[rt-devel] ShowRequestor hurts performace on RT 3.0.9

Jesse Vincent jesse at bestpractical.com
Mon Feb 16 13:57:46 EST 2004

On Mon, Feb 16, 2004 at 01:55:41PM -0500, William George wrote:
> >Is there a fundamental problem with this Element or is it just that the 
> >SQL queries it performs really do take ages?

The requestors query shouldn't be that expensive, if you've been
dilligent about adding indexes as recommended as you've upgraded RT.  If
you can show me the pathalogical query and the output of mysql's EXPLAIN
for it, that will help us track it down.

http://www.bestpractical.com/rt  -- Trouble Ticketing. Free.

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