[rt-devel] Hiding users in ticket search

[Vadim Belman]

seph wrote:

>>	I have found a proper way of fixing this situation by
>>restricting the drop-down list to only those users who has 'OwnTicket'
>>right in queues accessible for CurrentUser. It works perfectly
>>o.k. from the point of view of ultimate result: only valid accounts
>>are displayed.
>>
>>	But the code is way too slow be considered acceptable: it
>>takes 10-18 seconds to build the final list from approx. 30 queues and
>>80 users! Who would ever want waiting so long every time a ticket
>>search requested? Heh...
> 
> 
> you could also just replace it with a text input field. Not quite as
> convient as a drop down, but faster.

	This means a customer must know all possible owner accounts which makes
the whole thing useless.

	I have a hack in mind, but it's only applicable for us whereas common
solution would be useful for lots of people.

-- 
			/Vadim Belman