[Rt-devel] ColumnMap, need help.

[Alexey G Misyurenko]

Hello!

I use 3.4.4. (why not 3.6.0 is subject for another letter).

I'm try to speed up queue (search result) drawing procedure by
using advanteges of oracle.

For this I create  VIEW, which contain same fields as table Tickets and 
some additional
fields.

Also I create 'class'  ViewTicket (based on RT::Record and my View as 
Table) and ViewTickets.

To use this class for view only way I also create

./local/html/Elements/CollectionAsTable/ViewRow
./local/html/Elements/RT__Ticket/ViewColumnMap
./local/html/Elements/ViewTicketList


./local/html/Search/Results.html is edited to use 'ViewTicketList' to 
show tickets list table
./local/html/Elements/ViewTicketList -> 'ViewRow'  to show row of 
tickets list table

I receive all I want Search result are drawed more quickly (on
bussines hours more x5 time faster in compare to original realization).

But have a little problems.  Some times some of users right after login
or during work receive error before drawing MyTickets section.
After call HomePage. The error looks in next way:

error:          RT::Ticket::QueueName Unimplemented in 
HTML::Mason::Commands. (/usr/local/rt
/local/html/Elements/RT__Ticket/ViewColumnMap line 117)
context:       
...    
492:    else {
493:    my ( $package, $filename, $line );
494:    ( $package, $filename, $line ) = caller;
495:   
496:    die "$AUTOLOAD Unimplemented in $package. ($filename line $line) 
\n";
497:    }
498:   
499:    }
500:   
...    
code stack:    
/usr/lib/perl5/site_perl/5.8.7/DBIx/SearchBuilder/Record.pm:496
/usr/local/rt/local/html/Elements/RT__Ticket/ViewColumnMap:117
/usr/local/rt/local/html/Elements/TicketList:68
/usr/local/rt/local/html/Elements/MyTickets:49
/usr/local/rt/share/html/Elements/TitleBox:48
/usr/local/rt/local/html/Elements/MyTickets:58
/usr/local/rt/share/html/index.html:80
/usr/local/rt/share/html/autohandler:215


=========

As I understand - RT::Ticket is used for work with tickets  but hiddely 
it is mapped (due to mason::cache or session ??)
to RT::Ticket ColumnMap.

Please help me find what I forget.

(all files are avaible at ftp://mag.caravan.ru/pub/RT3.4.4/ViewTicket )