[Rt-devel] A problem with rt-crontool

[Hans K]

> > > I have tried (among a lot of others) this:
> > > /usr/rt3/bin/rt-crontool --search RT::Search::ActiveTicketsInQueue
> > > --search-arg no-Support --action RT::Action::EscalatePriority
--verbose
> > 
> > Tail your database log while this runs. What's it do to the database
> > when it runs?
> 
> 9 Connect     rt_user at localhost on rt3
> 9 Query       SELECT  * FROM Users WHERE Name = 'RT_System'
> 9 Query       SELECT  * FROM Users WHERE Name = 'Nobody'
> 9 Query       SELECT  * FROM Users WHERE Gecos = 'root'
> 9 Quit

Uhm, I'm at a standstill with this..  Will there be a fix
for 3.2.1 so that we can escalate tickets again?

-HK