[rt-devel] Template names not being listed in "Script" menu

Luis Cruz elcruz1999 at hotmail.com
Thu Jan 24 12:54:59 EST 2002


It worked very well. Thank you very much.


>From: Jesse Vincent <jesse at bestpractical.com>
>To: luis.cruz at convex.pt
>CC: rt-devel at lists.fsck.com
>Subject: Re: [rt-devel] Template names not being listed in "Script" menu
>Date: Thu, 24 Jan 2002 09:55:59 -0500
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>elcruz1999 at hotmail.com on Wed, Jan 23, 2002 at 10:57:23PM +0000
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>That user probably doesn't have "showtemplate" for the global scope.
>
>
>On Wed, Jan 23, 2002 at 10:57:23PM +0000, Luis Cruz wrote:
> > Hi.
> >
> > I gave *full* permissions to an RT 2.0.7 user so that we could be the
> > administrator of a single queue. Everything worked fine except that in 
>the
> > "Scripts" menu he was unable to see any names in the "Template" list. He
> > only saw the following:
> >
> > -
> > Global Template:
> > Global Template:
> > Global Template:
> > Global Template:
> > Global Template:
> > Global Template:
> > Global Template:
> >
> > Additionaly, I (using root permissions) have defined a script for this
> > queue, but instead of
> >
> > "OnTransactiom NotifyAllWatchers with template Transaction"
> >
> > he only sees
> >
> > "OnTransactiom NotifyAllWatchers with template"
> >
> > Can you help me please?
> >
> > Thank you very much.
> > Best regards.
> >
> >    Luis Cruz
> >
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