[rt-devel] New mail on a ticket indication

Jesse Vincent jesse at bestpractical.com
Mon Jan 7 16:31:16 EST 2002


It should return true if that user is _any_ requestor of the ticket :)


On Mon, Jan 07, 2002 at 03:28:58PM -0600, Travis Campbell wrote:
> 
> 
> Travis
> On Mon, Jan 07, 2002 at 06:57:01PM +0000, Daniel Foster wrote:
> > 
> > Thanks - it's not quite what I need though.  I don't really care when a 
> > ticket was last updated so much as who did the updating.  If the last 
> > person to update was a member of our support staff than the ticket doesn't 
> > need attention.  If it was the requestor then the ticket needs reviewing.
> > 
> 
> 
> $Ticket->IsRequestor($Ticket->LastUpdatedByObj)
> 
> This returns true or false depending on if the ticket was last updated by
> someone who is a requestor.  I don't know what this will do if there
> are multiple requestors listed for a ticket.
> 
> Travis
> -- 
>  Travis Campbell  -  Unix Systems Administrator =      travis at beast.amd.com
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> ============================================================================
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> 
> 
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