[Rt-devel] Possible bug with bulk update of custom fields.

Jesse Vincent jesse at bestpractical.com
Tue Oct 12 12:47:27 EDT 2004




On Tue, Oct 12, 2004 at 11:31:09AM -0400, Todd Chapman wrote:
> When I am updating 'Select One' or 'Select Multiple' custom
> fields on the bulk update form, if I leave a particular 
> custome field set at '(no value)' any current selections
> for each ticket are deleted.

There's an open ticket about it.

> Is this the desired/expected behavior?

No.

> Does there need to be another value that is "Don't update" ?

Yeah. We traditionally use just a "-" in the field for that.


> -Todd
> _______________________________________________
> Rt-devel mailing list
> Rt-devel at lists.bestpractical.com
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-devel
> 

-- 


More information about the Rt-devel mailing list