[Rt-devel] Access to Ticket Content in scrip's User Defined Action
Samuel P Howard
Sam.Howard at GMxTechnologies.com
Wed Oct 18 11:33:18 EDT 2006
I have a scrip that runs on a User Defined condition, but I get blank
emails when other transactions happen (like New->Open) ... how can I
test for something like Transaction->Content (not real code, I know)
having some value?
I've tried various combinations of Transaction, TicketObj, etc ... but I
can't seem to get it.
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