[rt-devel] Apache error

ivan ivan-rt-devel at 420.am
Mon May 14 19:43:12 EDT 2001


> Also, we haven't used rt for a while (i.e. overnight) it seems to be a 
> bit worse for
> a while - stuff swapped out excaberating the issue?

Maybe your cached database connections are timing out?  (aka "The Morning
Bug")  http://perl.apache.org/guide/databases.html#The_Morning_Bug

Try increasing MySQL's timeout as specified in that URL.

On Mon, May 14, 2001 at 04:08:02PM +0100, Mark Vevers wrote:
> Jessse,
> 
> This is from version 1.3.70 + patches on RH 7.0  (CVS as of Friday 
> 5:00pm GMT)
> 
> Apache logs:
> 
> [Mon May 14 11:03:48 2001] [notice] child pid 12230 exit signal 
> Segmentation fault (11)
> [Mon May 14 11:04:47 2001] [notice] child pid 12233 exit signal 
> Segmentation fault (11)
> WebRT: Could not create queue: No permission to create queues ()[Mon May 
> 14 15:14:53 2001] [warn] child process 12226 still did not exit, sending 
> a SIGTERM
> 
> First off, this occurs more regularly on ticket creates / updates than 
> on read only
> operations.  It sometimes happens at log in as well.   It seems to 
> complete the
> ticket creation/update , but doesn't return any of the webpage when this 
> happens
> (just closes connection).  It also appears that any errors do not exit 
> correctly - see the
> third line above ....
> 
> It used to do it a lot more, but as rt got faster, and I removed all the 
> unnecessary
> Apaches modules which made things a bit bitter again.  A race 
> condition?  Timeout?
> Also, we haven't used rt for a while (i.e. overnight) it seems to be a 
> bit worse for
> a while - stuff swapped out excaberating the issue?
> 
> Hope this helps.
> 
> BTW if you want any more info let me know.
> 
> Cheers
> Mark
> 
> Jesse wrote:
> 
> > Thanks for the heads up.
> > I noticed something like that this morning, though it never affected
> > my sessions.  Are you doing any of the debugging that ivan described
> > or using Apache::DProf or anything?  What RT rev? If you can track it down
> > any more, a 'formal' bug report would be appreciated.
> > 
> >         Thanks,
> >                 j
> > 
> > 
> > On Fri, May 11, 2001 at 04:06:19PM -0400, Eric Mandel wrote:
> > 
> >> I am experiencing a strange problem with Apache (v 1.3.19). I will
> >> intermittently try to go to the main page of RT2 and I receive a page cannot
> >> be displayed error. The following line appears in my apache error_log.
> >> 
> >> [Fri May 11 15:50:37 2001] [notice] child pid 11549 exit signal Segmentation
> >> fault (11)
> >> 
> >> I have to refresh 3-4 times to get the login page up. Once I'm in, my
> >> session is fine. I don't get the error until I try get back into the system
> >> later on. The server is running RH 7.1 and it's sole purpose is RT. Apache
> >> is not serving out any other pages other than the RT virtual. Also, I am
> >> currently the only user on the system. Any pointers are greatly appreciated.
> >> 
> >> Thanks.
> >> Eric Mandel
> >> 
> >> 
> >> _______________________________________________
> >> Rt-devel mailing list
> >> Rt-devel at lists.fsck.com
> >> http://lists.fsck.com/mailman/listinfo/rt-devel
> >> 
> 
> -- 
> Mark Vevers.    mark at ifl.net / mvevers at rm.com
> Internet Backbone Engineering Team
> Internet for Learning, Research Machines Plc
> Tel: +44 1235 823380,   Fax: +44 1235 823424
> 
> 
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-- 
meow
_ivan




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