[Rt-commit] rt branch, 4.4-trunk, updated. rt-4.4.0-200-g1162836

[Shawn Moore]

The branch, 4.4-trunk has been updated
       via  116283645129a2a352c8dcb0ed198e1a2e9c8537 (commit)
       via  5ce4df493d3dc249a0f6e9b525278cb2bea13e6d (commit)
       via  6ebcea11dc5629403c116fc090d5096c6c17d283 (commit)
       via  85a34ae57bfa36b7f72d1383097f7bcb5a1f220e (commit)
       via  a331558042e57de46eadd2d0176be83e31749c20 (commit)
       via  d5c9858b9905b1d5c5b6cb7e94d1ed083d876c47 (commit)
       via  c0587b32ff0b0449e9842e5161e5f482ae576da6 (commit)
       via  088e5d48cd8aea4ce54bbe9bb1cb39de1e3e2d97 (commit)
       via  3a55affb21d201af102dfe01d327e3a61a57c957 (commit)
       via  81b07c7dad26320b22f5ed85e98247f2fc7890a3 (commit)
       via  2d20155bfdec978f3b2a0fd335b55eae9275ecf5 (commit)
       via  a1aa7e35a8a7aac66943cebac392a62100216fc6 (commit)
       via  2513da78368d172fdf3a32ac84dd01c780f6e40e (commit)
       via  e9119915e8b2321115404037463a8a8437ec241d (commit)
       via  560fe2f83056e330e1b78dc9c74ce531e8208d78 (commit)
       via  e9dcc3e9f10bc7ff057c20aa7d5f8205a9229a8c (commit)
       via  df1699d9c4ee304c7a9d240c6bbc403437245c0e (commit)
       via  0890b14f461254929431eb33f1acbbd682bf6b17 (commit)
       via  b2159722beb062b138f9d348e8d343ba6e9f06c0 (commit)
      from  e9cbfd81e9d2b9af5f123504f82736751379ea32 (commit)

Summary of changes:
 docs/UPGRADING-4.4                                 | 17 ++++++++
 etc/initialdata                                    |  4 +-
 lib/RT/Search/Simple.pm                            |  6 +--
 lib/RT/Tickets.pm                                  | 20 +++++++---
 share/html/Elements/QueueSummaryByLifecycle        | 26 +++++-------
 share/html/Elements/QueueSummaryByStatus           | 24 +++++------
 share/html/Elements/RT__Asset/ColumnMap            |  6 +--
 share/html/Elements/RT__Ticket/ColumnMap           |  4 +-
 share/html/Elements/ShowReminders                  |  2 +-
 share/html/SelfService/Closed.html                 |  2 +-
 share/html/SelfService/Elements/MyRequests         | 10 +++--
 share/html/SelfService/index.html                  |  2 +-
 share/html/Ticket/Elements/ShowQueue               | 18 ++++-----
 .../Ticket/Elements/ShowRequestorTicketsActive     |  4 +-
 .../Ticket/Elements/ShowRequestorTicketsInactive   |  4 +-
 share/html/User/Elements/Portlets/ActiveTickets    |  4 +-
 share/html/User/Elements/Portlets/InactiveTickets  |  4 +-
 t/ticket/simple_search.t                           | 14 +++----
 t/web/simple_search.t                              | 46 +++++++++++-----------
 19 files changed, 108 insertions(+), 109 deletions(-)

- Log -----------------------------------------------------------------
commit 5ce4df493d3dc249a0f6e9b525278cb2bea13e6d
Author: Jim Brandt <jbrandt at bestpractical.com>
Date:   Mon May 16 09:33:40 2016 -0400

    Note the __Active__ option for RT's saved searches
    
    6ebcea11d updates initialdata for new RT's to now use the
    __Active__ placeholder for RT's saved searches to handle
    custom lifecycles. Add a note to the UPGRADING file for
    users to upgrade existing instances if they have
    custom lifecycles.

diff --git a/docs/UPGRADING-4.4 b/docs/UPGRADING-4.4
index f19c493..3492aa7 100644
--- a/docs/UPGRADING-4.4
+++ b/docs/UPGRADING-4.4
@@ -407,5 +407,22 @@ Searching and updating handle both representations as you'd expect.
 
 =back
 
+=head1 UPGRADING FROM 4.4.0 AND EARLIER
+
+=over 4
+
+=item *
+
+We updated default RT searches that previously specified 'new' and 'open' status
+to use the new '__Active__' and '__Inactive__' syntax where appropriate. For new
+RT's, this means the default RT at a Glance searches will now work with custom
+lifecycles without updating these searches.
+
+For existing RTs, you may want to update the "highest priority tickets I own" and
+'newest unowned tickets' system searches to use '__Active__' rather than specific
+statuses if you have a custom lifecycle.
+
+=back
+
 =cut
 

commit 116283645129a2a352c8dcb0ed198e1a2e9c8537
Merge: e9cbfd8 5ce4df4
Author: Shawn M Moore <shawn at bestpractical.com>
Date:   Mon May 16 12:27:09 2016 -0400

    Merge branch '4.4/use-status-active' into 4.4-trunk


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