[rt-devel] RT Interface Mod

[Tyler Baker]

Hi All,
 
  I'm interested in modifying RT to track particular clients. IE, adding
the ability to assign a client to each ticket.  Particularly, I would
like to be able to have a list of clients in a drop down menu when
creating a new ticket.  Then, be able to search that value to display
all tickets.  I'm sure I'm not the first one to desire this... Being new
to RT, I'm a little overwhelmed on where to start.  Has anyone hacked
this out already?  Or perhaps I could get a shove in the right
direction.  Many thanks,
 
 
Tyler Baker
tbaker at swiftcomm.com
 
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