-9]?[0-9])(?:\\.(?:25[0-5]|2[0-4][0-9]|[0-1]?[0-9]?[0-9]))?(?:\\.(?:25[0-5]|2[0-4][0-9]|[0-1]?[0-9]?[0-9]))?)\\/(?:3[0-2]|[1-2]?[0-9]))$)',0,'IP address for RTIR queues',0,'RT::Queue-RT::Ticket',1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22',0,NULL,NULL,NULL),(14,'Netmask','Freeform',1,'',0,'Network mask for Blocks RTIR queue',0,'RT::Queue-RT::Ticket',1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22',0,NULL,NULL,NULL),(15,'Port','Freeform',1,'',0,'Port for Blocks RTIR queue',0,'RT::Queue-
RT::Ticket',1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22',0,NULL,NULL,NULL),(16,'Where Blocked','Freeform',1,'',0,'Where the block is placed for Blocks RTIR queue',0,'RT::Queue-RT::Ticket',1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22',0,NULL,NULL,NULL),(17,'Customer','Select',0,'',0,'Customer for Incident Reports RTIR queue',0,'RT::Queue-RT::Ticket',1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22',0,NULL,NULL,NULL),(18,'Customer','Select',1,'',0,'Customer for Investigations RTIR queue',0,'RT::Queue-RT::Ticket',1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22',0,NULL,NULL,NULL),(19,'Response','Text',1,'',0,'Response to be inserted into the ticket',0,'RT::FM::Class-RT::FM::Article',1,'2011-08-03 19:34:24',1,'2011-08-03 19:34:24',0,NULL,NULL,NULL);
+/*!40000 ALTER TABLE `CustomFields` ENABLE KEYS */;
+UNLOCK TABLES;
+
+--
+-- Table structure for table `FM_Articles`
+--
+
+DROP TABLE IF EXISTS `FM_Articles`;
+/*!40101 SET @saved_cs_client = @@character_set_client */;
+/*!40101 SET character_set_client = utf8 */;
+CREATE TABLE `FM_Articles` (
+ `id` int(11) NOT NULL AUTO_INCREMENT,
+ `Name` varchar(255) NOT NULL DEFAULT '',
+ `Summary` varchar(255) NOT NULL DEFAULT '',
+ `SortOrder` int(11) NOT NULL DEFAULT '0',
+ `Class` int(11) NOT NULL DEFAULT '0',
+ `Parent` int(11) NOT NULL DEFAULT '0',
+ `URI` varchar(255) CHARACTER SET ascii DEFAULT NULL,
+ `Creator` int(11) NOT NULL DEFAULT '0',
+ `Created` datetime DEFAULT NULL,
+ `LastUpdatedBy` int(11) NOT NULL DEFAULT '0',
+ `LastUpdated` datetime DEFAULT NULL,
+ PRIMARY KEY (`id`)
+) ENGINE=InnoDB DEFAULT CHARSET=utf8;
+/*!40101 SET character_set_client = @saved_cs_client */;
+
+--
+-- Dumping data for table `FM_Articles`
+--
+
+LOCK TABLES `FM_Articles` WRITE;
+/*!40000 ALTER TABLE `FM_Articles` DISABLE KEYS */;
+/*!40000 ALTER TABLE `FM_Articles` ENABLE KEYS */;
+UNLOCK TABLES;
+
+--
+-- Table structure for table `FM_Classes`
+--
+
+DROP TABLE IF EXISTS `FM_Classes`;
+/*!40101 SET @saved_cs_client = @@character_set_client */;
+/*!40101 SET character_set_client = utf8 */;
+CREATE TABLE `FM_Classes` (
+ `id` int(11) NOT NULL AUTO_INCREMENT,
+ `Name` varchar(255) NOT NULL DEFAULT '',
+ `Description` varchar(255) NOT NULL DEFAULT '',
+ `SortOrder` int(11) NOT NULL DEFAULT '0',
+ `Disabled` int(2) NOT NULL DEFAULT '0',
+ `Creator` int(11) NOT NULL DEFAULT '0',
+ `Created` datetime DEFAULT NULL,
+ `LastUpdatedBy` int(11) NOT NULL DEFAULT '0',
+ `LastUpdated` datetime DEFAULT NULL,
+ `HotList` int(2) NOT NULL DEFAULT '0',
+ PRIMARY KEY (`id`)
+) ENGINE=InnoDB AUTO_INCREMENT=2 DEFAULT CHARSET=utf8;
+/*!40101 SET character_set_client = @saved_cs_client */;
+
+--
+-- Dumping data for table `FM_Classes`
+--
+
+LOCK TABLES `FM_Classes` WRITE;
+/*!40000 ALTER TABLE `FM_Classes` DISABLE KEYS */;
+INSERT INTO `FM_Classes` VALUES (1,'Templates','Response templates',0,0,1,'2011-08-03 19:34:24',1,'2011-08-03 19:34:24',1);
+/*!40000 ALTER TABLE `FM_Classes` ENABLE KEYS */;
+UNLOCK TABLES;
+
+--
+-- Table structure for table `FM_ObjectTopics`
+--
+
+DROP TABLE IF EXISTS `FM_ObjectTopics`;
+/*!40101 SET @saved_cs_client = @@character_set_client */;
+/*!40101 SET character_set_client = utf8 */;
+CREATE TABLE `FM_ObjectTopics` (
+ `id` int(11) NOT NULL AUTO_INCREMENT,
+ `Topic` int(11) NOT NULL DEFAULT '0',
+ `ObjectType` varchar(64) CHARACTER SET ascii NOT NULL DEFAULT '',
+ `ObjectId` int(11) NOT NULL DEFAULT '0',
+ PRIMARY KEY (`id`)
+) ENGINE=InnoDB DEFAULT CHARSET=utf8;
+/*!40101 SET character_set_client = @saved_cs_client */;
+
+--
+-- Dumping data for table `FM_ObjectTopics`
+--
+
+LOCK TABLES `FM_ObjectTopics` WRITE;
+/*!40000 ALTER TABLE `FM_ObjectTopics` DISABLE KEYS */;
+/*!40000 ALTER TABLE `FM_ObjectTopics` ENABLE KEYS */;
+UNLOCK TABLES;
+
+--
+-- Table structure for table `FM_Topics`
+--
+
+DROP TABLE IF EXISTS `FM_Topics`;
+/*!40101 SET @saved_cs_client = @@character_set_client */;
+/*!40101 SET character_set_client = utf8 */;
+CREATE TABLE `FM_Topics` (
+ `id` int(11) NOT NULL AUTO_INCREMENT,
+ `Parent` int(11) NOT NULL DEFAULT '0',
+ `Name` varchar(255) NOT NULL DEFAULT '',
+ `Description` varchar(255) NOT NULL DEFAULT '',
+ `ObjectType` varchar(64) CHARACTER SET ascii NOT NULL DEFAULT '',
+ `ObjectId` int(11) NOT NULL DEFAULT '0',
+ PRIMARY KEY (`id`)
+) ENGINE=InnoDB DEFAULT CHARSET=utf8;
+/*!40101 SET character_set_client = @saved_cs_client */;
+
+--
+-- Dumping data for table `FM_Topics`
+--
+
+LOCK TABLES `FM_Topics` WRITE;
+/*!40000 ALTER TABLE `FM_Topics` DISABLE KEYS */;
+/*!40000 ALTER TABLE `FM_Topics` ENABLE KEYS */;
+UNLOCK TABLES;
+
+--
+-- Table structure for table `GroupMembers`
+--
+
+DROP TABLE IF EXISTS `GroupMembers`;
+/*!40101 SET @saved_cs_client = @@character_set_client */;
+/*!40101 SET character_set_client = utf8 */;
+CREATE TABLE `GroupMembers` (
+ `id` int(11) NOT NULL AUTO_INCREMENT,
+ `GroupId` int(11) NOT NULL DEFAULT '0',
+ `MemberId` int(11) NOT NULL DEFAULT '0',
+ `Creator` int(11) NOT NULL DEFAULT '0',
+ `Created` datetime DEFAULT NULL,
+ `LastUpdatedBy` int(11) NOT NULL DEFAULT '0',
+ `LastUpdated` datetime DEFAULT NULL,
+ PRIMARY KEY (`id`),
+ UNIQUE KEY `GroupMembers1` (`GroupId`,`MemberId`)
+) ENGINE=InnoDB AUTO_INCREMENT=22 DEFAULT CHARSET=utf8;
+/*!40101 SET character_set_client = @saved_cs_client */;
+
+--
+-- Dumping data for table `GroupMembers`
+--
+
+LOCK TABLES `GroupMembers` WRITE;
+/*!40000 ALTER TABLE `GroupMembers` DISABLE KEYS */;
+INSERT INTO `GroupMembers` VALUES (1,2,1,0,NULL,0,NULL),(2,7,6,0,NULL,0,NULL),(3,3,6,0,NULL,0,NULL),(4,5,6,0,NULL,0,NULL),(5,13,12,0,NULL,0,NULL),(6,3,12,0,NULL,0,NULL),(7,4,12,0,NULL,0,NULL),(8,42,41,0,NULL,0,NULL),(9,3,41,0,NULL,0,NULL),(10,4,41,0,NULL,0,NULL),(11,22,41,0,NULL,0,NULL),(12,44,41,0,NULL,0,NULL),(13,46,23,0,NULL,0,NULL),(14,48,41,0,NULL,0,NULL),(15,50,23,0,NULL,0,NULL),(16,52,41,0,NULL,0,NULL),(17,54,23,0,NULL,0,NULL),(18,56,12,0,NULL,0,NULL),(19,58,23,0,NULL,0,NULL),(20,60,12,0,NULL,0,NULL),(21,62,23,0,NULL,0,NULL);
+/*!40000 ALTER TABLE `GroupMembers` ENABLE KEYS */;
+UNLOCK TABLES;
+
+--
+-- Table structure for table `Groups`
+--
+
+DROP TABLE IF EXISTS `Groups`;
+/*!40101 SET @saved_cs_client = @@character_set_client */;
+/*!40101 SET character_set_client = utf8 */;
+CREATE TABLE `Groups` (
+ `id` int(11) NOT NULL AUTO_INCREMENT,
+ `Name` varchar(200) DEFAULT NULL,
+ `Description` varchar(255) DEFAULT NULL,
+ `Domain` varchar(64) CHARACTER SET ascii DEFAULT NULL,
+ `Type` varchar(64) CHARACTER SET ascii DEFAULT NULL,
+ `Instance` int(11) DEFAULT NULL,
+ `Creator` int(11) NOT NULL DEFAULT '0',
+ `Created` datetime DEFAULT NULL,
+ `LastUpdatedBy` int(11) NOT NULL DEFAULT '0',
+ `LastUpdated` datetime DEFAULT NULL,
+ PRIMARY KEY (`id`),
+ KEY `Groups1` (`Domain`,`Instance`,`Type`,`id`),
+ KEY `Groups2` (`Type`,`Instance`)
+) ENGINE=InnoDB AUTO_INCREMENT=63 DEFAULT CHARSET=utf8;
+/*!40101 SET character_set_client = @saved_cs_client */;
+
+--
+-- Dumping data for table `Groups`
+--
+
+LOCK TABLES `Groups` WRITE;
+/*!40000 ALTER TABLE `Groups` DISABLE KEYS */;
+INSERT INTO `Groups` VALUES (2,'User 1','ACL equiv. for user 1','ACLEquivalence','UserEquiv',1,0,NULL,0,NULL),(3,'','Pseudogroup for internal use','SystemInternal','Everyone',0,0,NULL,0,NULL),(4,'','Pseudogroup for internal use','SystemInternal','Privileged',0,0,NULL,0,NULL),(5,'','Pseudogroup for internal use','SystemInternal','Unprivileged',0,0,NULL,0,NULL),(7,'User 6','ACL equiv. for user 6','ACLEquivalence','UserEquiv',6,0,NULL,0,NULL),(8,'','SystemRolegroup for internal use','RT::System-Role','Owner',0,0,NULL,0,NULL),(9,'','SystemRolegroup for internal use','RT::System-Role','Requestor',0,0,NULL,0,NULL),(10,'','SystemRolegroup for internal use','RT::System-Role','Cc',0,0,NULL,0,NULL),(11,'','SystemRolegroup for internal use','RT::System-Role','AdminCc',0,0,NULL,0,NULL),(13,'User 12','ACL equiv. for user 12','ACLEquivalence','UserEquiv',12,0,NULL,0,NULL),(14,NULL,NULL,'RT::Queue-Role','Cc',1,0,NULL,0,NULL),(15,NULL,NULL,'RT::Queue-Role','AdminCc',1,0,NULL,0,NULL),(16,NUL
L,NULL,'RT::Queue-Role','Requestor',1,0,NULL,0,NULL),(17,NULL,NULL,'RT::Queue-Role','Owner',1,0,NULL,0,NULL),(18,NULL,NULL,'RT::Queue-Role','Cc',2,0,NULL,0,NULL),(19,NULL,NULL,'RT::Queue-Role','AdminCc',2,0,NULL,0,NULL),(20,NULL,NULL,'RT::Queue-Role','Requestor',2,0,NULL,0,NULL),(21,NULL,NULL,'RT::Queue-Role','Owner',2,0,NULL,0,NULL),(22,'DutyTeam','Duty Team Members','UserDefined','Privileged',0,0,NULL,0,NULL),(23,'DutyTeam EDUNET','Duty Team responsible for EDUNET constituency','UserDefined','Privileged',0,0,NULL,0,NULL),(24,'DutyTeam GOVNET','Duty Team responsible for GOVNET constituency','UserDefined','Privileged',0,0,NULL,0,NULL),(25,NULL,NULL,'RT::Queue-Role','Cc',3,0,NULL,0,NULL),(26,NULL,NULL,'RT::Queue-Role','AdminCc',3,0,NULL,0,NULL),(27,NULL,NULL,'RT::Queue-Role','Requestor',3,0,NULL,0,NULL),(28,NULL,NULL,'RT::Queue-Role','Owner',3,0,NULL,0,NULL),(29,NULL,NULL,'RT::Queue-Role','Cc',4,0,NULL,0,NULL),(30,NULL,NULL,'RT::Queue-Role','AdminCc',4,0,NULL,0,NULL),(31,NULL
,NULL,'RT::Queue-Role','Requestor',4,0,NULL,0,NULL),(32,NULL,NULL,'RT::Queue-Role','Owner',4,0,NULL,0,NULL),(33,NULL,NULL,'RT::Queue-Role','Cc',5,0,NULL,0,NULL),(34,NULL,NULL,'RT::Queue-Role','AdminCc',5,0,NULL,0,NULL),(35,NULL,NULL,'RT::Queue-Role','Requestor',5,0,NULL,0,NULL),(36,NULL,NULL,'RT::Queue-Role','Owner',5,0,NULL,0,NULL),(37,NULL,NULL,'RT::Queue-Role','Cc',6,0,NULL,0,NULL),(38,NULL,NULL,'RT::Queue-Role','AdminCc',6,0,NULL,0,NULL),(39,NULL,NULL,'RT::Queue-Role','Requestor',6,0,NULL,0,NULL),(40,NULL,NULL,'RT::Queue-Role','Owner',6,0,NULL,0,NULL),(42,'User 41','ACL equiv. for user 41','ACLEquivalence','UserEquiv',41,0,NULL,0,NULL),(43,NULL,NULL,'RT::Ticket-Role','Requestor',1,0,NULL,0,NULL),(44,NULL,NULL,'RT::Ticket-Role','Owner',1,0,NULL,0,NULL),(45,NULL,NULL,'RT::Ticket-Role','Cc',1,0,NULL,0,NULL),(46,NULL,NULL,'RT::Ticket-Role','AdminCc',1,0,NULL,0,NULL),(47,NULL,NULL,'RT::Ticket-Role','Requestor',2,0,NULL,0,NULL),(48,NULL,NULL,'RT::Ticket-Role','Owner',2,0,NULL,
0,NULL),(49,NULL,NULL,'RT::Ticket-Role','Cc',2,0,NULL,0,NULL),(50,NULL,NULL,'RT::Ticket-Role','AdminCc',2,0,NULL,0,NULL),(51,NULL,NULL,'RT::Ticket-Role','Requestor',3,0,NULL,0,NULL),(52,NULL,NULL,'RT::Ticket-Role','Owner',3,0,NULL,0,NULL),(53,NULL,NULL,'RT::Ticket-Role','Cc',3,0,NULL,0,NULL),(54,NULL,NULL,'RT::Ticket-Role','AdminCc',3,0,NULL,0,NULL),(55,NULL,NULL,'RT::Ticket-Role','Requestor',4,0,NULL,0,NULL),(56,NULL,NULL,'RT::Ticket-Role','Owner',4,0,NULL,0,NULL),(57,NULL,NULL,'RT::Ticket-Role','Cc',4,0,NULL,0,NULL),(58,NULL,NULL,'RT::Ticket-Role','AdminCc',4,0,NULL,0,NULL),(59,NULL,NULL,'RT::Ticket-Role','Requestor',5,0,NULL,0,NULL),(60,NULL,NULL,'RT::Ticket-Role','Owner',5,0,NULL,0,NULL),(61,NULL,NULL,'RT::Ticket-Role','Cc',5,0,NULL,0,NULL),(62,NULL,NULL,'RT::Ticket-Role','AdminCc',5,0,NULL,0,NULL);
+/*!40000 ALTER TABLE `Groups` ENABLE KEYS */;
+UNLOCK TABLES;
+
+--
+-- Table structure for table `ObjectClasses`
+--
+
+DROP TABLE IF EXISTS `ObjectClasses`;
+/*!40101 SET @saved_cs_client = @@character_set_client */;
+/*!40101 SET character_set_client = utf8 */;
+CREATE TABLE `ObjectClasses` (
+ `id` int(11) NOT NULL AUTO_INCREMENT,
+ `Class` int(11) NOT NULL DEFAULT '0',
+ `ObjectType` varchar(255) CHARACTER SET ascii NOT NULL DEFAULT '',
+ `ObjectId` int(11) NOT NULL DEFAULT '0',
+ `Creator` int(11) NOT NULL DEFAULT '0',
+ `Created` datetime DEFAULT NULL,
+ `LastUpdatedBy` int(11) NOT NULL DEFAULT '0',
+ `LastUpdated` datetime DEFAULT NULL,
+ PRIMARY KEY (`id`)
+) ENGINE=InnoDB DEFAULT CHARSET=utf8;
+/*!40101 SET character_set_client = @saved_cs_client */;
+
+--
+-- Dumping data for table `ObjectClasses`
+--
+
+LOCK TABLES `ObjectClasses` WRITE;
+/*!40000 ALTER TABLE `ObjectClasses` DISABLE KEYS */;
+/*!40000 ALTER TABLE `ObjectClasses` ENABLE KEYS */;
+UNLOCK TABLES;
+
+--
+-- Table structure for table `ObjectCustomFields`
+--
+
+DROP TABLE IF EXISTS `ObjectCustomFields`;
+/*!40101 SET @saved_cs_client = @@character_set_client */;
+/*!40101 SET character_set_client = utf8 */;
+CREATE TABLE `ObjectCustomFields` (
+ `id` int(11) NOT NULL AUTO_INCREMENT,
+ `CustomField` int(11) NOT NULL,
+ `ObjectId` int(11) NOT NULL,
+ `SortOrder` int(11) NOT NULL DEFAULT '0',
+ `Creator` int(11) NOT NULL DEFAULT '0',
+ `Created` datetime DEFAULT NULL,
+ `LastUpdatedBy` int(11) NOT NULL DEFAULT '0',
+ `LastUpdated` datetime DEFAULT NULL,
+ PRIMARY KEY (`id`)
+) ENGINE=InnoDB AUTO_INCREMENT=26 DEFAULT CHARSET=utf8;
+/*!40101 SET character_set_client = @saved_cs_client */;
+
+--
+-- Dumping data for table `ObjectCustomFields`
+--
+
+LOCK TABLES `ObjectCustomFields` WRITE;
+/*!40000 ALTER TABLE `ObjectCustomFields` DISABLE KEYS */;
+INSERT INTO `ObjectCustomFields` VALUES (1,1,3,0,1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22'),(2,2,3,1,1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22'),(3,2,4,0,1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22'),(4,2,5,0,1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22'),(5,2,6,0,1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22'),(6,3,4,1,1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22'),(7,4,5,1,1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22'),(8,5,6,1,1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22'),(9,6,3,2,1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22'),(10,7,3,3,1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22'),(11,8,4,2,1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22'),(12,9,3,4,1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22'),(13,10,3,5,1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22'),(14,11,4,3,1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22'),(15,12,4,4,1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22'),(16,13,3,6,1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22'),(17,13,4,5
,1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22'),(18,13,5,2,1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22'),(19,13,6,2,1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22'),(20,14,6,3,1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22'),(21,15,6,4,1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22'),(22,16,6,5,1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22'),(23,17,4,6,1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22'),(24,18,5,3,1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22'),(25,19,1,0,1,'2011-08-03 19:34:24',1,'2011-08-03 19:34:24');
+/*!40000 ALTER TABLE `ObjectCustomFields` ENABLE KEYS */;
+UNLOCK TABLES;
+
+--
+-- Table structure for table `ObjectTopics`
+--
+
+DROP TABLE IF EXISTS `ObjectTopics`;
+/*!40101 SET @saved_cs_client = @@character_set_client */;
+/*!40101 SET character_set_client = utf8 */;
+CREATE TABLE `ObjectTopics` (
+ `id` int(11) NOT NULL AUTO_INCREMENT,
+ `Topic` int(11) NOT NULL DEFAULT '0',
+ `ObjectType` varchar(64) CHARACTER SET ascii NOT NULL DEFAULT '',
+ `ObjectId` int(11) NOT NULL DEFAULT '0',
+ PRIMARY KEY (`id`)
+) ENGINE=InnoDB DEFAULT CHARSET=utf8;
+/*!40101 SET character_set_client = @saved_cs_client */;
+
+--
+-- Dumping data for table `ObjectTopics`
+--
+
+LOCK TABLES `ObjectTopics` WRITE;
+/*!40000 ALTER TABLE `ObjectTopics` DISABLE KEYS */;
+/*!40000 ALTER TABLE `ObjectTopics` ENABLE KEYS */;
+UNLOCK TABLES;
+
+--
+-- Table structure for table `Queues`
+--
+
+DROP TABLE IF EXISTS `Queues`;
+/*!40101 SET @saved_cs_client = @@character_set_client */;
+/*!40101 SET character_set_client = utf8 */;
+CREATE TABLE `Queues` (
+ `id` int(11) NOT NULL AUTO_INCREMENT,
+ `Name` varchar(200) NOT NULL,
+ `Description` varchar(255) DEFAULT NULL,
+ `CorrespondAddress` varchar(120) CHARACTER SET ascii DEFAULT NULL,
+ `CommentAddress` varchar(120) CHARACTER SET ascii DEFAULT NULL,
+ `InitialPriority` int(11) NOT NULL DEFAULT '0',
+ `FinalPriority` int(11) NOT NULL DEFAULT '0',
+ `DefaultDueIn` int(11) NOT NULL DEFAULT '0',
+ `Creator` int(11) NOT NULL DEFAULT '0',
+ `Created` datetime DEFAULT NULL,
+ `LastUpdatedBy` int(11) NOT NULL DEFAULT '0',
+ `LastUpdated` datetime DEFAULT NULL,
+ `Disabled` smallint(6) NOT NULL DEFAULT '0',
+ `SubjectTag` varchar(120) DEFAULT NULL,
+ `Lifecycle` varchar(32) DEFAULT NULL,
+ PRIMARY KEY (`id`),
+ UNIQUE KEY `Queues1` (`Name`),
+ KEY `Queues2` (`Disabled`)
+) ENGINE=InnoDB AUTO_INCREMENT=7 DEFAULT CHARSET=utf8;
+/*!40101 SET character_set_client = @saved_cs_client */;
+
+--
+-- Dumping data for table `Queues`
+--
+
+LOCK TABLES `Queues` WRITE;
+/*!40000 ALTER TABLE `Queues` DISABLE KEYS */;
+INSERT INTO `Queues` VALUES (1,'General','The default queue','','',0,0,0,1,'2011-08-03 19:34:19',1,'2011-08-03 19:34:19',0,NULL,NULL),(2,'___Approvals','A system-internal queue for the approvals system','','',0,0,0,1,'2011-08-03 19:34:19',1,'2011-08-03 21:04:13',2,NULL,'approvals'),(3,'Incidents','','','',50,0,0,1,'2011-08-03 19:34:21',1,'2011-08-03 19:34:22',0,NULL,NULL),(4,'Incident Reports','','','',0,0,0,1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22',0,NULL,NULL),(5,'Investigations','','','',0,0,0,1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22',0,NULL,NULL),(6,'Blocks','','','',0,0,0,1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22',0,NULL,NULL);
+/*!40000 ALTER TABLE `Queues` ENABLE KEYS */;
+UNLOCK TABLES;
+
+--
+-- Table structure for table `ScripActions`
+--
+
+DROP TABLE IF EXISTS `ScripActions`;
+/*!40101 SET @saved_cs_client = @@character_set_client */;
+/*!40101 SET character_set_client = utf8 */;
+CREATE TABLE `ScripActions` (
+ `id` int(11) NOT NULL AUTO_INCREMENT,
+ `Name` varchar(200) DEFAULT NULL,
+ `Description` varchar(255) DEFAULT NULL,
+ `ExecModule` varchar(60) CHARACTER SET ascii DEFAULT NULL,
+ `Argument` varbinary(255) DEFAULT NULL,
+ `Creator` int(11) NOT NULL DEFAULT '0',
+ `Created` datetime DEFAULT NULL,
+ `LastUpdatedBy` int(11) NOT NULL DEFAULT '0',
+ `LastUpdated` datetime DEFAULT NULL,
+ PRIMARY KEY (`id`)
+) ENGINE=InnoDB AUTO_INCREMENT=42 DEFAULT CHARSET=utf8;
+/*!40101 SET character_set_client = @saved_cs_client */;
+
+--
+-- Dumping data for table `ScripActions`
+--
+
+LOCK TABLES `ScripActions` WRITE;
+/*!40000 ALTER TABLE `ScripActions` DISABLE KEYS */;
+INSERT INTO `ScripActions` VALUES (1,'Autoreply To Requestors','Always sends a message to the requestors independent of message sender','Autoreply','Requestor',1,'2011-08-03 19:34:19',1,'2011-08-03 19:34:19'),(2,'Notify Requestors','Sends a message to the requestors','Notify','Requestor',1,'2011-08-03 19:34:19',1,'2011-08-03 19:34:19'),(3,'Notify Owner as Comment','Sends mail to the owner','NotifyAsComment','Owner',1,'2011-08-03 19:34:19',1,'2011-08-03 19:34:19'),(4,'Notify Owner','Sends mail to the owner','Notify','Owner',1,'2011-08-03 19:34:19',1,'2011-08-03 19:34:19'),(5,'Notify Ccs as Comment','Sends mail to the Ccs as a comment','NotifyAsComment','Cc',1,'2011-08-03 19:34:19',1,'2011-08-03 19:34:19'),(6,'Notify Ccs','Sends mail to the Ccs','Notify','Cc',1,'2011-08-03 19:34:19',1,'2011-08-03 19:34:19'),(7,'Notify AdminCcs as Comment','Sends mail to the administrative Ccs as a comment','NotifyAsComment','AdminCc',1,'2011-08-03 19:34:19',1,'2011-08-03 19:34:19'),(8,'Notify
AdminCcs','Sends mail to the administrative Ccs','Notify','AdminCc',1,'2011-08-03 19:34:19',1,'2011-08-03 19:34:19'),(9,'Notify Requestors and Ccs as Comment','Send mail to requestors and Ccs as a comment','NotifyAsComment','Requestor,Cc',1,'2011-08-03 19:34:19',1,'2011-08-03 19:34:19'),(10,'Notify Requestors and Ccs','Send mail to requestors and Ccs','Notify','Requestor,Cc',1,'2011-08-03 19:34:19',1,'2011-08-03 19:34:19'),(11,'Notify Owner, Requestors, Ccs and AdminCcs as Comment','Send mail to owner and all watchers as a \"comment\"','NotifyAsComment','All',1,'2011-08-03 19:34:19',1,'2011-08-03 19:34:19'),(12,'Notify Owner, Requestors, Ccs and AdminCcs','Send mail to owner and all watchers','Notify','All',1,'2011-08-03 19:34:19',1,'2011-08-03 19:34:19'),(13,'Notify Other Recipients as Comment','Sends mail to explicitly listed Ccs and Bccs','NotifyAsComment','OtherRecipients',1,'2011-08-03 19:34:19',1,'2011-08-03 19:34:19'),(14,'Notify Other Recipients','Sends mail to expli
citly listed Ccs and Bccs','Notify','OtherRecipients',1,'2011-08-03 19:34:19',1,'2011-08-03 19:34:19'),(15,'User Defined','Perform a user-defined action','UserDefined',NULL,1,'2011-08-03 19:34:19',1,'2011-08-03 19:34:19'),(16,'Create Tickets','Create new tickets based on this scrip\'s template','CreateTickets',NULL,1,'2011-08-03 19:34:19',1,'2011-08-03 19:34:19'),(17,'Open Tickets','Open tickets on correspondence','AutoOpen',NULL,1,'2011-08-03 19:34:19',1,'2011-08-03 19:34:19'),(18,'Extract Subject Tag','Extract tags from a Transaction\'s subject and add them to the Ticket\'s subject.','ExtractSubjectTag',NULL,1,'2011-08-03 19:34:19',1,'2011-08-03 19:34:19'),(19,'RTIR Set Due to Now','Set the due date to the current time','RTIR_SetDueToNow',NULL,1,'2011-08-03 19:34:23',1,'2011-08-03 19:34:23'),(20,'RTIR Set Starts to Now','Set the starts date to the current time','RTIR_SetStartsToNow',NULL,1,'2011-08-03 19:34:23',1,'2011-08-03 19:34:23'),(21,'RTIR Set Started to Now','Set th
e started date to the current time','RTIR_SetStartedToNow',NULL,1,'2011-08-03 19:34:23',1,'2011-08-03 19:34:23'),(22,'RTIR Set Due by SLA','Set the due date according to SLA','RTIR_SetDueBySLA',NULL,1,'2011-08-03 19:34:23',1,'2011-08-03 19:34:23'),(23,'RTIR Set Due Correspond','Set the due date for correspondence','RTIR_SetDueCorrespond',NULL,1,'2011-08-03 19:34:23',1,'2011-08-03 19:34:23'),(24,'RTIR Set Due Reopen','Set the due date for a reopened ticket','RTIR_SetDueReopen',NULL,1,'2011-08-03 19:34:23',1,'2011-08-03 19:34:23'),(25,'RTIR Set Incident Due','Set the due date of parent Incident','RTIR_SetDueIncident',NULL,1,'2011-08-03 19:34:23',1,'2011-08-03 19:34:23'),(26,'RTIR Unset Due','Unset the due date','RTIR_UnsetDue',NULL,1,'2011-08-03 19:34:23',1,'2011-08-03 19:34:23'),(27,'RTIR Set Starts by Business Hours','Set the starts date according to Business Hours','RTIR_SetStartsByBizHours',NULL,1,'2011-08-03 19:34:24',1,'2011-08-03 19:34:24'),(28,'RTIR Set How Reported','
Set how the Incident Report was reported','RTIR_SetHowReported',NULL,1,'2011-08-03 19:34:24',1,'2011-08-03 19:34:24'),(29,'RTIR Resolve Children','Resolve an Incident\'s children','RTIR_ResolveChildren',NULL,1,'2011-08-03 19:34:24',1,'2011-08-03 19:34:24'),(30,'RTIR Change Child Ownership','Change the ownership of Incident\'s children','RTIR_ChangeChildOwnership',NULL,1,'2011-08-03 19:34:24',1,'2011-08-03 19:34:24'),(31,'RTIR Change Parent Ownership','Change the ownership of the parent Incident','RTIR_ChangeParentOwnership',NULL,1,'2011-08-03 19:34:24',1,'2011-08-03 19:34:24'),(32,'RTIR Open Parent','Open the parent Incident when a child reopens','RTIR_OpenParent',NULL,1,'2011-08-03 19:34:24',1,'2011-08-03 19:34:24'),(33,'RTIR Set Incident Report State','Set the state of an Incident Report','RTIR_SetIncidentReportState',NULL,1,'2011-08-03 19:34:24',1,'2011-08-03 19:34:24'),(34,'RTIR Set Investigation State','Set the state of an Investigation','RTIR_SetInvestigationState',NUL
L,1,'2011-08-03 19:34:24',1,'2011-08-03 19:34:24'),(35,'RTIR Set Block State','Set the state of a Block','RTIR_SetBlockState',NULL,1,'2011-08-03 19:34:24',1,'2011-08-03 19:34:24'),(36,'RTIR Set Incident State','Set the state of an Incident','RTIR_SetIncidentState',NULL,1,'2011-08-03 19:34:24',1,'2011-08-03 19:34:24'),(37,'RTIR Set Incident Resolution','Set the default resolution of an Incident','RTIR_SetIncidentResolution',NULL,1,'2011-08-03 19:34:24',1,'2011-08-03 19:34:24'),(38,'RTIR parse message for IPs','Set IP custom field from message content','RTIR_FindIP',NULL,1,'2011-08-03 19:34:24',1,'2011-08-03 19:34:24'),(39,'RTIR merge IPs','Merge multiple IPs on ticket merge','RTIR_MergeIPs',NULL,1,'2011-08-03 19:34:24',1,'2011-08-03 19:34:24'),(40,'RTIR Set Constituency','Set and cascade Constituency custom field','RTIR_SetConstituency',NULL,1,'2011-08-03 19:34:24',1,'2011-08-03 19:34:24'),(41,'RTIR Set Constituency Group','Set group responsible for constituency','RTIR_SetCon
stituencyGroup',NULL,1,'2011-08-03 19:34:24',1,'2011-08-03 19:34:24');
+/*!40000 ALTER TABLE `ScripActions` ENABLE KEYS */;
+UNLOCK TABLES;
+
+--
+-- Table structure for table `ScripConditions`
+--
+
+DROP TABLE IF EXISTS `ScripConditions`;
+/*!40101 SET @saved_cs_client = @@character_set_client */;
+/*!40101 SET character_set_client = utf8 */;
+CREATE TABLE `ScripConditions` (
+ `id` int(11) NOT NULL AUTO_INCREMENT,
+ `Name` varchar(200) DEFAULT NULL,
+ `Description` varchar(255) DEFAULT NULL,
+ `ExecModule` varchar(60) CHARACTER SET ascii DEFAULT NULL,
+ `Argument` varbinary(255) DEFAULT NULL,
+ `ApplicableTransTypes` varchar(60) CHARACTER SET ascii DEFAULT NULL,
+ `Creator` int(11) NOT NULL DEFAULT '0',
+ `Created` datetime DEFAULT NULL,
+ `LastUpdatedBy` int(11) NOT NULL DEFAULT '0',
+ `LastUpdated` datetime DEFAULT NULL,
+ PRIMARY KEY (`id`)
+) ENGINE=InnoDB AUTO_INCREMENT=25 DEFAULT CHARSET=utf8;
+/*!40101 SET character_set_client = @saved_cs_client */;
+
+--
+-- Dumping data for table `ScripConditions`
+--
+
+LOCK TABLES `ScripConditions` WRITE;
+/*!40000 ALTER TABLE `ScripConditions` DISABLE KEYS */;
+INSERT INTO `ScripConditions` VALUES (1,'On Create','When a ticket is created','AnyTransaction',NULL,'Create',1,'2011-08-03 19:34:19',1,'2011-08-03 19:34:19'),(2,'On Transaction','When anything happens','AnyTransaction',NULL,'Any',1,'2011-08-03 19:34:19',1,'2011-08-03 19:34:19'),(3,'On Correspond','Whenever correspondence comes in','AnyTransaction',NULL,'Correspond',1,'2011-08-03 19:34:19',1,'2011-08-03 19:34:19'),(4,'On Comment','Whenever comments come in','AnyTransaction',NULL,'Comment',1,'2011-08-03 19:34:19',1,'2011-08-03 19:34:19'),(5,'On Status Change','Whenever a ticket\'s status changes','AnyTransaction',NULL,'Status',1,'2011-08-03 19:34:19',1,'2011-08-03 19:34:19'),(6,'On Priority Change','Whenever a ticket\'s priority changes','PriorityChange',NULL,'Set',1,'2011-08-03 19:34:19',1,'2011-08-03 19:34:19'),(7,'On Owner Change','Whenever a ticket\'s owner changes','OwnerChange',NULL,'Any',1,'2011-08-03 19:34:19',1,'2011-08-03 19:34:19'),(8,'On Queue Change','Whenever a
ticket\'s queue changes','QueueChange',NULL,'Set',1,'2011-08-03 19:34:19',1,'2011-08-03 19:34:19'),(9,'On Resolve','Whenever a ticket is resolved','StatusChange','resolved','Status',1,'2011-08-03 19:34:19',1,'2011-08-03 19:34:19'),(10,'On Reject','Whenever a ticket is rejected','StatusChange','rejected','Status',1,'2011-08-03 19:34:19',1,'2011-08-03 19:34:19'),(11,'User Defined','Whenever a user-defined condition occurs','UserDefined',NULL,'Any',1,'2011-08-03 19:34:19',1,'2011-08-03 19:34:19'),(12,'On Close','Whenever a ticket is closed','CloseTicket',NULL,'Status,Set',1,'2011-08-03 19:34:19',1,'2011-08-03 19:34:19'),(13,'On Reopen','Whenever a ticket is reopened','ReopenTicket',NULL,'Status,Set',1,'2011-08-03 19:34:19',1,'2011-08-03 19:34:19'),(14,'RTIR Customer Response','Detect an external response','RTIR_CustomerResponse',NULL,'Correspond',1,'2011-08-03 19:34:24',1,'2011-08-03 19:34:24'),(15,'RTIR Staff Response','Detect an internal response','RTIR_StaffResponse',NULL,'C
orrespond',1,'2011-08-03 19:34:24',1,'2011-08-03 19:34:24'),(16,'RTIR Close Ticket','A ticket is rejected or resolved','RTIR_CloseTicket',NULL,'Any',1,'2011-08-03 19:34:24',1,'2011-08-03 19:34:24'),(17,'RTIR Reopen Ticket','A closed ticket is reopened','RTIR_ReopenTicket',NULL,'Any',1,'2011-08-03 19:34:24',1,'2011-08-03 19:34:24'),(18,'RTIR Require State Change','A ticket requires a state change','RTIR_RequireStateChange',NULL,'Any',1,'2011-08-03 19:34:24',1,'2011-08-03 19:34:24'),(19,'RTIR Require Due Change','The due date of the parent incident must be changed','RTIR_RequireDueChange',NULL,'Any',1,'2011-08-03 19:34:24',1,'2011-08-03 19:34:24'),(20,'RTIR Require Constituency Change','The constituency must be changed','RTIR_RequireConstituencyChange',NULL,'Any',1,'2011-08-03 19:34:24',1,'2011-08-03 19:34:24'),(21,'RTIR Require Constituency Group Change','A group responsible for constituency must be changed','RTIR_RequireConstituencyGroupChange',NULL,'Any',1,'2011-08-03 19:34
:24',1,'2011-08-03 19:34:24'),(22,'RTIR Block Activation','A block was activated or created in active state','RTIR_BlockActivation',NULL,'Create,CustomField',1,'2011-08-03 19:34:24',1,'2011-08-03 19:34:24'),(23,'RTIR Linking To Incident','Whenever ticket is linked to incident or created with link','RTIR_LinkingToIncident',NULL,'Create,AddLink',1,'2011-08-03 19:34:24',1,'2011-08-03 19:34:24'),(24,'RTIR Merge','Whenever ticket is merged into another one','RTIR_Merge',NULL,'AddLink',1,'2011-08-03 19:34:24',1,'2011-08-03 19:34:24');
+/*!40000 ALTER TABLE `ScripConditions` ENABLE KEYS */;
+UNLOCK TABLES;
+
+--
+-- Table structure for table `Scrips`
+--
+
+DROP TABLE IF EXISTS `Scrips`;
+/*!40101 SET @saved_cs_client = @@character_set_client */;
+/*!40101 SET character_set_client = utf8 */;
+CREATE TABLE `Scrips` (
+ `id` int(11) NOT NULL AUTO_INCREMENT,
+ `Description` varchar(255) DEFAULT NULL,
+ `ScripCondition` int(11) NOT NULL DEFAULT '0',
+ `ScripAction` int(11) NOT NULL DEFAULT '0',
+ `ConditionRules` text,
+ `ActionRules` text,
+ `CustomIsApplicableCode` text,
+ `CustomPrepareCode` text,
+ `CustomCommitCode` text,
+ `Stage` varchar(32) CHARACTER SET ascii DEFAULT NULL,
+ `Queue` int(11) NOT NULL DEFAULT '0',
+ `Template` int(11) NOT NULL DEFAULT '0',
+ `Creator` int(11) NOT NULL DEFAULT '0',
+ `Created` datetime DEFAULT NULL,
+ `LastUpdatedBy` int(11) NOT NULL DEFAULT '0',
+ `LastUpdated` datetime DEFAULT NULL,
+ PRIMARY KEY (`id`)
+) ENGINE=InnoDB AUTO_INCREMENT=78 DEFAULT CHARSET=utf8;
+/*!40101 SET character_set_client = @saved_cs_client */;
+
+--
+-- Dumping data for table `Scrips`
+--
+
+LOCK TABLES `Scrips` WRITE;
+/*!40000 ALTER TABLE `Scrips` DISABLE KEYS */;
+INSERT INTO `Scrips` VALUES (1,'On Correspond Open Tickets',3,17,NULL,NULL,NULL,NULL,NULL,'TransactionCreate',0,1,1,'2011-08-03 19:34:20',1,'2011-08-03 19:34:20'),(2,'On Owner Change Notify Owner',7,4,NULL,NULL,NULL,NULL,NULL,'TransactionCreate',0,3,1,'2011-08-03 19:34:20',1,'2011-08-03 19:34:20'),(3,'On Create Autoreply To Requestors',1,1,NULL,NULL,NULL,NULL,NULL,'TransactionCreate',0,2,1,'2011-08-03 19:34:20',1,'2011-08-03 19:34:20'),(4,'On Create Notify AdminCcs',1,8,NULL,NULL,NULL,NULL,NULL,'TransactionCreate',0,3,1,'2011-08-03 19:34:20',1,'2011-08-03 19:34:20'),(5,'On Correspond Notify AdminCcs',3,8,NULL,NULL,NULL,NULL,NULL,'TransactionCreate',0,4,1,'2011-08-03 19:34:20',1,'2011-08-03 19:34:20'),(6,'On Correspond Notify Requestors and Ccs',3,10,NULL,NULL,NULL,NULL,NULL,'TransactionCreate',0,5,1,'2011-08-03 19:34:20',1,'2011-08-03 19:34:20'),(7,'On Correspond Notify Other Recipients',3,14,NULL,NULL,NULL,NULL,NULL,'TransactionCreate',0,5,1,'2011-08-03 19:34:20',1,'2011-08
-03 19:34:20'),(8,'On Comment Notify AdminCcs as Comment',4,7,NULL,NULL,NULL,NULL,NULL,'TransactionCreate',0,6,1,'2011-08-03 19:34:20',1,'2011-08-03 19:34:20'),(9,'On Comment Notify Other Recipients as Comment',4,13,NULL,NULL,NULL,NULL,NULL,'TransactionCreate',0,5,1,'2011-08-03 19:34:20',1,'2011-08-03 19:34:20'),(10,'On Resolve Notify Requestors',9,2,NULL,NULL,NULL,NULL,NULL,'TransactionCreate',0,8,1,'2011-08-03 19:34:20',1,'2011-08-03 19:34:20'),(11,'On transaction, add any tags in the transaction\'s subject to the ticket\'s subject',2,18,NULL,NULL,NULL,NULL,NULL,'TransactionCreate',0,1,1,'2011-08-03 19:34:20',1,'2011-08-03 19:34:20'),(12,'DetectUserResponse',14,19,NULL,NULL,NULL,NULL,NULL,'TransactionCreate',4,1,1,'2011-08-03 19:34:24',1,'2011-08-03 19:34:24'),(13,'DetectUserResponse',14,19,NULL,NULL,NULL,NULL,NULL,'TransactionCreate',5,1,1,'2011-08-03 19:34:24',1,'2011-08-03 19:34:24'),(14,'DetectUserResponse',14,19,NULL,NULL,NULL,NULL,NULL,'TransactionCreate',6,1,1,'2011
-08-03 19:34:24',1,'2011-08-03 19:34:24'),(15,'DetectStaffResponse',15,23,NULL,NULL,NULL,NULL,NULL,'TransactionCreate',4,1,1,'2011-08-03 19:34:24',1,'2011-08-03 19:34:24'),(16,'DetectStaffResponse',15,23,NULL,NULL,NULL,NULL,NULL,'TransactionCreate',5,1,1,'2011-08-03 19:34:24',1,'2011-08-03 19:34:24'),(17,'DetectStaffResponse',15,23,NULL,NULL,NULL,NULL,NULL,'TransactionCreate',6,1,1,'2011-08-03 19:34:24',1,'2011-08-03 19:34:24'),(18,'SetStartsDate',1,20,NULL,NULL,NULL,NULL,NULL,'TransactionCreate',3,1,1,'2011-08-03 19:34:24',1,'2011-08-03 19:34:24'),(19,'SetStarts',1,27,NULL,NULL,NULL,NULL,NULL,'TransactionCreate',4,1,1,'2011-08-03 19:34:24',1,'2011-08-03 19:34:24'),(20,'SetStarts',1,27,NULL,NULL,NULL,NULL,NULL,'TransactionCreate',5,1,1,'2011-08-03 19:34:24',1,'2011-08-03 19:34:24'),(21,'SetStarts',1,27,NULL,NULL,NULL,NULL,NULL,'TransactionCreate',6,1,1,'2011-08-03 19:34:24',1,'2011-08-03 19:34:24'),(22,'SetStartsDateOnQueueChange',8,20,NULL,NULL,NULL,NULL,NULL,'TransactionCr
eate',3,1,1,'2011-08-03 19:34:24',1,'2011-08-03 19:34:24'),(23,'SetStartsDateOnQueueChange',8,27,NULL,NULL,NULL,NULL,NULL,'TransactionCreate',4,1,1,'2011-08-03 19:34:24',1,'2011-08-03 19:34:24'),(24,'SetStartsDateOnQueueChange',8,27,NULL,NULL,NULL,NULL,NULL,'TransactionCreate',5,1,1,'2011-08-03 19:34:24',1,'2011-08-03 19:34:24'),(25,'SetStartsDateOnQueueChange',8,27,NULL,NULL,NULL,NULL,NULL,'TransactionCreate',6,1,1,'2011-08-03 19:34:24',1,'2011-08-03 19:34:24'),(26,'SetStarted',22,21,NULL,NULL,NULL,NULL,NULL,'TransactionCreate',6,1,1,'2011-08-03 19:34:24',1,'2011-08-03 19:34:24'),(27,'SetStarted',23,21,NULL,NULL,NULL,NULL,NULL,'TransactionCreate',4,1,1,'2011-08-03 19:34:24',1,'2011-08-03 19:34:24'),(28,'SetDue',1,22,NULL,NULL,NULL,NULL,NULL,'TransactionCreate',4,1,1,'2011-08-03 19:34:24',1,'2011-08-03 19:34:24'),(29,'SetDue',1,23,NULL,NULL,NULL,NULL,NULL,'TransactionCreate',5,1,1,'2011-08-03 19:34:24',1,'2011-08-03 19:34:24'),(30,'SetDue',1,23,NULL,NULL,NULL,NULL,NULL,'Tran
sactionCreate',6,1,1,'2011-08-03 19:34:24',1,'2011-08-03 19:34:24'),(31,'SetDueOnQueueChange',8,22,NULL,NULL,NULL,NULL,NULL,'TransactionCreate',4,1,1,'2011-08-03 19:34:24',1,'2011-08-03 19:34:24'),(32,'SetDueOnQueueChange',8,23,NULL,NULL,NULL,NULL,NULL,'TransactionCreate',5,1,1,'2011-08-03 19:34:24',1,'2011-08-03 19:34:24'),(33,'SetDueOnQueueChange',8,23,NULL,NULL,NULL,NULL,NULL,'TransactionCreate',6,1,1,'2011-08-03 19:34:24',1,'2011-08-03 19:34:24'),(34,'UnsetDue',16,26,NULL,NULL,NULL,NULL,NULL,'TransactionCreate',4,1,1,'2011-08-03 19:34:24',1,'2011-08-03 19:34:24'),(35,'UnsetDue',16,26,NULL,NULL,NULL,NULL,NULL,'TransactionCreate',5,1,1,'2011-08-03 19:34:24',1,'2011-08-03 19:34:24'),(36,'UnsetDue',16,26,NULL,NULL,NULL,NULL,NULL,'TransactionCreate',6,1,1,'2011-08-03 19:34:24',1,'2011-08-03 19:34:24'),(37,'SetDueReopen',17,24,NULL,NULL,NULL,NULL,NULL,'TransactionCreate',4,1,1,'2011-08-03 19:34:24',1,'2011-08-03 19:34:24'),(38,'SetDueReopen',17,24,NULL,NULL,NULL,NULL,NULL,'Tra
nsactionCreate',5,1,1,'2011-08-03 19:34:24',1,'2011-08-03 19:34:24'),(39,'SetDueReopen',17,24,NULL,NULL,NULL,NULL,NULL,'TransactionCreate',6,1,1,'2011-08-03 19:34:24',1,'2011-08-03 19:34:24'),(40,'SetHowReported',1,28,NULL,NULL,NULL,NULL,NULL,'TransactionCreate',4,1,1,'2011-08-03 19:34:24',1,'2011-08-03 19:34:24'),(41,'SetRTIRState',18,35,NULL,NULL,NULL,NULL,NULL,'TransactionCreate',6,1,1,'2011-08-03 19:34:24',1,'2011-08-03 19:34:24'),(42,'SetRTIRState',18,33,NULL,NULL,NULL,NULL,NULL,'TransactionCreate',4,1,1,'2011-08-03 19:34:24',1,'2011-08-03 19:34:24'),(43,'SetRTIRState',18,34,NULL,NULL,NULL,NULL,NULL,'TransactionCreate',5,1,1,'2011-08-03 19:34:24',1,'2011-08-03 19:34:24'),(44,'SetRTIRState',18,36,NULL,NULL,NULL,NULL,NULL,'TransactionCreate',3,1,1,'2011-08-03 19:34:24',1,'2011-08-03 19:34:24'),(45,'SetRTIRState',19,25,NULL,NULL,NULL,NULL,NULL,'TransactionCreate',4,1,1,'2011-08-03 19:34:24',1,'2011-08-03 19:34:24'),(46,'SetRTIRState',19,25,NULL,NULL,NULL,NULL,NULL,'Transac
tionCreate',5,1,1,'2011-08-03 19:34:24',1,'2011-08-03 19:34:24'),(47,'SetRTIRState',19,25,NULL,NULL,NULL,NULL,NULL,'TransactionCreate',6,1,1,'2011-08-03 19:34:24',1,'2011-08-03 19:34:24'),(48,'ResolveAllChildren',5,29,NULL,NULL,NULL,NULL,NULL,'TransactionCreate',3,1,1,'2011-08-03 19:34:24',1,'2011-08-03 19:34:24'),(49,'FixOwnership',7,30,NULL,NULL,NULL,NULL,NULL,'TransactionCreate',3,1,1,'2011-08-03 19:34:24',1,'2011-08-03 19:34:24'),(50,'FixOwnership',7,31,NULL,NULL,NULL,NULL,NULL,'TransactionCreate',4,1,1,'2011-08-03 19:34:24',1,'2011-08-03 19:34:24'),(51,'FixOwnership',7,31,NULL,NULL,NULL,NULL,NULL,'TransactionCreate',5,1,1,'2011-08-03 19:34:24',1,'2011-08-03 19:34:24'),(52,'FixOwnership',7,31,NULL,NULL,NULL,NULL,NULL,'TransactionCreate',6,1,1,'2011-08-03 19:34:24',1,'2011-08-03 19:34:24'),(53,'ReopenIncident',5,32,NULL,NULL,NULL,NULL,NULL,'TransactionCreate',4,1,1,'2011-08-03 19:34:24',1,'2011-08-03 19:34:24'),(54,'ReopenIncident',5,32,NULL,NULL,NULL,NULL,NULL,'Transacti
onCreate',5,1,1,'2011-08-03 19:34:24',1,'2011-08-03 19:34:24'),(55,'ReopenIncident',5,32,NULL,NULL,NULL,NULL,NULL,'TransactionCreate',6,1,1,'2011-08-03 19:34:24',1,'2011-08-03 19:34:24'),(56,'SetDefaultIncidentResolution',5,37,NULL,NULL,NULL,NULL,NULL,'TransactionCreate',3,1,1,'2011-08-03 19:34:24',1,'2011-08-03 19:34:24'),(57,'NotifyOnClose',16,2,NULL,NULL,NULL,NULL,NULL,'TransactionCreate',6,24,1,'2011-08-03 19:34:24',1,'2011-08-03 19:34:24'),(58,'SetIPFromContent',3,38,NULL,NULL,NULL,NULL,NULL,'TransactionCreate',3,1,1,'2011-08-03 19:34:24',1,'2011-08-03 19:34:24'),(59,'SetIPFromContent',3,38,NULL,NULL,NULL,NULL,NULL,'TransactionCreate',4,1,1,'2011-08-03 19:34:24',1,'2011-08-03 19:34:24'),(60,'SetIPFromContent',3,38,NULL,NULL,NULL,NULL,NULL,'TransactionCreate',5,1,1,'2011-08-03 19:34:24',1,'2011-08-03 19:34:24'),(61,'SetIPFromContent',3,38,NULL,NULL,NULL,NULL,NULL,'TransactionCreate',6,1,1,'2011-08-03 19:34:24',1,'2011-08-03 19:34:24'),(62,'SetIPFromContent',1,38,NULL,NUL
L,NULL,NULL,NULL,'TransactionCreate',3,1,1,'2011-08-03 19:34:24',1,'2011-08-03 19:34:24'),(63,'SetIPFromContent',1,38,NULL,NULL,NULL,NULL,NULL,'TransactionCreate',4,1,1,'2011-08-03 19:34:24',1,'2011-08-03 19:34:24'),(64,'SetIPFromContent',1,38,NULL,NULL,NULL,NULL,NULL,'TransactionCreate',5,1,1,'2011-08-03 19:34:24',1,'2011-08-03 19:34:24'),(65,'SetIPFromContent',1,38,NULL,NULL,NULL,NULL,NULL,'TransactionCreate',6,1,1,'2011-08-03 19:34:24',1,'2011-08-03 19:34:24'),(66,'MergeIPs',24,39,NULL,NULL,NULL,NULL,NULL,'TransactionCreate',3,1,1,'2011-08-03 19:34:24',1,'2011-08-03 19:34:24'),(67,'MergeIPs',24,39,NULL,NULL,NULL,NULL,NULL,'TransactionCreate',4,1,1,'2011-08-03 19:34:24',1,'2011-08-03 19:34:24'),(68,'MergeIPs',24,39,NULL,NULL,NULL,NULL,NULL,'TransactionCreate',5,1,1,'2011-08-03 19:34:24',1,'2011-08-03 19:34:24'),(69,'MergeIPs',24,39,NULL,NULL,NULL,NULL,NULL,'TransactionCreate',6,1,1,'2011-08-03 19:34:24',1,'2011-08-03 19:34:24'),(70,'SetConstituency',20,40,NULL,NULL,NULL,NU
LL,NULL,'TransactionCreate',3,1,1,'2011-08-03 19:34:24',1,'2011-08-03 19:34:24'),(71,'SetConstituency',20,40,NULL,NULL,NULL,NULL,NULL,'TransactionCreate',4,1,1,'2011-08-03 19:34:24',1,'2011-08-03 19:34:24'),(72,'SetConstituency',20,40,NULL,NULL,NULL,NULL,NULL,'TransactionCreate',5,1,1,'2011-08-03 19:34:24',1,'2011-08-03 19:34:24'),(73,'SetConstituency',20,40,NULL,NULL,NULL,NULL,NULL,'TransactionCreate',6,1,1,'2011-08-03 19:34:24',1,'2011-08-03 19:34:24'),(74,'SetConstituencyGroup',21,41,NULL,NULL,NULL,NULL,NULL,'TransactionCreate',3,1,1,'2011-08-03 19:34:24',1,'2011-08-03 19:34:24'),(75,'SetConstituencyGroup',21,41,NULL,NULL,NULL,NULL,NULL,'TransactionCreate',4,1,1,'2011-08-03 19:34:24',1,'2011-08-03 19:34:24'),(76,'SetConstituencyGroup',21,41,NULL,NULL,NULL,NULL,NULL,'TransactionCreate',5,1,1,'2011-08-03 19:34:24',1,'2011-08-03 19:34:24'),(77,'SetConstituencyGroup',21,41,NULL,NULL,NULL,NULL,NULL,'TransactionCreate',6,1,1,'2011-08-03 19:34:24',1,'2011-08-03 19:34:24');
+/*!40000 ALTER TABLE `Scrips` ENABLE KEYS */;
+UNLOCK TABLES;
+
+--
+-- Table structure for table `Templates`
+--
+
+DROP TABLE IF EXISTS `Templates`;
+/*!40101 SET @saved_cs_client = @@character_set_client */;
+/*!40101 SET character_set_client = utf8 */;
+CREATE TABLE `Templates` (
+ `id` int(11) NOT NULL AUTO_INCREMENT,
+ `Queue` int(11) NOT NULL DEFAULT '0',
+ `Name` varchar(200) NOT NULL,
+ `Description` varchar(255) DEFAULT NULL,
+ `Type` varchar(16) CHARACTER SET ascii DEFAULT NULL,
+ `Language` varchar(16) CHARACTER SET ascii DEFAULT NULL,
+ `TranslationOf` int(11) NOT NULL DEFAULT '0',
+ `Content` text,
+ `LastUpdated` datetime DEFAULT NULL,
+ `LastUpdatedBy` int(11) NOT NULL DEFAULT '0',
+ `Creator` int(11) NOT NULL DEFAULT '0',
+ `Created` datetime DEFAULT NULL,
+ PRIMARY KEY (`id`)
+) ENGINE=InnoDB AUTO_INCREMENT=26 DEFAULT CHARSET=utf8;
+/*!40101 SET character_set_client = @saved_cs_client */;
+
+--
+-- Dumping data for table `Templates`
+--
+
+LOCK TABLES `Templates` WRITE;
+/*!40000 ALTER TABLE `Templates` DISABLE KEYS */;
+INSERT INTO `Templates` VALUES (1,0,'Blank','A blank template','Perl',NULL,0,'','2011-08-03 21:03:41',1,1,'2011-08-03 19:34:19'),(2,0,'Autoreply','Default Autoresponse template','Perl',NULL,0,'Subject: AutoReply: {$Ticket->Subject}\n\n\nGreetings,\n\nThis message has been automatically generated in response to the\ncreation of a trouble ticket regarding:\n \"{$Ticket->Subject()}\", \na summary of which appears below.\n\nThere is no need to reply to this message right now. Your ticket has been\nassigned an ID of [{$Ticket->QueueObj->SubjectTag || $rtname} #{$Ticket->id()}].\n\nPlease include the string:\n\n [{$Ticket->QueueObj->SubjectTag || $rtname} #{$Ticket->id}]\n\nin the subject line of all future correspondence about this issue. To do so, \nyou may reply to this message.\n\n Thank you,\n {$Ticket->QueueObj->CorrespondAddress()}\n\n-------------------------------------------------------------------------\n{$Transacti
on->Content()}\n','2011-08-03 21:03:42',1,1,'2011-08-03 19:34:19'),(3,0,'Transaction','Default transaction template','Perl',NULL,0,'RT-Attach-Message: yes\n\n\n{$Transaction->CreatedAsString}: Request {$Ticket->id} was acted upon.\n Transaction: {$Transaction->Description}\n Queue: {$Ticket->QueueObj->Name}\n Subject: {$Transaction->Subject || $Ticket->Subject || \"(No subject given)\"}\n Owner: {$Ticket->OwnerObj->Name}\n Requestors: {$Ticket->RequestorAddresses}\n Status: {$Ticket->Status}\n Ticket <URL: {RT->Config->Get(\'WebURL\')}Ticket/Display.html?id={$Ticket->id} >\n\n\n{$Transaction->Content()}\n','2011-08-03 21:03:42',1,1,'2011-08-03 19:34:19'),(4,0,'Admin Correspondence','Default admin correspondence template','Perl',NULL,0,'RT-Attach-Message: yes\n\n\n<URL: {RT->Config->Get(\'WebURL\')}Ticket/Display.html?id={$Ticket->id} >\n\n{$Transaction->Content()}\n','2011-08-03 21:03:42',1,1,'2011-08-03 19:34:20'),(5,0,'Correspondence','Default corresp
ondence template','Perl',NULL,0,'RT-Attach-Message: yes\n\n{$Transaction->Content()}\n','2011-08-03 21:03:42',1,1,'2011-08-03 19:34:20'),(6,0,'Admin Comment','Default admin comment template','Perl',NULL,0,'Subject: [Comment] {my $s=($Transaction->Subject||$Ticket->Subject); $s =~ s/\\[Comment\\]\\s*//g; $s =~ s/^Re:\\s*//i; $s;}\nRT-Attach-Message: yes\n\n\n{RT->Config->Get(\'WebURL\')}Ticket/Display.html?id={$Ticket->id}\nThis is a comment. It is not sent to the Requestor(s):\n\n{$Transaction->Content()}\n','2011-08-03 21:03:42',1,1,'2011-08-03 19:34:20'),(7,0,'Status Change','Ticket status changed','Perl',NULL,0,'Subject: Status Changed to: {$Transaction->NewValue}\n\n\n{RT->Config->Get(\'WebURL\')}Ticket/Display.html?id={$Ticket->id}\n\n{$Transaction->Content()}\n','2011-08-03 21:03:42',1,1,'2011-08-03 19:34:20'),(8,0,'Resolved','Ticket Resolved','Perl',NULL,0,'Subject: Resolved: {$Ticket->Subject}\n\nAccording to our records, your request has been resolved. If you have
any\nfurther questions or concerns, please respond to this message.\n','2011-08-03 21:03:42',1,1,'2011-08-03 19:34:20'),(9,2,'New Pending Approval','Notify Owners and AdminCcs of new items pending their approval','Perl',NULL,0,'Subject: New Pending Approval: {$Ticket->Subject}\n\nGreetings,\n\nThere is a new item pending your approval: \"{$Ticket->Subject()}\", \na summary of which appears below.\n\nPlease visit {RT->Config->Get(\'WebURL\')}Approvals/Display.html?id={$Ticket->id}\nto approve or reject this ticket, or {RT->Config->Get(\'WebURL\')}Approvals/ to\nbatch-process all your pending approvals.\n\n-------------------------------------------------------------------------\n{$Transaction->Content()}\n','2011-08-03 21:03:42',1,1,'2011-08-03 19:34:20'),(10,2,'Approval Passed','Notify Requestor of their ticket has been approved by some approver','Perl',NULL,0,'Subject: Ticket Approved: {$Ticket->Subject}\n\nGreetings,\n\nYour ticket has been approved by { eval { $Approver->
Name } }.\nOther approvals may be pending.\n\nApprover\'s notes: { $Notes }\n','2011-08-03 21:03:42',1,1,'2011-08-03 19:34:20'),(11,2,'All Approvals Passed','Notify Requestor of their ticket has been approved by all approvers','Perl',NULL,0,'Subject: Ticket Approved: {$Ticket->Subject}\n\nGreetings,\n\nYour ticket has been approved by { eval { $Approver->Name } }.\nIts Owner may now start to act on it.\n\nApprover\'s notes: { $Notes }\n','2011-08-03 21:03:42',1,1,'2011-08-03 19:34:20'),(12,2,'Approval Rejected','Notify Owner of their rejected ticket','Perl',NULL,0,'Subject: Ticket Rejected: {$Ticket->Subject}\n\nGreetings,\n\nYour ticket has been rejected by { eval { $Approver->Name } }.\n\nApprover\'s notes: { $Notes }\n','2011-08-03 21:03:42',1,1,'2011-08-03 19:34:20'),(13,2,'Approval Ready for Owner','Notify Owner of their ticket has been approved and is ready to be acted on','Perl',NULL,0,'Subject: Ticket Approved: {$Ticket->Subject}\n\nGreetings,\n\nThe ticket has been
approved, you may now start to act on it.\n\n','2011-08-03 21:03:42',1,1,'2011-08-03 19:34:20'),(14,0,'Forward','Heading of a forwarded message','Perl',NULL,0,'\nThis is a forward of transaction #{$Transaction->id} of ticket #{ $Ticket->id }\n','2011-08-03 21:03:42',1,1,'2011-08-03 19:34:20'),(15,0,'Forward Ticket','Heading of a forwarded Ticket','Perl',NULL,0,'\n\nThis is a forward of ticket #{ $Ticket->id }\n','2011-08-03 21:03:42',1,1,'2011-08-03 19:34:20'),(16,0,'Error: public key','Inform user that he has problems with public key and couldn\'t recieve encrypted content','Perl',NULL,0,'Subject: We have no your public key or it\'s wrong\n\nYou received this message as we have no your public PGP key or we have a problem with your key. Inform the administrator about the problem.\n','2011-08-03 21:03:42',1,1,'2011-08-03 19:34:20'),(17,0,'Error to RT owner: public key','Inform RT owner that user(s) have problems with public keys','Perl',NULL,0,'Subject: Some users have proble
ms with public keys\n\nYou received this message as RT has problems with public keys of the following user:\n{\n foreach my $e ( @BadRecipients ) {\n $OUT .= \"* \". $e->{\'Message\'} .\"\\n\";\n }\n}','2011-08-03 21:03:42',1,1,'2011-08-03 19:34:20'),(18,0,'Error: no private key','Inform user that we received an encrypted email and we have no private keys to decrypt','Perl',NULL,0,'Subject: we received message we cannot decrypt\n\nYou sent an encrypted message with subject \'{ $Message->head->get(\'Subject\') }\',\nbut we have no private key it\'s encrypted to.\n\nPlease, check that you encrypt messages with correct keys\nor contact the system administrator.','2011-08-03 21:03:42',1,1,'2011-08-03 19:34:20'),(19,0,'Error: bad GnuPG data','Inform user that a message he sent has invalid GnuPG data','Perl',NULL,0,'Subject: We received a message we cannot handle\n\nYou sent us a message that we cannot handle due to corrupted GnuPG signature or encrypted block. we get
the following error(s):\n{ foreach my $msg ( @Messages ) {\n $OUT .= \"* $msg\\n\";\n }\n}','2011-08-03 21:03:42',1,1,'2011-08-03 19:34:20'),(20,0,'PasswordChange','Inform user that his password has been reset','Perl',NULL,0,'Subject: [{RT->Config->Get(\'rtname\')}] Password reset\n\nGreetings,\n\nSomeone at {$ENV{\'REMOTE_ADDR\'}} requested a password reset for you on {RT->Config->Get(\'WebURL\')}\n\nYour new password is:\n {$NewPassword}\n','2011-08-03 21:03:42',1,1,'2011-08-03 19:34:20'),(21,0,'Email Digest','Email template for periodic notification digests','Perl',NULL,0,'Subject: RT Email Digest\n\n{ $Argument }\n','2011-08-03 21:03:42',1,1,'2011-08-03 19:34:20'),(22,0,'Error: Missing dashboard','Inform user that a dashboard he subscribed to is missing','Perl',NULL,0,'Subject: [{RT->Config->Get(\'rtname\')}] Missing dashboard!\n\nGreetings,\n\nYou are subscribed to a dashboard that is currently missing. Most likely, the dashboard was deleted.\n\nRT will remove thi
s subscription as it is no longer useful. Here\'s the information RT had about your subscription:\n\nDashboardID: { $SubscriptionObj->SubValue(\'DashboardId\') }\nFrequency: { $SubscriptionObj->SubValue(\'Frequency\') }\nHour: { $SubscriptionObj->SubValue(\'Hour\') }\n{\n $SubscriptionObj->SubValue(\'Frequency\') eq \'weekly\'\n ? \"Day of week: \" . $SubscriptionObj->SubValue(\'Dow\')\n : $SubscriptionObj->SubValue(\'Frequency\') eq \'monthly\'\n ? \"Day of month: \" . $SubscriptionObj->SubValue(\'Dom\')\n : \'\'\n}\n','2011-08-03 21:03:42',1,1,'2011-08-03 19:34:20'),(23,6,'Autoreply','Sent when a block is created','Perl',NULL,0,'RT-Attach-Message: yes\nSubject: { $Ticket->Subject }\n\n{ $Transaction->Content }\n\n{ my $output = \"\";\n my @mailfields = ( \"IP\", \"Netmask\", \"Port\", \"Where Blocked\" );\n\n my $CustomFields = $Ticket->QueueObj->TicketCustomFields;\n while ( my $CustomField = $CustomFields->Next ) {\n my $name = $Cust
omField->Name;\n next unless grep lc $_ eq lc $name, @mailfields;\n\n my $Values = $Ticket->CustomFieldValues( $CustomField->Id );\n while ( my $Value = $Values->Next ) {\n $output .= $name .\": \". $Value->Content .\"\\n\";\n }\n }\n return $output;\n}\n-------------------------------------------------------------------------\nPlease include the string:\n\n [{ $Ticket->QueueObj->SubjectTag || $rtname } #{ $Ticket->id }]\n\nin the subject line of all future correspondence about this issue. To do so, \nyou may reply to this message.\n\n Thank you,\n { $Ticket->QueueObj->CorrespondAddress }','2011-08-03 21:03:42',1,1,'2011-08-03 19:34:24'),(24,6,'BlockRemoved','Sent when a block is removed','Perl',NULL,0,'Subject: {$Ticket->Subject}\n\nBlock #{$Ticket->id} was removed.\n\n{ my $output = \"\";\n my @mailfields = ( \"IP\", \"Netmask\", \"Port\", \"Where Blocked\" );\n\n my $CustomFields = $Ticket->QueueOb
j->TicketCustomFields;\n while ( my $CustomField = $CustomFields->Next ) {\n my $name = $CustomField->Name;\n next unless grep lc $_ eq lc $name, @mailfields;\n\n my $Values = $Ticket->CustomFieldValues( $CustomField->Id );\n while ( my $Value = $Values->Next ) {\n $output .= $name .\": \". $Value->Content .\"\\n\";\n }\n }\n return $output;\n}\n-------------------------------------------------------------------------\nPlease include the string:\n\n [{ $Ticket->QueueObj->SubjectTag || $rtname } #{$Ticket->id}]\n\nin the subject line of all future correspondence about this issue. To do so, \nyou may reply to this message.\n\n Thank you,\n {$Ticket->QueueObj->CorrespondAddress()}','2011-08-03 21:03:42',1,1,'2011-08-03 19:34:24'),(25,5,'Autoreply','Sent when an investigation is launched','Perl',NULL,0,'RT-Attach-Message: yes\nSubject: {$Ticket->Subject}\n\n{$Transaction->Content()}\n\n-----------------
--------------------------------------------------------\nPlease include the string:\n\n [{ $Ticket->QueueObj->SubjectTag || $rtname } #{$Ticket->id}]\n\nin the subject line of all future correspondence about this issue. To do so, \nyou may reply to this message.\n\n Thank you,\n {$Ticket->QueueObj->CorrespondAddress()}','2011-08-03 21:03:42',1,1,'2011-08-03 19:34:24');
+/*!40000 ALTER TABLE `Templates` ENABLE KEYS */;
+UNLOCK TABLES;
+
+--
+-- Table structure for table `Tickets`
+--
+
+DROP TABLE IF EXISTS `Tickets`;
+/*!40101 SET @saved_cs_client = @@character_set_client */;
+/*!40101 SET character_set_client = utf8 */;
+CREATE TABLE `Tickets` (
+ `id` int(11) NOT NULL AUTO_INCREMENT,
+ `EffectiveId` int(11) NOT NULL DEFAULT '0',
+ `Queue` int(11) NOT NULL DEFAULT '0',
+ `Type` varchar(16) CHARACTER SET ascii DEFAULT NULL,
+ `IssueStatement` int(11) NOT NULL DEFAULT '0',
+ `Resolution` int(11) NOT NULL DEFAULT '0',
+ `Owner` int(11) NOT NULL DEFAULT '0',
+ `Subject` varchar(200) DEFAULT '[no subject]',
+ `InitialPriority` int(11) NOT NULL DEFAULT '0',
+ `FinalPriority` int(11) NOT NULL DEFAULT '0',
+ `Priority` int(11) NOT NULL DEFAULT '0',
+ `TimeEstimated` int(11) NOT NULL DEFAULT '0',
+ `TimeWorked` int(11) NOT NULL DEFAULT '0',
+ `Status` varchar(64) DEFAULT NULL,
+ `TimeLeft` int(11) NOT NULL DEFAULT '0',
+ `Told` datetime DEFAULT NULL,
+ `Starts` datetime DEFAULT NULL,
+ `Started` datetime DEFAULT NULL,
+ `Due` datetime DEFAULT NULL,
+ `Resolved` datetime DEFAULT NULL,
+ `LastUpdatedBy` int(11) NOT NULL DEFAULT '0',
+ `LastUpdated` datetime DEFAULT NULL,
+ `Creator` int(11) NOT NULL DEFAULT '0',
+ `Created` datetime DEFAULT NULL,
+ `Disabled` smallint(6) NOT NULL DEFAULT '0',
+ PRIMARY KEY (`id`),
+ KEY `Tickets1` (`Queue`,`Status`),
+ KEY `Tickets2` (`Owner`),
+ KEY `Tickets6` (`EffectiveId`,`Type`)
+) ENGINE=InnoDB AUTO_INCREMENT=6 DEFAULT CHARSET=utf8;
+/*!40101 SET character_set_client = @saved_cs_client */;
+
+--
+-- Dumping data for table `Tickets`
+--
+
+LOCK TABLES `Tickets` WRITE;
+/*!40000 ALTER TABLE `Tickets` DISABLE KEYS */;
+INSERT INTO `Tickets` VALUES (1,1,4,'ticket',0,0,41,'foo 0.879632438606684',0,0,0,0,0,'open',0,NULL,'2011-08-04 05:00:00','2011-08-03 19:34:38','2011-08-04 07:00:00','1970-01-01 00:00:00',41,'2011-08-03 19:34:47',41,'2011-08-03 19:34:32',0),(2,2,3,'ticket',0,0,41,'first incident',50,0,50,0,0,'open',0,NULL,'2011-08-03 19:34:39','2011-08-03 19:34:37','2011-08-04 07:00:00','1970-01-01 00:00:00',1,'2011-08-03 19:34:46',41,'2011-08-03 19:34:37',0),(3,3,3,'ticket',0,0,41,'foo Incident',50,0,50,0,0,'open',0,NULL,'2011-08-03 19:34:45','2011-08-03 19:34:43','2011-08-04 07:00:00','1970-01-01 00:00:00',41,'2011-08-03 19:34:47',41,'2011-08-03 19:34:43',0),(4,4,4,'ticket',0,0,12,'IR for reject',0,0,0,0,0,'rejected',0,NULL,'2011-08-04 05:00:00','2011-08-03 21:00:34','1970-01-01 00:00:00','2011-08-03 21:00:34',12,'2011-08-03 21:00:35',12,'2011-08-03 21:00:17',0),(5,5,3,'ticket',0,0,12,'Inc for abandon',50,0,50,0,0,'rejected',0,NULL,'2011-08-03 21:01:21','2011-08-03 21:01:17','1970-01-01 00
:00:00','2011-08-03 21:01:39',12,'2011-08-03 21:01:39',12,'2011-08-03 21:01:17',0);
+/*!40000 ALTER TABLE `Tickets` ENABLE KEYS */;
+UNLOCK TABLES;
+
+--
+-- Table structure for table `Topics`
+--
+
+DROP TABLE IF EXISTS `Topics`;
+/*!40101 SET @saved_cs_client = @@character_set_client */;
+/*!40101 SET character_set_client = utf8 */;
+CREATE TABLE `Topics` (
+ `id` int(11) NOT NULL AUTO_INCREMENT,
+ `Parent` int(11) NOT NULL DEFAULT '0',
+ `Name` varchar(255) NOT NULL DEFAULT '',
+ `Description` varchar(255) NOT NULL DEFAULT '',
+ `ObjectType` varchar(64) CHARACTER SET ascii NOT NULL DEFAULT '',
+ `ObjectId` int(11) NOT NULL DEFAULT '0',
+ PRIMARY KEY (`id`)
+) ENGINE=InnoDB DEFAULT CHARSET=utf8;
+/*!40101 SET character_set_client = @saved_cs_client */;
+
+--
+-- Dumping data for table `Topics`
+--
+
+LOCK TABLES `Topics` WRITE;
+/*!40000 ALTER TABLE `Topics` DISABLE KEYS */;
+/*!40000 ALTER TABLE `Topics` ENABLE KEYS */;
+UNLOCK TABLES;
+
+--
+-- Table structure for table `Users`
+--
+
+DROP TABLE IF EXISTS `Users`;
+/*!40101 SET @saved_cs_client = @@character_set_client */;
+/*!40101 SET character_set_client = utf8 */;
+CREATE TABLE `Users` (
+ `id` int(11) NOT NULL AUTO_INCREMENT,
+ `Name` varchar(200) NOT NULL,
+ `Password` varchar(256) DEFAULT NULL,
+ `Comments` text,
+ `Signature` text,
+ `EmailAddress` varchar(120) DEFAULT NULL,
+ `FreeformContactInfo` text,
+ `Organization` varchar(200) DEFAULT NULL,
+ `RealName` varchar(120) DEFAULT NULL,
+ `NickName` varchar(16) DEFAULT NULL,
+ `Lang` varchar(16) DEFAULT NULL,
+ `EmailEncoding` varchar(16) DEFAULT NULL,
+ `WebEncoding` varchar(16) DEFAULT NULL,
+ `ExternalContactInfoId` varchar(100) DEFAULT NULL,
+ `ContactInfoSystem` varchar(30) DEFAULT NULL,
+ `ExternalAuthId` varchar(100) DEFAULT NULL,
+ `AuthSystem` varchar(30) DEFAULT NULL,
+ `Gecos` varchar(16) DEFAULT NULL,
+ `HomePhone` varchar(30) DEFAULT NULL,
+ `WorkPhone` varchar(30) DEFAULT NULL,
+ `MobilePhone` varchar(30) DEFAULT NULL,
+ `PagerPhone` varchar(30) DEFAULT NULL,
+ `Address1` varchar(200) DEFAULT NULL,
+ `Address2` varchar(200) DEFAULT NULL,
+ `City` varchar(100) DEFAULT NULL,
+ `State` varchar(100) DEFAULT NULL,
+ `Zip` varchar(16) DEFAULT NULL,
+ `Country` varchar(50) DEFAULT NULL,
+ `Timezone` varchar(50) DEFAULT NULL,
+ `PGPKey` text,
+ `Creator` int(11) NOT NULL DEFAULT '0',
+ `Created` datetime DEFAULT NULL,
+ `LastUpdatedBy` int(11) NOT NULL DEFAULT '0',
+ `LastUpdated` datetime DEFAULT NULL,
+ `AuthToken` varchar(16) CHARACTER SET ascii DEFAULT NULL,
+ PRIMARY KEY (`id`),
+ UNIQUE KEY `Users1` (`Name`),
+ KEY `Users4` (`EmailAddress`)
+) ENGINE=InnoDB AUTO_INCREMENT=42 DEFAULT CHARSET=utf8;
+/*!40101 SET character_set_client = @saved_cs_client */;
+
+--
+-- Dumping data for table `Users`
+--
+
+LOCK TABLES `Users` WRITE;
+/*!40000 ALTER TABLE `Users` DISABLE KEYS */;
+INSERT INTO `Users` VALUES (1,'RT_System','*NO-PASSWORD*','Do not delete or modify this user. It is integral to RT\'s internal database structures',NULL,NULL,NULL,NULL,'The RT System itself',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,1,'2011-08-03 19:34:16',1,'2011-08-03 19:34:16',NULL),(6,'Nobody','*NO-PASSWORD*','Do not delete or modify this user. It is integral to RT\'s internal data structures',NULL,'',NULL,NULL,'Nobody in particular',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,1,'2011-08-03 19:34:17',1,'2011-08-03 19:34:17',NULL),(12,'root','Xd/eRr3i3bTblrsRhjNW8gGMB01oA4HjixhW1eMN','SuperUser',NULL,'root at localhost',NULL,NULL,'Enoch Root',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,'root',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,1,'2011-08-03 19:34:19',1,'2011-08-03 19:34:19',NULL),(41,'rtir_test_user','BhR69Cex8+4jwRBw/aIbZqy4KqXXGuJ
oFiGV5asV',NULL,NULL,'rtir_test_user at example.com',NULL,NULL,'rtir_test_user Smith',NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,1,'2011-08-03 19:34:27',1,'2011-08-03 19:34:27',NULL);
+/*!40000 ALTER TABLE `Users` ENABLE KEYS */;
+UNLOCK TABLES;
+
+--
+-- Table structure for table `attachments`
+--
+
+DROP TABLE IF EXISTS `attachments`;
+/*!40101 SET @saved_cs_client = @@character_set_client */;
+/*!40101 SET character_set_client = utf8 */;
+CREATE TABLE `attachments` (
+ `id` int(11) NOT NULL AUTO_INCREMENT,
+ `TransactionId` int(11) NOT NULL,
+ `Parent` int(11) NOT NULL DEFAULT '0',
+ `MessageId` varchar(160) CHARACTER SET ascii DEFAULT NULL,
+ `Subject` varchar(255) DEFAULT NULL,
+ `Filename` varchar(255) DEFAULT NULL,
+ `ContentType` varchar(80) CHARACTER SET ascii DEFAULT NULL,
+ `ContentEncoding` varchar(80) CHARACTER SET ascii DEFAULT NULL,
+ `Content` longblob,
+ `Headers` longtext,
+ `Creator` int(11) NOT NULL DEFAULT '0',
+ `Created` datetime DEFAULT NULL,
+ PRIMARY KEY (`id`),
+ KEY `Attachments2` (`TransactionId`),
+ KEY `Attachments3` (`Parent`,`TransactionId`)
+) ENGINE=InnoDB AUTO_INCREMENT=6 DEFAULT CHARSET=utf8;
+/*!40101 SET character_set_client = @saved_cs_client */;
+
+--
+-- Dumping data for table `attachments`
+--
+
+LOCK TABLES `attachments` WRITE;
+/*!40000 ALTER TABLE `attachments` DISABLE KEYS */;
+INSERT INTO `attachments` VALUES (1,48,0,'','foo 0.879632438606684',NULL,'text/plain','none','bla','Subject: foo 0.879632438606684\nMIME-Version: 1.0\nX-Mailer: MIME-tools 5.428 (Entity 5.428)\nX-RT-Original-Encoding: utf-8\nX-RT-Encrypt: 0\nX-RT-Sign: 0\nContent-Type: text/plain; charset=\"UTF-8\"\nContent-Disposition: inline\nContent-Transfer-Encoding: binary\nContent-Length: 3\n',41,'2011-08-03 19:34:32'),(2,61,0,'','first incident',NULL,'text/plain','none','bla\n\n','Subject: first incident\nMIME-Version: 1.0\nX-Mailer: MIME-tools 5.428 (Entity 5.428)\nX-RT-Original-Encoding: utf-8\nX-RT-Encrypt: 0\nX-RT-Sign: 0\nContent-Type: text/plain; charset=\"UTF-8\"\nContent-Disposition: inline\nContent-Transfer-Encoding: binary\nContent-Length: 5\n',41,'2011-08-03 19:34:38'),(3,69,0,'','foo Incident',NULL,'text/plain','none','bar baz quux','Subject: foo Incident\nMIME-Version: 1.0\nX-Mailer: MIME-tools 5.428 (Entity 5.428)\nX-RT-Original-Encoding: utf-8\nX-RT-Encrypt: 0\nX-RT-Sig
n: 0\nContent-Type: text/plain; charset=\"UTF-8\"\nContent-Disposition: inline\nContent-Transfer-Encoding: binary\nContent-Length: 12\n',41,'2011-08-03 19:34:43'),(4,80,0,'','IR for reject',NULL,'text/plain',NULL,NULL,'MIME-Version: 1.0\nX-Mailer: MIME-tools 5.428 (Entity 5.428)\nSubject: IR for reject\nX-RT-Encrypt: 0\nX-RT-Sign: 0\nContent-Type: text/plain\nContent-Length: 0\n',12,'2011-08-03 21:00:18'),(5,92,0,'','Inc for abandon',NULL,'text/plain',NULL,NULL,'MIME-Version: 1.0\nX-Mailer: MIME-tools 5.428 (Entity 5.428)\nSubject: Inc for abandon\nX-RT-Encrypt: 0\nX-RT-Sign: 0\nContent-Type: text/plain\nContent-Length: 0\n',12,'2011-08-03 21:01:18');
+/*!40000 ALTER TABLE `attachments` ENABLE KEYS */;
+UNLOCK TABLES;
+
+--
+-- Table structure for table `attributes`
+--
+
+DROP TABLE IF EXISTS `attributes`;
+/*!40101 SET @saved_cs_client = @@character_set_client */;
+/*!40101 SET character_set_client = utf8 */;
+CREATE TABLE `attributes` (
+ `id` int(11) NOT NULL AUTO_INCREMENT,
+ `Name` varchar(255) DEFAULT NULL,
+ `Description` varchar(255) DEFAULT NULL,
+ `Content` blob,
+ `ContentType` varchar(16) CHARACTER SET ascii DEFAULT NULL,
+ `ObjectType` varchar(64) CHARACTER SET ascii DEFAULT NULL,
+ `ObjectId` int(11) DEFAULT NULL,
+ `Creator` int(11) NOT NULL DEFAULT '0',
+ `Created` datetime DEFAULT NULL,
+ `LastUpdatedBy` int(11) NOT NULL DEFAULT '0',
+ `LastUpdated` datetime DEFAULT NULL,
+ PRIMARY KEY (`id`),
+ KEY `Attributes1` (`Name`),
+ KEY `Attributes2` (`ObjectType`,`ObjectId`)
+) ENGINE=InnoDB AUTO_INCREMENT=47 DEFAULT CHARSET=utf8;
+/*!40101 SET character_set_client = @saved_cs_client */;
+
+--
+-- Dumping data for table `attributes`
+--
+
+LOCK TABLES `attributes` WRITE;
+/*!40000 ALTER TABLE `attributes` DISABLE KEYS */;
+INSERT INTO `attributes` VALUES (1,'Search - My Tickets','[_1] highest priority tickets I own','BQcDAAAABAoEREVTQwAAAAVPcmRlcgpDIE93bmVyID0gJ19fQ3VycmVudFVzZXJfXycgQU5EICgg\nU3RhdHVzID0gJ25ldycgT1IgU3RhdHVzID0gJ29wZW4nKQAAAAVRdWVyeQoIUHJpb3JpdHkAAAAH\nT3JkZXJCeQrAJzxhIGhyZWY9Il9fV2ViUGF0aF9fL1RpY2tldC9EaXNwbGF5Lmh0bWw/aWQ9X19p\nZF9fIj5fX2lkX188L2E+L1RJVExFOiMnLCc8YSBocmVmPSJfX1dlYlBhdGhfXy9UaWNrZXQvRGlz\ncGxheS5odG1sP2lkPV9faWRfXyI+X19TdWJqZWN0X188L2E+L1RJVExFOlN1YmplY3QnLFByaW9y\naXR5LCBRdWV1ZU5hbWUsIEV4dGVuZGVkU3RhdHVzAAAABkZvcm1hdA==\n','storable','RT::System',1,1,'2011-08-03 19:34:20',1,'2011-08-03 19:34:20'),(2,'Search - Unowned Tickets','[_1] newest unowned tickets','BQcDAAAABAoEREVTQwAAAAVPcmRlcgo6IE93bmVyID0gJ05vYm9keScgQU5EICggU3RhdHVzID0g\nJ25ldycgT1IgU3RhdHVzID0gJ29wZW4nKQAAAAVRdWVyeQoHQ3JlYXRlZAAAAAdPcmRlckJ5AQAA\nAScnPGEgaHJlZj0iX19XZWJQYXRoX18vVGlja2V0L0Rpc3BsYXkuaHRtbD9pZD1fX2lkX18iPl9f\naWRfXzwvYT4vVElUTEU6IycsJzxhIGhyZWY9Il9fV2ViUGF0aF9fL1RpY2tldC9EaXNwbGF5L
mh0\nbWw/aWQ9X19pZF9fIj5fX1N1YmplY3RfXzwvYT4vVElUTEU6U3ViamVjdCcsUXVldWVOYW1lLCBF\neHRlbmRlZFN0YXR1cywgQ3JlYXRlZFJlbGF0aXZlLCAnPEEgSFJFRj0iX19XZWJQYXRoX18vVGlj\na2V0L0Rpc3BsYXkuaHRtbD9BY3Rpb249VGFrZSZpZD1fX2lkX18iPl9fbG9jKFRha2UpX188L2E+\nL1RJVExFOk5CU1AnAAAABkZvcm1hdA==\n','storable','RT::System',1,1,'2011-08-03 19:34:20',1,'2011-08-03 19:34:20'),(3,'Search - Bookmarked Tickets','Bookmarked Tickets','BQcDAAAABAoEREVTQwAAAAVPcmRlcgoVaWQgPSAnX19Cb29rbWFya2VkX18nAAAABVF1ZXJ5CgtM\nYXN0VXBkYXRlZAAAAAdPcmRlckJ5CsonPGEgaHJlZj0iX19XZWJQYXRoX18vVGlja2V0L0Rpc3Bs\nYXkuaHRtbD9pZD1fX2lkX18iPl9faWRfXzwvYT4vVElUTEU6IycsJzxhIGhyZWY9Il9fV2ViUGF0\naF9fL1RpY2tldC9EaXNwbGF5Lmh0bWw/aWQ9X19pZF9fIj5fX1N1YmplY3RfXzwvYT4vVElUTEU6\nU3ViamVjdCcsUHJpb3JpdHksIFF1ZXVlTmFtZSwgRXh0ZW5kZWRTdGF0dXMsIEJvb2ttYXJrAAAA\nBkZvcm1hdA==\n','storable','RT::System',1,1,'2011-08-03 19:34:20',1,'2011-08-03 19:34:20'),(4,'HomepageSettings','HomepageSettings','BQcDAAAAAgQCAAAABAQDAAAAAgoKTXkgVGlja2V0cwAAAARuYW1lCgZzeXN0Z
W0AAAAEdHlwZQQD\nAAAAAgoPVW5vd25lZCBUaWNrZXRzAAAABG5hbWUKBnN5c3RlbQAAAAR0eXBlBAMAAAACChJCb29r\nbWFya2VkIFRpY2tldHMAAAAEbmFtZQoGc3lzdGVtAAAABHR5cGUEAwAAAAIKC1F1aWNrQ3JlYXRl\nAAAABG5hbWUKCWNvbXBvbmVudAAAAAR0eXBlAAAABGJvZHkEAgAAAAQEAwAAAAIKC015UmVtaW5k\nZXJzAAAABG5hbWUKCWNvbXBvbmVudAAAAAR0eXBlBAMAAAACCgtRdWlja3NlYXJjaAAAAARuYW1l\nCgljb21wb25lbnQAAAAEdHlwZQQDAAAAAgoKRGFzaGJvYXJkcwAAAARuYW1lCgljb21wb25lbnQA\nAAAEdHlwZQQDAAAAAgoPUmVmcmVzaEhvbWVwYWdlAAAABG5hbWUKCWNvbXBvbmVudAAAAAR0eXBl\nAAAAB3N1bW1hcnk=\n','storable','RT::System',1,1,'2011-08-03 19:34:20',1,'2011-08-03 19:34:20'),(5,'LinkValueTo',NULL,'','','RT::CustomField',1,1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22'),(6,'IncludeContentForValue',NULL,'','','RT::CustomField',1,1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22'),(7,'LinkValueTo',NULL,'','','RT::CustomField',2,1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22'),(8,'IncludeContentForValue',NULL,'','','RT::CustomField',2,1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22')
,(9,'LinkValueTo',NULL,'','','RT::CustomField',3,1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22'),(10,'IncludeContentForValue',NULL,'','','RT::CustomField',3,1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22'),(11,'LinkValueTo',NULL,'','','RT::CustomField',4,1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22'),(12,'IncludeContentForValue',NULL,'','','RT::CustomField',4,1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22'),(13,'LinkValueTo',NULL,'','','RT::CustomField',5,1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22'),(14,'IncludeContentForValue',NULL,'','','RT::CustomField',5,1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22'),(15,'LinkValueTo',NULL,'','','RT::CustomField',6,1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22'),(16,'IncludeContentForValue',NULL,'','','RT::CustomField',6,1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22'),(17,'LinkValueTo',NULL,'','','RT::CustomField',7,1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22'),(18,'IncludeContentForValue',NULL,'','','RT::CustomField',7,1,'
2011-08-03 19:34:22',1,'2011-08-03 19:34:22'),(19,'LinkValueTo',NULL,'','','RT::CustomField',8,1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22'),(20,'IncludeContentForValue',NULL,'','','RT::CustomField',8,1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22'),(21,'LinkValueTo',NULL,'','','RT::CustomField',9,1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22'),(22,'IncludeContentForValue',NULL,'','','RT::CustomField',9,1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22'),(23,'LinkValueTo',NULL,'','','RT::CustomField',10,1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22'),(24,'IncludeContentForValue',NULL,'','','RT::CustomField',10,1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22'),(25,'LinkValueTo',NULL,'','','RT::CustomField',11,1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22'),(26,'IncludeContentForValue',NULL,'','','RT::CustomField',11,1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22'),(27,'LinkValueTo',NULL,'','','RT::CustomField',12,1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22'),(28,'Include
ContentForValue',NULL,'','','RT::CustomField',12,1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22'),(29,'LinkValueTo',NULL,'','','RT::CustomField',13,1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22'),(30,'IncludeContentForValue',NULL,'','','RT::CustomField',13,1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22'),(31,'LinkValueTo',NULL,'','','RT::CustomField',14,1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22'),(32,'IncludeContentForValue',NULL,'','','RT::CustomField',14,1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22'),(33,'LinkValueTo',NULL,'','','RT::CustomField',15,1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22'),(34,'IncludeContentForValue',NULL,'','','RT::CustomField',15,1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22'),(35,'LinkValueTo',NULL,'','','RT::CustomField',16,1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22'),(36,'IncludeContentForValue',NULL,'','','RT::CustomField',16,1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22'),(37,'LinkValueTo',NULL,'','','RT::CustomField',17,1,'20
11-08-03 19:34:22',1,'2011-08-03 19:34:22'),(38,'IncludeContentForValue',NULL,'','','RT::CustomField',17,1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22'),(39,'LinkValueTo',NULL,'','','RT::CustomField',18,1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22'),(40,'IncludeContentForValue',NULL,'','','RT::CustomField',18,1,'2011-08-03 19:34:22',1,'2011-08-03 19:34:22'),(41,'RTIR_HomepageSettings','RTIR homepage settings','BQcDAAAAAgQCAAAABAQDAAAAAgoZL1JUSVIvRWxlbWVudHMvTmV3UmVwb3J0cwAAAARuYW1lCglj\nb21wb25lbnQAAAAEdHlwZQQDAAAAAgofL1JUSVIvRWxlbWVudHMvVXNlckR1ZUluY2lkZW50cwAA\nAARuYW1lCgljb21wb25lbnQAAAAEdHlwZQQDAAAAAgohL1JUSVIvRWxlbWVudHMvTm9ib2R5RHVl\nSW5jaWRlbnRzAAAABG5hbWUKCWNvbXBvbmVudAAAAAR0eXBlBAMAAAACChsvUlRJUi9FbGVtZW50\ncy9EdWVJbmNpZGVudHMAAAAEbmFtZQoJY29tcG9uZW50AAAABHR5cGUAAAAEYm9keQQCAAAAAQQD\nAAAAAgoPUmVmcmVzaEhvbWVwYWdlAAAABG5hbWUKCWNvbXBvbmVudAAAAAR0eXBlAAAAB3N1bW1h\ncnk=\n','storable','RT::System',1,1,'2011-08-03 19:34:24',1,'2011-08-03 19:34:24'),(42,'LinkValueTo',NUL
L,'','','RT::CustomField',19,1,'2011-08-03 19:34:24',1,'2011-08-03 19:34:24'),(43,'IncludeContentForValue',NULL,'','','RT::CustomField',19,1,'2011-08-03 19:34:24',1,'2011-08-03 19:34:24'),(44,'Skip-Name',NULL,'1','','RT::FM::Class',1,1,'2011-08-03 19:34:24',1,'2011-08-03 19:34:24'),(45,'Skip-Summary',NULL,'1','','RT::FM::Class',1,1,'2011-08-03 19:34:24',1,'2011-08-03 19:34:24'),(46,'Skip-CF-Title-19',NULL,'1','','RT::FM::Class',1,1,'2011-08-03 19:34:24',1,'2011-08-03 19:34:24');
+/*!40000 ALTER TABLE `attributes` ENABLE KEYS */;
+UNLOCK TABLES;
+
+--
+-- Table structure for table `cachedgroupmembers`
+--
+
+DROP TABLE IF EXISTS `cachedgroupmembers`;
+/*!40101 SET @saved_cs_client = @@character_set_client */;
+/*!40101 SET character_set_client = utf8 */;
+CREATE TABLE `cachedgroupmembers` (
+ `id` int(11) NOT NULL AUTO_INCREMENT,
+ `GroupId` int(11) DEFAULT NULL,
+ `MemberId` int(11) DEFAULT NULL,
+ `Via` int(11) DEFAULT NULL,
+ `ImmediateParentId` int(11) DEFAULT NULL,
+ `Disabled` smallint(6) NOT NULL DEFAULT '0',
+ PRIMARY KEY (`id`),
+ KEY `DisGrouMem` (`GroupId`,`MemberId`,`Disabled`),
+ KEY `CachedGroupMembers3` (`MemberId`,`ImmediateParentId`)
+) ENGINE=InnoDB AUTO_INCREMENT=80 DEFAULT CHARSET=utf8;
+/*!40101 SET character_set_client = @saved_cs_client */;
+
+--
+-- Dumping data for table `cachedgroupmembers`
+--
+
+LOCK TABLES `cachedgroupmembers` WRITE;
+/*!40000 ALTER TABLE `cachedgroupmembers` DISABLE KEYS */;
+INSERT INTO `cachedgroupmembers` VALUES (1,2,2,1,2,0),(2,2,1,2,2,0),(3,3,3,3,3,0),(4,4,4,4,4,0),(5,5,5,5,5,0),(6,7,7,6,7,0),(7,7,6,7,7,0),(8,3,6,8,3,0),(9,5,6,9,5,0),(10,8,8,10,8,0),(11,9,9,11,9,0),(12,10,10,12,10,0),(13,11,11,13,11,0),(14,13,13,14,13,0),(15,13,12,15,13,0),(16,3,12,16,3,0),(17,4,12,17,4,0),(18,14,14,18,14,0),(19,15,15,19,15,0),(20,16,16,20,16,0),(21,17,17,21,17,0),(22,18,18,22,18,0),(23,19,19,23,19,0),(24,20,20,24,20,0),(25,21,21,25,21,0),(26,22,22,26,22,0),(27,23,23,27,23,0),(28,24,24,28,24,0),(29,25,25,29,25,0),(30,26,26,30,26,0),(31,27,27,31,27,0),(32,28,28,32,28,0),(33,29,29,33,29,0),(34,30,30,34,30,0),(35,31,31,35,31,0),(36,32,32,36,32,0),(37,33,33,37,33,0),(38,34,34,38,34,0),(39,35,35,39,35,0),(40,36,36,40,36,0),(41,37,37,41,37,0),(42,38,38,42,38,0),(43,39,39,43,39,0),(44,40,40,44,40,0),(45,42,42,45,42,0),(46,42,41,46,42,0),(47,3,41,47,3,0),(48,4,41,48,4,0),(49,22,41,49,22,0),(50,43,43,50,43,0),(51,44,44,51,44,0),(52,45,45,52,45,0),(53,46,46,53,46,0),(
54,44,41,54,44,0),(55,46,23,55,46,0),(56,47,47,56,47,0),(57,48,48,57,48,0),(58,49,49,58,49,0),(59,50,50,59,50,0),(60,48,41,60,48,0),(61,50,23,61,50,0),(62,51,51,62,51,0),(63,52,52,63,52,0),(64,53,53,64,53,0),(65,54,54,65,54,0),(66,52,41,66,52,0),(67,54,23,67,54,0),(68,55,55,68,55,0),(69,56,56,69,56,0),(70,57,57,70,57,0),(71,58,58,71,58,0),(72,56,12,72,56,0),(73,58,23,73,58,0),(74,59,59,74,59,0),(75,60,60,75,60,0),(76,61,61,76,61,0),(77,62,62,77,62,0),(78,60,12,78,60,0),(79,62,23,79,62,0);
+/*!40000 ALTER TABLE `cachedgroupmembers` ENABLE KEYS */;
+UNLOCK TABLES;
+
+--
+-- Table structure for table `links`
+--
+
+DROP TABLE IF EXISTS `links`;
+/*!40101 SET @saved_cs_client = @@character_set_client */;
+/*!40101 SET character_set_client = utf8 */;
+CREATE TABLE `links` (
+ `id` int(11) NOT NULL AUTO_INCREMENT,
+ `Base` varchar(240) DEFAULT NULL,
+ `Target` varchar(240) DEFAULT NULL,
+ `Type` varchar(20) NOT NULL,
+ `LocalTarget` int(11) NOT NULL DEFAULT '0',
+ `LocalBase` int(11) NOT NULL DEFAULT '0',
+ `LastUpdatedBy` int(11) NOT NULL DEFAULT '0',
+ `LastUpdated` datetime DEFAULT NULL,
+ `Creator` int(11) NOT NULL DEFAULT '0',
+ `Created` datetime DEFAULT NULL,
+ PRIMARY KEY (`id`),
+ KEY `Links2` (`Base`,`Type`),
+ KEY `Links3` (`Target`,`Type`),
+ KEY `Links4` (`Type`,`LocalBase`)
+) ENGINE=InnoDB AUTO_INCREMENT=3 DEFAULT CHARSET=ascii;
+/*!40101 SET character_set_client = @saved_cs_client */;
+
+--
+-- Dumping data for table `links`
+--
+
+LOCK TABLES `links` WRITE;
+/*!40000 ALTER TABLE `links` DISABLE KEYS */;
+INSERT INTO `links` VALUES (1,'fsck.com-rt://example.com/ticket/1','fsck.com-rt://example.com/ticket/2','MemberOf',2,1,41,'2011-08-03 19:34:37',41,'2011-08-03 19:34:37'),(2,'fsck.com-rt://example.com/ticket/1','fsck.com-rt://example.com/ticket/3','MemberOf',3,1,41,'2011-08-03 19:34:46',41,'2011-08-03 19:34:46');
+/*!40000 ALTER TABLE `links` ENABLE KEYS */;
+UNLOCK TABLES;
+
+--
+-- Table structure for table `objectcustomfieldvalues`
+--
+
+DROP TABLE IF EXISTS `objectcustomfieldvalues`;
+/*!40101 SET @saved_cs_client = @@character_set_client */;
+/*!40101 SET character_set_client = utf8 */;
+CREATE TABLE `objectcustomfieldvalues` (
+ `id` int(11) NOT NULL AUTO_INCREMENT,
+ `CustomField` int(11) NOT NULL,
+ `ObjectType` varchar(255) CHARACTER SET ascii NOT NULL,
+ `ObjectId` int(11) NOT NULL,
+ `SortOrder` int(11) NOT NULL DEFAULT '0',
+ `Content` varchar(255) DEFAULT NULL,
+ `LargeContent` longblob,
+ `ContentType` varchar(80) CHARACTER SET ascii DEFAULT NULL,
+ `ContentEncoding` varchar(80) CHARACTER SET ascii DEFAULT NULL,
+ `Creator` int(11) NOT NULL DEFAULT '0',
+ `Created` datetime DEFAULT NULL,
+ `LastUpdatedBy` int(11) NOT NULL DEFAULT '0',
+ `LastUpdated` datetime DEFAULT NULL,
+ `Disabled` smallint(6) NOT NULL DEFAULT '0',
+ PRIMARY KEY (`id`),
+ KEY `ObjectCustomFieldValues1` (`Content`),
+ KEY `ObjectCustomFieldValues2` (`CustomField`,`ObjectType`,`ObjectId`)
+) ENGINE=InnoDB AUTO_INCREMENT=18 DEFAULT CHARSET=utf8;
+/*!40101 SET character_set_client = @saved_cs_client */;
+
+--
+-- Dumping data for table `objectcustomfieldvalues`
+--
+
+LOCK TABLES `objectcustomfieldvalues` WRITE;
+/*!40000 ALTER TABLE `objectcustomfieldvalues` DISABLE KEYS */;
+INSERT INTO `objectcustomfieldvalues` VALUES (1,8,'RT::Ticket',1,0,'Full service: out of hours',NULL,NULL,'',41,'2011-08-03 19:34:32',41,'2011-08-03 19:34:32',0),(2,2,'RT::Ticket',1,0,'EDUNET',NULL,NULL,'',41,'2011-08-03 19:34:32',41,'2011-08-03 19:34:32',0),(3,3,'RT::Ticket',1,0,'new',NULL,NULL,'',1,'2011-08-03 19:34:34',1,'2011-08-03 19:34:38',1),(4,2,'RT::Ticket',2,0,'EDUNET',NULL,NULL,'',41,'2011-08-03 19:34:37',41,'2011-08-03 19:34:37',0),(5,9,'RT::Ticket',2,0,'IncidentCoord',NULL,NULL,'',41,'2011-08-03 19:34:37',41,'2011-08-03 19:34:37',0),(6,3,'RT::Ticket',1,0,'open',NULL,NULL,'',1,'2011-08-03 19:34:38',1,'2011-08-03 19:34:38',0),(7,1,'RT::Ticket',2,0,'open',NULL,NULL,'',1,'2011-08-03 19:34:39',1,'2011-08-03 19:34:39',0),(8,2,'RT::Ticket',3,0,'EDUNET',NULL,NULL,'',41,'2011-08-03 19:34:43',41,'2011-08-03 19:34:43',0),(9,1,'RT::Ticket',3,0,'open',NULL,NULL,'',1,'2011-08-03 19:34:45',1,'2011-08-03 19:34:45',0),(10,8,'RT::Ticket',4,0,'Full service: out of hours',NULL,NULL
,'',12,'2011-08-03 21:00:18',12,'2011-08-03 21:00:18',0),(11,2,'RT::Ticket',4,0,'EDUNET',NULL,NULL,'',12,'2011-08-03 21:00:18',12,'2011-08-03 21:00:18',0),(12,3,'RT::Ticket',4,0,'new',NULL,NULL,'',1,'2011-08-03 21:00:20',1,'2011-08-03 21:00:34',1),(13,3,'RT::Ticket',4,0,'rejected',NULL,NULL,'',1,'2011-08-03 21:00:34',1,'2011-08-03 21:00:34',0),(14,2,'RT::Ticket',5,0,'EDUNET',NULL,NULL,'',12,'2011-08-03 21:01:18',12,'2011-08-03 21:01:18',0),(15,1,'RT::Ticket',5,0,'open',NULL,NULL,'',1,'2011-08-03 21:01:20',1,'2011-08-03 21:01:39',1),(16,7,'RT::Ticket',5,0,'no resolution reached',NULL,NULL,'',12,'2011-08-03 21:01:38',12,'2011-08-03 21:01:38',0),(17,1,'RT::Ticket',5,0,'abandoned',NULL,NULL,'',1,'2011-08-03 21:01:39',1,'2011-08-03 21:01:39',0);
+/*!40000 ALTER TABLE `objectcustomfieldvalues` ENABLE KEYS */;
+UNLOCK TABLES;
+
+--
+-- Table structure for table `principals`
+--
+
+DROP TABLE IF EXISTS `principals`;
+/*!40101 SET @saved_cs_client = @@character_set_client */;
+/*!40101 SET character_set_client = utf8 */;
+CREATE TABLE `principals` (
+ `id` int(11) NOT NULL AUTO_INCREMENT,
+ `PrincipalType` varchar(16) NOT NULL,
+ `ObjectId` int(11) DEFAULT NULL,
+ `Disabled` smallint(6) NOT NULL DEFAULT '0',
+ PRIMARY KEY (`id`),
+ KEY `Principals2` (`ObjectId`)
+) ENGINE=InnoDB AUTO_INCREMENT=63 DEFAULT CHARSET=ascii;
+/*!40101 SET character_set_client = @saved_cs_client */;
+
+--
+-- Dumping data for table `principals`
+--
+
+LOCK TABLES `principals` WRITE;
+/*!40000 ALTER TABLE `principals` DISABLE KEYS */;
+INSERT INTO `principals` VALUES (1,'User',1,0),(2,'Group',2,0),(3,'Group',3,0),(4,'Group',4,0),(5,'Group',5,0),(6,'User',6,0),(7,'Group',7,0),(8,'Group',8,0),(9,'Group',9,0),(10,'Group',10,0),(11,'Group',11,0),(12,'User',12,0),(13,'Group',13,0),(14,'Group',14,0),(15,'Group',15,0),(16,'Group',16,0),(17,'Group',17,0),(18,'Group',18,0),(19,'Group',19,0),(20,'Group',20,0),(21,'Group',21,0),(22,'Group',22,0),(23,'Group',23,0),(24,'Group',24,0),(25,'Group',25,0),(26,'Group',26,0),(27,'Group',27,0),(28,'Group',28,0),(29,'Group',29,0),(30,'Group',30,0),(31,'Group',31,0),(32,'Group',32,0),(33,'Group',33,0),(34,'Group',34,0),(35,'Group',35,0),(36,'Group',36,0),(37,'Group',37,0),(38,'Group',38,0),(39,'Group',39,0),(40,'Group',40,0),(41,'User',41,0),(42,'Group',42,0),(43,'Group',43,0),(44,'Group',44,0),(45,'Group',45,0),(46,'Group',46,0),(47,'Group',47,0),(48,'Group',48,0),(49,'Group',49,0),(50,'Group',50,0),(51,'Group',51,0),(52,'Group',52,0),(53,'Group',53,0),(54,'Group',54,0),(55,'Gr
oup',55,0),(56,'Group',56,0),(57,'Group',57,0),(58,'Group',58,0),(59,'Group',59,0),(60,'Group',60,0),(61,'Group',61,0),(62,'Group',62,0);
+/*!40000 ALTER TABLE `principals` ENABLE KEYS */;
+UNLOCK TABLES;
+
+--
+-- Table structure for table `sessions`
+--
+
+DROP TABLE IF EXISTS `sessions`;
+/*!40101 SET @saved_cs_client = @@character_set_client */;
+/*!40101 SET character_set_client = utf8 */;
+CREATE TABLE `sessions` (
+ `id` char(32) NOT NULL,
+ `a_session` longblob,
+ `LastUpdated` timestamp NOT NULL DEFAULT CURRENT_TIMESTAMP ON UPDATE CURRENT_TIMESTAMP,
+ PRIMARY KEY (`id`)
+) ENGINE=InnoDB DEFAULT CHARSET=ascii;
+/*!40101 SET character_set_client = @saved_cs_client */;
+
+--
+-- Dumping data for table `sessions`
+--
+
+LOCK TABLES `sessions` WRITE;
+/*!40000 ALTER TABLE `sessions` DISABLE KEYS */;
+/*!40000 ALTER TABLE `sessions` ENABLE KEYS */;
+UNLOCK TABLES;
+
+--
+-- Table structure for table `transactions`
+--
+
+DROP TABLE IF EXISTS `transactions`;
+/*!40101 SET @saved_cs_client = @@character_set_client */;
+/*!40101 SET character_set_client = utf8 */;
+CREATE TABLE `transactions` (
+ `id` int(11) NOT NULL AUTO_INCREMENT,
+ `ObjectType` varchar(64) CHARACTER SET ascii NOT NULL,
+ `ObjectId` int(11) NOT NULL DEFAULT '0',
+ `TimeTaken` int(11) NOT NULL DEFAULT '0',
+ `Type` varchar(20) CHARACTER SET ascii DEFAULT NULL,
+ `Field` varchar(40) CHARACTER SET ascii DEFAULT NULL,
+ `OldValue` varchar(255) DEFAULT NULL,
+ `NewValue` varchar(255) DEFAULT NULL,
+ `ReferenceType` varchar(255) CHARACTER SET ascii DEFAULT NULL,
+ `OldReference` int(11) DEFAULT NULL,
+ `NewReference` int(11) DEFAULT NULL,
+ `Data` varchar(255) DEFAULT NULL,
+ `Creator` int(11) NOT NULL DEFAULT '0',
+ `Created` datetime DEFAULT NULL,
+ PRIMARY KEY (`id`),
+ KEY `Transactions1` (`ObjectType`,`ObjectId`)
+) ENGINE=InnoDB AUTO_INCREMENT=99 DEFAULT CHARSET=utf8;
+/*!40101 SET character_set_client = @saved_cs_client */;
+
+--
+-- Dumping data for table `transactions`
+--
+
+LOCK TABLES `transactions` WRITE;
+/*!40000 ALTER TABLE `transactions` DISABLE KEYS */;
+INSERT INTO `transactions` VALUES (1,'RT::Group',3,0,'Create',NULL,NULL,NULL,NULL,NULL,NULL,NULL,1,'2011-08-03 19:34:17'),(2,'RT::Group',4,0,'Create',NULL,NULL,NULL,NULL,NULL,NULL,NULL,1,'2011-08-03 19:34:17'),(3,'RT::Group',5,0,'Create',NULL,NULL,NULL,NULL,NULL,NULL,NULL,1,'2011-08-03 19:34:17'),(4,'RT::User',6,0,'Create',NULL,NULL,NULL,NULL,NULL,NULL,NULL,1,'2011-08-03 19:34:17'),(5,'RT::Group',8,0,'Create',NULL,NULL,NULL,NULL,NULL,NULL,NULL,1,'2011-08-03 19:34:17'),(6,'RT::Group',9,0,'Create',NULL,NULL,NULL,NULL,NULL,NULL,NULL,1,'2011-08-03 19:34:17'),(7,'RT::Group',10,0,'Create',NULL,NULL,NULL,NULL,NULL,NULL,NULL,1,'2011-08-03 19:34:17'),(8,'RT::Group',11,0,'Create',NULL,NULL,NULL,NULL,NULL,NULL,NULL,1,'2011-08-03 19:34:17'),(9,'RT::User',12,0,'Create',NULL,NULL,NULL,NULL,NULL,NULL,NULL,1,'2011-08-03 19:34:19'),(10,'RT::Group',14,0,'Create',NULL,NULL,NULL,NULL,NULL,NULL,NULL,1,'2011-08-03 19:34:19'),(11,'RT::Group',15,0,'Create',NULL,NULL,NULL,NULL,NULL,NULL,NULL,1,'2011
-08-03 19:34:19'),(12,'RT::Group',16,0,'Create',NULL,NULL,NULL,NULL,NULL,NULL,NULL,1,'2011-08-03 19:34:19'),(13,'RT::Group',17,0,'Create',NULL,NULL,NULL,NULL,NULL,NULL,NULL,1,'2011-08-03 19:34:19'),(14,'RT::Queue',1,0,'Create',NULL,NULL,NULL,NULL,NULL,NULL,NULL,1,'2011-08-03 19:34:19'),(15,'RT::Group',18,0,'Create',NULL,NULL,NULL,NULL,NULL,NULL,NULL,1,'2011-08-03 19:34:19'),(16,'RT::Group',19,0,'Create',NULL,NULL,NULL,NULL,NULL,NULL,NULL,1,'2011-08-03 19:34:19'),(17,'RT::Group',20,0,'Create',NULL,NULL,NULL,NULL,NULL,NULL,NULL,1,'2011-08-03 19:34:19'),(18,'RT::Group',21,0,'Create',NULL,NULL,NULL,NULL,NULL,NULL,NULL,1,'2011-08-03 19:34:19'),(19,'RT::Queue',2,0,'Create',NULL,NULL,NULL,NULL,NULL,NULL,NULL,1,'2011-08-03 19:34:19'),(20,'RT::Group',22,0,'Create',NULL,NULL,NULL,NULL,NULL,NULL,NULL,1,'2011-08-03 19:34:21'),(21,'RT::Group',23,0,'Create',NULL,NULL,NULL,NULL,NULL,NULL,NULL,1,'2011-08-03 19:34:21'),(22,'RT::Group',24,0,'Create',NULL,NULL,NULL,NULL,NULL,NULL,NULL,1,'2011-
08-03 19:34:21'),(23,'RT::Group',25,0,'Create',NULL,NULL,NULL,NULL,NULL,NULL,NULL,1,'2011-08-03 19:34:21'),(24,'RT::Group',26,0,'Create',NULL,NULL,NULL,NULL,NULL,NULL,NULL,1,'2011-08-03 19:34:21'),(25,'RT::Group',27,0,'Create',NULL,NULL,NULL,NULL,NULL,NULL,NULL,1,'2011-08-03 19:34:21'),(26,'RT::Group',28,0,'Create',NULL,NULL,NULL,NULL,NULL,NULL,NULL,1,'2011-08-03 19:34:22'),(27,'RT::Queue',3,0,'Create',NULL,NULL,NULL,NULL,NULL,NULL,NULL,1,'2011-08-03 19:34:22'),(28,'RT::Group',29,0,'Create',NULL,NULL,NULL,NULL,NULL,NULL,NULL,1,'2011-08-03 19:34:22'),(29,'RT::Group',30,0,'Create',NULL,NULL,NULL,NULL,NULL,NULL,NULL,1,'2011-08-03 19:34:22'),(30,'RT::Group',31,0,'Create',NULL,NULL,NULL,NULL,NULL,NULL,NULL,1,'2011-08-03 19:34:22'),(31,'RT::Group',32,0,'Create',NULL,NULL,NULL,NULL,NULL,NULL,NULL,1,'2011-08-03 19:34:22'),(32,'RT::Queue',4,0,'Create',NULL,NULL,NULL,NULL,NULL,NULL,NULL,1,'2011-08-03 19:34:22'),(33,'RT::Group',33,0,'Create',NULL,NULL,NULL,NULL,NULL,NULL,NULL,1,'2011-0
8-03 19:34:22'),(34,'RT::Group',34,0,'Create',NULL,NULL,NULL,NULL,NULL,NULL,NULL,1,'2011-08-03 19:34:22'),(35,'RT::Group',35,0,'Create',NULL,NULL,NULL,NULL,NULL,NULL,NULL,1,'2011-08-03 19:34:22'),(36,'RT::Group',36,0,'Create',NULL,NULL,NULL,NULL,NULL,NULL,NULL,1,'2011-08-03 19:34:22'),(37,'RT::Queue',5,0,'Create',NULL,NULL,NULL,NULL,NULL,NULL,NULL,1,'2011-08-03 19:34:22'),(38,'RT::Group',37,0,'Create',NULL,NULL,NULL,NULL,NULL,NULL,NULL,1,'2011-08-03 19:34:22'),(39,'RT::Group',38,0,'Create',NULL,NULL,NULL,NULL,NULL,NULL,NULL,1,'2011-08-03 19:34:22'),(40,'RT::Group',39,0,'Create',NULL,NULL,NULL,NULL,NULL,NULL,NULL,1,'2011-08-03 19:34:22'),(41,'RT::Group',40,0,'Create',NULL,NULL,NULL,NULL,NULL,NULL,NULL,1,'2011-08-03 19:34:22'),(42,'RT::Queue',6,0,'Create',NULL,NULL,NULL,NULL,NULL,NULL,NULL,1,'2011-08-03 19:34:22'),(43,'RT::User',41,0,'Create',NULL,NULL,NULL,NULL,NULL,NULL,NULL,1,'2011-08-03 19:34:27'),(44,'RT::Group',43,0,'Create',NULL,NULL,NULL,NULL,NULL,NULL,NULL,41,'2011-08
-03 19:34:32'),(45,'RT::Group',44,0,'Create',NULL,NULL,NULL,NULL,NULL,NULL,NULL,41,'2011-08-03 19:34:32'),(46,'RT::Group',45,0,'Create',NULL,NULL,NULL,NULL,NULL,NULL,NULL,41,'2011-08-03 19:34:32'),(47,'RT::Group',46,0,'Create',NULL,NULL,NULL,NULL,NULL,NULL,NULL,41,'2011-08-03 19:34:32'),(48,'RT::Ticket',1,0,'Create',NULL,NULL,NULL,NULL,NULL,NULL,NULL,41,'2011-08-03 19:34:32'),(49,'RT::Ticket',1,0,'AddWatcher','AdminCc',NULL,'23',NULL,NULL,NULL,NULL,1,'2011-08-03 19:34:34'),(50,'RT::Ticket',1,0,'Set','Due','1970-01-01 00:00:00','2011-08-04 07:00:00',NULL,NULL,NULL,NULL,1,'2011-08-03 19:34:34'),(51,'RT::Ticket',1,0,'CustomField','3',NULL,NULL,'RT::ObjectCustomFieldValue',NULL,3,NULL,1,'2011-08-03 19:34:34'),(52,'RT::Ticket',1,0,'Set','Starts','1970-01-01 00:00:00','2011-08-04 05:00:00',NULL,NULL,NULL,NULL,1,'2011-08-03 19:34:34'),(53,'RT::Group',47,0,'Create',NULL,NULL,NULL,NULL,NULL,NULL,NULL,41,'2011-08-03 19:34:37'),(54,'RT::Group',48,0,'Create',NULL,NULL,NULL,NULL,NULL,NUL
L,NULL,41,'2011-08-03 19:34:37'),(55,'RT::Group',49,0,'Create',NULL,NULL,NULL,NULL,NULL,NULL,NULL,41,'2011-08-03 19:34:37'),(56,'RT::Group',50,0,'Create',NULL,NULL,NULL,NULL,NULL,NULL,NULL,41,'2011-08-03 19:34:37'),(57,'RT::Ticket',1,0,'AddLink','MemberOf',NULL,'fsck.com-rt://example.com/ticket/2',NULL,NULL,NULL,NULL,41,'2011-08-03 19:34:37'),(58,'RT::Ticket',1,0,'CustomField','3',NULL,NULL,'RT::ObjectCustomFieldValue',3,6,NULL,1,'2011-08-03 19:34:38'),(59,'RT::Ticket',2,0,'Set','Due','1970-01-01 00:00:00','2011-08-04 07:00:00',NULL,NULL,NULL,NULL,1,'2011-08-03 19:34:38'),(60,'RT::Ticket',1,0,'Status','Status','new','open',NULL,NULL,NULL,NULL,1,'2011-08-03 19:34:38'),(61,'RT::Ticket',2,0,'Create',NULL,NULL,NULL,NULL,NULL,NULL,NULL,41,'2011-08-03 19:34:38'),(62,'RT::Ticket',2,0,'AddWatcher','AdminCc',NULL,'23',NULL,NULL,NULL,NULL,1,'2011-08-03 19:34:38'),(63,'RT::Ticket',2,0,'CustomField','1',NULL,NULL,'RT::ObjectCustomFieldValue',NULL,7,NULL,1,'2011-08-03 19:34:39'),(64,'RT:
:Ticket',2,0,'Set','Starts','1970-01-01 00:00:00','2011-08-03 19:34:39',NULL,NULL,NULL,NULL,1,'2011-08-03 19:34:39'),(65,'RT::Group',51,0,'Create',NULL,NULL,NULL,NULL,NULL,NULL,NULL,41,'2011-08-03 19:34:43'),(66,'RT::Group',52,0,'Create',NULL,NULL,NULL,NULL,NULL,NULL,NULL,41,'2011-08-03 19:34:43'),(67,'RT::Group',53,0,'Create',NULL,NULL,NULL,NULL,NULL,NULL,NULL,41,'2011-08-03 19:34:43'),(68,'RT::Group',54,0,'Create',NULL,NULL,NULL,NULL,NULL,NULL,NULL,41,'2011-08-03 19:34:43'),(69,'RT::Ticket',3,0,'Create',NULL,NULL,NULL,NULL,NULL,NULL,NULL,41,'2011-08-03 19:34:43'),(70,'RT::Ticket',3,0,'AddWatcher','AdminCc',NULL,'23',NULL,NULL,NULL,NULL,1,'2011-08-03 19:34:44'),(71,'RT::Ticket',3,0,'CustomField','1',NULL,NULL,'RT::ObjectCustomFieldValue',NULL,9,NULL,1,'2011-08-03 19:34:45'),(72,'RT::Ticket',3,0,'Set','Starts','1970-01-01 00:00:00','2011-08-03 19:34:45',NULL,NULL,NULL,NULL,1,'2011-08-03 19:34:45'),(73,'RT::Ticket',1,0,'AddLink','MemberOf',NULL,'fsck.com-rt://example.com/tick
et/3',NULL,NULL,NULL,NULL,41,'2011-08-03 19:34:46'),(74,'RT::Ticket',3,0,'Set','Due','1970-01-01 00:00:00','2011-08-04 07:00:00',NULL,NULL,NULL,NULL,1,'2011-08-03 19:34:47'),(75,'RT::Ticket',3,0,'AddLink','HasMember',NULL,'fsck.com-rt://example.com/ticket/1',NULL,NULL,NULL,NULL,41,'2011-08-03 19:34:47'),(76,'RT::Group',55,0,'Create',NULL,NULL,NULL,NULL,NULL,NULL,NULL,12,'2011-08-03 21:00:17'),(77,'RT::Group',56,0,'Create',NULL,NULL,NULL,NULL,NULL,NULL,NULL,12,'2011-08-03 21:00:17'),(78,'RT::Group',57,0,'Create',NULL,NULL,NULL,NULL,NULL,NULL,NULL,12,'2011-08-03 21:00:17'),(79,'RT::Group',58,0,'Create',NULL,NULL,NULL,NULL,NULL,NULL,NULL,12,'2011-08-03 21:00:17'),(80,'RT::Ticket',4,0,'Create',NULL,NULL,NULL,NULL,NULL,NULL,NULL,12,'2011-08-03 21:00:18'),(81,'RT::Ticket',4,0,'AddWatcher','AdminCc',NULL,'23',NULL,NULL,NULL,NULL,1,'2011-08-03 21:00:19'),(82,'RT::Ticket',4,0,'Set','Due','1970-01-01 00:00:00','2011-08-04 07:00:00',NULL,NULL,NULL,NULL,1,'2011-08-03 21:00:20'),(83,'RT:
:Ticket',4,0,'CustomField','3',NULL,NULL,'RT::ObjectCustomFieldValue',NULL,12,NULL,1,'2011-08-03 21:00:20'),(84,'RT::Ticket',4,0,'Set','Starts','1970-01-01 00:00:00','2011-08-04 05:00:00',NULL,NULL,NULL,NULL,1,'2011-08-03 21:00:20'),(85,'RT::Ticket',4,0,'Status','Status','new','rejected',NULL,NULL,NULL,NULL,12,'2011-08-03 21:00:34'),(86,'RT::Ticket',4,0,'CustomField','3',NULL,NULL,'RT::ObjectCustomFieldValue',12,13,NULL,1,'2011-08-03 21:00:34'),(87,'RT::Ticket',4,0,'Set','Due','2011-08-04 07:00:00','1970-01-01 00:00:00',NULL,NULL,NULL,NULL,1,'2011-08-03 21:00:34'),(88,'RT::Group',59,0,'Create',NULL,NULL,NULL,NULL,NULL,NULL,NULL,12,'2011-08-03 21:01:17'),(89,'RT::Group',60,0,'Create',NULL,NULL,NULL,NULL,NULL,NULL,NULL,12,'2011-08-03 21:01:17'),(90,'RT::Group',61,0,'Create',NULL,NULL,NULL,NULL,NULL,NULL,NULL,12,'2011-08-03 21:01:17'),(91,'RT::Group',62,0,'Create',NULL,NULL,NULL,NULL,NULL,NULL,NULL,12,'2011-08-03 21:01:17'),(92,'RT::Ticket',5,0,'Create',NULL,NULL,NULL,NULL,NULL
,NULL,NULL,12,'2011-08-03 21:01:18'),(93,'RT::Ticket',5,0,'AddWatcher','AdminCc',NULL,'23',NULL,NULL,NULL,NULL,1,'2011-08-03 21:01:20'),(94,'RT::Ticket',5,0,'CustomField','1',NULL,NULL,'RT::ObjectCustomFieldValue',NULL,15,NULL,1,'2011-08-03 21:01:20'),(95,'RT::Ticket',5,0,'Set','Starts','1970-01-01 00:00:00','2011-08-03 21:01:21',NULL,NULL,NULL,NULL,1,'2011-08-03 21:01:21'),(96,'RT::Ticket',5,0,'CustomField','7',NULL,NULL,'RT::ObjectCustomFieldValue',NULL,16,NULL,12,'2011-08-03 21:01:38'),(97,'RT::Ticket',5,0,'Status','Status','open','rejected',NULL,NULL,NULL,NULL,12,'2011-08-03 21:01:39'),(98,'RT::Ticket',5,0,'CustomField','1',NULL,NULL,'RT::ObjectCustomFieldValue',15,17,NULL,1,'2011-08-03 21:01:39');
+/*!40000 ALTER TABLE `transactions` ENABLE KEYS */;
+UNLOCK TABLES;
+/*!40103 SET TIME_ZONE=@OLD_TIME_ZONE */;
+
+/*!40101 SET SQL_MODE=@OLD_SQL_MODE */;
+/*!40014 SET FOREIGN_KEY_CHECKS=@OLD_FOREIGN_KEY_CHECKS */;
+/*!40014 SET UNIQUE_CHECKS=@OLD_UNIQUE_CHECKS */;
+/*!40101 SET CHARACTER_SET_CLIENT=@OLD_CHARACTER_SET_CLIENT */;
+/*!40101 SET CHARACTER_SET_RESULTS=@OLD_CHARACTER_SET_RESULTS */;
+/*!40101 SET COLLATION_CONNECTION=@OLD_COLLATION_CONNECTION */;
+/*!40111 SET SQL_NOTES=@OLD_SQL_NOTES */;
+
+-- Dump completed on 2011-08-04 1:04:27
commit 60ccf9bbe990aef1698cfa0fe9c8f17a8f68800d
Author: Ruslan Zakirov <ruz at bestpractical.com>
Date: Fri Aug 5 13:30:45 2011 +0400
IR::Test->apply_upgrade method
diff --git a/lib/RT/IR/Test.pm b/lib/RT/IR/Test.pm
index 12201aa..22ce391 100644
--- a/lib/RT/IR/Test.pm
+++ b/lib/RT/IR/Test.pm
@@ -93,6 +93,33 @@ sub import_snapshot {
}
}
+sub apply_upgrade {
+ my $self = shift;
+ my $base_dir = shift;
+ my @versions = @_;
+
+ my $db_type = RT->Config->Get('DatabaseType');
+ foreach my $n ( 0..$#versions ) {
+ my $v = $versions[$n];
+
+ my $datadir = "$base_dir/$v";
+ if ( -e "$datadir/schema.$db_type" ) {
+ my ( $ret, $msg ) = RT::Handle->InsertSchema( get_admin_dbh(), $datadir );
+ return ( $ret, $msg ) unless $ret;
+ }
+ if ( -e "$datadir/acl.$db_type" ) {
+ my ( $ret, $msg ) = RT::Handle->InsertACL( get_admin_dbh(), $datadir );
+ return ( $ret, $msg ) unless $ret;
+ }
+ if ( -e "$datadir/content" ) {
+ RT::Test::__reconnect_rt();
+ my ( $ret, $msg ) = $RT::Handle->InsertData( "$datadir/content" );
+ return ( $ret, $msg ) unless $ret;
+ }
+ }
+ RT::Test::__reconnect_rt();
+}
+
sub get_admin_dbh {
return _get_dbh( RT::Handle->DSN, $ENV{'RT_DBA_USER'}, $ENV{'RT_DBA_PASSWORD'} );
}
commit 5906e4d02e9e3f6a52ca508054da41bac1be5ef8
Author: Ruslan Zakirov <ruz at bestpractical.com>
Date: Fri Aug 5 13:50:15 2011 +0400
delete debug statement
diff --git a/etc/upgrade/2.9.0/content b/etc/upgrade/2.9.0/content
index 6545228..4044223 100644
--- a/etc/upgrade/2.9.0/content
+++ b/etc/upgrade/2.9.0/content
@@ -231,8 +231,6 @@ our @Final = (
$txns->Limit( FIELD => 'Field', VALUE => $cf->id );
$txns->Columns('id');
- $RT::Logger->error( $txns->BuildSelectQuery );
-
my $res = $RT::Handle->SimpleUpdateFromSelect(
'Transactions',
{
commit 236c1406ed66e70e0ea82f22d8a7241ad8674a1e
Author: Ruslan Zakirov <ruz at bestpractical.com>
Date: Fri Aug 5 15:12:09 2011 +0400
test upgrade from RTIR 2.6.0 to RTIR 2.9.0
diff --git a/t/upgrade/2.6.0-to-2.9.0.t b/t/upgrade/2.6.0-to-2.9.0.t
new file mode 100644
index 0000000..5ffb725
--- /dev/null
+++ b/t/upgrade/2.6.0-to-2.9.0.t
@@ -0,0 +1,64 @@
+#!/usr/bin/perl
+
+use strict;
+use warnings;
+
+BEGIN { unless ( $ENV{RTIR_TEST_UPGRADE} ) {
+ require Test::More;
+ Test::More->import( skip_all => "Skipping upgrade tests, it's only for developers" );
+} }
+
+use RT::IR::Test tests => 16;
+RT::IR::Test->import_snapshot( 'rtir-2.6.after-rt-upgrade.sql' );
+RT::IR::Test->apply_upgrade( 'etc/upgrade/', '2.9.0' );
+
+my @state_cf_ids;
+{
+ my $cfs = RT::CustomFields->new( RT->SystemUser );
+ $cfs->Limit( FIELD => 'Name', VALUE => 'State' );
+ $cfs->Limit( FIELD => 'Disabled', VALUE => 1 );
+ push @state_cf_ids, map $_->id, @{ $cfs->ItemsArrayRef };
+ is( scalar @state_cf_ids, 4, 'four disabled state fields' );
+}
+
+{
+ my $ticket = RT::Ticket->new( RT->SystemUser );
+ $ticket->Load(4);
+
+ my $queue = $ticket->QueueObj;
+ is( $queue->Name, 'Incident Reports', 'an IR' );
+ is( $queue->Lifecycle->Name, 'incident_reports', 'incidents cycle' );
+
+ is( $ticket->Subject, 'IR for reject' );
+ is( $ticket->Status, 'rejected' );
+
+ ok( !$ticket->LoadCustomFieldByIdentifier('State')->id, 'State is not applied' );
+ check_txns($ticket);
+}
+
+{
+ my $ticket = RT::Ticket->new( RT->SystemUser );
+ $ticket->Load(5);
+
+ my $queue = $ticket->QueueObj;
+ is( $queue->Name, 'Incidents', 'an incident' );
+ is( $queue->Lifecycle->Name, 'incidents', 'incidents cycle' );
+
+ is( $ticket->Subject, 'Inc for abandon' );
+ is( $ticket->Status, 'abandoned' );
+
+ ok( !$ticket->LoadCustomFieldByIdentifier('State')->id, 'State is not applied' );
+ check_txns($ticket);
+}
+
+sub check_txns {
+ my $ticket = shift;
+
+ my $txns = RT::Transactions->new( RT->SystemUser );
+ $txns->Limit( FIELD => 'ObjectType', VALUE => 'RT::Ticket' );
+ $txns->Limit( FIELD => 'ObjectId', VALUE => $ticket->id );
+ $txns->Limit( FIELD => 'Type', VALUE => 'CustomField' );
+ $txns->Limit( FIELD => 'Field', VALUE => $_ ) foreach @state_cf_ids;
+ is( $txns->Count, 0, 'no state changes in history' );
+}
+
commit aac70d5de7a3634fa39815a7c35e0639e4e84a47
Author: Ruslan Zakirov <ruz at bestpractical.com>
Date: Fri Aug 5 15:26:21 2011 +0400
update TODO
diff --git a/TODO.porting_over_RT4 b/TODO.porting_over_RT4
index 52c15a9..0f6a772 100644
--- a/TODO.porting_over_RT4
+++ b/TODO.porting_over_RT4
@@ -17,14 +17,8 @@
* make sure we release DBIx::SB with cud-from-select branch
merged and depend on it
-* upgrade script that sets Status in tickets table from state
- custom field
-
-* upgrade script that turns changes of the State CFs into
- Status changes
-** it's there, but we should make it faster
-
-* upgrade script that deletes and renames scrips
+* upgrade script that renames wrongly named scrips, we have
+ a few scrips that named wrongly
=== BRINGING UP TO DATE
-----------------------------------------------------------------------
More information about the Rt-commit
mailing list