[rt-devel] suggestion

[Danielle Cambridge]

Is it possible to add the option of comments section when you take
charge of something?

That way, I can take charge and say that I all ready have someone on it,
so that everyone only sees one mail not two....and it's only one step
not two.

does that make sense?  
Just trying to make the flow a little easier....

thanks.

-dc
-- 
Danielle Cambridge
Lead TA | Blue Sky Studios
danielle at blueskystudios.com