[rt-devel] RT 2 to RT 3 version 1.6

Fri Mar 21 11:54:27 EST 2003

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On 21-Mar-2003, Jesse Vincent wrote message "[rt-devel] RT 2 to RT 3  version
1.6"
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> This version adds a first cut of an "incremental import" tool, so that
> large sites can manage to do a full import without extensive downtime.
> More details are in the readme. I'd love to hear success/failure
> reports.

Ok, grabbed this, made a new dump from the rt2 database.  

Grabbed rc4 and installed it, initialized the db.  Did the import of the dump
and got this output:

# ./dumpfile-to-rt-3.0 rt2dump
Importing users
................................................................................
..................................................
Importing groups
[Fri Mar 21 13:59:01 2003] [crit]: 1 (/opt/rt3/lib/RT/ACE_Overlay.pm:884)
[Fri Mar 21 13:59:01 2003] [crit]: Can't load a principal for id 
(/opt/rt3/lib/RT/ACE_Overlay.pm:885)
Importing
tickets.........................................................................
................................................................................
................................................................................
................................................................................
................................................................................
................................................................................
................................................................................
................................................................................
................................................................................
.................................Importing links
Could not create scrip: On Comment Notify Owner As Comment with template
Correspondence in queue0
Could not create scrip: On Correspond Notify Owner As Comment with template
Correspondence in queue4
Could not create scrip: On Resolve Notify Owner As Comment with template
Resolved in queue4
Could not create scrip: On Correspond Notify Owner As Comment with template
Correspondence in queue5
Could not create scrip: On Resolve Notify Owner with template Resolved in queue5
Could not create scrip: On Create Notify Owner with template Transaction in
queue6
Could not create scrip: On Comment Notify Owner with template Correspondence in
queue6
Could not create scrip: On Resolve Notify Owner As Comment with template
Resolved in queue7
Could not create scrip: On Correspond Notify Owner As Comment with template
Correspondence in queue7
Could not create scrip: On Resolve Notify Owner As Comment with template
escalation-resolved in queue14
Could not create scrip: On Resolve Notify Requestors, Ccs and AdminCcs As
Comment with templateescalation-resolved in queue14
Could not create scrip: On Correspond Notify Owner As Comment with template
Correspondence in queue14
Could not create scrip: On Status Notify AdminCcs with templateTransaction in
queue22
Could not create scrip: On Correspond Notify Owner As Comment with template
Correspondence in queue24

I can log in without errors, but when I click on "Tickets" in the sidebar, or
any of the Queue's listed under Quick Search, I get errors like this:

System error

error: 
Can't locate object method "CountAll" via package "RT::Tickets" at
/opt/rt3/lib/RT/Tickets_Overlay.pm line 1697.

context: 
... 

277: 
}
278: 

279: 
# All errors returned from this routine will be in exception form.
280: 
local $SIG{'__DIE__'} = sub {
281: 
rethrow_exception( $_[0] );
282: 
};
283: 

284: 
#
285: 
# $m is a dynamically scoped global containing this
... 

code stack: 
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm:281
/opt/rt3/lib/RT/Tickets_Overlay.pm:1697
/opt/rt3/share/html/Search/Listing.html:104
/opt/rt3/share/html/autohandler:145

raw error

Can't locate object method "CountAll" via package "RT::Tickets" at
/opt/rt3/lib/RT/Tickets_Overlay.pm line 1697.

Trace begun at /usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Exceptions.pm
line 123
HTML::Mason::Exceptions::rethrow_exception('Can\'t locate object method
"CountAll" via package "RT::Tickets" at /opt/rt3/lib/RT/Tickets_Overlay.pm line
1697.^J') called at /usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm
line 281
HTML::Mason::Request::__ANON__('Can\'t locate object method "CountAll" via
package "RT::Tickets" at /opt/rt3/lib/RT/Tickets_Overlay.pm line 1697.^J')
called at /opt/rt3/lib/RT/Tickets_Overlay.pm line 1697
RT::Tickets::CountAll('RT::Tickets=HASH(0x92adb18)') called at
/opt/rt3/share/html/Search/Listing.html line 104
HTML::Mason::Commands::__ANON__('ValueOfQueue', 8, 'StatusOp', '=',
'NewSearch', 1, 'QueueOp', '=', 'ValueOfStatus', 'ARRAY(0x8e59a2c)',
'RowsPerPage', 50) called at
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Component.pm line 133
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x8f63324)',
 'ValueOfQueue', 8, 'StatusOp', '=', 'NewSearch', 1, 'QueueOp', '=',
'ValueOfStatus', 'ARRAY(0x8e59a2c)', 'RowsPerPage', 50) called at
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 1045
eval {...}('HTML::Mason::Component::FileBased=HASH(0x8f63324)', 'ValueOfQueue',
8, 'StatusOp', '=', 'NewSearch', 1, 'QueueOp', '=', 'ValueOfStatus',
'ARRAY(0x8e59a2c)', 'RowsPerPage', 50) called at
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 1039
HTML::Mason::Request::comp('HTML::Mason::Request::ApacheHandler=HASH(0x92edab8)'
, 'HTML::Mason::Component::FileBased=HASH(0x8f63324)', 'ValueOfQueue', 8,
'StatusOp', '=', 'NewSearch', 1, 'QueueOp', '=', 'ValueOfStatus',
'ARRAY(0x8e59a2c)', 'RowsPerPage', 50) called at
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 735
HTML::Mason::Request::call_next('HTML::Mason::Request::ApacheHandler=HASH(0x92ed
ab8)') called at /opt/rt3/share/html/autohandler line 145
HTML::Mason::Commands::__ANON__('ValueOfQueue', 8, 'StatusOp', '=',
'NewSearch', 1, 'QueueOp', '=', 'ValueOfStatus', 'ARRAY(0x8e59a2c)',
'RowsPerPage', 50) called at
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Component.pm line 133
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x8f0e030)',
 'ValueOfQueue', 8, 'StatusOp', '=', 'NewSearch', 1, 'QueueOp', '=',
'ValueOfStatus', 'ARRAY(0x8e59a2c)', 'RowsPerPage', 50) called at
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 1040
eval {...}('HTML::Mason::Component::FileBased=HASH(0x8f0e030)', 'ValueOfQueue',
8, 'StatusOp', '=', 'NewSearch', 1, 'QueueOp', '=', 'ValueOfStatus',
'ARRAY(0x8e59a2c)', 'RowsPerPage', 50) called at
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 1039
HTML::Mason::Request::comp('HTML::Mason::Request::ApacheHandler=HASH(0x92edab8)'
, 'HASH(0x89becfc)', 'HTML::Mason::Component::FileBased=HASH(0x8f0e030)',
'ValueOfQueue', 8, 'StatusOp', '=', 'NewSearch', 1, 'QueueOp', '=',
'ValueOfStatus', 'ARRAY(0x8e59a2c)', 'RowsPerPage', 50) called at
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 336
eval {...}('HTML::Mason::Request::ApacheHandler=HASH(0x92edab8)',
'HASH(0x89becfc)', 'HTML::Mason::Component::FileBased=HASH(0x8f0e030)',
'ValueOfQueue', 8, 'StatusOp', '=', 'NewSearch', 1, 'QueueOp', '=',
'ValueOfStatus', 'ARRAY(0x8e59a2c)', 'RowsPerPage', 50) called at
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 336
eval {...}('HTML::Mason::Request::ApacheHandler=HASH(0x92edab8)',
'HASH(0x89becfc)', 'HTML::Mason::Component::FileBased=HASH(0x8f0e030)',
'ValueOfQueue', 8, 'StatusOp', '=', 'NewSearch', 1, 'QueueOp', '=',
'ValueOfStatus', 'ARRAY(0x8e59a2c)', 'RowsPerPage', 50) called at
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 296
HTML::Mason::Request::exec('HTML::Mason::Request::ApacheHandler=HASH(0x92edab8)'
) called at /usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm
line 134
eval {...}('HTML::Mason::Request::ApacheHandler=HASH(0x92edab8)') called at
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm line 134
HTML::Mason::Request::ApacheHandler::exec('HTML::Mason::Request::ApacheHandler=H
ASH(0x92edab8)') called at
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm line 783
HTML::Mason::ApacheHandler::handle_request('HTML::Mason::ApacheHandler=HASH(0x8f
0473c)', 'Apache=SCALAR(0x8eff9e0)') called at /opt/rt3/bin/webmux.pl line 119
RT::Mason::handler('Apache=SCALAR(0x8eff9e0)') called at /dev/null line 0
eval {...}('Apache=SCALAR(0x8eff9e0)') called at /dev/null line 0

~~ 
Andy Harrison
Great Works Internet
System Operations
ajharrison at gwi.net
RSA 1024 pgp key: http://www.nachoz.com/andy.pub

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