[rt-devel] 3.0 import issue?

[Eric Horne]

I didn't see my post in the archive, and since I haven't heard 
anything... here it is again. I do have a log file I can send you if you 
think it can help you figure out what I'm doing wrong.

Thanks!

-Eric

Eric Horne wrote:
> Phil-
> 
>   Yes it happens with the latest import tool 1.13 and rt-3-0-2. 
> Incidentally, I got a bunch of "cannot create principal" kinds of errors 
> when importing queues (or something near queues). I'll attempt to 
> capture the output when I actually get into work.
> 
>   Again, if I set the effective ID to the id of the ticket, rt suddenly 
> recognizes the tickets. So I suspect that, for whatever reason, the 
> import tool is not setting the effective ID.
> 
> -Eric
> 
> Phil Homewood wrote:
> 
>> Eric Horne wrote:
>>
>>>  Some more information -- it appears that the "EffectiveID" column is 
>>> not being set. When I set EffectiveID in the Ticket table to the 
>>> value for "id", rt 3.0.0 suddenly sees all the tickets! I did 
>>> something similar in the Transactions table, but that didn't seem to 
>>> make much of a difference.
>>
>>
>>
>> Does this happen with the latest version of rt2-to-rt3 (1.13),
>> and the latest RT (3.0.3pre4) ?
> 
> 
>