[rt-devel] Confusing user interface in commandline rt

Jesse Vincent jesse at bestpractical.com
Tue Jun 4 11:56:50 EDT 2002


On Tue, Jun 04, 2002 at 11:50:24AM -0400, stoffel at lucent.com wrote:

This really sounds like you're talking about the 1.0 cli. RT doesn't have
rtq any more. and --create doesn't prompt you through things.


> rtq
> --------
> 
> - shows all tickets, starting with the oldest to first.  I'd like to
>   see it default to the most recent ## tickets.  For example:
> 
>      rtq -owner stoffel
> 
>   Should only give me my last 10 or so.  Or at least start from the
>   newest and work back in time.
> 
> - The output of the header should be made *much* more compact.  If
>   you're not on a 48 line xterm, it's hard to know which ticket number
>   you are looking at.
> 
> rt
> --------
> 
> - the create command is ugly.  It needs to be made more friendly, or
>   offer better ways to customize which fields are prompted for.
> 
> - Should rt really have the -publichistory switch?  That's an rtq
>   function. 
> 
> 
> Just my off the cuff thoughts.
> 
> John
>    John Stoffel - Senior Unix Systems Administrator - Lucent Technologies
> 	 stoffel at lucent.com - http://www.lucent.com - 978-399-0479
> 

-- 
http://www.bestpractical.com/products/rt  -- Trouble Ticketing. Free.




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