[rt-devel] SNMP

Vivek Khera khera at kcilink.com
Wed Aug 15 09:57:15 EDT 2001


>>>>> "DW" == Darrin Walton <darrinw at nixc.net> writes:

DW> I was only going to do TotalTickets, and TotalOpenTickets.  If others have
DW> ideas as to anything else, i'd be happy to hear them.

Would TotalOpenTickets mean those which are not in "resolved" status
or just those that have "open" status?  I think you should include
"new" and perhaps "stalled" tickets in your open counter.






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