[rt-devel] RT 2 -> 3 import problem

Eric Horne eric.horne at std.teradyne.com
Thu Apr 3 20:45:29 EST 2003


   Jesse, Thanks for revamping the import script! The imports appear to 
be going further than before.

   But. :) While it is running to completion now (v1.7 was dying on the 
first ticket import), I am getting many (probably 30-40) messages saying 
something to the effect as follows:

	[error]: Failed to create user Data error: Name in use 
(./dumpfile-to-rt-3.0:533)

   Upon successful(?) completion, when I load up RT, I find users and 
queues are imported, but no tickets. When I search for tickets, I find 
none.

   I'm only importing 443 tickets. Import was done on a fresh DB (ie 
just initialized). Can you help identify the problem?

   Thanks much!

-Eric




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