[Rt-commit] rt branch, 4.0/update-ticket-after-extractid, created. rt-4.0.8-153-g22099a1

[Kevin Falcone]

The branch, 4.0/update-ticket-after-extractid has been created
        at  22099a1b5a515870be82429cd7872d4c68485a9b (commit)

- Log -----------------------------------------------------------------
commit 22099a1b5a515870be82429cd7872d4c68485a9b
Author: Tim Cutts <tjrc at sanger.ac.uk>
Date:   Tue Oct 16 22:36:17 2012 +0100

    Re-read Subject from Message after ExtractTicketId
    
    Since 4.0.7, ExtractTicketId can be overridden, as in
    RT::Extension::RepliesToResolved.  The override might change the Subject
    of the message (as the above extension does).
    
    Keep the original subject for error messages, but if ExtractTicketId has
    changed the subject, use that for the new ticket creation.

diff --git a/lib/RT/Interface/Email.pm b/lib/RT/Interface/Email.pm
index ca14e93..80b1c62 100644
--- a/lib/RT/Interface/Email.pm
+++ b/lib/RT/Interface/Email.pm
@@ -1461,6 +1461,10 @@ sub Gateway {
 
     $args{'ticket'} ||= ExtractTicketId( $Message );
 
+    # ExtractTicketId may have been overridden, and edited the Subject
+    my $NewSubject = $Message->head->get('Subject');
+    chomp $NewSubject;
+
     $SystemTicket = RT::Ticket->new( RT->SystemUser );
     $SystemTicket->Load( $args{'ticket'} ) if ( $args{'ticket'} ) ;
     if ( $SystemTicket->id ) {
@@ -1547,7 +1551,7 @@ sub Gateway {
 
         my ( $id, $Transaction, $ErrStr ) = $Ticket->Create(
             Queue     => $SystemQueueObj->Id,
-            Subject   => $Subject,
+            Subject   => $NewSubject,
             Requestor => \@Requestors,
             Cc        => \@Cc,
             MIMEObj   => $Message

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