[rt-devel] External User Authentication

[Stanislav Sinyagin]

--- seph <seph at commerceflow.com> wrote:
> A reasonable goal, but I think your implementation may have data
> integrity problems. RT needs to know who it's users are, and who they
> were. a user is never deleted, because they appear in old tickets. In
> a system where RT's users are remote objects, RT is dependent on the
> remote database to keep it's users, most corporate employee databases
> don't keep former employees in them usefully.

There could be a failover mechanism: the data retrieved from external 
source are stored locally, but never used unless the external source 
is available.