[Rt-commit] rt branch, 4.0.0-releng, updated. rt-4.0.0rc6-145-g5e53394

[Kevin Falcone]

The branch, 4.0.0-releng has been updated
       via  5e533948083fc18b112ee8d094e129dab4615e7f (commit)
       via  505694e64744aea2aa813071f412ab77a678aea0 (commit)
       via  3e3def2fbf212ae7ebec12bc8e9cf2c4797101dc (commit)
      from  864286a995daa4967db605aeb2a3380301a00ecd (commit)

Summary of changes:
 docs/UPGRADING-3.8                     |   28 +++++++++++-
 docs/customizing/gnupg_integration.pod |    1 -
 docs/customizing/queue_subject_tag.pod |   75 --------------------------------
 3 files changed, 25 insertions(+), 79 deletions(-)
 delete mode 100644 docs/customizing/gnupg_integration.pod
 delete mode 100644 docs/customizing/queue_subject_tag.pod

- Log -----------------------------------------------------------------
commit 5e533948083fc18b112ee8d094e129dab4615e7f
Merge: 864286a 505694e
Author: Kevin Falcone <falcone at bestpractical.com>
Date:   Mon Mar 21 14:34:00 2011 -0400

    Merge branch '4.0/documentation-reorg' into 4.0.0-releng

diff --cc docs/UPGRADING-3.8
index a25c04b,9a1daf3..cb53030
--- a/docs/UPGRADING-3.8
+++ b/docs/UPGRADING-3.8
@@@ -145,12 -144,33 +145,34 @@@ records in your CachedGroupMembers tabl
  database to refresh indexes/statistics.  Please consult your DBA for
  specific instructions for your database.
  
 +
  UPGRADING FROM 3.7.81 and earlier - Changes:
  
- RT::Extension::BrandedQueues has been integrated into core, so you MUST read
- upgrading instructions docs/queue_subject_tag.pod EVEN IF you have not used
- that extension.
+ RT::Extension::BrandedQueues has been integrated into core, and the
+ handling of subject tags has changed as a consequence.  You will need to
+ modify any of your email templates which use the $rtname variable, in
+ order to make them respect the per-queue subject tags. To edit your
+ templates, log into RT as your administrative user, then click:
+ 
+     Configuration -> Global -> Templates -> Select -> <Some template name>
+ 
+ The only template which ships with RT which needs updating is the
+ "Autoreply" template, which includes this line:
+ 
+     "There is no need to reply to this message right now.  Your ticket
+     has been assigned an ID of [{$rtname} #{$Ticket->id()}]."
+ 
+ Change this line to read:
+ 
+     "There is no need to reply to this message right now.  Your ticket
+     has been assigned an ID of { $Ticket->SubjectTag }."
+ 
+ If you were previously using RT::Extension::BrandedQueues, you MUST
+ uninstall it before upgrading. In addition, you must run the
+ 'etc/upgrade/3.8-branded-queues-extension' perl script.  This will
+ convert the extension's configuration into the new format.  Finally, in
+ templates where you were using the Tag method ($Ticket->QueueObj->Tag),
+ you will need to replace it with $Ticket->SubjectTag
  
  RT::Action::LinearEscalate extension has been integrated into core,
  so you MUST uninstall it before upgrading.

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