[Rt-commit] rt branch, 5.0.0-releng, updated. rt-5.0.0beta2-8-gbdceceaa80

? sunnavy sunnavy at bestpractical.com
Mon Jun 29 16:30:45 EDT 2020

The branch, 5.0.0-releng has been updated
       via  bdceceaa80801e050df50a726da72b08b0d06f06 (commit)
       via  3d0f4f3768b4bb9e2ae92f555fad7a1935b78537 (commit)
       via  ce77aeb217c20f52751ef9e1bfd3ac84a917310e (commit)
      from  e0456118156854b690dfb9ba1320164ecf281807 (commit)

Summary of changes:
 docs/UPGRADING-5.0                           | 37 +++++++++++++++++++++++++++-
 share/html/Elements/RT__Ticket/ColumnMap     |  5 ++++
 share/html/Search/Elements/BuildFormatString |  2 +-
 3 files changed, 42 insertions(+), 2 deletions(-)

- Log -----------------------------------------------------------------
commit 3d0f4f3768b4bb9e2ae92f555fad7a1935b78537
Author: Jim Brandt <jbrandt at bestpractical.com>
Date:   Fri Jun 26 17:00:14 2020 -0400

    Document possible slow page loads with OwnerName column

diff --git a/docs/UPGRADING-5.0 b/docs/UPGRADING-5.0
index e82a5670d0..47b7753ab6 100644
--- a/docs/UPGRADING-5.0
+++ b/docs/UPGRADING-5.0
@@ -148,7 +148,42 @@ RT should also still run with GnuPG 1.4.x. It is not supported for GnuPG version
 2.0 or 2.1. On some Linux systems, you may need to add a new repo to get an
 updated GnuPG package with some version of 2.2.
+=item *
+RT search results now allow inline editing of ticket metadata, greatly
+improving usability and convenience.
+Some fields that require extra processing per ticket, particularly Owner, may
+result in slower page load times. If you experience these slower page loads,
+there are a few options to improve performance:
+=item *
+Display Owner as an autocomplete box rather than a dropdown using the
+configuration option. This may also help other areas of RT in addition to
+=item *
+Update your search result format to use OwnerDisplayOnly rather than OwnerName
+in search results. This will disable inline edit for the Owner field, but this
+may be acceptable if the search is not used for editing or users don't have
+rights to edit Owner.
+We are investigating options to improve the underlying queries. Some users have
+reported improved performance with the following indexes, at least on Postgres:
+   CREATE INDEX ACL2 ON acl (objecttype, objectid);
+   CREATE INDEX ACL3 ON acl (principalid, rightname, principaltype);
+We are performing testing and looking for additional feedback before adding these
+to default RT.

commit bdceceaa80801e050df50a726da72b08b0d06f06
Merge: e045611815 3d0f4f3768
Author: sunnavy <sunnavy at bestpractical.com>
Date:   Tue Jun 30 04:20:29 2020 +0800

    Merge branch '5.0/expensive-owner-inline-edit2' into 5.0.0-releng


More information about the rt-commit mailing list