[Rt-devel] error: Message could not be recorded

Palle Girgensohn girgen at pingpong.net
Thu Sep 30 08:13:12 EDT 2004


Hi!

When replying to a bugs-comments email, I got a reply back from RT:

  Message could not be recorded


It was a simple reply, just a few lines of text. The email looked like this:

-------------------------------------------------------------------------------
Date: Thu, 30 Sep 2004 13:55:51 +0200
From: Palle Girgensohn <girgen at pingpong.net>
To: bugs-comments at XXX
Subject: Re: [pp #2708] [Comment] Kopiering av akt. med test ger "Trying to
 process uninitialized question..."
Message-ID: <1228DB20F1AA30E85F387E17>
X-Mailer: Mulberry/3.1.6 (Linux/x86)
MIME-Version: 1.0
Content-Type: text/plain; charset=iso-8859-1; FORMAT=flowed
Content-Transfer-Encoding: quoted-printable
Content-Disposition: inline

> Först testade jag med kursknuten fråga. Inga problem vid kopiering.
>
> Sedan testade jag med orgknuten fråga. Massa problem vid kopiering.

Stämmer utmärkt. Normalt sett börjar problemen vid *andra* kopieringen, dvs 
när frågan redan är org-knuten (efter första kopieringen) och sedan 
kopieras igen.

/Palle
------------------------------------------------------------------------------

Any ideas what's happening?

This is the apache error log:

[Thu Sep 30 13:55:53 2004] [error] [client 195.178.168.86] FastCGI: server 
"/usr/local/rt3/bin/mason_handler.fcgi" stderr: DBD::Pg::st execute failed: 
ERROR:  value too long for type character varying(100) at 
/usr/local/lib/perl5/site_perl/5.8.5/DBIx/SearchBuilder/Handle.pm line 478.
[Thu Sep 30 13:55:53 2004] [error] [client 195.178.168.86] FastCGI: server 
"/usr/local/rt3/bin/mason_handler.fcgi" stderr: RT::Handle=HASH(0x943df4c) 
couldn't execute the query 'INSERT INTO Transactions (Field, Type, 
OldValue, Ticket, NewValue, Creator, Created, Data) VALUES (?, ?, ?, ?, ?, 
?, ?, ?)' at 
/usr/local/lib/perl5/site_perl/5.8.5/DBIx/SearchBuilder/Handle.pm line 492.
[Thu Sep 30 13:55:53 2004] [error] [client 195.178.168.86] FastCGI: server 
"/usr/local/rt3/bin/mason_handler.fcgi" stderr: [Thu Sep 30 11:55:53 2004] 
[crit]: RT::Attachment->Create couldn't, as you didn't specify a transaction
[Thu Sep 30 13:55:53 2004] [error] [client 195.178.168.86] FastCGI: server 
"/usr/local/rt3/bin/mason_handler.fcgi" stderr: 
(/usr/local/rt3/lib/RT/Attachment_Overlay.pm:121)
[Thu Sep 30 13:55:53 2004] [error] [client 195.178.168.86] FastCGI: server 
"/usr/local/rt3/bin/mason_handler.fcgi" stderr: Trying to check RT::Ticket 
rights for an unspecified RT::Ticket at 
/usr/local/rt3/lib/RT/Principal_Overlay.pm line 354
[Thu Sep 30 13:55:53 2004] [error] [client 195.178.168.86] FastCGI: server 
"/usr/local/rt3/bin/mason_handler.fcgi" stderr: 
\tRT::Principal::HasRight('RT::Principal=HASH(0x9788ef8)', 'Right', 
'ShowTicket', 'Object', 'RT::Ticket=HASH(0xa060620)') called at 
/usr/local/rt3/lib/RT/User_Overlay.pm line 1454
[Thu Sep 30 13:55:53 2004] [error] [client 195.178.168.86] FastCGI: server 
"/usr/local/rt3/bin/mason_handler.fcgi" stderr: 
\tRT::User::HasRight('RT::User=HASH(0xa064380)', 'Right', 'ShowTicket', 
'Object', 'RT::Ticket=HASH(0xa060620)') called at 
/usr/local/rt3/lib/RT/CurrentUser.pm line 316
[Thu Sep 30 13:55:53 2004] [error] [client 195.178.168.86] FastCGI: server 
"/usr/local/rt3/bin/mason_handler.fcgi" stderr: 
\tRT::CurrentUser::HasRight('RT::CurrentUser=HASH(0x94aece8)', 'Right', 
'ShowTicket', 'Object', 'RT::Ticket=HASH(0xa060620)') called at 
/usr/local/rt3/lib/RT/Transaction_Overlay.pm line 831
[Thu Sep 30 13:55:53 2004] [error] [client 195.178.168.86] FastCGI: server 
"/usr/local/rt3/bin/mason_handler.fcgi" stderr: 
\tRT::Transaction::CurrentUserHasRight('RT::Transaction=HASH(0x9900b20)', 
'ShowTicket') called at /usr/local/rt3/lib/RT/Transaction_Overlay.pm line 
807
[Thu Sep 30 13:55:53 2004] [error] [client 195.178.168.86] FastCGI: server 
"/usr/local/rt3/bin/mason_handler.fcgi" stderr: 
\tRT::Transaction::_Value('RT::Transaction=HASH(0x9900b20)', 'Creator') 
called at /usr/local/lib/perl5/site_perl/5.8.5/DBIx/SearchBuilder/Record.pm 
line 400
[Thu Sep 30 13:55:53 2004] [error] [client 195.178.168.86] FastCGI: server 
"/usr/local/rt3/bin/mason_handler.fcgi" stderr: 
\tDBIx::SearchBuilder::Record::__ANON__('RT::Transaction=HASH(0x9900b20)') 
called at /usr/local/rt3/lib/RT/Record.pm line 489
[Thu Sep 30 13:55:53 2004] [error] [client 195.178.168.86] FastCGI: server 
"/usr/local/rt3/bin/mason_handler.fcgi" stderr: 
\tRT::Record::CreatorObj('RT::Transaction=HASH(0x9900b20)') called at 
/usr/local/rt3/lib/RT/Action/Notify.pm line 128
[Thu Sep 30 13:55:53 2004] [error] [client 195.178.168.86] FastCGI: server 
"/usr/local/rt3/bin/mason_handler.fcgi" stderr: 
\tRT::Action::Notify::SetRecipients('RT::Action::NotifyAsComment=HASH(0xa0a0674)') 
called at /usr/local/rt3/lib/RT/Action/Notify.pm line 42
[Thu Sep 30 13:55:53 2004] [error] [client 195.178.168.86] FastCGI: server 
"/usr/local/rt3/bin/mason_handler.fcgi" stderr: 
\tRT::Action::Notify::Prepare('RT::Action::NotifyAsComment=HASH(0xa0a0674)') 
called at /usr/local/rt3/lib/RT/ScripAction_Overlay.pm line 195
[Thu Sep 30 13:55:53 2004] [error] [client 195.178.168.86] FastCGI: server 
"/usr/local/rt3/bin/mason_handler.fcgi" stderr: 
\tRT::ScripAction::Prepare('RT::ScripAction=HASH(0xa0a6b20)') called at 
/usr/local/rt3/lib/RT/Scrip_Overlay.pm line 411
[Thu Sep 30 13:55:53 2004] [error] [client 195.178.168.86] FastCGI: server 
"/usr/local/rt3/bin/mason_handler.fcgi" stderr: \teval {...} called at 
/usr/local/rt3/lib/RT/Scrip_Overlay.pm line 405
[Thu Sep 30 13:55:53 2004] [error] [client 195.178.168.86] FastCGI: server 
"/usr/local/rt3/bin/mason_handler.fcgi" stderr: 
\tRT::Scrip::Prepare('RT::Scrip=HASH(0xa093f40)', 'TicketObj', 
'RT::Ticket=HASH(0xa0b31a0)', 'TransactionObj', 
'RT::Transaction=HASH(0x9900b20)') called at 
/usr/local/rt3/lib/RT/Scrips_Overlay.pm line 210
[Thu Sep 30 13:55:53 2004] [error] [client 195.178.168.86] FastCGI: server 
"/usr/local/rt3/bin/mason_handler.fcgi" stderr: 
\tRT::Scrips::Prepare('RT::Scrips=HASH(0xa0ad85c)', 'Stage', 
'TransactionCreate', 'Type', 'Comment', 'Ticket', 2708, 'Transaction', 
'undef', ...) called at /usr/local/rt3/lib/RT/Transaction_Overlay.pm line 
124
[Thu Sep 30 13:55:53 2004] [error] [client 195.178.168.86] FastCGI: server 
"/usr/local/rt3/bin/mason_handler.fcgi" stderr: 
\tRT::Transaction::Create('RT::Transaction=HASH(0xa0b30ec)', 'Ticket', 
2708, 'TimeTaken', 0, 'Type', 'Comment', 'Data', 'Re: [pp #2708] [Comment] 
Kopiering av akt. med test ger "Tryi...', ...) called at 
/usr/local/rt3/lib/RT/Ticket_Overlay.pm line 3677
[Thu Sep 30 13:55:53 2004] [error] [client 195.178.168.86] FastCGI: server 
"/usr/local/rt3/bin/mason_handler.fcgi" stderr: 
\tRT::Ticket::_NewTransaction('RT::Ticket=HASH(0xa0b1038)', 'Type', 
'Comment', 'Data', 'Re: [pp #2708] [Comment] Kopiering av akt. med test ger 
"Tryi...', 'TimeTaken', 0, 'MIMEObj', 'MIME::Entity=HASH(0x9a1da00)', ...) 
called at /usr/local/rt3/lib/RT/Ticket_Overlay.pm line 2504
[Thu Sep 30 13:55:53 2004] [error] [client 195.178.168.86] FastCGI: server 
"/usr/local/rt3/bin/mason_handler.fcgi" stderr: 
\tRT::Ticket::_RecordNote('RT::Ticket=HASH(0xa0b1038)', 'DryRun', 0, 
'BccMessageTo', 'undef', 'CcMessageTo', 'undef', 'MIMEObj', 
'MIME::Entity=HASH(0x9a1da00)', ...) called at 
/usr/local/rt3/lib/RT/Ticket_Overlay.pm line 2390
[Thu Sep 30 13:55:53 2004] [error] [client 195.178.168.86] FastCGI: server 
"/usr/local/rt3/bin/mason_handler.fcgi" stderr: 
\tRT::Ticket::Comment('RT::Ticket=HASH(0xa0b1038)', 'MIMEObj', 
'MIME::Entity=HASH(0x9a1da00)') called at 
/usr/local/rt3/lib/RT/Interface/Email.pm line 692
[Thu Sep 30 13:55:53 2004] [error] [client 195.178.168.86] FastCGI: server 
"/usr/local/rt3/bin/mason_handler.fcgi" stderr: 
\tRT::Interface::Email::Gateway('HASH(0x959cb38)') called at 
/usr/local/rt3/share/html/REST/1.0/NoAuth/mail-gateway line 31
[Thu Sep 30 13:55:53 2004] [error] [client 195.178.168.86] FastCGI: server 
"/usr/local/rt3/bin/mason_handler.fcgi" stderr: 
\tHTML::Mason::Commands::__ANON__('SessionType', 'REST', 'queue', 'bugs', 
'message', 'From girgen at pingpong.net Thu Sep 30 13:55:51 
2004\\x{a}Received: f...', 'action', 'comment') called at 
/usr/local/lib/perl5/site_perl/5.8.5/HTML/Mason/Component.pm line 134
[Thu Sep 30 13:55:53 2004] [error] [client 195.178.168.86] FastCGI: server 
"/usr/local/rt3/bin/mason_handler.fcgi" stderr: 
\tHTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x958ef88)', 
'SessionType', 'REST', 'queue', 'bugs', 'message', 'From 
girgen at pingpong.net Thu Sep 30 13:55:51 2004\\x{a}Received: f...', 
'action', 'comment', ...) called at 
/usr/local/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm line 1069
[Thu Sep 30 13:55:53 2004] [error] [client 195.178.168.86] FastCGI: server 
"/usr/local/rt3/bin/mason_handler.fcgi" stderr: \teval {...} called at 
/usr/local/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm line 1068
[Thu Sep 30 13:55:53 2004] [error] [client 195.178.168.86] FastCGI: server 
"/usr/local/rt3/bin/mason_handler.fcgi" stderr: 
\tHTML::Mason::Request::comp('undef', 'undef', 'undef', 'SessionType', 
'REST', 'queue', 'bugs', 'message', 'From girgen at pingpong.net Thu Sep 30 
13:55:51 2004\\x{a}Received: f...', ...) called at 
/usr/local/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm line 338
[Thu Sep 30 13:55:53 2004] [error] [client 195.178.168.86] FastCGI: server 
"/usr/local/rt3/bin/mason_handler.fcgi" stderr: \teval {...} called at 
/usr/local/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm line 338
[Thu Sep 30 13:55:53 2004] [error] [client 195.178.168.86] FastCGI: server 
"/usr/local/rt3/bin/mason_handler.fcgi" stderr: \teval {...} called at 
/usr/local/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm line 297
[Thu Sep 30 13:55:53 2004] [error] [client 195.178.168.86] FastCGI: server 
"/usr/local/rt3/bin/mason_handler.fcgi" stderr: 
\tHTML::Mason::Request::exec('HTML::Mason::Request::CGI=HASH(0xa0af620)') 
called at /usr/local/lib/perl5/site_perl/5.8.5/HTML/Mason/CGIHandler.pm 
line 197
[Thu Sep 30 13:55:53 2004] [error] [client 195.178.168.86] FastCGI: server 
"/usr/local/rt3/bin/mason_handler.fcgi" stderr: \teval {...} called at 
/usr/local/lib/perl5/site_perl/5.8.5/HTML/Mason/CGIHandler.pm line 197
[Thu Sep 30 13:55:53 2004] [error] [client 195.178.168.86] FastCGI: server 
"/usr/local/rt3/bin/mason_handler.fcgi" stderr: 
\tHTML::Mason::Request::CGI::exec('HTML::Mason::Request::CGI=HASH(0xa0af620)') 
called at /usr/local/lib/perl5/site_perl/5.8.5/HTML/Mason/Interp.pm line 207
[Thu Sep 30 13:55:53 2004] [error] [client 195.178.168.86] FastCGI: server 
"/usr/local/rt3/bin/mason_handler.fcgi" stderr: 
\tHTML::Mason::Interp::exec('undef', 'undef', 'SessionType', 'REST', 
'queue', 'bugs', 'message', 'From girgen at pingpong.net Thu Sep 30 13:55:51 
2004\\x{a}Received: f...', 'action', ...) called at 
/usr/local/lib/perl5/site_perl/5.8.5/HTML/Mason/CGIHandler.pm line 127
[Thu Sep 30 13:55:53 2004] [error] [client 195.178.168.86] FastCGI: server 
"/usr/local/rt3/bin/mason_handler.fcgi" stderr: \teval {...} called at 
/usr/local/lib/perl5/site_perl/5.8.5/HTML/Mason/CGIHandler.pm line 127
[Thu Sep 30 13:55:53 2004] [error] [client 195.178.168.86] FastCGI: server 
"/usr/local/rt3/bin/mason_handler.fcgi" stderr: 
\tHTML::Mason::CGIHandler::_handler('HTML::Mason::CGIHandler=HASH(0x942e794)', 
'HASH(0xa098398)') called at 
/usr/local/lib/perl5/site_perl/5.8.5/HTML/Mason/CGIHandler.pm line 76
[Thu Sep 30 13:55:53 2004] [error] [client 195.178.168.86] FastCGI: server 
"/usr/local/rt3/bin/mason_handler.fcgi" stderr: 
\tHTML::Mason::CGIHandler::handle_cgi_object('HTML::Mason::CGIHandler=HASH(0x942e794)', 
'CGI::Fast=HASH(0x9dba8ec)') called at 
/usr/local/rt3/bin/mason_handler.fcgi line 54
[Thu Sep 30 13:55:53 2004] [error] [client 195.178.168.86] FastCGI: server 
"/usr/local/rt3/bin/mason_handler.fcgi" stderr: \teval {...} called at 
/usr/local/rt3/bin/mason_handler.fcgi line 54
[Thu Sep 30 13:55:53 2004] [error] [client 195.178.168.86] FastCGI: server 
"/usr/local/rt3/bin/mason_handler.fcgi" stderr: [Thu Sep 30 11:55:53 2004] 
[crit]: Trying to check RT::Ticket rights for an unspecified RT::Ticket 
(/usr/local/rt3/lib/RT/Principal_Overlay.pm:355)
[Thu Sep 30 13:55:53 2004] [error] [client 195.178.168.86] FastCGI: server 
"/usr/local/rt3/bin/mason_handler.fcgi" stderr: DBD::Pg::st execute failed: 
ERROR:  invalid input syntax for integer: "" at 
/usr/local/lib/perl5/site_perl/5.8.5/DBIx/SearchBuilder/Handle.pm line 478.
[Thu Sep 30 13:55:53 2004] [error] [client 195.178.168.86] FastCGI: server 
"/usr/local/rt3/bin/mason_handler.fcgi" stderr: RT::Handle=HASH(0x943df4c) 
couldn't execute the query 'SELECT ACL.id from ACL, Groups, Principals, 
CachedGroupMembers WHERE  (ACL.RightName = 'SuperUser' OR  ACL.RightName = 
'ShowTicket') AND Principals.Disabled = 0 AND CachedGroupMembers.Disabled = 
0  AND Principals.id = Groups.id AND  Principals.id = 
CachedGroupMembers.GroupId AND CachedGroupMembers.MemberId = '1' AND ( 
ACL.ObjectType = 'RT::System' OR (ACL.ObjectType = 'RT::Ticket' AND 
ACL.ObjectId = '')) AND ( (  ACL.PrincipalId = Principals.id AND 
ACL.PrincipalType = 'Group' AND (Groups.Domain = 'SystemInternal' OR 
Groups.Domain = 'UserDefined' OR Groups.Domain = 'ACLEquivalence' OR 
Groups.Domain = 'Personal')) )  LIMIT 1' at 
/usr/local/lib/perl5/site_perl/5.8.5/DBIx/SearchBuilder/Handle.pm line 492.
[Thu Sep 30 13:55:53 2004] [error] [client 195.178.168.86] FastCGI: server 
"/usr/local/rt3/bin/mason_handler.fcgi" stderr: DBD::Pg::st execute failed: 
ERROR:  invalid input syntax for integer: "" at 
/usr/local/lib/perl5/site_perl/5.8.5/DBIx/SearchBuilder/Handle.pm line 478.
[Thu Sep 30 13:55:54 2004] [error] [client 195.178.168.86] FastCGI: server 
"/usr/local/rt3/bin/mason_handler.fcgi" stderr: RT::Handle=HASH(0x943df4c) 
couldn't execute the query 'SELECT ACL.id from ACL, Groups, Principals, 
CachedGroupMembers WHERE  (ACL.RightName = 'SuperUser' OR  ACL.RightName = 
'ShowTicket') AND Principals.Disabled = 0 AND CachedGroupMembers.Disabled = 
0  AND Principals.id = Groups.id AND  Principals.id = 
CachedGroupMembers.GroupId AND CachedGroupMembers.MemberId = '1' AND ( 
ACL.ObjectType = 'RT::System' OR (ACL.ObjectType = 'RT::Ticket' AND 
ACL.ObjectId = '')) AND  ( ((Groups.Domain = 'RT::Ticket-Role' AND 
Groups.Instance = 0)  )  AND Groups.Type = ACL.PrincipalType AND Groups.Id 
= Principals.id AND Principals.PrincipalType = 'Group')  LIMIT 1' at 
/usr/local/lib/perl5/site_perl/5.8.5/DBIx/SearchBuilder/Handle.pm line 492.
[Thu Sep 30 13:55:54 2004] [error] [client 195.178.168.86] FastCGI: server 
"/usr/local/rt3/bin/mason_handler.fcgi" stderr: [Thu Sep 30 11:55:54 2004] 
[err]: RT::Ticket=HASH(0xa0b1038) couldn't init a transaction Transaction 
Created (/usr/local/rt3/lib/RT/Ticket_Overlay.pm:2513)
[Thu Sep 30 13:55:54 2004] [error] [client 195.178.168.86] FastCGI: server 
"/usr/local/rt3/bin/mason_handler.fcgi" stderr: [Thu Sep 30 11:55:54 2004] 
[crit]: Message could not be recorded 
(/usr/local/rt3/lib/RT/Interface/Email.pm:697)



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