[rt-devel] Email reminders

[Phil Homewood]

Warnke Andreas wrote:
> If a ticket is in state 'open' for more than 3 days and a special
> keyword is not selected, all watchers need to be informed.
> 
> do you have a better idea? or is such a feature already implemented? 

The "nag" script in the contrib area would be a good starting point.
-- 
Phil Homewood, Systems Janitor, www.SnapGear.com
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