[Rt-devel] Ticket Ownership Enumeration Problem

[Jesse Vincent]

> #...$org is gotten from custom field...
> 
> if ($org eq 'HUMA') {
> 	my %HSD = ('jralbert' => 0, 'jafraser'=> 0, 'mhelfric' => 0);
> 	my $CurrentUser = $RT::SystemUser;
> 	my $OpenTickets;
> 	$OpenTickets = new RT::Tickets ($CurrentUser);

	# This line serves no purpose

> 	while ($id, $score) = each(%HSD)) {

		# There's no MyTickets object

> 		$MyTickets->UnLimit();

		# Rather than do this, why don't you do:

	my	$MyTickets = RT::Tickets->new($RT::SystemUser);


> 		$MyTickets->LimitOwner( VALUE => "jralbert" );
> 		$MyTickets->LimitStatus( VALUE=> "open" );
> 		$HSD{$id} = $MyTickets->Count();
> 	}
> }
> 


Once you have this all worked up, please document it on the wiki.

	Jesse
> It looks as if the scrip dies on trying the LimitOwner method, and gets no
> further. What am I doing wrong? I thank you in advance for any help you may
> provide.
> 
> Cheers,
> Jeff Albert
> 
> Departmental Computing Support Team
> University of Victoria
> British Columbia, Canada
> jralbert at uvic dot ca
> 
> 
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