[rt-devel] Statistics for Users in Queues

RT RT at InterCept.Net
Wed Sep 3 10:45:19 EDT 2003


Has anyone added or modified the statistics web pages or created their
own web page script to get statistics for users? Like how many tickets
userA resolved/closed today/yesterday/last month... ticket resolution
comparison of users in a queue, average time a user has a ticket
open.... etc
 
 
Thanks,
Michael Brown
InterCept
Systems Administrator
770.248.9600 x4856
 
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