[rt-devel] two questions

Jesse Vincent jesse at bestpractical.com
Mon Sep 10 12:36:59 EDT 2001


On Fri, Aug 17, 2001 at 10:20:22AM -0500, gary wennberg wrote:
> 
> 1. Is there a way for there to be a note for anyone creating a req say that
> any software or hardware requires a Managers approval first. So that a SA
> does not have to respond back to them saying a managers approval is
> required.

That would be the 'autoreply' template.



> 2. Is there a way to sort closed and open reqs buy requester?
>
not trivially, right now.

> Thanks
> 
> Gary Wennberg
> gaw at veritas.com
> 651.746.7196
> 
> 
> _______________________________________________
> rt-devel mailing list
> rt-devel at lists.fsck.com
> http://lists.fsck.com/mailman/listinfo/rt-devel
> 

-- 
http://www.bestpractical.com/products/rt  -- Trouble Ticketing. Free.




More information about the Rt-devel mailing list