[Rt-devel] Problem with 3.5.2

[Billy Dunn]

Nevermind... although I didn't see this in the docs, I was able to  
resolve the problem with this:

/opt/rt3/sbin/rt-setup-database --action insert --datadir etc/upgrade/ 
3.5.1/


Thanks Alex!


On Aug 3, 2005, at 10:02 AM, Billy Dunn wrote:

> On Aug 3, 2005, at 9:35 AM, Alex Vandiver wrote:
>
>
>
>> On Wed, 2005-08-03 at 09:12 -0500, Billy Dunn wrote:
>>
>>
>>
>>> I have upgraded to 3.5.2 and I'm having a strange error on the home
>>> page just under "RT at a Glance".  I can't find any information  
>>> about
>>> this one after hours and hours of searching.  Has anyone seen this?
>>>
>>>
>>
>> It looks like the attributes table hasn't been populated with the
>> HompageSettings attribute for each user.  Did you run all of the  
>> upgrade
>> scripts?  As upgrading section of the README says, running:
>>   /opt/rt3/sbin/rt-setup-database --action insert --datadir etc/ 
>> upgrade/
>> ..should have taken care of this.
>>  - Alex
>>
>>
>>
>
> I did run everything available to me... BUT, inside this path I  
> only had one file called "content":
>
> /tmp/rt-3.5.2/etc/upgrade/3.5.1/
>
> There were no sql files to run.  The content file contains this:
>
> -----------------------------------------------------------
>
> @Attributes = (
>     { Name => 'Search - My Tickets',
>       Description => '[_1] highest priority tickets I own',
>       Content     =>
>       { Format => "'<a href=\"__WebPath__/Ticket/Display.html? 
> id=__id__\">__id__</a>/TITLE:#', '<a href=\"$RT::WebPath/Ticket/ 
> Display.html?id=__id__\">__Subject__</a>/TITLE:Subject', Priority,  
> QueueName, ExtendedStatus",
>         Query   => " Owner = '__CurrentUser__' AND ( Status = 'new'  
> OR Status = 'open')",
>         OrderBy => 'Priority',
>         Order   => 'DESC' },
>     },
>     { Name => 'Search - Unowned Tickets',
>       Description => '[_1] newest unowned tickets',
>       Content     =>
>       { Format => "'<a href=\"__WebPath__/Ticket/Display.html? 
> id=__id__\">__id__</a>/TITLE:#', '<a href=\"__WebPath__/Ticket/ 
> Display.html?id=__id__\">__Subject__</a>/TITLE:Subject', QueueName,  
> ExtendedStatus, CreatedRelative, '<A HREF=\"__WebPath__/Ticket/ 
> Display.html?Action=Take&id=__id__\">__loc(Take)__</a>/ 
> TITLE:&nbsp;' ",
>         Query   => " Owner = 'Nobody' AND ( Status = 'new' OR  
> Status = 'open')",
>         OrderBy => 'Created',
>         Order   => 'DESC' },
>     },
>     { Name => 'HomepageSettings',
>       Description => 'HomepageSettings',
>       Content =>
>       { 'body' =>
>         [ { type => 'system', name => 'My Tickets' },
>           { type => 'system', name => 'Unowned Tickets' },
>           { type => 'component',  name => 'QuickCreate'},
>         ],
>         'summary' =>
>         [
>           { type => 'component', name => 'MyReminders' },
>           { type => 'component', name => 'Quicksearch' },
>           { type => 'component', name => 'RefreshHomepage' },
>         ]
>     },
> }
> );
>
> 1;
>
>
>
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