hi, is there a way to add a field to filter queues by area also? thanks in advance, -- Rui Ferreira <rui.ferreira at pt.jazztel.com> Jazztel Portugal - Servicos IP Edificio Diogo Cao - Doca de Alcantara (Norte) - 1350-352 Lisboa Tel: 351 2 1030 1221 - Fax: 351 2 1030 1300