[rt-devel] public/private tickets

James O'Kane jo2y at midnightlinux.com
Mon Apr 28 13:13:43 EDT 2003


We had a request within our department to allow the requestor the ability 
to make their tickets public, on a ticket by ticket basis.
The argument is that somethings like the server X being slow could be made 
public by the requestor, and others can look and see the History, while 
other tickets, like my server was broken into, might want to be kept 
private by the requestor. 

Is anyone already working on something like this? Is the functionality 
there but I'm just not seeing it?

thanks
-james





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