[Rt-commit] rt branch, 5.0/default-ownername-view-only, created. rt-5.0.0beta2-48-g708031691d

Jim Brandt jbrandt at bestpractical.com
Thu Jul 9 17:16:57 EDT 2020

The branch, 5.0/default-ownername-view-only has been created
        at  708031691d6500fcc5b051162bea2e12acf78ae4 (commit)

- Log -----------------------------------------------------------------
commit 6b54d6d2cdd97bea8326116de361c0ce229c0c30
Author: Jim Brandt <jbrandt at bestpractical.com>
Date:   Thu Jul 9 17:02:20 2020 -0400

    Set default OwnerName column map to read-only
    Inline edit loads an Owner dropdown for every ticket
    row in search results when it is enabled. Depending on
    the rights configuration and the number of users with the
    OwnTicket right, even a single Owner dropdown can take
    extra time to render. To avoid possible performance issues
    with search results after upgrade, change OwnerName, the
    default format used in many searches, to view-only.
    Make the new inline edit version available in a new format
    OwnerNameEdit which users can optionally use by updating

diff --git a/share/html/Elements/RT__Ticket/ColumnMap b/share/html/Elements/RT__Ticket/ColumnMap
index 37a71a00d5..19d303c495 100644
--- a/share/html/Elements/RT__Ticket/ColumnMap
+++ b/share/html/Elements/RT__Ticket/ColumnMap
@@ -104,12 +104,12 @@ $COLUMN_MAP = {
         value     => sub { return $_[0]->QueueObj->Name },
         edit      => sub { return \($m->scomp('/Elements/SelectQueue', Default => $_[0]->Queue, Name => 'Queue', ShowNullOption => 0)) },
-    OwnerDisplayOnly =>  {
+    OwnerName =>  {
         title     => 'Owner', # loc
         attribute => 'Owner',
         value     => sub { return \($m->scomp("/Elements/ShowUser", User => $_[0]->OwnerObj)) },
-    OwnerName => {
+    OwnerNameEdit => {
         title     => 'Owner', # loc
         attribute => 'Owner',
         value     => sub { return $_[0]->OwnerObj->Name },

commit 708031691d6500fcc5b051162bea2e12acf78ae4
Author: Jim Brandt <jbrandt at bestpractical.com>
Date:   Thu Jul 9 17:16:40 2020 -0400

    Update notes on Owner inline edit options

diff --git a/docs/UPGRADING-5.0 b/docs/UPGRADING-5.0
index 70d17cb263..93ea79945f 100644
--- a/docs/UPGRADING-5.0
+++ b/docs/UPGRADING-5.0
@@ -151,30 +151,20 @@ updated GnuPG package with some version of 2.2.
 =item *
 RT search results now allow inline editing of ticket metadata, greatly
-improving usability and convenience.
+improving usability and convenience. Editable fields are now the default
+for most ticket fields in search results.
-Some fields that require extra processing per ticket, particularly Owner, may
-result in slower page load times. If you experience these slower page loads,
-there are a few options to improve performance:
+The ticket Owner field sometimes requires extra work to build and can
+result in slower page load times, so the default OwnerName format is
+read-only. To enable inline edit for Owner, update your search to use
+the format OwnerNameEdit.
-=item *
-Display Owner as an autocomplete box rather than a dropdown using the
+If you experience slower page loads with OwnerNameEdit, you can
+display Owner as an autocomplete box rather than a dropdown using the
 configuration option. This may also help other areas of RT in addition to
-=item *
-Update your search result format to use OwnerDisplayOnly rather than OwnerName
-in search results. This will disable inline edit for the Owner field, but this
-may be acceptable if the search is not used for editing or users don't have
-rights to edit Owner.
 We are investigating options to improve the underlying queries. Some users have
 reported improved performance with the following indexes, at least on Postgres:


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