[rt-devel] RT not including RTFM articles in ticket response

Jesse Vincent jesse at bestpractical.com
Tue Aug 19 13:18:27 EDT 2003

On Tue, Aug 19, 2003 at 09:52:50AM -0700, matthew zeier wrote:
> That's interesting - I copied that directory but that didn't appear to work
> for me.
> On an aside, it's unfortunate that the "Include RTFM article" isn't a drop
> down list box.

That's an easy customization, but since I expect that many sites will
have thousands of articles, a dropdown really doesn't make sense in the
general case.
http://www.bestpractical.com/rt  -- Trouble Ticketing. Free.

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