[rt-devel] Get last status change for a ticket

Timo Hummel timo.hummel at isg.de
Mon Jun 3 18:07:01 EDT 2002


> I'm trying to write a(nother) nag script, and I'd like to check the last time 
> the status was changed.  So far I have:
> 
>     my $transactions = $Ticket->Transactions();
>     transactions->Limit(FIELD => 'Type', VALUE => 'Status');
>     transactions->Limit(FIELD => 'NewValue', VALUE => 'open');
> 
> What more do I need to make sure I only get one result?

Make sure that you also do a $transactions->SortBy (with the time).

Then, issue a $transaction = $transactions->First to get the first record.

Regards,
Timo





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