[rt-devel] on correspond, notify owner not working - rt 2.1.80

matthew zeier mrz at intelenet.net
Thu Mar 6 14:39:04 EST 2003


Doesn't appear to be picking up the owner when sending email... if I have
time later, I'll try to track this down some more.

----- Original Message -----
From: "J. Sloan" <js138 at eng.cam.ac.uk>
To: "matthew zeier" <mrz at intelenet.net>
Sent: Thursday, March 06, 2003 11:34 AM
Subject: Re: [rt-devel] on correspond, notify owner not working - rt 2.1.80


> On Thu, 6 Mar 2003, matthew zeier wrote:
>
> > That's not the same as owner though.
> >
> > I'm the ticket owner, but the ticket was created through email.  The
> > Requestor and AdminCcs get updates, owner doesn't.
>
> Not always, no.
>
> Hmm.   I'm having similar problems getting anything out of the 'On Owner
> Change' condition.   Worthy of further investigation I guess.
>
> John
>
>
>




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