[rt-devel] best way to add second TimeWorked field

[Ferdinand Hoffmann]

 Hi,

has anyone a tip how to add a second TimeWorked field to the RT3 gui and DB?
We need to seperate between the amount of time that is suitable for
calculation and the remainding time (both sep. summed).

Should i copy Ticket(_Overlay).pm to <rt3>/local/lib/RT and modify?

Any suggestions?

thanks!

ferdinand hoffmann

just network services gmbh
kirchenstrasse 17c-d
81675 münchen
fon +49 89 167856 17
fax +49 89 167856 75
www.junese.de