[rt-devel] Mail sent with no recipient

[Jonas Liljegren]

This is the most disturbing bug.  

Mail is generated with no reciever.  In one case, we got a mail from
an outside requestor.  The ticket was taken and a reply was made.

The requestors response to the reply made it to the ticket system, but
it was sent out with an empty 'to'.  It should have gone to the owner.

On the other side, there are some occations there a person is sent a
copy of a correspondence he originated.  That should not happen.

My global scrips are now:

  OnComment NotifyOwnerAsComment AdminComment 
  OnCorrespond NotifyRequestorsAndCcs Correspondence 
  OnCreate NotifyAdminWatchers NewTicket 
  OnComment NotifyAdminWatchersAsComment AdminComment 
  OnCorrespond NotifyOwner AdminCorrespondence


Is this right?  Even if it's not. There shouldn't go out emails with
no recipient.  Example:

Subject: Mail failure - no recipient addresses
Date: Thu, 10 May 2001 14:46:39 +0200
From: Mail Delivery System <Mailer-Daemon at karl.rit.se>
To: www-data at karl.rit.se

A message that you sent contained no recipient addresses, and so no
delivery could be attempted.

------ This is a copy of your message, including all the headers. ------

Received: from www-data by karl.rit.se with local (Exim 3.12 #1
(Debian))
	id 14xpq3-0007ZC-00; Thu, 10 May 2001 14:46:39 +0200
MIME-Version: 1.0
X-Mailer: MIME-tools 5.41 (Entity 5.404)
Subject: [RIT #156] Re: Vots, hjälp mig!
To:
Cc:
Bcc:
From: Björn Nordblom via RT <support at rit.se>
Reply-To: support at rit.se
In-Reply-To: <rt-156 at RIT>
Message-Id: <rt-156-522.3.36092484829251 at RIT>
Precedence: bulk
RT-Ticket: RIT #156
Managed-BY: Request Tracker 1.3.70 (http://www.fsck.com/projects/rt)
RT-Originator: bjorn at rit.se
Content-Disposition: inline
Content-Type: text/plain
Content-Transfer-Encoding: binary
Sender: www-data <www-data at karl.rit.se>
Date: Thu, 10 May 2001 14:46:39 +0200

<URL: http://karl.rit.se/tools/rt2//Ticket/Display.html?id=156 >


-- 
/ Jonas  -  http://jonas.liljegren.org/myself/en/index.html