[rt-devel] WEB RT - The requested URL could not be retrieved

'Jesse' jesse at fsck.com
Wed Mar 21 12:53:44 EST 2001


mod_perl and mod_php are known to interact poorly.
running on a different port could work.
also chown -R <apache user> /home/data/app/rt-new/WebRT/data will make your
other problem go away.

On Wed, Mar 21, 2001 at 06:49:33PM +0100, Ludek Mokry wrote:
> Maybe I found a problem. If I remove HAVE_PHP4 from apache, I get a "better"
> error from mason (permission problem - see below). Does It mean that I can't
> have HTML:Mason together with PHP4 in apache ? if so, I will run a special
> RT server on another port. Just let me know.
> System error
> while serving rt-new.mokry.cz /index.html
> mkdir /home/data/app/rt-new/WebRT/data/obj: Permission denied at
> /usr/lib/perl5/site_perl/5.6.0/HTML/Mason/Parser.pm line 1129
> 
> Regards,
> Ludek Mokry.
> 
> > ----- Original Message -----
> > From:	'Jesse' [SMTP:jesse at fsck.com]
> > Sent:	Wednesday, March 21, 2001, 18:38:26
> > To:	Ludek Mokry
> > Subject:	Re: [rt-devel] WEB RT - The requested URL could not be
> retrieved
> > 
> > what if you strace apache running in -X mode?
> > 
> > 
> > On Wed, Mar 21, 2001 at 06:34:17PM +0100, Ludek Mokry wrote:
> > > Nothing! Can't understand why. I'm running several virt. servers on my
> > > intranet w/o any problem. Even web_rt 1.0.7 is running correctly. There 
> > is
> > > something wrong in HTML::Mason, but during installation all mason test 
> > was
> > > ok.
> > > 
> > > So if I try to connect to rt-new.mokry.cz/anything (anything even
> doesn't
> > > have to be there), apache doesn't communicate. If I remove perlhandler
> > > rt:mason from httpd.conf, server is running but perlhtml is not 
> > processed.
> > > 
> > > apache permission is set in this way:
> > > 
> > > <Directory "/home/data/app/rt-new/WebRT/html/">
> > > Options Indexes Includes FollowSymLinks ExecCGI
> > > AllowOverride All
> > > order deny,allow
> > > deny from all 
> > > allow from 192.168.0.0/255.255.255.0 62.168.31.224/255.255.255.252
> > > AuthType Basic 
> > > AuthUserFile /home/data/httpd/conf/htpasswd.users 
> > > AuthName "Request Tracker New" 
> > > require valid-user 
> > > satisfy any
> > > </Directory>
> > > 
> > > Thanks,
> > > Ludek.
> > > 
> > > > ----- Original Message -----
> > > > From:	Jesse [SMTP:jesse at fsck.com]
> > > > Sent:	Wednesday, March 21, 2001, 18:26:24
> > > > To:	Ludek Mokry
> > > > Cc:	'rt-devel at lists.fsck.com'
> > > > Subject:	Re: [rt-devel] WEB RT - The requested URL could not be
> > > retrieved
> > > > 
> > > > What does your apache errorlog tell you?
> > > > 
> > > > 
> > > > On Wed, Mar 21, 2001 at 12:32:31PM +0100, Ludek Mokry wrote:
> > > > > Hi,
> > > > > 
> > > > > I try to install RT 1.3.59 but have problem with HTML::Mason (I'm
> > > already
> > > > > running RT 1.0.7 w/o any problem). I can't make it to work. I have 
> > added
> > > > > 
> > > > > <VirtualHost 62.168.31.225 pinknt04.pink>
> > > > >         ServerName rt-new.mokry.cz
> > > > >         DocumentRoot /home/data/app/rt-new/WebRT/html
> > > > >         ServerAdmin root at localhost
> > > > >         ErrorLog logs/rt-new/error_log
> > > > >         CustomLog logs/rt-new/access_log combined
> > > > >         PerlRequire /home/data/app/rt-new/bin/webmux.pl
> > > > >         <Location />
> > > > >             SetHandler perl-script
> > > > >             PerlHandler RT::Mason
> > > > >         </Location>
> > > > > </VirtualHost>
> > > > > 
> > > > > section to my apache conf (1.3.14 fro RH 7.0).
> > > > > 
> > > > > When I try to access http://rt-new.mokry.cz I get this error:
> > > > > ERROR
> > > > > The requested URL could not be retrieved
> > > > > While trying to retrieve the URL: [no URL] 
> > > > > The following error was encountered: 
> > > > > * Zero Sized Reply 
> > > > > Squid did not receive any data for this request. 
> > > > > Your cache administrator is root. 
> > > > > 
> > > > > Can anybody help me?
> > > > > 
> > > > > Thanks,
> > > > > Ludek.
> > > > > 
> > > > > 
> > > > > _______________________________________________
> > > > > Rt-devel mailing list
> > > > > Rt-devel at lists.fsck.com
> > > > > http://lists.fsck.com/mailman/listinfo/rt-devel
> > > > > 
> > > > 
> > > > -- 
> > > > jesse reed vincent -- root at eruditorum.org -- jesse at fsck.com 
> > > > 70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90
> > > > 
> > > > "It's buried in the desert, got sand in it, melts Nazis. You know,
> > > > the Ark of the Covenant"   -- siva
> > > > ---
> > > > INCOMING MAIL IS CERTIFIED VIRUS FREE.
> > > > Checked by AVG anti-virus system (http://www.grisoft.com).
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> > > > ----- End Of Original Message -----
> > > 
> > > 
> > 
> > -- 
> > jesse reed vincent -- root at eruditorum.org -- jesse at fsck.com 
> > 70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90
> > 
> > "That package looks like what I wanted, but the site was down today, 
> >    so I decided to reimplement it in Perl."
> > 							-me
> > ---
> > INCOMING MAIL IS CERTIFIED VIRUS FREE.
> > Checked by AVG anti-virus system (http://www.grisoft.com).
> > Version: 6.0.237 / Virus Database: 115 - Release Date: 7.3.2001
> > ----- End Of Original Message -----
> 
> 

-- 
jesse reed vincent -- root at eruditorum.org -- jesse at fsck.com 
70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90

They'll take my private key when they pry it from my cold dead fingers!




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