[Rt-devel] Custom field value foo could not be found for custom field bar

Jesse Vincent jesse at bestpractical.com
Mon Jun 27 09:24:25 EDT 2005




On Mon, Jun 27, 2005 at 01:09:59PM +0400, Danial Klimkin wrote:
> Greetings!
> 
> 
> Jesse Vincent wrote:
> >IT's a display bug, I think, not an acutal problem.
> 
> Yes, but... Every old custom field value is left in DB as disabled.
> Is it right? Looks like it doesn't work as designed.

Yes. "Disabled" is the key word. Ticket history tracks custom
fields by id, not by value.



> 
> >>Next steps:
> >>1. Creating queue
> >>2. Creating custom field "bar"
> >>  (type: select one, 2 possible values, "aaa" and "bbb")
> >>3. Assigned custom field "bar" to queue
> >>4. Created a ticket in queue with no value in CF.
> >>5. Ticket->basics page
> >>6. Assigned value "aaa" to CF.
> >>   * bar aaa added
> >>7. Assigned value "bbb" to CF.
> >>   * bar aaa changed to bbb
> >>   * Custom field value aaa could not be found for custom field bar
> >>
> >>   *So, here the problem is.*
> >>
> >>If I assign any value to custom field it always says it can't find old
> >>value in DB. I've looked at DB - values are there, but are disabled
> >>(1 in "disabled" column).
> 
> 
> SY, Danial.
> -- 
> 
> Danial Klimkin,
> Falk eSolutions AG Russia
> St. Petersburg, Russia
> 

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