[rt-devel] rt2 to rt3 importer errors

butch at infowest.com butch at infowest.com
Thu Mar 20 13:00:58 EST 2003


So I got daring and tried the rt2 database to dumpfile on 30000 tickets, and 
all worked fine.

dumpfile to the rt3 database was working fine, up until the following errors 
occured:

[Thu Mar 20 17:51:24 2003] [crit]: 1 (/usr/local/rt3/lib/RT/ACE_Overlay.pm:884)
[Thu Mar 20 17:51:24 2003] [crit]: Can't load a principal for id  
(/usr/local/rt3/lib/RT/ACE_Overlay.pm:885)
[Thu Mar 20 17:52:06 2003] [crit]: Couldn't load principal  to grant them 
SeeQueue on queue admin-talk
$VAR1 = {
          'PrincipalId' => undef,
          'PrincipalType' => 'User',
          'Name' => 'SeeQueue'
        };
 (/usr/local/rt3/lib/RT.pm:228)

This occured after the Creating #### - user at host.com section,
and after a number of Adding ## to ##### lines.

Using version 1.5 of the rt2-to-rt3 util. Anybody have any clues?

Thanks,

Cassidy Larson





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