[rt-devel] 3 Bugs or Features

Jesse Vincent jesse at bestpractical.com
Fri Jul 18 19:20:49 EDT 2003



On Wed, Jul 16, 2003 at 03:35:09PM -0700, Daniel Israel wrote:
> 
> > From: Jesse Vincent <jesse at bestpractical.com>
> > On Wed, Jul 16, 2003 at 01:48:35PM -0700, Daniel Israel wrote:
> > > 1) On the Home screen, if I click on the name of a queue I get a nasty
> > >    perl error.
> > 
> > _What_ nasty perl error? Was it complaining about Storable.xs? Are you
> > running RedHat 9?
> 
> Yes.  Sorry, I guess this is a known bug, somehow I missed it when
> browsing the list.
> 
> > > 2) Non-privileged users don't show up in user searches.  In fact, the
> > >    only way to find a non-privileged user is to find the Requestor link
> > >    in one of his tickets.
> > 
> > Do they not show up when your search on username or email at
> > /Admin/Users/ ? It seems to work for me.
> 
> Admin?  I am logged in as "root" and go to /Configuration/Users and it
> lists Privileged users.  If I try the "find" feature to locate someone
> that has an account which was automatically created by an e-mail, (i.e.,
> "Email" "contains" <name> search) it doesn't find them.  (In fact, it
> doesn't find anyone, including privileged users who match.  But
> privileged users I can get to, because they are listed already.)

That's... interesting. and not the behaviour I get. what if you specify
an email address exactly? Can you send us the database query log for
that search?

> 
> -- 
> Daniel M. Israel
> <daniel at cfd.ame.arizona.edu>		1130 North Mountain Ave.
> Dept. of Aerospace & Mechanical		The University of Arizona
>   Engineering				Tucson, AZ  85711
> 

-- 
http://www.bestpractical.com/rt  -- Trouble Ticketing. Free.



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