[Rt-devel] Subject length

Bob Goldstein bobg at uic.edu
Wed Dec 6 15:43:16 EST 2006


>
>Greetings,
>=20
>Is there a specific reason, that maximum length of subjects for tickets
>are 200 character? Wouldn't it be better if the number of character is
>higher or unlimited?


  Unlimited is  what the body is for. The whole point of a subject
  (in email, rt, or a general headline in a newspaper) is
  "microcontent", a very concise summary that you can show
  in a list and read at a glance.

     bobg

>=20
>=20
>
>Michael Peer
>I&CT
>_______________________
>EURAC research
>Viale Druso/Drususallee 1
>39100 Bolzano/Bozen
>Italy
>
>Email: michael.peer at eurac.edu <mailto:.michael.peer at eurac.edu>=20
>Website: www.eurac.edu <http://www.eurac.edu/>=20
>
>=20
>
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><DIV><SPAN class=3D072095919-06122006><FONT face=3D"Trebuchet MS"=20
>size=3D2>Greetings,</FONT></SPAN></DIV>
><DIV><SPAN class=3D072095919-06122006><FONT face=3D"Trebuchet MS"=20
>size=3D2></FONT></SPAN>&nbsp;</DIV>
><DIV><SPAN class=3D072095919-06122006><FONT face=3D"Trebuchet MS" =
>size=3D2>Is there a=20
>specific reason, that maximum length of subjects for tickets&nbsp;are =
>200=20
>character? Wouldn't it be better if the number of character is higher or =
>
>unlimited?</FONT></SPAN></DIV>
><DIV><SPAN class=3D072095919-06122006><FONT face=3D"Trebuchet MS"=20
>size=3D2></FONT></SPAN>&nbsp;</DIV>
><DIV><SPAN class=3D072095919-06122006></SPAN>&nbsp;</DIV>
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>size=3D2><SPAN=20
>style=3D"FONT-SIZE: 10pt; FONT-FAMILY: 'Trebuchet MS'">Michael=20
>Peer<BR><EM>I&amp;CT</EM><BR>_______________________<BR>EURAC =
>research<BR>Viale=20
>Druso/Drususallee 1<BR>39100 Bolzano/Bozen<BR><?xml:namespace prefix =3D =
>st1 ns =3D=20
>"urn:schemas-microsoft-com:office:smarttags" /><st1:country-region=20
>w:st=3D"on"><st1:place=20
>w:st=3D"on">Italy</st1:place></st1:country-region><BR><BR>Email:=20
></SPAN></FONT><FONT face=3D"Trebuchet MS" size=3D2><SPAN lang=3DDE=20
>style=3D"FONT-SIZE: 10pt; FONT-FAMILY: 'Trebuchet MS'"><A=20
>title=3Dmailto:---.--- at eurac.edu =
>href=3D"mailto:.michael.peer at eurac.edu"><FONT=20
>title=3Dmailto:---.--- at eurac.edu color=3Dblack><SPAN =
>title=3Dmailto:---.--- at eurac.edu=20
>style=3D"COLOR: =
>black">michael.peer at eurac.edu</SPAN></FONT></A></SPAN></FONT><FONT=20
>face=3D"Trebuchet MS" size=3D2><SPAN=20
>style=3D"FONT-SIZE: 10pt; FONT-FAMILY: 'Trebuchet MS'"><BR>Website:=20
></SPAN></FONT><A title=3Dhttp://www.eurac.edu/ =
>href=3D"http://www.eurac.edu/"><FONT=20
>title=3Dhttp://www.eurac.edu/ face=3D"Trebuchet MS" color=3Dblack =
>size=3D2><SPAN=20
>title=3Dhttp://www.eurac.edu/=20
>style=3D"FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: 'Trebuchet =
>MS'">www.eurac.edu</SPAN></FONT></A><o:p></o:p></P>
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>
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