[rt-devel] problem importing from rt2 mysql to rt3 postgres (v1.7 importer)

Douglas E. Warner dwarner at ctinetworks.com
Tue Mar 25 13:16:41 EST 2003


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I currently am having a problem importing from rt2 mysql to rt3 postgres; 
moving from mysql to mysql worked fine, but going from rt2 mysql to postgres 
7.3.2 for rt3 resulted in this error:

Tue Mar 25 18:07:18 2003] [error]: Could not create a new user 
(/usr/local/rt3/lib/RT/User_Overlay.pm:217)
Failed to create user for$VAR1 = {
          'Creator' => '1',
          'LastUpdated' => '2002-12-09 02:42:41',
          'Comments' => 'Autocreated on ticket submission',
          'Name' => 'Nilo.LosBanos at asia.bigfoot.com',
          'RealName' => 'Nilo Los Baños',
          'LastUpdatedBy' => '1',
          'Created' => '2002-12-09 02:42:41',
          'EmailAddress' => 'Nilo.LosBanos at asia.bigfoot.com'
        };

Not sure why this is happening; it doesn't look like anything is different 
from this user to the previous user; any ideas?

- -Doug

- -- 
Douglas E. Warner    <dwarner at ctinetworks.com>     Network Engineer
CTI/PAdotNET         http://ctinetworks.com        +1 717 975 9000
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