[rt-devel] email to AdminCcs

Jesse jesse at fsck.com
Wed Jul 11 12:12:36 EDT 2001


It looks like you've set up a 'NotifyAllWatcher' scrip, either globally or
for your queue.  That would definitely cause RT to email the requestor when
you make comments.


On Wed, Jul 11, 2001 at 11:42:17AM -0400, Sherrill (Pei-chih) Verbrugge wrote:
> Hi,
> 
> I am using rt-2-0-1-test3.  I find RT won't email to AdminCcs or Watchers
> or Ccs.  I see some concatenation errors in the log.  What can I do to fix
> this?  It emails to requestor no problem.  It also emails to the
> requestor when I make a comment which is not what I want.  It
> shouldn't email to requestor in comments.  But I am not sure what I
> need to do to change that.  There is no script that allows
> requestor for anything except on-create.  Thanks.
> 
> Sherrill
> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
> Sherrill (Pei-chih) Verbrugge
> spv at gospelcom.net
> ext. 273
> http://www.gospelcom.net
> http://bible.gospelcom.net
> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
> 
> 

Content-Description: email errors
> Use of uninitialized value in pattern match (m//) at /usr/lib/perl5/site_perl/5.6.0/DBIx/SearchBuilder.pm line 937, <STDIN> line 12.
> Use of uninitialized value in concatenation (.) at /usr/lib/perl5/site_perl/5.6.0/DBIx/SearchBuilder.pm line 111, <STDIN> line 12.
> now requiring RT::Condition::AnyTransaction
> RT::Transaction=HASH(0x88149e8): Checking condition OnTransaction...
> RT::Transaction=HASH(0x88149e8): Matches condition OnTransaction...
> now requiring RT::Action::Notify
> Use of uninitialized value in concatenation (.) at /usr/lib/perl5/site_perl/5.6.0/DBIx/SearchBuilder.pm line 111, <STDIN> line 12.
> Use of uninitialized value in concatenation (.) at /usr/lib/perl5/site_perl/5.6.0/DBIx/SearchBuilder.pm line 111, <STDIN> line 12.
> RT::Transaction=HASH(0x88149e8): Prepared NotifyOwner
> RT::Action::Notify=HASH(0x8856248): No recipients found. Not sending.
> RT::Transaction=HASH(0x88149e8): Committed NotifyOwner
> now requiring RT::Condition::AnyTransaction
> RT::Transaction=HASH(0x88149e8): Checking condition OnTransaction...
> RT::Transaction=HASH(0x88149e8): Matches condition OnTransaction...
> now requiring RT::Action::Notify
> Use of uninitialized value in concatenation (.) at /usr/lib/perl5/site_perl/5.6.0/DBIx/SearchBuilder.pm line 111, <STDIN> line 12.
> Use of uninitialized value in concatenation (.) at /usr/lib/perl5/site_perl/5.6.0/DBIx/SearchBuilder.pm line 111, <STDIN> line 12.
> Use of uninitialized value in concatenation (.) at /usr/lib/perl5/site_perl/5.6.0/DBIx/SearchBuilder.pm line 111, <STDIN> line 12.
> RT::Transaction=HASH(0x88149e8): Prepared NotifyAdminCcs
> RT::Action::Notify=HASH(0x88b8d0c): Could not send mail for RT::Transaction=HASH(0x8803194)
> RT::Transaction=HASH(0x88149e8): Failed to commit NotifyAdminCcs
> now requiring RT::Condition::AnyTransaction
> RT::Transaction=HASH(0x88149e8): Checking condition OnCreate...
> RT::Transaction=HASH(0x88149e8): Matches condition OnCreate...
> now requiring RT::Action::Notify
> Use of uninitialized value in concatenation (.) at /usr/lib/perl5/site_perl/5.6.0/DBIx/SearchBuilder.pm line 111.
> Use of uninitialized value in concatenation (.) at /usr/lib/perl5/site_perl/5.6.0/DBIx/SearchBuilder.pm line 111.
> Use of uninitialized value in concatenation (.) at /usr/lib/perl5/site_perl/5.6.0/DBIx/SearchBuilder.pm line 111.
> Use of uninitialized value in concatenation (.) at /usr/lib/perl5/site_perl/5.6.0/DBIx/SearchBuilder.pm line 111.
> Use of uninitialized value in concatenation (.) at /usr/lib/perl5/site_perl/5.6.0/DBIx/SearchBuilder.pm line 111.
> RT::Transaction=HASH(0x88149e8): Prepared NotifyAllWatchers
> RT::Action::Notify=HASH(0x881c6e4): Could not send mail for RT::Transaction=HASH(0x8803194)
> RT::Transaction=HASH(0x88149e8): Failed to commit NotifyAllWatchers
> now requiring RT::Condition::AnyTransaction
> RT::Transaction=HASH(0x88149e8): Checking condition OnCreate...
> RT::Transaction=HASH(0x88149e8): Matches condition OnCreate...
> now requiring RT::Action::Autoreply
> Use of uninitialized value in concatenation (.) at /usr/lib/perl5/site_perl/5.6.0/DBIx/SearchBuilder.pm line 111.
> RT::Transaction=HASH(0x88149e8): Prepared AutoreplyToRequestors
> Use of uninitialized value in array dereference at /usr/local/rt2/lib/RT/Action/SendEmail.pm line 84.
> Use of uninitialized value in array dereference at /usr/local/rt2/lib/RT/Action/SendEmail.pm line 86.
> Use of uninitialized value in array dereference at /usr/local/rt2/lib/RT/Action/SendEmail.pm line 106.
> RT::Transaction=HASH(0x88149e8): Committed AutoreplyToRequestors
> Ticket 21 created in queue 'general'

-- 
jesse reed vincent -- root at eruditorum.org -- jesse at fsck.com 
70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90

I think co-ordinating 1000 prima donnas living all over the world will be as 
easy as herding cats..." -- Andy Tanenbaum on the linux development model, 1992




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