[Rt-devel] [Bug] editing CustomField values

Jesse Vincent jesse at bestpractical.com
Mon Apr 19 12:29:02 EDT 2004




On Mon, Apr 19, 2004 at 04:10:29PM +0200, Marc Boix wrote:
> Hello everybody,
> 
> I've found a problem using Custom Field values. Actually, I'm not using
> CustomFields added after the installation of RT but I've adapt the
> ./etc/initialdata file to satisfy our needs (We're using RT 3.0.8, RTIR
> 1.0.4 and MySQL 4.0.17).
> 
> For an Incident's Ticket I've many Customfields and one of them is a
> 'FreeformMultiple' (id = 98 in the example).
> I'm using it to store lists of values as "value1\nvalue2\nvalue3\n..."

What it _should_ be doing is storing it as a bunch of seperate values in
the database. The on-create behaviour is broken.  Another user opened a
ticket about this issue this morning.

Best,

Jesse


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