[rt-devel] rt-mailgate error

[Eric Mandel]

Update...

I just rolled back to RT-1.3.72 and i receive the same error except now, the
ticket gets created, even though a notification goes back to the requestor
saying ticket creation failed...

-----Original Message-----
From: Eric Mandel [mailto:EMandel at worldnow.com]
Sent: Wednesday, May 16, 2001 6:35 PM
To: 'rt-devel at fsck.com'
Subject: [rt-devel] rt-mailgate error


I just upgrade to 1.3.74 including the dependencies (searchbuilder .33 the
newest DBD::mysql). Web works fine but when I send an e-mail in I get the
following error in the log

RT::Handle=HASH(0x8100008) no row id returned on row creation at
/usr/lib/perl5/site_perl/5.6.0/DBIx/SearchBuilder/Handle/mysql.pm line 34,
<STDIN> line 16.
RT::Ticket=HASH(0x87cf448) ->Create couldn't set EffectiveId: No value sent
to _Set!

RT::Handle=HASH(0x8100008) no row id returned on row creation at
/usr/lib/perl5/site_perl/5.6.0/DBIx/SearchBuilder/Handle/mysql.pm line 34,
<STDIN> line 16.
RT::Transaction->Create couldn't, as you didn't specify a ticket idUse of
uninitialized value in exists at
/usr/lib/perl5/site_perl/5.6.0/DBIx/SearchBuilder/Record/Cachable.pm line
88, <STDIN> line 16.
Use of uninitialized value in concatenation (.) at /opt/rt2/lib/RT/Ticket.pm
line 316, <STDIN> line 16.
Ticket couldn't be created: Use of uninitialized value in numeric eq (==) at
/etc/smrsh/rt-mailgate line 192, <STDIN> line 16.
Use of uninitialized value in join at
/usr/lib/perl5/site_perl/5.6.0/Log/Dispatch.pm line 23, <STDIN> line 16.
Use of uninitialized value in concatenation (.) at /etc/smrsh/rt-mailgate
line 449, <STDIN> line 16.
Use of uninitialized value in concatenation (.) at /etc/smrsh/rt-mailgate
line 198.
Use of uninitialized value in concatenation (.) at /etc/smrsh/rt-mailgate
line 198.
Use of uninitialized value in concatenation (.) at /etc/smrsh/rt-mailgate
line 198.
Create failed:  /  /  

Help is greatly appreciated. Thanks

Eric Mandel
WorldNow
(646) 435-5395 Direct
(646) 772-6161 Cell

Enabling media companies to build powerful new businesses on the Internet.

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